SSG103
18. According to Maslow's Hierarchy of Needs, in what order do we satisfy the following needs?
E
What is the ideal group size for a problem-solving discussion?
E
Which of the following descriptions is likely to be true of highly apprehensive group members compared to low apprehensive members?
E
"That's fine with me. Just tell me what to do." This statement would most likely be made by a group member functioning in which of the following roles?
a
18. "I will check our Affirmative Action Policy and see what it says about. . . ." This statement would most likely be made by a group member functioning in which of the following task roles?
a
A group of police officers presenting short, uninterrupted speeches on different aspects of community safety are participating in a
a
A virtual group is one which
a
According to Schutz's FIRO Theory, a group member who feels accepted by the group is an
a
All of the following principles of ethical communication are included in the National Communication Association's Credo for Ethical Communication EXCEPT
a
All of the following statements are characteristics of people who have prejudices EXCEPT
a
Ernest Bormann's description of primary tension resembles Tuckman's _________ stage of group development.
a
Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxieties about communicating by using all of the following strategies EXCEPT
a
How do virtual groups differ from face-to-face groups during the storming stage of group development?
a
In Latin, the word "credo" means
a
People who believe that their culture is better than other cultures or that their culture should be the role model for other cultures would be classified as
a
Stanley Milgrim (Yale University) and Philip Zimbardo (Stanford University) conducted famous experiments that demonstrated the
a
Statements that explain or predict how people communicate are
a
To which basic element of communication is Grace giving special attention when she prepares for an important group meeting by making sure her business suit is pressed, that her hair is well-groomed, that her perfume is pleasant but subtle, and that she takes a breath mint before entering the meeting room?
a
Which is the correct order for Tuckman's 5 group development stages?
a
Which of Maslow's Hierarchy of Needs is primarily met when a neighborhood watch group forms to deter crime in the community
a
Which of the 4 categories of norms is operating in the following example? Most group members defer to or agree with Tasha and Bill when they make a recommendation. A(n) _______________ is operating in this circumstance.
a
Which of the following characteristics was NOT one of the 8 characteristics that emerged in the Carl Larson and Frank LaFasto study that asked "What are the secrets of successful teams?"
a
Which of the following examples best illustrates the systems theory principle that "systems try to maintain balance in their environment"?
a
Which of the following traits are included in the Big Five Personality Traits and in the Myers-Briggs Type Indicator?
a
Your family is an example of a
a
_______________ functions describe negative roles in which individual needs are put ahead of both the group's goal and other members' needs.
a
18. The homogeneous ↔heterogeneous group dialectic can be described as
b
A college appoints a moderator and holds an open discussion to provide students with the opportunity to ask questionsand express their concerns regarding a proposed increase in tuition. This settingfor group communication is an example of a
b
A local Alcoholics Anonymous chapter is an example of a
b
A stamp collecting club is an example a
b
According to Belvin's Team-Role Theory, which of the following roles describes a conscientious, methodical person who transforms group decisions into practical actions?
b
According to McCroskey's research, what percent of the general population experiences very high levels of communication apprehension?
b
According to your textbook, the most important factor separating successful groups from unsuccessful ones is
b
All of the following functions are group task roles EXCEPT
b
All of the following statements are true about hidden agendas EXCEPT
b
Assertiveness seeks an appropriate balance between
b
Because most members of a new group want to create a good first impression, they tend to be overly polite with one another during their initial meetings. They don't interrupt one another and avoid expressingstrong opinions. These behaviors are characteristic of
b
Ernest Bormann's description of _________ resembles Tuckman's forming stage of group development.
b
In dialectic terms, effective groups balance conflict with
b
In the homogeneous ↔ heterogeneous group dialectic, homogeneous refers to
b
In which of Tuckman's Group Development Stages are members socially cautious and overly polite?
b
Nonconformity
b
Oscar is very outgoing and tends to talk more than others during group discussions. He enjoys working in the group and encourages others to get involved. Which Myers-Briggspersonality trait best describes Jasper?
b
Stanley Milgram's classic experiment to find out whether people would obey commands to give "subjects" painful electric shocks demonstrated that
b
When a group member exhibits a unique set of skills or behavioral patterns that serve specific functions within the group, that member has assumed a(n) ___________.
b
Whenever your department has a staff meeting, the supervisor always sits at the head of the table. Group members know they should not take the seat at the head of the table even though they have not been told to avoid that seat. A(n) _______________ is operating in the group.
b
Which of the following strategies and skill are effective when you need to and should say "No" to someone?
b
_________ occur when members' private goals conflict with the group's common goals and represent what people really want rather than what they say they want.
b
A both/and approach to resolving dialectic tensions in groups empowers members. Which of the following examples demonstrates the characteristics of autonomy in an empowered group?
