SSC102 Chapter 16, 17

B

For each job you have held, the most important information to list in a résumé is your a. employer. b. job accomplishments. c. job responsibilities. d. job title.

A

For new college graduates with limited experience, the preferred number of pages for a résumé is a. one. b. two. c. three. d. any number.

F

Pausing before responding to an interview question demonstrates a lack of self-confidence.

T

Questions asked in a panel interview are usually the same for all candidates.

T

Researching information about a specific company or career helps you create an effective application letter that focuses on the potential employer's needs and explains your qualifications from the you-viewpoint.

T

Since the purpose of an application letter and résumé is to obtain an interview, you should ask for it directly in your letter.

F

Targeted résumés may use the chronological, functional, or combination format; general résumés only use the chronological format.

F

The Education section should always follow the résumé opening.

T

The Internet is one good source to learn about a company or organization prior to an interview.

A

The best arrangements for a résumé for a college graduate who has extensive experience is a. opening; experience; education; activities, honors, or special skills. b. opening; education; experience; activities, honors, or special skills. c. opening; experience; activities, honors, or special skills; education. d. opening; activities, honors, or special skills; education; experience.

T

The chronological résumé format presents information within each section by date, beginning with the most recent date.

F

Upon greeting the interviewer, extend your hand for a handshake and sit down.

T

Use a specific career objective for a targeted position.

T

When responding to a job advertisement, read the ad carefully and use words in the letter that fit both you and the language in the ad.

T

When setting job and career targets, consider personal factors and values.

F

You can send a targeted résumé and a general application letter.

F

You cannot be fired for embellishing your skills or education/experience on the employment application if you have already been hired.

F

You should always send an e-mail thank you letter because it is faster.

F

You should avoid talking in an interview about your achievements because employers appreciate employees who are modest.

F

You should determine your job preferences before beginning a self-analysis.

T

You should prepare a separate reference list to accompany your résumé .

T

Your most important business communication will be about your employment.

F

Your most recent supervisor should be listed as a reference even if he or she will not give a positive reference.

F

A behavioral interview question asks how you would handle a hypothetical situation.

F

A functional résumé groups education and accomplishment under skills or functions that are pertinent to your career objective.

F

A letter of application can be submitted to a potential employer instead of a résumé.

C

A screening interview is a. known as the alternative interview. b. not used frequently. c. used to qualify applicants for the selection interview. d. usually relatively short--15 to 20 minutes.

F

A self-analysis inventory should be started a few weeks prior to starting the job search.

F

A targeted résumé is less powerful than a general résumé .

F

A web page profile is a personal website.

T

All communication with prospective employers should focus on how your skills and abilities can contribute in the position for which you are applying.

F

An advantage of traditional interview questions is that the answers center on actual events and are less likely to be only an answer the applicant believes the interviewer expects.

D

An applicant tracking computer system in the human resources department a. accepts only online résumés. b. does not allow for updating résumé information. c. is required by law in government offices. d. scans a résumé and places it in an electronic folder.

T

An application letter does not repeat the same information that is in your résumé.

T

An employment application provides the prospective employer with a signed record of your personal and employment history.

T

An interview is important because it can determine your career's future course.

C

An interview question that asks about one of your weaknesses would be answered best by a. admitting the weakness. b. asking if it is necessary to talk about weaknesses. c. naming a weakness and turning it into a strength. d. saying that you do not have any weaknesses.

T

An interviewer may intentionally challenge you by asking difficult questions to see how you handle different situations.

T

An unacceptable interview question is one that does not relate to the job requirements.

T

Application letters are sales letters with your knowledge and skills as the product.

T

Application letters may be sent electronically.

T

At job/career fairs you will have the opportunity to contact many prospective employers in one day.

T

Even if you are definitely not interested in the job, it is still appropriate to follow up an interview.

A

How should you best respond to interview questions? a. Be enthusiastic, honest, sincere, and state your accomplishments in a specific and positive manner. b. Embellish your achievements and accomplishments to make sure the employer remembers them. c. Say that your achievements and accomplishments are detailed on your resume. d. Use caution when describing what you have accomplished so you will not appear to be bragging on yourself.

F

If asked an illegal or inappropriate question, you are usually wise to show anger or irritation so the interviewer will know the question was offensive.

F

If the company at which you are interviewing has a business casual dress code, you should dress in business casual attire for the interview to show the interviewer you will fit in.

