Section 3

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6. Esther will be helping Heather with her firm's billing, but Heather does not want Esther to have access to her firm's settings or her clients' QuickBooks Online. Which settings should Heather select to give Esther the appropriate access to her firm's books?

A B ❗️ C (The one that the goes: Access: Custom, Subscriptions and Billing: Yes, Your Firm' Books: No on both options, Manage your clients: No)

6. Carla works in a large firm, she needs to determine which team members have the designated job title of Payroll Specialist. How can she search for the Payroll Specialists on her team from inside QuickBooks Online Accountant?

From QuickBooks Online Accountant, navigate to Work and search job title ✅ From QuickBooks Online Accountant, navigate to Team and search job title From QuickBooks Online Accountant, navigate to the Gear icon and search job title From QuickBooks Online Accountant, navigate to Work and search people

5. In which team access level do users have view-only access to the QuickBooks Online Accountant firm information, but no access to team billing, subscription billing, or the firm's books?

Full access VIP access Customer access ✅ Basic access Standard access

⭐️(Q14) What are the steps to create a new estimate in QuickBooks Online?

Projects > All Sales > New Transaction > Estimate Sales > Customers > New Customer ✅ Sales > All Sales > New Transaction > Estimate Gear icon > Estimate

⭐️11. Lynda is teaching her client proper vendor workflow. What is the correct workflow?

Purchase Order > Pay bill Bill > Print checks ❗️ Bill > Pay bill Invoice > Pay bill

7. What is the correct process for setting up a recurring project for the same client?

✅ Create a new project and select the Repeat button, then set the frequency and duration Create the project and save it. Reopen the project and select the Duplicate button for the number of times you want it to recur You can't repeat projects, only tasks

⭐️5. Depending on the way your practice works, you may need to give team members different access levels based on their roles. What are the 3 levels of access that can be granted to Team users of QuickBooks Online Accountant?

✅ Full access VIP access ✅ Basic access ✅ Custom access Standard access

1. Which 3 navigation features are missing in a Reports Only user's view?

✅ Navigation panel ✅ Search box ✅ + New button Gear icon Help menu

⭐️7. After finishing a project, how do you change the status of that project in QuickBooks Online Accountant?

✅ Project > Status > Done Project > Pencil icon > Finished Project > Actions > Edit > Task Status > Completed Project > Remove Task > Status > Done

10. Heather just received a customer payment and selected Undeposited Funds as the Deposited to account. Where can she see if she got it right?

✅ Sales Center > Invoices tab, then select Not Deposited on the money bar Sales Center > All Sales, then select Unbilled Activity on the money bar Sales Center > All Sales, then select Open Invoices on the money bar Sales Center > Invoices tab, then select Deposited on the money bar

8. QuickBooks Online Accountant allows you to request information from your clients. Which 3 statements about the Client request functionality are correct?

✅ Selecting Create client request on the Work screen begins the process ✅ Checking the Notify client checkbox means the client will be sent an email You can't add attachments to a client request You can request documents from a non-QuickBooks Online client ✅ To update the status of a client request, select the request and then the Status drop-down

13. What are 2 tools you can use to identify possible issues in a QuickBooks Online company?

✅ Transaction Journal Import Data Account and Settings ✅ Audit Log Journal Entry

⭐️3. What are 3 benefits of adding non-QuickBooks Online clients to your Client List in QuickBooks Online Accountant?

✅ You can keep all client contact info, notes, and documents in one place ❗️ You can access all your ProConnect Tax Online clients from the same dashboard You can launch your QuickBooks Desktop client companies directly from the Client Dashboard You can create projects and tasks for non-QuickBooks Online clients in the Work tab to stay on top of important client deadlines ✅ You can share documents stored in QuickBooks Online Accountant with the client

9. What are the step(s) when using the Sales with Payment customer workflow?

❗️Create sales receipts deposited to the Undeposited Funds account > Create Bank Deposit Create Sales Receipt deposited to the checking account Create Bank Deposit Create Invoice > Receive Payment deposited to the Undeposited Funds account > Create Bank Deposit

⭐️10. Look at these two sentences about Undeposited Funds: 1. By posting to Undeposited Funds, you can create a single bank deposit for multiple payments, making it easy ___________. 2. When receiving a payment, make sure _________________. Which option correctly fills in these two sentences?