c
According to Locke and Latham's Goal Theory, all of the following criteria are critical for developing effective group goals EXCEPT
c
All of the following are characteristics of passive (nonassertive) group members EXCEPT
c
All of the following are characteristics of passive-aggressive group members EXCEPT
c
Cognitive restructuring is an anxiety reduction technique that involves
c
Compulsive talkers tend to
c
During the 1990s, ______________ were the fastest growing racial/ethnic group.
c
Guests who appear on talk shows and interact with other guests for the benefit of an audience are participating in a
c
If a group member says "That's a stupid idea. Think you could come up with anything better?" as a way of intimidating others, asserting authority, and monopolizing discussion, which role is this person demonstrating?
c
Implicit norms are
c
In Philip Zimbardo's famous study, students were assigned the role of guard or prisoner in a realistic-looking prison in a Stanford University basement. The experiment was halted before its scheduled completion because
c
In group dialectic terms, effective groups balance structure and
c
In which of which of Carolyn Anderson's group socialization stages do members adjust to group expectations, assume needed roles, and balance their personal goals with the group's goals?
c
People who have biased beliefs about group members that are not based on direct experience and firsthand knowledge or have irrational feelings of dislike and even hatred for certain groups would be classified as
c
R. Meredith Belvin's Team-Role Theory differs from the older Benne and Sheats's role classifications in that Belvin's roles
c
The open system ↔closed system group dialectic can be described as
c
When seeking to resolve group tensions, the dialectic approach recommends a __________________ approach.
c
Which of Maslow's Hierarchy of Needs is primarily met when someone joins an exclusive club or is elected as leader of a prestigious group?
c
Which of the following characteristics demonstrates one of the disadvantages of working in groups?
c
You have just joined a newly formed group responsible for developing a recycling program for your community. At first, group members are somewhat uncomfortable working with strangers. Which of Tuckman's stages of group development is your group experiencing?
c
Your textbook suggests all of the following strategies for reducing communication apprehension in groups EXCEPT
c
_____________ refers to the level of fear or anxiety associated with either real or anticipated communication with another person or persons.
c
_______________ functions describe group members who strive to get along and satisfy one another's needs while pursuing a shared goal.
c
"Maria, we haven't heard from you yet and want to make sure that everyone gets a chance to weigh in on this issue. " Thisstatement would most likely be made by a group member functioning in which of the following roles?
d
A college's Board of Trustees that makes public policy decisions may be classified as a
d
According to Schutz's FIRO Theory, if group members' affection needs are not met, they may become
d
According to your textbook, there are 3 levelsof diversity in every group. Which of the following dimensions characterize the third (external) dimension?
d
All of the following are characteristics of aggressive group members EXCEPT
d
All of the following pairs of common folk proverbs illustrate the contradictory nature of dialectic tensions EXCEPT
d
Control in a group refers to the
d
In a communication transaction, feedback represents
d
In which of Tuckman's Group Development Stages do members resolve status conflicts and learn to work as a cohesive team?
d
In which of which of Carolyn Anderson's group socialization stages do members become fully integrated into the group's culture?
d
Mark agrees to take notes during an important meeting at which he disagrees with many group decisions. The group asks him to bring copies of the notes to the next meeting so that everyone has a written record of the discussion and group decisions. At the next meeting, Mark is absent. At the following meeting, he tells everyone that he's still working on the notes and may not have them for awhile. What sort of behavior does Mark exhibit?
d
The cooperative interaction of several factors that results in a combined effect greater than the total of all individual parts is referred to as
d
Walther's theory of hyperpersonal communication in virtual groups indicates that some members
d
Which of the 4 categories of norms is operating in the following example? Your group makes decisions by majority rule. A(n) _______________ is operating in this circumstance.
d
Which of the following examples depicts an explicit norm?
d
Which of the following examples depicts an implicit norm?
d
Which of the following situations best represents group communication as defined in the textbook?
d
Which of the following strategies is recommended as an effective method for dealing with destructive nonconformity in groups?
d
Your group has discussed and decided that members will take turns recording and typing the minutes from each meeting. A(n) _______________ has been established.
d
A group with 7 members has the potential for _______ different types of interactions.
e
According to your textbook, a group's context refers to
e
All of the following are means of providing constructive feedback EXCEPT
e
All of the following functions are group maintenance roles EXCEPT
e
In dialectic terms, effective groups balance task dimensions with
e
In dialectic terms, the opposite or counterpart of a Myers-Briggs judger is
e
Max was disturbed by the way in which group members interrupted one another during discussions. He could see that some of the quieter members were intimidated by this norm. Max decided that he would try to change the norm by continuing to talk right through an interruption in the hope that the members who usually interrupted would stop. What strategy was Max using to change group norms?
e
The engaged ↔disengaged group dialectic can be described as
e
When analyzing and adapting group member diversity, you should consider members'
e
Which of the following groups would be considered a co-culture?
e