Staffing Questions Chapter 4
The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is:
Critical incidents method.
_______ helps a company tailor its recruiting message to appeal to the needs, values, and motivations of targeted potential applicants.
Job rewards analysis
A formal group or cluster of tasks is a(n):
Job.
The degree to which the composition of a reward package matches the needs and preferences of applicants or employees is the package's:
Mix.
Which of the following are advantages of using the task inventory job analysis method?
Objectivity and reliability
A standardized, structured job analysis questionnaire that can be used for just about any job is the:
PAQ.
A summary of the characteristics of someone able to perform the job well is a:
Person specification.
A job analysis:
Produces a job description and/or a job specification.
Which of the following are advantages of using structured questionnaires for job analysis?
Speed and low cost
When job experts generate a list of 50-200 tasks that are grouped in categories reflecting major work functions that are then evaluated on dimensions relevant for selection, this is which job analysis method?
Task inventory method.
What are the components of a properly written task statement?
What, how, why
Good hearing is a(n)
ability.
If the job of loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n)
essential function.
The first step of a job analysis is to
get the support of top management.
Extroversion is a(n)
other characteristic.
Depth perception is a(n)
skill.
A job task is:
An observable unit of work with a beginning and an end.
Leadership is a:
Competency.
The balance between the intrinsic and extrinsic rewards an employee receives by working for a particular employer in return for their job performance is the:
Employee value proposition.
Job candidate characteristics that are critical to adequate new hire performance are:
Essential criteria.
A company planning to expand its sales internationally in a few months should conduct which type of job analysis for its sales associate positions?
Future-oriented job analysis
A systematic process of identifying and describing the important aspects of a job and the characteristics a worker needs to perform the job well is a:
Job analysis.
Who would NOT be a possible job expert for a job analysis?
Job candidates
The job analysis method that uses expert brainstorming sessions to identify the characteristics of successful workers is the:
Job elements method.
O*NET is used for:
background job analysis information.
A job analysis tool used to identify the behaviors that differentiate extremely effective from ineffective job performance is:
critical incidents.
One of the components of job-worker match is matching
current and future job tasks and responsibilities with worker competencies.
When the main job duties are established, a(n) _____ job analysis would be required.
deductive
A person specification
describes the characteristics of a successful employee in that job.
When Mary's Macaroons conducted a _______ on its customer service positions, it found that 35% of the customer service employee's time was being spent on administrative duties, not focusing on customer service.
job analysis