SAM 3250J: Chapter 17

Samantha, a team lead at Net Works Co., is heading a project on designing a new software application. Samantha and her team are supposed to complete the development work by the end of the month, but they haven't received the necessary instructions from the client to begin the final phase of development. Consequently, the development work has been delayed and she needs to write to the client about the issue. Which of the following statements would be most appropriate? A) "We're still in the second phase of development because you haven't sent us the necessary details." B) "We're currently working on the second phase of development, and we'll be ready to begin the next phase as soon as we receive further instructions." C) "We have successfully completed the first phase of development; however we can't proceed any further since you haven't given us the necessary instructions." D) "We may not be able to complete the project on time because you haven't provided us with the required details." E) "We cannot move onto the second phase of development because we haven't heard from you yet."

"We're currently working on the second phase of development, and we'll be ready to begin the next phase as soon as we receive further instructions."

Ricardo is required to translate a report on "The Impact of using Coal in China." For this task, he tried to hire a skilled translator who initially quoted a price of $30 per page. Ricardo, however, can converse in Chinese and believes that he may be able to translate the report himself with the aid of a few of his friends. On the other hand, a volunteer with limited experience in Chinese translations has agreed to do the job for $20 and is willing to lower his rate to $15. Which of the following should Ricardo quote in the budget section of his proposal? A) $30 because even if the grant is cut, he'll still be able to do the project well B) He should not quote a rate in the budget section of his proposal since he may be able to translate it himself C) $50 because the additional funds can be used in other areas of the project D) $20 because he can negotiate with the professional transcriber and get the job done for less E) $15 because he can negotiate with the volunteer to get the translations done

$30 because even if the grant is cut, he'll still be able to do the project well

Which of the following types of reports allows you and a funding agency to resolve problems as they arise? A) A justification report B) A progress report C) An audit report D) An annual report E) A payback report

A progress report

An advertising firm is trying to evaluate if it should change its recruitment policy or continue with its existing practices. It decides to seek a proposal from an HR consultant. Which of the following is the proposal more likely to provide? A) A record of the implementation process B) A record of the evaluation process C) An assessment of whether change is a good idea D) A developmental plan for achieving the desired change E) A list of measurable outcomes

An assessment of whether change is a good idea

Judith needs to write a progress report on marketing Delights, a new line of designer bags in Mexico. Which of the following guidelines does she need to follow when drafting her report? A) She should use emphasizing techniques to highlight all the features in her report. B) She should present every detail in her report as equally important. C) She should include every detail, including trivial details, in her report. D) She should adapt her report to meet her own requirements and needs. E) She should use you-attitude and a positive tone in her report.

She should use you-attitude and a positive tone in her report.

Which of the following statements is true regarding proposal style? A) Avoid using facts and figures in proposals as they may be inaccurate. B) Use "believing" wording extensively to sound convincing. C) Support your generalizations and inferences with data. D) Use technical jargons in your language to impress your audience. E) Avoid anticipating questions that the audience may have.

Support your generalizations and inferences with data.

Which of the following is true of writing sales proposals? A) You should write your proposal assuming that your buyer will understand why your product or system is good. B) You should present your audience benefits using "we-attitude" and an informal tone in your proposal. C) You should use technical jargon in your proposal as it will be appreciated by your audience. D) You should deal with any objections your reader may have regarding your proposal. E) You should avoid asking your reader to approve your proposal as it could sound desperate.

You should deal with any objections your reader may have regarding your proposal.

The first paragraph of a proposal for a student report you've created usually includes: A) the steps you will follow to solve the problem you've identified. B) a list of the time you intend to spend on each activity and the date by which you expect to finish it. C) an indication that you would welcome any suggestions your instructor may have for improving the research plan. D) a sentence or two summarizing the topic and purposes of your report. E) an outline of the costs associated with your project and the benefits it will bring.

a sentence or two summarizing the topic and purposes of your report.

Altech Inc., a biotech company, writes a proposal to the National Institute of Health, requesting the organization to fund its oral insulin project. This proposal is most likely an example of a(n) _____. A) unsolicited proposal B) competitive proposal C) noncompetitive proposal D) supplemental proposal E) evaluation proposal

competitive proposal

Farah is preparing a proposal for developing a new line of ammonia-free hair color. When writing her proposal, Farah should avoid: A) using technical jargon and a complex style of writing. B) highlighting benefits for the entire audience. C) supporting generalizations with data and other information. D) adapting her proposal to meet the needs of the audience. E) anticipating and answering questions her audience may have.

using technical jargon and a complex style of writing