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________ may be defined as an individual's current capacity to perform the various tasks in a job

Ability

Angela Wells recently applied for a job at Spiga, a lounge in Paris. Having worked in several restaurants and lounges in and across France, she was confident that she would get the job. However, soon after the interview, she was informed that another candidate was offered the job, even though the other candidate had limited experience in comparison to her. Angela feels that she was discriminated against. Which of the following, if true, would best justify Angela's assumption

Angela is a single mother with two young children.

Which of the following is the best example of the use of intimidation?

Anya's boss, Kira, sets difficult targets and hints that Anya may lose her job if she doesn't meet them

Raylon Inc. needs to hire a new floor supervisor. As the company has recently made an effort to increase diversity within the organization, the HR team wants to hire a qualified female candidate for the role instead of adequately qualified male candidates. However, top management insists that optimal performance is the top priority and that the candidate hired should be the person best suited for the job. Which of the following, if true, would most strengthen HR's case for hiring the female candidate?

Both candidates have the qualifications required to perform up to expectations.

________ is a dimension of intellectual ability which involves using logic to assess the implications of an argument

Deductive reasoning

________ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.

Deep-level

________, which may occur intentionally or unintentionally, refers to keeping certain people in a work place away from job opportunities, social events, discussions, or informal mentoring.

Exclusion

A person suffering from alcoholism is not classified as disabled according to the U.S. Equal Employment Opportunity Commission, as alcoholism is self-induced.

FALSE

According to the Americans with Disabilities Act, employers are under no obligation to make accommodations for individuals with physical or mental disabilities

FALSE

Because most multinational companies have greatly reduced their short-term and longer-term international assignments, ensuring expatriate assignments go smoothly is no longer a priority.

FALSE

Demographics mostly reflect deep-level rather than surface-level diversity.

FALSE

Diversity management refers to being unbiased by overlooking the differences between individuals in an organization

FALSE

Federal law in the United States prohibits discrimination against employees based on sexual orientation

FALSE

Industries like health care and education tend to use few older workers

FALSE

Memory is not a component of intelligence and is considered as a separate faculty.

FALSE

Older people are more likely to quit and change jobs than younger employees

FALSE

Perceptual speed is the ability to imagine how an object would look if its position in space were changed.

FALSE

Recent U.S. legislation has instituted mandatory retirement at 70 in order to ensure that jobs are available for younger workers.

FALSE

Religious discrimination claims have been a shrinking source of discrimination claims in the United States.

FALSE

Studies show that satisfaction tends to continually increase among nonprofessionals as they age, whereas it falls among professionals during middle age and then rises again in the later years.

FALSE

The less complex a job in terms of information-processing demands, the more general intelligence and verbal abilities are necessary to perform successfully.

FALSE

There is a strong correlation between intelligence and job satisfaction

FALSE

Two colleagues who bond over similarities of growing up in a French-speaking locality can be said to have deep-level similarities rather than surface-level similarities.

FALSE

Unfair discrimination involves noticing and being aware of individual characteristics among people in a group

FALSE

________ refers to an overall factor of intelligence as suggested by the positive correlations among specific intellectual ability dimensions

General mental ability

________ refers to a dimension of intellectual ability which involves identifying a logical sequence in a problem and using this logical sequence to solve the problem

Inductive reasoning

Which of the following is true with respect to workplace discrimination?

It may lead to reduced productivity and citizenship behavior

Which of the following is true with respect to surface-level diversity?

It refers to differences in easily perceived characteristics, such as gender and race

Which of the following most likely indicates surface-level similarity?

Jane and Sara grew up in the same town and went to school together

________ is a dimension of intellectual ability which refers to the ability to do speedy and accurate arithmetic

Number aptitude

Which of the following is the most likely reason why employers should employ older workers?

Older workers have extensive work experience.

________ differences between people represent deep-level diversity.

Personality

________ may be referred to as the capacity to undertake tasks that demand stamina, dexterity, and strength.

Physical abilities

________ refers to the biological heritage people use to identify themselves.

Race

Which of the following is the best example of mockery as a tool of discriminatory treatment in organizations?

Rifka's supervisor often stereotypes Rifka because of her ethnic heritage and makes jokes about her ethnicity

The human resources department of Orbit Bank believes in being unbiased toward all employees and treating them fairly. They believe it is crucial that the company treat all their employees equally. However, Susan Daniels, an employee at the bank, recently filed a lawsuit against the company, claiming that she was discriminated against. Which of the following, if true, best justifies Susan's action?

