Rocco's Tacos Server Training Agenda Quizzes

The correct description of the avocado toast is:

1 slice artisan bread, chipotle aioli spread, mashed avocado, sunny side up eggs, heirloom tomato, bacon, chili flakes, cilantro, evoo, sea salt, served with seasonal melon

The steps of making guacamole in order:

1. Confirm Spice Level 2. Pick the perfect avocado - two 48 ct avocados, soft to the touch, washed, pitted, and de-stickered 3. Cut and pit avocados - score avocados in two directions 4. Add one demi of Rocco's spice, one demi of salt, juice half a lime, and MASH! Do not over mash, the consistency should be like a chunky peanut butter 5. Add Mix-Ins: One teaspoon of cilantro, green chiles, red onion. Two teaspoons of tomatoes 6. Time for heat - Mild - one level demi spoon Medium - one full demi spoon Spice - one heaping demi spoon 7. Fold: don't mash mix-ins. Fold everything together 8. Garnish and serve - push guacamole into center of molcajete, do not smooth sides of guac. Top with half teaspoon of tomatoes. Add table spoon. Take gloves off. Serve.

List the remaining steps of service in the order they should flow.

1. Second Beverage Sale before food delivery 2. Food delivery 12-15 minutes 3. Clearing the table within 4 minutes of guest finishing 4. Print check before offering dessert 5. Marking for dessert before dessert delivery

Sunday: Chipotle Chorizo Meatballs

1.5 oz meatballs made with ground pork, ground chorizo, breadcrumbs, eggs, fresh mint, fresh cilantro, chopped garlic, and quest fresco braised in salsa rojo, roasted garlic, chipotle peppers, Mexican oregano and chopped cilantro. Served with 3 warm corn tortillas

Friday: BBQ Pork Belly Tacos

3 corn tortillas filled with 6 oz chipotle-honey lime bbq glaze, slow roasted pork belly that has been cubed and sautéed until crispy. Topped with a pickled corn and jalapeno salsa (grilled corn, jalapeños, red onion, and cilantro brined onion apple cider vinegar spices, sugar, and salt)

Wednesday: Birria Ramen

5 oz chili braised beef brisket and ramen noodles cooked in caldo, topped with a cheese and raja quesadilla with rajas on the rim of the bowl. The mini quesadilla is made with a fresh corn tortilla and seared with the birria oil.

What is our standard wine pour?

6 oz

Saturday: Mexican Paella

8 mussels, 4 oz mahi, 2 oz scallops, and 2 oz chopped chorizo links sautéed with olive oil and a grilled pepper and onion sofrito (finely chopped grilled red bell peppers, grilled poblano peppers, grilled onion, roasted garlic, and cilantro). White wine is added to deglaze the pan. When the wine is reduced, yellow rice and green peas are added. The paella is topped with salsa verde before serving.

A good tequila to offer to a vodka drinker would be:

A blanco (silver/plata)

Identify the correct glassware for a Virgin Pina Colada

A pint glass

How do we offer dessert?

After I clear entrees, I bring a dessert menu for the table and suggest items they might like.

When do I pre-bus?

After each course and whenever needed

Tuesday: Taco Tuesday

All you can eat tacos for $24.99 (NO Sharing) - Cannot take any to go that guests do not finish - Start with 4 tacos and then order in increments of 3, 2, or 1 until finished - Taco Tuesday Drink Specials: Margs and Shots $6, Marg pitchers $16, Mexican draft beers $4

A bourbon drinker looking for a tequila should be steered towards which one of these types of tequila?

Anejo

Who should you ID for alcoholic beverages?

Any guest that looks under the age of 30

What should you do if you are unsure about a substitution for an order?

Ask the chef on the line or the sous chef working in the kitchen

Which sauce is served with our Flautas?

Avocado Ranch

What are three of our dressings?

