SAD EXAM 2 PRACTICE QUIZ CHAPTER 6
JAD
Techniques developed to keep the analysis effort minimal, yet still effective include: A. JAD B. interviewing C. observations D. quiz sessions
the development group is small
Continual user involvement works best when: A. the number of end users is large. B. the development group is small. C. the number of end users is small. D. the development group is large.
false
Contrary to popular belief, interviewing is not one of the primary ways analysts gather information about an information systems project. A. True B. False
all of the above
Drawbacks to prototyping include: A. prototypes being built as stand-alone systems B. a tendency to avoid creating formal documentation of systems requirements that can then make the system more difficult to develop into a fully working system C. prototypes becoming very idiosyncratic to the initial user and difficult to diffuse or adapt to other potential users D. all of the above
true
During JAD, the group interaction process is typically not well supported by computing. A. True B. False
true
During requirements determination, information can be gathered from users of the current system, forms, reports, and procedures. A. True B. False
disruptive technologies
Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes best defines: A. business constraints B. disruptive technologies C. business process reengineering D. technology barriers
true
In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users. A. True B. False
group interviewing
Interviewing several key people at once refers to: A. group interviewing B. stakeholder interviewing C. strategic interviewing D. user interviewing
true
Key business processes are the structured, measured set of activities designed to produce a specific output for a particular customer or market. A. True B.False
previously unknown information can result
One advantage of open-ended questions in an interview is: A. a significant amount of time can be devoted to each interviewee B. previously unknown information can result C. the interviewee is restricted to providing just a few answers D. they work well when the answers to the questions are well known
true
Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask. A. True B. False
scribe
The person who makes detailed notes of the happenings at a Joint Application Design session is referred to as the: A. JAD session leader B. JAD manager C. scribe D. JAD analyst
all of the above
The primary deliverables from requirements determination include: A. transcripts of interviews notes from observation and from analysis B. documents C. sets of forms, reports, and job descriptions D. all of the above
You must challenge yourself to look at the organization in new ways
The reframing characteristic of a good systems analyst is represented by which of the following statements? A. Every fact must fit with every other fact. B. You should question everything. C. You must challenge yourself to look at the organization in new ways. D. Assume anything is possible, and eliminate the infeasible.
business process reengineering
The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services best defines: A. Joint Application Design B. business process reengineering C. Rapid Application Development D. structured programming
key business processes
The structured, measured set of activities designed to produce a specific output for a particular customer or market best defines: A. secondary activities B. key business processes C. production systems D. formal systems
analysis paralysis
The term used to refer to systems development projects bogged down in an abundance of analysis work is: A. information overload B. analysis overload C. information abundance D. analysis paralysis
JAD session leader
The trained individual who plans and leads Joint Application Design sessions is referred to as the: A. JAD contributor B. JAD manager C. JAD session leader D. scribe
all of the above
The typical participants in a JAD include: A. a sponsor B. a session leader C. a scribe D. all of the above
informal system
The way a system actually works is referred to as a(n): A. informal system B. actual system C. unofficial system D. formal system
all of the above
Traditional methods of collecting systems requirements include: A. observing workers B. individual interviews C. group interviews D. all of the above
false
Unstructured questions are questions in interviews that have no prespecified answers. A. True B. False
the potential audience of the observation method is limited
When comparing observations and document analysis: A. the observee is not known to the interviewer the time required to conduct observations B. compared to document analysis is low C. with document analysis, a clear commitment is discernible D. the potential audience of the observation method is limited
all of the above
Which of the following documents are useful in understanding possible future system requirements? A. reports generated by current systems B. written work procedures C. documents that describe the current information system all of the above
Scheduling group interviews can be a problem
Which of the following is a disadvantage to group interviewing? A. Group interviewing requires significantly more time than does the JAD process. B. Group interviewing does not effectively utilize your time. C. Scheduling group interviews can be a problem. D. Interviewing several people together allows them to hear the opinions of other key people.
People often do not have a completely accurate appreciation of what they do or how they do it
Which of the following is a reason for directly observing end users? A. Employees will alter their performance if they know that they are being observed. B. Observations are not very time consuming. C. People often do not have a completely accurate appreciation of what they do or how they do it. D. The analyst gets a snap-shot image of the person or task being observed.
group interviews
Which of the following is a traditional method of collecting systems requirements? A. Rapid Application Development B. Group interviews C. Joint Application Design D. Group support systems
The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system.
Which of the following is a true statement regarding JAD? A. A JAD session is inexpensive to conduct. B. The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system. C. JAD sessions are usually conducted in the organization's conference room. D. JAD follows a particular structure of roles and agenda that are similar to the group interview.
Interviews based on closed-ended questions do not necessarily require a large time commitment, so more topics can be covered
Which of the following is an advantage of closed-ended questions? A. Interviews based on closed-ended questions do not necessarily require a large time commitment, so more topics can be covered. B. Closed-ended questions enable the analysts to explore information that does not quite fit defined answers. C. Closed-ended questions often put the interviewee at ease. D. The analyst can obtain previously unknown information.
interviewing
Which of the following is not a contemporary method for determining system requirements? A.interviewing B. Joint Application Design C. CASE tools D. group support systems
Test each program module separately from every other program module, and then perform system testing
Which of the following is not a step in the Agile Usage-Centered Design Method? A. Give everyone a chance to vent about the current system and to talk about the features every one wants in the new system. B. Test each program module separately from every other program module, and then perform system testing. C. Determine what tasks user roles will have to complete in order to achieve their goals. D. Determine what the most important user roles would be.
