SAD EXAM 2 PRACTICE QUIZ CHAPTER 6

JAD

Techniques developed to keep the analysis effort minimal, yet still effective include: A. JAD B. interviewing C. observations D. quiz sessions

the development group is small

Continual user involvement works best when: A. the number of end users is large. B. the development group is small. C. the number of end users is small. D. the development group is large.

false

Contrary to popular belief, interviewing is not one of the primary ways analysts gather information about an information systems project. A. True B. False

all of the above

Drawbacks to prototyping include: A. prototypes being built as stand-alone systems B. a tendency to avoid creating formal documentation of systems requirements that can then make the system more difficult to develop into a fully working system C. prototypes becoming very idiosyncratic to the initial user and difficult to diffuse or adapt to other potential users D. all of the above

true

During JAD, the group interaction process is typically not well supported by computing. A. True B. False

true

During requirements determination, information can be gathered from users of the current system, forms, reports, and procedures. A. True B. False

disruptive technologies

Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes best defines: A. business constraints B. disruptive technologies C. business process reengineering D. technology barriers

true

In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users. A. True B. False

group interviewing

Interviewing several key people at once refers to: A. group interviewing B. stakeholder interviewing C. strategic interviewing D. user interviewing

true

Key business processes are the structured, measured set of activities designed to produce a specific output for a particular customer or market. A. True B.False

previously unknown information can result

One advantage of open-ended questions in an interview is: A. a significant amount of time can be devoted to each interviewee B. previously unknown information can result C. the interviewee is restricted to providing just a few answers D. they work well when the answers to the questions are well known

true

Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask. A. True B. False

scribe

The person who makes detailed notes of the happenings at a Joint Application Design session is referred to as the: A. JAD session leader B. JAD manager C. scribe D. JAD analyst

all of the above

The primary deliverables from requirements determination include: A. transcripts of interviews notes from observation and from analysis B. documents C. sets of forms, reports, and job descriptions D. all of the above

You must challenge yourself to look at the organization in new ways

The reframing characteristic of a good systems analyst is represented by which of the following statements? A. Every fact must fit with every other fact. B. You should question everything. C. You must challenge yourself to look at the organization in new ways. D. Assume anything is possible, and eliminate the infeasible.

business process reengineering

The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services best defines: A. Joint Application Design B. business process reengineering C. Rapid Application Development D. structured programming

key business processes

The structured, measured set of activities designed to produce a specific output for a particular customer or market best defines: A. secondary activities B. key business processes C. production systems D. formal systems

analysis paralysis

The term used to refer to systems development projects bogged down in an abundance of analysis work is: A. information overload B. analysis overload C. information abundance D. analysis paralysis

JAD session leader

The trained individual who plans and leads Joint Application Design sessions is referred to as the: A. JAD contributor B. JAD manager C. JAD session leader D. scribe

all of the above

The typical participants in a JAD include: A. a sponsor B. a session leader C. a scribe D. all of the above

informal system

The way a system actually works is referred to as a(n): A. informal system B. actual system C. unofficial system D. formal system

all of the above

Traditional methods of collecting systems requirements include: A. observing workers B. individual interviews C. group interviews D. all of the above

false

Unstructured questions are questions in interviews that have no prespecified answers. A. True B. False

the potential audience of the observation method is limited

When comparing observations and document analysis: A. the observee is not known to the interviewer the time required to conduct observations B. compared to document analysis is low C. with document analysis, a clear commitment is discernible D. the potential audience of the observation method is limited

all of the above

Which of the following documents are useful in understanding possible future system requirements? A. reports generated by current systems B. written work procedures C. documents that describe the current information system all of the above

Scheduling group interviews can be a problem

Which of the following is a disadvantage to group interviewing? A. Group interviewing requires significantly more time than does the JAD process. B. Group interviewing does not effectively utilize your time. C. Scheduling group interviews can be a problem. D. Interviewing several people together allows them to hear the opinions of other key people.

People often do not have a completely accurate appreciation of what they do or how they do it

Which of the following is a reason for directly observing end users? A. Employees will alter their performance if they know that they are being observed. B. Observations are not very time consuming. C. People often do not have a completely accurate appreciation of what they do or how they do it. D. The analyst gets a snap-shot image of the person or task being observed.

group interviews

Which of the following is a traditional method of collecting systems requirements? A. Rapid Application Development B. Group interviews C. Joint Application Design D. Group support systems

The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system.

Which of the following is a true statement regarding JAD? A. A JAD session is inexpensive to conduct. B. The primary purpose of using JAD in the analysis phase is to collect systems requirements simultaneously from the key people involved with the system. C. JAD sessions are usually conducted in the organization's conference room. D. JAD follows a particular structure of roles and agenda that are similar to the group interview.

Interviews based on closed-ended questions do not necessarily require a large time commitment, so more topics can be covered

Which of the following is an advantage of closed-ended questions? A. Interviews based on closed-ended questions do not necessarily require a large time commitment, so more topics can be covered. B. Closed-ended questions enable the analysts to explore information that does not quite fit defined answers. C. Closed-ended questions often put the interviewee at ease. D. The analyst can obtain previously unknown information.

interviewing

Which of the following is not a contemporary method for determining system requirements? A.interviewing B. Joint Application Design C. CASE tools D. group support systems

Test each program module separately from every other program module, and then perform system testing

Which of the following is not a step in the Agile Usage-Centered Design Method? A. Give everyone a chance to vent about the current system and to talk about the features every one wants in the new system. B. Test each program module separately from every other program module, and then perform system testing. C. Determine what tasks user roles will have to complete in order to achieve their goals. D. Determine what the most important user roles would be.