She was not invited to regular Friday staff lunches with the guys.

________ refers to the ability to exert force against external objects.

Static strength

________ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age.

Surface-level

A method of enhancing workforce diversity is to target recruiting messages to specific demographic groups who are underrepresented in the workforce.

TRUE

A positive diversity climate in an organization refers to an environment of inclusiveness and an acceptance of diversity

TRUE

An individual's cultural identity refers to a link with the culture of family ancestry or youth that lasts a lifetime, no matter where the individual may live in the world.

TRUE

Denying career-advancing overseas assignments to certain deserving employees over others is a form of exclusion, a kind of workplace discrimination

TRUE

Effective diversity management involves eliminating unfair discrimination

TRUE

Impaired hearing, rheumatoid arthritis, and insomnia are all examples of hidden disabilities.

TRUE

Improving recruiting practices and making selection systems more transparent are ways of preventing target groups from being underutilized

TRUE

In general, older employees have lower rates of avoidable absence than do younger employees. However, they have equal rates of unavoidable absence, such as sickness absences.

TRUE

Inductive reasoning is the ability to identify a logical sequence in a problem and then solve the problem

TRUE

Members of racial and ethnic minorities report higher levels of discrimination in the workforce.

TRUE

Physical abilities may be defined as the capacity to do tasks that demand stamina, dexterity, strength, and similar characteristics

TRUE

Since 1950, the percentage of females in the U.S. workforce has risen from approximately 30 percent to 47 percent

TRUE

The structures and measures of intellectual abilities generalize across cultures

TRUE

Women being passed over for promotion even when they are performing better than men is an example of a discriminatory practice

TRUE

Kimberly Ortiz strongly believes in working for a company that promotes diversity. She believes that such organizations are respectful of differences and allow employees more exposure. She recently attended an interview where she was told that the company follows policies that focus on organizational diversity. However, when she finally joined the company, she had a strong feeling that the company's claim was not true. Which of the following, if true, weakens Kimberly's belief that the company does not encourage diversity?

The workforce is not dominated by any specific ethnic or racial group.

Which of the following is true with respect to biographical characteristics?

They are representative of surface-level diversity

Which of the following explains why the relationship between age and job performance is likely to be of increasing importance during the next decade?

U.S. legislation, in effect, outlaws mandatory retirement.

________ is a dimension of intellectual ability which refers to the ability to understand what is read or heard and the relationship of words to each other

Verbal comprehension

The ________ is the most widely used intelligence test in hiring decisions and takes only twelve minutes to be completed

Wonderlic Cognitive Ability Test

Thurman Inc., a manufacturing company in Vermont, needs to hire employees for its new office in the city. The positions require the employees to travel across the country regularly. The management has specified that they are looking for employees below the age of 40 who are young and dynamic. Which of the following beliefs is the management most likely to hold?

Younger workers are more flexible to change.

Malcolm Industries recently hired a large number of workers for the company's new construction factory in Colorado. During the hiring process, the management made a clear effort to recruit physically strong individuals because the work at the factory involves manual labor. The jobs need to be performed by individuals who have the energy and physical stamina to work for long hours. Which of the following surface-level characteristics did the company most likely concentrate on when selecting the new workers?

age

The physical ability that allows a body to maintain equilibrium despite opposing forces is known as ________

balance

Irene Jones, a project manager at a water conservation foundation, is holding a team meeting to discuss the different modes of spreading awareness about the issue of water conservation to the public. A team member, John Sullivan, states that using broadcasting media is the best way to reach out to the public. On the other hand, Pamela Riley states that print media is the right medium to spread word about the issue. Jones is now weighing the pros and cons of both her team members' suggestions before choosing the medium that will be most appropriate for the water conservation project. Which of the following dimensions of intellectual ability is Jones most likely to be using to make her decision?

deductive reasoning

Which of the following is a kind of physical ability which refers to the ability to make rapid, repeated flexing movements?

dynamic flexibility

Which of the following best represents deep-level similarity?