JAD
Which of the following is not an Agile Methodologies requirements determination technique? A. Agile Usage-Centered Design B. Planning Game C. JAD D. continual user involvement
steering
Which of the following is the eXtreme Programming Planning Game phase where Business has a chance to see how the development process is progressing and to work with Development to adjust the plan accordingly? A. steering B. exploration C. commitment D. choice
distributed databases
Which of the following technologies disrupted the business rule that information can appear only in one place at a time? A. high-performance computing B. advanced telecommunications networks C. distributed databases D. expert systems
eXtreme programming
Which of the following was developed by Kent Beck, and is distinguished by its short cycles, its incremental planning approach, its focus on automated tests written by programmers and customers to monitor the process of development, and its reliance on an evolutionary approach to development that lasts throughout the lifetime of the system? A. evolutionary prototyping B. eXtreme programming C. rapid application development D. object-oriented analysis and design
nominal group technique
A facilitated process that supports idea generation by groups where at the beginning of the process, group members work alone to generate ideas, which are then pooled under the guidance of a trained facilitator best describes: A. affinity clustering B. requirements structuring C. group interviews D. nominal group technique
true
A first step in any BPR effort is to understand what processes need to change. A. True B. False
enables you to work backwards from the information on a report to the data that must have been necessary to generate them
A report: A. indicates the inputs required for the new system B. indicates what data flow in or out of a system and which are necessary for the system to function C. describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job D. enables you to work backwards from the information on a report to the data that must have been necessary to generate them
describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job
A written work procedure: A. describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job B. enables you to work backwards from the information on a report to the necessary data indicates the job an analyst will need to perform on a given project C. indicates what data flow in or out of a system and which are necessary for the system to function D. indicates the job an analyst will need to perform on a given project
indicate what data flow in or out of a system and which are necessary for the system to function
Forms are important for understanding a business because they: A. enable you to work backwards from the information on a report to the necessary data B. indicate the correct sequencing of tasks C. indicate what data flow in or out of a system and which are necessary for the system to function D. describe how particular tasks are performed
when they contain actual organizational data
Forms are most useful: A. when they do not contain any data B. during the design stage C. during the initial planning stages D. when they contain actual organizational data
seeking a variety of perspectives from the interviews
Good interview guidelines consist of: A. phrasing the question to illicit the correct response B. establishing expectation levels about the new system C. seeking a variety of perspectives from the interviews D. typing your notes within two weeks of the interview
false
If you encounter contradictory information about procedures from interviews, questionnaires, or observations, you should reconcile the contradictions before proceeding to other analysis tasks. A. True B. False
call the duplication to attention of management as an issue to be resolved before system design can proceed
If your analysis of several written procedures reveals a duplication of effort in two jobs, you should: A. call the duplication to the attention of management as an issue to be resolved before system design can proceed B. indicate that one job be deleted from the new system C. restructure the tasks so that the duplication is removed D. justify the duplication of effort
all of the above
In BPR, which of the following questions are used to identify activities for radical change? A. How important is the activity to delivering the outcome? B. How dysfunctional is the activity? C. How feasible is changing the activity? D. All of the above are correct.
communication problems have existed in the past between users and analysts
Prototyping is most useful for requirements determination when: A. user requirements are well understood B. communication problems have existed in the past between users and analysts C. multiple stakeholders are involved with the system D. possible designs are simple and require an abstract form to fully evaluate
closed-ended questions
Questions in interviews asking those responding to choose from among a set of specified responses are: A. structured questions B. specific questions C. open-ended questions D. closed-ended questions
open-ended questions
Questions in interviews that have no pre-specified answer A. open-ended questions B. closed-ended questions C. nonspecific questions D. investigative questions
close-ended question
Rating a response or idea on some scale, say from strongly agree to strongly disagree, would be classified as a(n): A. ranking question B. JAD question C. open-ended question D. closed-ended question
planning game
Referencing eXtreme programming, which of the following is a stylized approach to development that seeks to maximize fruitful interaction between those who need a new system and those who built it? A. eXtreme JAD B. eXtreme Walkthrough C. Iteration Planning Game D. Planning Game
design
Referencing eXtreme programming, which of the following is not a Planning Game phase? A. steering B. exploration C. commitment D. design
steering
Referencing eXtreme programming, which of the following is the final phase of the Planning Game? A. exploration B. design C. commitment D. steering
programmers
Referencing eXtreme programming, who plays the Iteration Planning Game? A. end users, business managers, and analysts B. programmers C. programmers, analysts, and end users D. business managers and analysts
upper CASE
The CASE tools most useful to the analyst during JAD are: A. code generators B. cross life cycle CASE C. upper CASE D. lower CASE
all of the above
The analysis of documents can help you identify: A. special information processing circumstances that occur irregularly and may not be identified by any other requirements B. the reason why current systems are designed the way they are C. problems with existing systems D. all of the above
false
The goal with using prototyping to support requirements determination is to build the ultimate system from prototyping. A. True B. False
Your role is to find the best solution to a business problem or opportunity
The impartiality characteristic of a good systems analyst is represented by which of the following statements? A. Your role is to find the best solution to a business problem or opportunity. B. You must challenge yourself to look at the organization in new ways. C. Assume anything is possible, and eliminate the infeasible. D. You should question everything.
You should question everything
The impertinence characteristic of a good systems analyst is represented by which of the following statements? A. Every fact must fit with every other fact. B. You should question everything. C. You must challenge yourself to look at the organization in new ways. D. Assume anything is possible, and eliminate the infeasible.
formal system
The official way a system works as described in organizational documentation is referred to as a(n): A. desired system B. formal system C. official system D. informal system