JAD

Which of the following is not an Agile Methodologies requirements determination technique? A. Agile Usage-Centered Design B. Planning Game C. JAD D. continual user involvement

steering

Which of the following is the eXtreme Programming Planning Game phase where Business has a chance to see how the development process is progressing and to work with Development to adjust the plan accordingly? A. steering B. exploration C. commitment D. choice

distributed databases

Which of the following technologies disrupted the business rule that information can appear only in one place at a time? A. high-performance computing B. advanced telecommunications networks C. distributed databases D. expert systems

eXtreme programming

Which of the following was developed by Kent Beck, and is distinguished by its short cycles, its incremental planning approach, its focus on automated tests written by programmers and customers to monitor the process of development, and its reliance on an evolutionary approach to development that lasts throughout the lifetime of the system? A. evolutionary prototyping B. eXtreme programming C. rapid application development D. object-oriented analysis and design

nominal group technique

A facilitated process that supports idea generation by groups where at the beginning of the process, group members work alone to generate ideas, which are then pooled under the guidance of a trained facilitator best describes: A. affinity clustering B. requirements structuring C. group interviews D. nominal group technique

true

A first step in any BPR effort is to understand what processes need to change. A. True B. False

enables you to work backwards from the information on a report to the data that must have been necessary to generate them

A report: A. indicates the inputs required for the new system B. indicates what data flow in or out of a system and which are necessary for the system to function C. describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job D. enables you to work backwards from the information on a report to the data that must have been necessary to generate them

describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job

A written work procedure: A. describes how a particular job or task is performed, including data and information that are used and created in the process of performing the job B. enables you to work backwards from the information on a report to the necessary data indicates the job an analyst will need to perform on a given project C. indicates what data flow in or out of a system and which are necessary for the system to function D. indicates the job an analyst will need to perform on a given project

indicate what data flow in or out of a system and which are necessary for the system to function

Forms are important for understanding a business because they: A. enable you to work backwards from the information on a report to the necessary data B. indicate the correct sequencing of tasks C. indicate what data flow in or out of a system and which are necessary for the system to function D. describe how particular tasks are performed

when they contain actual organizational data

Forms are most useful: A. when they do not contain any data B. during the design stage C. during the initial planning stages D. when they contain actual organizational data

seeking a variety of perspectives from the interviews

Good interview guidelines consist of: A. phrasing the question to illicit the correct response B. establishing expectation levels about the new system C. seeking a variety of perspectives from the interviews D. typing your notes within two weeks of the interview

false

If you encounter contradictory information about procedures from interviews, questionnaires, or observations, you should reconcile the contradictions before proceeding to other analysis tasks. A. True B. False

call the duplication to attention of management as an issue to be resolved before system design can proceed

If your analysis of several written procedures reveals a duplication of effort in two jobs, you should: A. call the duplication to the attention of management as an issue to be resolved before system design can proceed B. indicate that one job be deleted from the new system C. restructure the tasks so that the duplication is removed D. justify the duplication of effort

all of the above

In BPR, which of the following questions are used to identify activities for radical change? A. How important is the activity to delivering the outcome? B. How dysfunctional is the activity? C. How feasible is changing the activity? D. All of the above are correct.

communication problems have existed in the past between users and analysts

Prototyping is most useful for requirements determination when: A. user requirements are well understood B. communication problems have existed in the past between users and analysts C. multiple stakeholders are involved with the system D. possible designs are simple and require an abstract form to fully evaluate

closed-ended questions

Questions in interviews asking those responding to choose from among a set of specified responses are: A. structured questions B. specific questions C. open-ended questions D. closed-ended questions

open-ended questions

Questions in interviews that have no pre-specified answer A. open-ended questions B. closed-ended questions C. nonspecific questions D. investigative questions

close-ended question

Rating a response or idea on some scale, say from strongly agree to strongly disagree, would be classified as a(n): A. ranking question B. JAD question C. open-ended question D. closed-ended question

planning game

Referencing eXtreme programming, which of the following is a stylized approach to development that seeks to maximize fruitful interaction between those who need a new system and those who built it? A. eXtreme JAD B. eXtreme Walkthrough C. Iteration Planning Game D. Planning Game

design

Referencing eXtreme programming, which of the following is not a Planning Game phase? A. steering B. exploration C. commitment D. design

steering

Referencing eXtreme programming, which of the following is the final phase of the Planning Game? A. exploration B. design C. commitment D. steering

programmers

Referencing eXtreme programming, who plays the Iteration Planning Game? A. end users, business managers, and analysts B. programmers C. programmers, analysts, and end users D. business managers and analysts

upper CASE

The CASE tools most useful to the analyst during JAD are: A. code generators B. cross life cycle CASE C. upper CASE D. lower CASE

all of the above

The analysis of documents can help you identify: A. special information processing circumstances that occur irregularly and may not be identified by any other requirements B. the reason why current systems are designed the way they are C. problems with existing systems D. all of the above

false

The goal with using prototyping to support requirements determination is to build the ultimate system from prototyping. A. True B. False

Your role is to find the best solution to a business problem or opportunity

The impartiality characteristic of a good systems analyst is represented by which of the following statements? A. Your role is to find the best solution to a business problem or opportunity. B. You must challenge yourself to look at the organization in new ways. C. Assume anything is possible, and eliminate the infeasible. D. You should question everything.

You should question everything

The impertinence characteristic of a good systems analyst is represented by which of the following statements? A. Every fact must fit with every other fact. B. You should question everything. C. You must challenge yourself to look at the organization in new ways. D. Assume anything is possible, and eliminate the infeasible.

formal system

The official way a system works as described in organizational documentation is referred to as a(n): A. desired system B. formal system C. official system D. informal system