employees who seek challenges in assignments and like to work collaboratively

Differences in ________ indicate surface-level diversity

ethnicity

Jill Ivey has been working as a sales executive at Orbit Bank for the last two years. However, she has noticed that she is often not given an opportunity to attend training programs that her team members attend every quarter. She also is disappointed about the fact that she never gets to handle corporate clients, which provides better chances of a promotion. Which of the following kinds of discrimination is she most likely to have been subjected to?

exclusion

Women being assigned marginal job roles that do not lead to promotion is an example of the ________ form of discrimination

exclusion

The ability to move the trunk and back muscles as far as possible is known as ________.

extent flexibility

A market researcher who uses his ability to identify a logical sequence to predict demand for a new line of winter clothing is using the ________ dimension of intellectual ability

inductive reasoning

Hazel Samuels has been working at her company for the past two years and consistently gets yelled at by her manager even when she is not at fault. He often makes derogatory references to her ethnicity. In addition, during team meetings, she is his target for practical jokes and nasty pranks. She is extremely upset and decides not to be subjected to such treatment any longer. Which of the following kinds of discrimination is she most likely to report to the human resource department in such a situation?

intimidation

In a workplace, ________ involves overt threats or bullying directed at members of specific groups of employees.

intimidation

Which of the following refers to a kind of discrimination that refers to overt threats or bullying directed at members of specific groups of employees?

intimidation

Which of the following is a biographical characteristic of an employee?

length of tenure

Rene Cox works as a media officer in a global forest protection organization. Her job requires her to interact with a large number of people from the press with whom she needs to establish strong professional relationships. This requires her to remember a large number of people's names and the organizations with which they are associated. Which of the following dimensions of intellectual ability will best help her accomplish this task?

memory

Stacy Hanes is an African-American woman who has recently taken her first job and does not seem to like the work environment at all. Her colleagues put down her ideas at team meetings and refer to them as "stupid." In addition, they make fun of her race and often ask her if she is educated enough to work for the company. Which of the following kinds of discrimination is Hanes most likely subject to?

mockery

An employee who may be made fun of because he is an Arab-American is being subjected to ________, a kind of discrimination in work environments.

mockery and insults

Lorna Perry, who works in a financial firm in Michigan, is required to calculate a large number of clients' accounts daily. She needs to tally figures and check accuracy at a high speed. Which of the following dimensions of intellectual ability does Perry most likely use?

number aptitude

Jeremy Samuels works in a police department in California. His job often requires him to observe clues that criminals leave behind. His job is to analyze these clues, which helps the department catch the criminal. Which of the following dimensions of intellectual ability does Samuels most likely have?

perceptual speed

The management at Climate Action Development needs to recruit campaign managers for its Renewable Energy Project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should they focus on to best help them recruit the right candidate for the job?

personality

Green Planet, an environmental organization, recently opened an office in Indonesia. The organization is currently looking for employees to staff a deforestation project in the country. They need to recruit individuals who understand the intricacies of Jakarta's culture and the mindset of the locals and are fluent in the local language. Which of the following are they most likely to consider while they recruit for these positions?

race

April's colleague Nathan has consistently pestered her to go out on a date with him. Though she has refused his offer several times, he keeps persisting. She found an envelope on her desk from Nathan with inappropriate pictures and cartoons, which left her infuriated. She now intends to go discuss the matter with the human resource department of her company. Which of the following forms of discrimination is April most likely to cite?

sexual harassment

Gina Sanchez, an architect in California, is renovating an old school building and turning it into a retail and entertainment space. She must decide how the existing layout can be redesigned and modified to best suit the new uses. Which of the following dimensions of intelligence will most help Gina reimagine the existing building?

spatial visualization

The physical ability that allows a body to continue maximum effort at maintaining prolonged effort over time is known as ________.

stamina

Which of the following best describes the physical ability known as dynamic strength?

the ability to exert muscular force repeatedly or continuously over time

Which of the following best describes the physical ability known as trunk strength?

the ability to exert muscular strength using the abdominal muscles

Which of the following best describes spatial visualization?

the ability to imagine how an object would look if its position in space were changed

Which of the following best describes the physical ability known as dynamic flexibility?

the ability to make rapid, repeated flexing movements

A difference in ________ would indicate deep-level diversity.

values

Audrey Smith is a renowned psychiatrist in New Jersey. While interacting with patients, she needs to understand their points of view by listening intently to what they say. It is important that she understands their problems so that she can offer advice. In such a situation, Smith is using the ________ dimension of intellectual ability

verbal comprehension


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