1. To match your bank register with your bank statement; 2. the Deposit to account is Checking 1. To match your bank register with your bank statement; 2. the Deposit to account is Uncategorized Funds 1. To match your expenses with your bank statement; 2. the Deposit to account is Uncategorized asset ✅ 1. To match your bank register with your bank statement; 2. the Deposit to account is Undeposited Funds

⭐️1. Liz has set up a new employee with Standard user access but has unchecked the Payroll access box. Which part of QuickBooks Online will the new employee not have access to?

Bank register ✅ Employees tab Contractors tab Report Center

⭐️12. When the Sales Tax feature is enabled in QuickBooks Online, where must you record sales tax payments?

Create Bill ❗️ Sales Tax Center Create Check Pay Bills

⭐️9. Larry's Landscaping Services has extended Net 30 terms to his new customer, Mahoney's Mugs. What sales workflow would you recommend Larry to use for Mahoney's?

Create Invoice > Receive Payment > Check Register Create Sales Receipt > Bank Deposit ❗️Create Invoice > Receive Payment > Bank Deposit Create Sales Receipt > Receive Payment > Bank Deposit

9. Heather's Auto Body purchased new equipment with 90 days same as cash terms. What workflow would you recommend so she can make sure to set aside the money to pay it when it comes due in 90 days?

Create Journal Entry > Recurring Transaction ❗️ Create Bill > Pay Bill Create Check > Pay Bill Write Check > Print Check

12. Which common workflow error can cause duplicate expenses in QuickBooks Online?

Create a purchase order to record vendor expense and copy to bill to pay vendor later for the same expense Create a bill to record a vendor expense, and use Pay Bills to pay the vendor for the same expense ❗️Create a bill to record a vendor expense, and create a check to the vendor for the same expense Create a bank rule to automatically categorize a common vendor expense

4. Jessica's client is expanding and needs to upgrade her version of QuickBooks Online. What steps will Jessica take to upgrade in QuickBooks Online Accountant?

Gear icon> Company Settings > Payments > Upgrade ✅ Gear icon> Subscriptions and billing > Your Subscriptions > Select Action > Upgrade Gear icon> Company Settings > Advanced > Upgrade Gear icon> Subscriptions and billing > Billing details > Edit billing information

(Q14) What are 4 status types that can be assigned to an estimate in QuickBooks Online?

New ✅ Pending ✅ Accepted Deleted ✅ Closed ✅ Rejected Transferred

⭐️13. Which accountant tool in QuickBooks Online helps identify transactions that may have been removed accidentally from the company file?

Reclassify Transactions ✅ Voided/deleted transactions Close Books Prep for Taxes

⭐️6. What types of user permissions can you set up when adding a new team member in QuickBooks Online Accountant?

Regular or custom user, Company administrator, Reports only, and Time Tracking only ❗️ Basic, Custom, and Full access Regular or custom user, Company administrator, and Reports only Regular or custom user and Company administrator

1. What would a client select in their Manage Users screen to give their worker access to create invoices, but not print checks in their QuickBooks Online company?

Standard User > Limited radio button > Invoicing box Standard User > Full radio button > Customer and Sales box Standard User > Custom radio button > Invoicing box ✅ Standard User > Limited radio button > Customer box

11. A client is using the Sales on Account workflow. Instead of receiving a payment against the invoice, they add a new deposit categorized to an income account. What 2 problems will this cause?

They will create duplicate expenses ✅ Their accounts receivable balance will not be accurate ✅ The income account will show duplicate income The income will not be recorded Their accounts payable balance will not be accurate

4. Dianne Doolittle wants to download an itemized invoice for the QuickBooks Online subscriptions on her wholesale billing account for last month. The statement can be downloaded in which 2 file formats?

XLS or XLSX ✅ CSV JPEG ✅ PDF DOC

⭐️8. Which statement about creating a client request in QuickBooks Online Accountant is false?

You can add attachments by selecting the + Add document link The request is not sent to the client's email address unless the default setting is changed. The request appears in the client's QuickBooks Online company in My Accountant ❓ If you wish to notify your client of your request with a QuickBooks Online-generated email, select Notify client

⭐️2. Your client has called for help with their bank feeds in QuickBooks Online. You begin by asking them to open the Banking tab in the Left Navigation bar and your client tells you that she doesn't see this option listed. What could be the reason?

Your client doesn't have bank feeds enabled ❗️ Your client has Business view selected in their settings Your client has turned off the Banking option in their settings Your client has the Simple Start subscription for QuickBooks Online


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