T

If you are applying for multiple jobs, you may want to have different versions of your objective to focus on the specific position for which you are applying.

F

If you are given an opportunity to ask question at the end of the interview, concentrate your questions on topics of personal benefit to you.

T

If you think it has been too long since you have heard about your application, it is appropriate to call or write the employer.

T

If your high school record is fairly recent and shows considerable accomplishment, include it in your résumé ; otherwise, omit it.

C

Interviewers use behavioral questions because they a. are based on hypothetical situations and require interviewees to "think on their feet." b. can be evaluated objectively. c. focus on how the applicant has acted in the past in a specific situation. d. provide standard answers so comparisons between interviewees' answers can be made easily.

F

It is a good idea to link your web page profile with a personal website so prospective employers have all the information they need to make a hiring decision.

F

Keywords are generally verbs that describe you and are placed at the beginning or the end of the résumé .

A

Managers who regularly review résumés and make decisions on who will be invited for an interview generally prefer a. a chronological résumé. b. a combination résumé. c. a functional résumé. d. a "one size fits all" résumé.

T

Most resignation letters are written using the direct plan because they are routine and preceded by a resignation in person.

T

One goal of developing networking contacts is to create awareness that you are seeking employment opportunities.

T

One of the first places to begin your job search is your campus career center.

C

The combination résumé would be best for which of the following individuals? a. An individual who has been out of the job market for several years b. An individual who has held several jobs and needs to make his or her résumé more concise c. An individual who has just graduated and has limited experience other than internships and/or part-time work while in school d. An individual who has little employment experience

F

The first step in a job campaign is to obtain information about employment opportunities.

C

The first step in your job campaign is to a. ask friends and acquaintances about available job openings. b. develop a résumé that will generate an interview. c. inventory your qualifications, strengths, and interests to know yourself well. d. send letters of inquiry to prospective employers to locate job opportunities.

T

The most common initial screening interview is done by telephone.

A

The most important part of an application letter is the a. accomplishments that relate to the job requirements. b. action-promoting close. c. attention-getting opening. d. logical explanation.

D

The primary purpose of networking contacts is to a. ask for their help in finding a job. b. ask them to serve as a reference for your resume. c. leave a resume with them. d. seek their guidance and advice.

T

The résumé is the primary tool in securing an interview.

F

The salary question is the first one that you should ask the employer when the interview begins so the interview will not be a waste of time if the salary quoted is not acceptable.

T

The summary of qualifications in a résumé should include keywords.

F

The term solicited position means a specific job for which you have been solicited to apply.

T

Thr purpose of the portfolio is to prove or demonstrate your skills and accomplishments.

B

Which of the following interview questions is a behavioral question? a. Do you like to work alone or with other people? b. Give me an example of a situation in which you were successful (or unsuccessful) in motivating someone. c. What does teamwork mean to you? d. What is your greatest weakness?

D

Which of the following is the best content for an answer to the interview question, "What do you consider your strengths?" a. Cite your academic record and achievements. b. List three to five specific abilities that you have and explain how they have served you in the past. c. Refer to your work-related accomplishments. d. Relate your skills and knowledge to the job requirements.

A

Which of the following is the best summary of qualifications statement? a. Increased sales in territory 18 percent over a three-year period. b. Learned new accounting software. c. Provided assistance for marketing representatives. d. Used Skype to meet with remote customers, which resulted in a significant savings on travel costs.

C

Which of the following should NOT be included in the contact information for a business colleague serving as a reference? a. business address b. e-mail address c. home address d. position and organization at which the reference is employed

A

Which of the following would NOT be a strong closing for an application letter? a. I am enclosing my résumé for you to consider. When can I expect to hear from you? b. I am excited about the prospect of interviewing with Good Face, a highly respected public relations firm in San Francisco. Please call me at 802.555.1234 to schedule an interview at your convenience. c. I would appreciate an opportunity to talk with you about how I would fit in your organization. I will call you early next week to arrange an appointment. d. Please call me at 555.793.534 or e-mail me at [email protected] to set up an interview. If hired for this position, I will be a dedicated, productive employee.

A

Which of the following would NOT be appropriate for the opening of an application letter? a. Describing your most outstanding accomplishments b. Explaining why you are interested in the position c. Indicating knowledge about the position or organization/company d. Mentioning who referred you to this position

D

Which one of the following is NOT an element upon which an employment application is evaluated? a. The integrity of the application b. The information entered on the application c. The legibility of the application d. The organization of the information entered on the application