Avocado Ranch, Chipotle-Lime Vinaigrette, Spanish Sherry Vinaigrette

Which of our Taco Shell options are Gluten Free? Bib Lettuce, Flour Tortilla, Soft Corn Tortilla, Crunchy Corn Tortilla

Bib Lettuce, Soft Corn Tortilla

What margarita DOES NOT have sour mix? Black Diamond, Rocco Rita, House Margarita, Cadillac

Black Diamond

Anejo priced under $20 should be served in a:

Blue-rimmed snifter

Which item is not included in the description of grilled wings?

Buffalo Sauce

Which of the following tacos are served individually? Carne molida, Crispy Fish, Tradicional, Cochinitas Achiote

Carne Molida, Cochinitas Achiote

What vegetables are in the guac veggies?

Carrots, red peppers, radish, celery

What is the proper way to address the chef in the kitchen?

Chef? *Wait for response* proceed with what you need

What are the toppings on the taco burger?

Chihuahua cheese, sour cream, guacamole, pico, tortilla strips

Please select the option that best describes our Birria Tacos

Chili braised beef brisket served in crispy white corn tortillas served with pickled onions, crema, lime, and caldo to dip

Select the correct description of Rocco's Chicken and Churros

Churros topped with fried chicken, served with honey butter, maple syrup

Which cocktails can a guest with a dairy allergy enjoy? Select all that apply: Coco Cabana, El Gato Malo, Avocado Margarita, Jalisco Punch

Coco Cabana, Avocado Margarita, Jalisco Punch

Which tequila is used in the Cadillac Margarita?

Corazon Anejo

All of Rocco's tacos (except the hongos and chorizo tacos) are topped with

Cotija, escabeche, pico de gallo, cilantro

Which option best describes the Macha Shrimp Tacos?

Crispy Negra Modela beer battered shrimp tossed in Salsa Macha dressing. Topped with shaved cabbage, pico, sliced avocado

What is our house tequila?

Cuervo Tradicional Silver

When do I offer guacamole to a table?

During the first approach (greet)

Taking the guests' order can happen when I have time. If they are not ready when I am, they can wait.

Falese

All of our margaritas get salt unless otherwise requested.

False

I can substitute a different tequila into the house margarita for no charge.

False

I do not have to point out tequila and specialty drinks during my greet.

False

I do not need a lighter or wine key.

False

I do not need to write orders down if I have a good memory.

False

If a guest does not like an item, I can split the item off the check without notifying the manager and tell them later. This will save time instead of looking for a manager.

False

Shots automatically get limes and salt.

False

Tequila can be made from multiple varieties of Agave.

False

Tequila priced over $20 goes in a blue rimmed snifter.

False

The Crispy Fish Tacos are served with rice and beans.

False

The Jalapeño Margarita has Patron Silver in it.

False

The Watermelon Kiss uses muddled watermelon.

False

The pre-shift meeting is a time to catch up with coworkers and talk about the fun things we did after work last night.

False

Up-selling and suggestive selling are not important.

False

Veuve is the champagne we serve for our unlimited mimosa during brunch.

False

We do not need to check on the guests after they receive food.

False

Checks are presented with a check presenter.

False (this is actually true the test is just incorrect)

If a guest doesn't want onions in their guacamole, I say "okay" and make sure I write no onions on the ticket.

False - "is it an allergy or a preference?"

I only mention specials to tables when I have time.

False.

What is the vodka for the Unlimited Bloody Mary's?

Finlandia

Thursday: Tamales

Fresh corn is cooked and ground then mixed with pork lard, broth, salt, and baking powder (vegetable shortening may be used for vegetarian specials) to create masa. The masa (dough) is spread on dried corn husks and filled with chefs choice of protein, vegetables, or beans. The chef will inform the staff at pre-shift meeting what the filling is, the fat used for the dough, and proper garnish. Served with yellow rice and black beans

Monday: Mojo Pork Sopes

Fresh corn is cooked and ground then mixed with pork lard, broth, salt, and baking powder to create masa. The masa is pressed, the edges are raised to create a rim, and the masa is fried until crispy - this is a sope. 3 dopes are filled with black beans and queso fresco and topped with pork carnitas that are sautéed with chopped onion and a citrus garlic mojo (garlic, onion, orange juice, lime juice, Mexican oregano, cumin, coriander, salt and pepper)

