Test 1
Love is a verb, reactive people make it a feeling.
7H Cov
TF Green, yellow and brown belts work part-time for a black belt.
F
Do job right first time
QF Cros
A serious problem with reactive language is that it becomes a self-fulfilling prophecy.
7H Cov
Each part of your life--today's behavior, tomorow's behavior, next week's behavior, next month's behavior--can be examined in the context of the whole, of what really matters to you.
7H Cov
Everyone has a paradigm of values and attitudes that are used to interpret information presented to them.
7H Cov
His wife liked to buy Frigidaire appliances because she associated Frigidaire with helping her father.
7H Cov
It's not what happens to us, but our response to what happens to us that hurts us
7H Cov
Most people do not listen closely to what you are saying, because they are waiting for the opportunity to tell you something.
7H Cov
TF Proactive people focus their efforts in their Circle of Concern.
F
TF Six Sigma is a disciplined extension of TQM.
T
TF Six Sigma is not a training program, but a business strategy that fosters a cultural shift at all levels.
T
Conformance to specifications, Zero Defects, Six Sigma Quality, and other nostrums, all miss the point.
NE Dem
Hard work, best efforts, and best intentions will not by themselves produce quality nor a market.
NE Dem
He felt embarrassed because he ofered a tip to someone who volunteered to help him with his suitcase
NE Dem
Management of People requires knowledge of the effect of the system on the performance of people.
NE Dem
TF Deming thought that instrinsic motivation was better than extrinsic motivation
T
TF It is the nature of reactive people to absolve themselves of responsibility.
T
Hockey is detection; ballet is prevention.
QF Cros
Quality means conformance to requirements or specifications.
QF Cros
The farmer killed the goose so that he did not have to wait for the golden eggs.
7H Cov
The key to effective management of self, or of others through delegation, is not in any technique or tool or extrinsic factor. It is intrinsic--...that empowers you to see through the lens of importance rather than urgency.
7H Cov
We are responsible for our own effectiveness, for our own happiness, and ultimately, I would say, for most of our circumstances.
7H Cov
What you are shouts so loudly in my ears I cannot hear what you say.
7H Cov
TF A champion leads a defined project on a full-time basis, working strictly on defining, measuring, analyzing, improving, and controlling processes to reach desired outcomes.
F
TF As the president of a large company, your number one goal is to continue to make or increase profits. When you look at your company as a system, the best way to maximize the throughput of your company would be to maximize the performance of every department in the company.
F
TF Deming thought that teachers should give the best grades to students whose average exam scores were in the upper quartile.
F
TF If you implement six sigma, you would expect no more than 4.3 defects per million.
F
TF If your company has adopted the Six Sigma philosophy, then every project/process in your company should be analyzed by using Six Sigma processes?
F
TF Quality is an intangible and therefore not measureable
F
TF The farmer who killed the goose, understood the concept of P/PC balance.
F
TF Workers are responsibile for Quality.
F
Reward for good performance may be the same as reward to the weather man for a pleasant day.
NE Dem
The rooster Chanticleer had a theory that he caused the sun to come up because he crowed and flapped his wings. One morning when the sun did not come up, he realized that he had to revise his theory.
NE Dem
The system determines whether workers will be successful in their job so therefore, pay everyone the same amount and expect everyone to work hard and take pride in their work.
NE Dem
The theory of knowledge helps us to understand that management in any form is prediction.
NE Dem
We must throw overboard the idea that competition is a necessary way of life. In place of competition, we need cooperation.
NE Dem
A stable system is one whose results vary, but fall within an upper and lower limit.
NE Deming
Nobody really listens. We all have something to say, and we keep searching for someone to listen to it. After all, if a pearl of wisdom drops from your lips when no one is about, and is lost, it will have no value.
QF Cros
Quality should be planned for, not inspected into a product or process.
QF Cros
Zero Defects is not a motivational tool.
QF Cros
By changing the way you look at processes, by understanding the vital few factors that cause waste, error, and rework, you can improve the ability of your processes to deliver higher quality to your customers and to lower costs.
SS Bru
Six Sigma is not a motivational tool.
SS Bru
When you're making eggs and bacon, the hen is involved--but the pig is committed.
SS Bru
TF An important goal of Six Sigma management is to reduce or even eliminate the COPQ
T
TF Paradigms are powerful because they create the lens through which we see the world.
T
