Strategic HR Management
Equal Employment Opportunity Commission (EEOC)
A federal agency responsible for ending employment discrimination. The EEOC files lawsuits on behalf of alleged victims of discrimination in the workplace
Protected Class
A group of individuals protected under a particular law
Mediation
A nonbinding type of dispute resolution in which a neutral third party attempts to assist in negotiations between two primary parties
Employment-at-will
A principle that assumes that both employee and employer have the right to end the employment relationship at any time, for any reason
Negligent Hiring
A situation in which an employer could have discovered a new employees problematic conduct through due diligence but failed to do so, making the employer liable for damages caused by the employee
Bona Fide Occupational Qualification (BFOQ)
A specific employment qualification that requires some kind of discrimination because the job requires someone of a particular race, sex, or other characteristic
Alternative dispute resolution (ADR)
A specified conflict resolution process used instead of litigation. Often a clause in an employment contract
Thirteenth Amendment
Abolishes slavery
Whistle Blower
An employee who discloses or exposes to the government an illegal activity in the workplace
Noncompetition and nonsolicitation clauses
Clauses in a contract that prevent a departed employee from posing a competitive risk or a confidentiality breach
Which of the following is not a human capital management technique?
Deliberately building explicit knowledge
Traditionally, when you are an employee in an organization, which role do you normally think is the role of a human resource representative?
Employee advocate
Civil Rights Act of 1866 and 1871
Establishes the rights of all citizens to make and enforce contracts
Luthans and Youssef (2004) research revealed which of the following?
Human resources are crucial to organizational success and companies valuing and investing in HR may have a competitive advantage
Which of the following best describes social capital management?
It emphasizes work life balance and includes interpersonal, inter-group, and inter-organizational relationships, as well as all of the underlying dynamics.
Which of the following best describes positive psychological capital?
It focuses on making people's lives more productive and worthwhile, and actualizing human potential.
Which of the following best describes human capital management?
It is a personalized approach to treating employees like real people to increase morale and helping them to optimize their talents to achieve the goals of the organization.
Planning for effective staffing; providing competent staff; orienting, training, and educating staff; and evaluating competence are all responsibilities of HR management. These responsibilities are linked to standards and coincide with _________ standards for quality.
Joint Commission
Which of these is not an example of human capital?
Labor
When you think of the present role of HR, the greatest change has been a shift from which of the following:
Less administrative and more strategic
Compensatory damages
Payment to compensate a claimant in a court decision for loss, injury, or harm suffered by anothers breach of duty
Which of the following is an effective HR practice?
Performance management and compensation You Answered Training and development Individuals with disabilities Correct Answer: All of the above
Americans with Disabilities Act of 1990
Prohibits discrimination against individuals with disabilities
Executive Orders 11246 and 11375
Prohibits discrimination by contractors and subcontractors of federal agencies and requires affirmative action in hiring women and minorities
Age Discrimination in Employment Act of 1967
Prohibits discrimination in employment against individuals 40 years of age and older
Civil Rights Act of 1964, Title VII, as amended in 1991
Prohibits discrimination on the basis of race, color, religion, sex, or national orgin
Fifth Amendment
Protects against federal violation of due process
Rehabilitation Act of 1973
Protects persons with disabilities against discrimination in the public sector and requires affirmative action in the employment of individuals with disabilities
Americans with Disabilities Act Amendments of 2008
Provides a more flexible and inclusive definition of a qualifying disability
Fourteenth Amendment
Provides equal protection for all citizens, and requires due process in state action
Family and Medical Leave Act
Requires employers to provide 12 weeks of unpaid leave for family and medical emergencies, childbirth, and other serious personal events
Equal Pay Act of 1963
Requires that men and women performing equal jobs receive equal pay
If an HR manager concentrates on the number of employees needed in a new cancer center, this would be an example of the __________ role of HR.
Strategic
What type of knowledge evolves over time as members become socialized into the organization and become part of its culture and processes?
Tacit
Affirmative Action
Taking race, gender, or ethnicity into consideration in an attempt to promote equal opportunity; often used in hiring process
Fair Labor Standards Act
The 1938 law that establishes a federal minimum wage for the 40hr workweek and overtime provisions. It also sets limits on child labor
HIPAA
The 1996 act that protects health insurance coverage when workers lose their jobs, simplifies electronic healthcare records, and requires increased privacy of healthcare records
Americans with Disabilities Act (ADA)
The civil rights law passed in 1990 that prohibits discrimination based on disabilities
Resonable Accomodation
The concept that is the employers responsibility to accommodate - within reasonable limits - employees with physical or mental disabilities
Civil Rights Act of 1964
The law outlawing segregation in schools and businesses and illegalizing discrimination in employment on the basis of race or sex
Age Discrimination in Employment Act
The law passed in 1967 that prohibits employment discrimination against employees and applicants older than age 40
Disparate Impact
The result of a practice that may appear to be neutral but has a discriminatory effect
True or False: Human Capital theory suggests that individuals and society derive economic benefits from long-term investments because they result in benefits over time.
