RMA Study Set

Where should a blood pressure cuff be placed on the arm?

1-2 inches above antecubital space

How many pairs of ribs are there?

12 pairs

One tablespoon is equal to how many mL?

15 mL

How many lines (spaces) below the letterhead should the date be placed when composing a business letter?

3

What provides information about the test that is ordered, how results will be reported, important information, and info for billing and coding?

A Requisition form

Which document helps consolidate a large amount of details, like vital signs, onto one single page?

A flow sheet

Which ancillary service endorsement should be used when you want the mail piece forwarded and a notice of the new address sent to the sender?

Address service requested

What is a covered entity?

Any provider who submits electronic claims to Medicare

What ancillary service endorsement is used when the sender receives a notice of the new address, but the mail piece is neither forwarded nor returned?

Change service requested

What part of the Eyeball secretes Aqueous Humor, controls the shape of the lens, and holds the lens in place?

Ciliary Body

What is the dispersion of heat by air currents?

Convection

What forms are used to evaluate a patient's progress and response to treatment over time?

Flow sheets

What ancillary service endorsement is used when the mail piece is forwarded for 12 months; in months 13 through 18, the mail piece is returned to the sender with the new address attached?

Forwarding service requested

What type of medicine focuses on the whole patient, social, emotion, and spiritual needs for physical treatment?

Holistic medicine

What is a heat treatment that involves placing extremities into hot wax to relax muscles?

Hot paraffin

What route is the PPD skin test administered?

Intradermal

injection given deep into a muscle. Most common aare deltoid, gluteus medius, vastus lateralis. Gauge between 18-23, angle 90 degrees, penicillin often given this way

Intramuscular injection

Given directly into a vein, used in emergency situations. Gauges between 20 and 21

Intravenous injection

How is TB treated?

Isolation and four antibiotics

What does dehydration do to blood pressure?

Lowers it

A patient should expect high-quality hospital care and protection according to what?

Medical Patients Rights Act

Which designates a standard business envelope?

No. 10

What is observed during the atrial contraction of the cardiac cycle?

P wave

What are medications that are given outside of the digestive tract, like injections?

Parenteral medications

What form requests demographic information from new patients?

Patient registration form

Type of mail that is Newspapers and periodicals

Periodicals

Type of mail that offers overnight delivery, up to 70 pounds

Priority express mail

type of mail that is First-class mail weighing more than 13 ounces, and expected to be delivered between one, two, and three days

Priority mail

What tool is used to hold back the edge of a surgical incision?

Retractor

What ancillary service endorsement is used when the mail piece is returned to the sender with the new address attached?

Return service requested

What schedule drugs are not accepted for medical use?

Schedule I

What is watery drainage that is tinged with blood?

Serosanguineous drainage

Type of mail that consists of Advertisements, circulars, newsletters, small parcels, merchandise

Standard mail

Type of mail that consists of Merchandise, catalogs, printed material, computer media

Standard post/package services

What is the proper order for obtaining vital signs?

T, P, R, BP

What is the federal program that provides health care benefits to families of current and retired military personnel?

TRICARE

Which law states that individuals are able to learn what credit info is available about them, and allows consumers to correct/update credit information?

The Fair Credit Reporting Act of 1971

What is the PPD skin test for?

To test for Tb

What types of medications are applied to the skin or mucous membranes?

Topical

What law requires that a full written disclosure concerning the payment of any fee, will be collected in more than four installments?

Truth in Lending Act of 1969

Which contagious disease is caused by the bacterium Mycobacterium tuberculosis?

Tuberculosis (TB)

This Act allows adults of sound mind to donate parts of their body more medical research after their death

Uniform Anatomical Gift Act

Which precordial electrode is placed in the fourth intercostal space to the left of the sternum?

