speech 1321 unit 1
Eye contact indicates
. any of these; the meaning of eye contact varies depending on the culture.
A feminine style often uses__ to initiate and maintain conversation
questions
one characteristic of a feminine style of communication is
rapport talk
self centered listeners
receive low ratings for social attractivenes
which listening style preference do Rodayne's actions illustrate?
relational
The text identifies three goals of strategic messages. During office meetings, Sara expresses her respect for her boss by listening attentively, nodding, and taking notes. Through her actions, Sara is illustrating a ____ message
relational message
To manage potential problems when feminine and masculine styles of language clash in the workplace, the text recommends all of the following Except:
select your favorite style and stick with it . If others dont react well , explain why the style you are using works the best for you
Dakota listening behavior represents the ___ style of listening
task oriented
A feminine conversational style uses apologizing forms of speech
to avoid sounding dogmatic
A masculine style often uses__to maintain authority in a conversation
topic control
which of the following is not identified in your text as a strategic goal?
unintended communication
which of the following is true about gender difference in listening behavior ?
we can improve our communication by becoming aware of gender differences in listening and asking the speaker to clarify their meaning
Which generation is most likely to regard correct spelling and grammar usage as a sign of competence?
A. Baby-Boomers
17. First-generation college students from a working-class background tend to lack all of the following skills EXCEPT:
A. following rules
Our own culture's standards are usually
A. not obvious to us.
According to the text, which of the following statements is TRUE?
A.You cannot not communicate.
When your text states that communication is unavoidable, it means that
C. people will probably attach meaning to your actions, even when you don't intend to communicate something
Which of the following is NOT an accurate statement?
C.Workers in high-tech fields do not need good communication skills.
A degree in communication is good preparation for a career in all of the following fields EXCEPT:
Communication is good preparation for a career in all of these fields
Which of the following statements about culture is most accurate?
D. We are usually not even aware of our own culture's "rules."
Which of the following is NOT true about individuals communicating in today's organizations?
D.Due to advanced technology, good communication skills are less important in the 21stcentury than in they were in the 20thcentury
All of the following are true about strategic communication except
It is unethical to use communication strategies to achieve our goals
When a person is silent, how should you interpret this?
The meaning of silence varies depending on the culture, the context, and the individual.
The preferred means of dealing with conflict is to
The preferred means of dealing with conflict varies across cultural groups.
Hiro is demonstrating the ___ style of listening
analytical
Speakers of nonstandard dialects of English
are recommended for lower level jobs than speakers of standard English
which is true about seeking clarification?
asking questions to seek clarification is a strategy that can pay dividends
which of the following assumptions would help chetna improve her listening ?
effective listening is an active process that includes observing nonverbals ,asking for clarification, paraphrasing, for understanding and taking notes when posssible
which of the following terms represents the belief that your ideas are more important than other people's ideas?
egocentrism
which type of communication style is Robert demonstrating when he is showing support?
feminine
On the job, Millennials tend to
have a strong need for affirming feedback regarding their job performance
If you make a harsh and unkind comment to someone
he/she is likely to remember the comment for a long time
Nonverbal messages
indicate person's feelings and attitudes
one characteristic of a masculine style of communication is
instrumentality
Cultural expectations are often ________________ to the people who live and communicate within that culture.
invisible
Communication is
irreversible
which of the following is not a characteristic of nonverbal communication
it is virtually the same in all cultures
according to the text what communication style is vivienne using
masculine
which of the following statements about gender differences is listening is true
women tend to listen to the feelings behind a message , while men tend to listen to the content of a message
Which of the following accurately reflects the listening behaviors of women
women use more "listening noises"