Test 1

putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of

acquiring

Title VII of the 1964 CRA has been amended several times. it covers private employers with at least 15 employees, labor unions, employment agencies, and educational institutions Local, state, and federal government, and prohibits employment discrimination for all of the following categories except:

age

the concepts of matching that we covered in class are not new or faddish, this is an enduring model of staffing. which of the following are not part of the major concepts of matching we discussed

all of the above (-person KSAOs to job requirements match -person motivation to job rewards match -person to organization match)

employment-at-will is an employment relationship which:

allows either the employee or the employer to terminate the employment at any time

which of the following is a hiring process goal?

attracting diverse applicants

in staffing, ONET is used for

background job analysis information

a BFOQ is a(n)...

characteristic that is essential to the performance of a specific job

which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual basis for a client or company

leased workers

a summary of the characteristic of someone able to perform the job well is a

person specification

if a staffing specialist evaluates the organization's current employees and the external labor market to determine the availability of desired talent, that is called....

planning

Locating qualified individuals and labor markets from which to recruit is...

sourcing

we discussed Starbucks (there were several of you drinking their products in class that morning) as an example of this type of strategy. they focus on a relatively narrow market segment or niche and try to develop customer intimacy (which sometimes fails when they get your name wrong). while they may have several strategies, which strategy best represents the strategy that Starbucks uses based on our discussion and the description above?

specialization

which source does the federal government use to inform employers on how to staff their organizations ethically?

uniform guidelines on employee selection procedures (UGESP)

an organization's competitive advantage is...

what it can do differently from its competitors

job analysis is a systematic process of identify and describing the important aspects of a job and the characteristic a worker needs to perform the job well. it is also called:

work analysis

wal-mart once kept its operation spending (e.g., low wages) as low as possible so that it can pass its savings on to customers in the form of lower prices. this is known as a ______ strategy

cost-leadership

the job analysis technique that identifies behaviors that lead to extremely effectiveq or extremely ineffective job performance is

critical incidents method

hiring people who are learning-oriented, and who have good networking skills would support a ______ competitive advantage

customer intimacy

if a hispanic HR manager hires almost exclusively (e.g., 95%) hispanics that go to his church as employees, this is an example of

disparat impact

in which case would a company opt for a short-term staffing strategy?

employee turnover is high

organic growth takes place when an orgnaization

expands from within by opening new factories or stores

Greg's Bakery chain is planning to diversify into producing and selling candy. It has opened a new factory to support this plan and the factory is ready to be staffed. The top management at Greg's has decided to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow?

hiring the best qualified employees

Hiring people who are entrepreneurial, creative, and have a high tolerance for ambiguity would support a ________ competitive advantage.

product leadership

the primary goal of ______ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended

recruiting

when hannah hires someone because they share the same interests, which of the following has occured?

similar to me or like-me bias

staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness

strategic staffing

if you see the term "essential functions of the job" on an advertisement for a job, which law or executive order was amended to encourage (some say require) employers to use this language?

the Americans with Disabilities Act of 1991

which of the following arguments about job analysis is most effective in order to gain the support of top managers

the process will help identify employee characteristics that will augment the firm's business strategy and increase the company's return on its staffing investment

the mission of the EEOC, according to Mr. Thomas Colclough, EEOC Deputy District Director, the mission of the EEOC is to:

to stop and remedy discriminatory practices in the workplace