What allergies eliminate the guest from being able to order the Rocco's spiced chips? Gluten, Nut, Soy, Dairy

Gluten, Soy

All of the following are in the Tradicional Taco except: onions, pico de gallo, cilantro, salsa brava

Pico de gallo

Dugan & Dane tiki tonic, pineapple juice, lime juice, mint, agave

Pinita

Which drinks have NO tequila in them? Pinita, Coco Cabana, Mojito, Casamigos Lemonade

Pinita, Mojito

Which peppers are used for the Chile Rellenos?

Poblano Peppers

What are the four P's?

Product, Preparation, Presentation, Price

Please select the option that describes our totopos set up:

Rocco's Spiced Chips, house salsa, red pepper salsa, salsa brava served on a 1/4 sheet pan with roccos paper

What is the sauce served on the pork enchiladas?

Rojo

Dugan & Dane classic tonic, fresh blueberries, rosemary, and agave

Roseberry

What sauces are on the Huevos Rancheros Divorciados? Mole verde, salsa raja, salsa verde, chipotle aioli

Salsa rojo, Salsa verde

What bottled waters do we offer?

Saratoga still,

What are rajas?

Sautéed onions and peppers

What ingredients make up the Desayuno Tacos?

Scrambled egg, bacon, rajas, cotija cheese, cilantro, chile de arbol

What seafood comes in the Coconut Seafood Molcajete?

Shrimp, mahi, scallops

How many minutes do I have to deliver drinks from the time they are ordered?

Six

Ginger beer, lime juice, jalapeno, basil, grapefruit bitters

Spicy Basil Mule

Which of the following drinks have fresh lime juice as an ingredient? The Strawberry Basil Margarita, The Cadillac, The Watermelon Kiss, The Black Diamond

The Strawberry Basil Margarita, The Watermelon Kiss, The Black Diamond

When do I review my sidework?

The start of the shift

What does tres leches mean?

Three Milks

Folding a guest's napkin when they leave the table is an example of _______.

Top Notch Service

Guests can use multiple payments to pay their bill.

True

Hot chips should hit the table before the guacamole is finished being made.

True

I can ring up a pitcher of Don Julio Blanco Margaritas by ringing Don Julio Blanco 3 times with the modifier "margarita" each time.

True

If I order the wrong drink, I need o re-ring the correct item. Telling the bartender is not enough.

True

Maintaining position numbers when ringing in food is important.

True

How much time do I have to greet a table/bar guest?

Two minutes (server) Thirty seconds (bar)

When do you check back with your guests after serving each course?

Two minutes or two bites

When do we offered bottled water?

Upon first approach

What is the purpose of a tray and when do we use one?

When we have two or more drinks, to prevent spillage and less hand contact with glass

How are still and/or sparkling water bottles served?

Wine glass without ice. Fruit garnish if the guest requests it.

Which sides come with the Al Carbon? Yellow rice, spicy white rice, black beans, market vegetables

Yellow rice, black beans

Select the correct ingredients INSIDE our burritos

Yellow rice, black beans, hot sauce, guacamole, cotija cheese, chihuahua cheese

Should I tell guests we offer bottomless Bloody Mary's and Mimosas every Saturday and Sunday Brunch?

Yes - every guest should be informed of this promotion before they leave the restaurant

Which selection below is NOT made with mezcal? Dos Home-rise, Smokey Mule, Two Tango, Jalapeño Margarita

Jalapeño Margarita

Which item is NOT on the elotes?

Lime Crema

What do you do if a guest complains?

Listen, apologize, notify a manager or chef

What is the spice level and accompaniments to the Austin Queso?

Medium - Guac Veggies & Rocco's Chips

Which of the following ingredients are NOT in the Rocco Mango? Agave, Rock and Roll Blanco, Lime Juice, Muddled mangoes

Muddled mangoes

When do I offer our house-made hot sauces?

Once the guest orders food beyond guacamole