True
quid pro quo sexual harassment
When a benefit for an employee in the workplace is granted on condition of submission to sexual advances
Disparate Treatment
When employees are treated differently because of race, color, religion, gender, national origin, age, disability, or other protected class category
environmental assessment
a crucial element of strategic human resources management in which an organization reviews the changes in the legal and regulatory climate, economic conditions, and labor market realities to understand current opportunities and threats
staffing strategy
a set of activities used by an organization to determine its future human resources needs, recruit qualified applicants with an interest in the organization, and select the best of those applicants as new employees
developmental strategy
a set of methods that facilitate the enhancement of an organizations human resources quality. Must be consistent with corporate and business strategies
corporate strategy
a set of strategic alternatives from which an organization chooses as it manages its operations simultaneously across several industries and markets
business strategy
a set of strategic alternatives from which an organization chooses to most effectively compete in a particular industry or market
mission
a statement created by an organizations board and senior managers specifying how the organization intends to manage itself to fulfill its purpose most effectively
Historically, the role of HR was identified as which of the following?
administrative
Severance agreement
an agreement that ensures a terminated employee certain benefits from the former employer
National Labor Relations Board
an independent agency of the US government that conducts elections for labor union representation and investigate and attempts to remedy unfair labor practices
purpose
an organizations basic reason for exsistence
SWOT analysis
analysis on the organizations strengths, weaknesses, opportunities, and threats
nurses collecting and analyzing physical, psychological, and sociocultural data about their patients
assessment
Staffing
be proactive in identifying and attracting talent. In selecting new employees, use additional criteria beyond basic skills
way to advance in a profession
career leader
employee rights
communicate effectively with employee to keep them informed concerning major issues and initiatives. Share financial salary, and performance information to develop a high trust organization. Give higher priority to internal candidates for promotion to enhance employee motivation.
judging the cause of an illness
diagnosis
When considering the workforce supply and demand that are needed, what are some of the trends that need to be considered?
economic forecasts, diverse populations, and aging workforce
HR planning/job analysis
encourage employee involvement so there is a strong "buy-in" of HR practices and managerial initiatives. Encourage teamwork so employees are more willing to collaborate. Provide employment security
When HR uses their antenna to study opportunities and threats to their organization, it is called ______________.
environmental scanning
When you study the environment of a particular organization to find strengths, weaknesses, opportunities and threats, it is called _______________.
environmental scanning
When a hospital is expanding and HR is planning the workforce needs, this is called _______________.
forecasting
employees performing tasks but not understanding the theory related to it
functional training
healthcare professionals amount to 34.6% of the employees here
hospitals
Which of the following three theories are best associated with the technique of training and development?
human capital theory
Which of the following three theories best shows how human capital can be more effectively managed using the technique of building tacit knowledge?
human capital theory
Which of the following three theories is best associated with the technique of selection and selectivity?
human capital theory
healthcare practitioner unable to perform his/her duties with reasonable skill and safety
impaired practitioner
carry out a treatment plan
implementation
training/organizational development
invest in training and organizational programs to enhance employee skills related to organizational goals. Provide employees with future career opportunities by giving promotional priority to internal candidates
hospital who are recognized for best practices in nursing care receive this distinction
magnet status
HR metrics
measures the human resources outcomes and performance
principal means of activity and support
occupation
developing a care plan with specific treatment goals
planning
Which of the following three theories are best associated with the technique of self-efficacy?
positive psychological theory
Which of the following three theories best show how human capital can be more effectively managed using the technique of optimism?
positive psychological theory
Which of the following three theories best show how human capital can be more effectively managed using the technique of resiliency?
positive psychological theory
verifying credentials directly from the licensing authority
primary verification
calling requiring an employee to have special knowledge and training
professions
performance management and compensation
recognize employees by providing monetary and nonmonetary rewards. Offer high compensation contingent on organizational performance as a way to reduce employee turnover and increase attraction to high quality employees
Name an allied healthcare professional
respiratory therapist
copy of a document that shows licensure granted
secondary verification
hostile environment sexual harassment
sexual harassment that interferes with a victims work performance or creates an intimidating, hostile, or offensive working environment that affects the victims psychological well being
Inter-group and inter-organizational relationships is best recognized by which of the following three theories?
social capital theory
Interpersonal relationships are recognized and identified with which of the following three theories?
social capital theory
Norms are identified as consequential for helping create sustainable competitive advantages for which of the following theories?
social capital theory
Trust is identified as consequential for helping create sustainable competitive advantages for which of the following theories?
social capital theory
functional strategies
strategies that consider how the organization will manage each of its major functions, such as marketing, finance, and human resources
one of the primary reasons for increased supply and demand for the healthcare professions
the aging of the population
workforce composition
the demographics of the workforce, including factors such as gender, age, ethnicity, marital status, and disability status
branding
the organizations corporate image or culture
human resources management (HRM)
the process (recruitment, selection, training and development, appraisal, compensation, labor relations, and employee relations) performed within the organization or external to it and more informal management of employees performed by all administrators
strategic human resources management (SHRM)
the process of formulating and executing human resources (HR) policies and practices that produce employee competencies and behaviors required for the organization to achieve its strategic objectives. To produce the required staff competencies and behaviors, the healthcare organization needs to implement the right mix of recruitment, selection, compensation, performance appraisal, employee development, and other HR strategies, policies, and practices.
compensation strategy
the set of rewards that organizations provide to staff in exchange for their performance of various organizational tasks and jobs
True or False: The Harvard Model of Human Resource Management first recognized the importance of the front line in human resource management.
true
Retaliatory discharge
when an employer takes action to attempt to prevent an employee from filing a claim of discrimination against the employer, or where an employer punishes an employee for participating in a legal activity