V1

How is TB spread?

airborne droplets

What is accounts payable?

amount physician owes others

What is a K-pad?

an electic, water-filled pad used for dry heat

What is the name for a service provided by the U.S. Postal Service that permits giving the Postal Service instructions on how to handle mail that is undeliverable?

ancillary service endorsements

A condition in which levels of hemoglobin in the red blood cells are insufficient

anemia

What is an abnormal widening or ballooning of a portion of an artery, related to weakness in the vessel wall?

aneurysm

what is the muscle that counteracts the action of another muscle?

antagonist

a small appendage attached to the cecum, no known function in humans

appendix

What is not included as a form of moist heat therapy?

aquamatic K-pad

What form authorizes the insurance company to send payments directly to the physician?

assignment of benefits

What is the rate chest compressions should be given for CPR?

at least 100/minute

A white contrast agent used in x-rays that passes through the digestive system. Coats the inside of esophagus, stomach, or intestines to help diagnose diseases

barium

Which 2 letter styles are used most often in the medical office?

block and modified block

style of letter writing in which all lines are flush with the left margin

block style

the destruction of tissue with a cautery

cauterization

an agent or device used for scarring, burning, or cutting skin or tissues with heat, cold, electric current, or chemicals

cautery

What part of the brain is responsible for interpreting sensory information and initiating body movements?

cerebral cortex

What type of mail service should be used when mailing a document that bears legal significance and would be difficult to replace?

certified mail

process of growing organisms to see what antibiotic will work best to treat the infection

culture sensitivity test

An office that generates all patient statements on the same day, once a month is an example of...

cycle billing

How is anemia caused?

decreased healthy red cell production, increased erythrocyte destruction, or blood loss from heavy menstrual periods or internal bleeding

what is an example of an intentional tort?

defamation of character

Peptic ulcer disease occurs most frequently in what part of the small intestine?

duodenum

What is considered a covered entity?

electronic claims clearing house

What is a record of a service for billing and insurance processing?

encounter form

What is the islets of Langerhans?

endocrine portion of the pancreas

What are bronchioles made of?

epithelium and smooth muscle

What is the term for accumulation of fluid, pus, or serum in tissue that became hard and crusty?

exudate

Type of mail that consists of letters, postcards, business reply cards; letters weighing less than 13 ounces; sealed and unsealed, handwritten or typed material

first-class mail

a list of drugs approved by the insurance company is called what?

formulary

injection given in the dermal layer of skin, short needle and small gauge used, anterior forearm is most common, small wheal is raised on skin, gauge 25-26

intradermal injection

What are 3 symptoms of TB?

long lasting cough, hemoptysis, night sweats

When sanitizing instruments, an MA should use what?

low-sudsing agent with a low-pH

Where is TB bacteria mostly found?

lungs

What is the brain stem?

midbrain, pons, medulla oblongata

style of letter writing in which the date, complimentary close, and signature line begin at the center of the page, with all other lines at the left margin

modified block style

modification of scheduling that gives several patients an appointment on the hour, knowing that some will be late

modified wave scheduling

A urine pregnancy test is ideally tested using what method?

morning specimen

What is an advantage of managed care organizations?

nominal copayment

what type of questions could be useful in drawing out patient information?

open-ended questions

Which HMO model is where providers treat both HMO and non-HMO patients?

open-panel HMO

What must be proven in a case of defamation of character?

proximate cause

What type of mail is the safest way to send first-class or priority mail because it is tracked at each stage as it moves throughout the mail system?

registered mail

What are the "Seven rights" of drug administration?

right patient, drug, dose, time, route, technique, documentation

what is an amphiarthrotic joint?

slightly movable joint

The stretching and tearing of ligaments results in a...

sprain

defines the period of time during which a patient may file a lawsuit

statute of limitations

When wrapping instruments for the autoclave, the material should be...

strong and permeable

injection given in fatty tissue layer that lies just below the skin. Most common sites are upper part of arm, anterior thigh, upper back, and abdomen, gauge range 23-25, 45-degree angle, insulin and epinephrine are given this way

subcutaneous injection

rotation of the forearm and hand so that the palm faces forward or upward

supination

What is the goal of wave scheduling?

to begin and end each hour on time

What is also known as the eardrum?

tympanic membrane

When obtaining the temperature via the aural route on adult, how should you pull the patient's ear?

upward and out

what is the excretory duct of the testes?

vas deferens

What is the set of standards used for all health care transactions?

version 5010

If dependent coverage is selected, the premium is...

waivered

a scheduling system that is set to begin and end each hour on time, in which each hour is divided into equal segments of time depending on how many patients can be seen in an hour

wave scheduling