Test 2 - ch 14
Signing is an appropriate nonverbal cue when you do not agree with something a fellow team member has said T/F
FALSE
The main difference between groups and teams is the number of people T/F
FALSE
Virtual teaming is ultimately the best team choice because it is both efficient and cost effective T/F
FALSE
Boards of trustees or boards of directors are top level organizational groups in corporations T/F
TRUE
Cohesiveness within groups and teams is typically high when members respect each other T/F
TRUE
Companies benefit from lift-outs because they know they are hiring a highly effective team T/F
TRUE
Conflict, norms, cohesiveness, groupthink and size are all factors that affect team development T/F
TRUE
Each team should have a team leader and in some cases co-leaders T/F
TRUE
Formal teams are teams created by management to accomplish certain organizational goals T/F
TRUE
It is healthy for members to air their differences and confers so they can ultimately move on to the norming stage T/F
TRUE
Most team members are quicker to focus on task behaviors than on maintenance behaviors T/F
TRUE
Not having knowledge of electronic tools for team projects could threaten job stability and career growth opportunities T/F
TRUE
When determining team project work assignments, you should make them based on each person's project-related strengths, interests, knowledge, and experience T/F
TRUE
The _______________ is characterized by much statement making, disagreeing, and interrupting a. Fighter b. Nice guy/nice gal c. Individualist
a. Fighter
_______________ is software that allows writing teams to create and edit documents online while collaborating in real time a. Google Drive b. SharePoint c. Wikis
a. Google Drive
____________ involves writers working together to create a common document, using Shareware or another computer program that allows several collaborators to simultaneously modify a central document form their own computer a. Reciprocal collaboration b. Sequential collaboration c. Parallel collaboration
a. Reciprocal collaboration
With the symptoms of Groupthink in mind, _____________ occur(s) when group/team members accept decisions prematurely, often assuming that silence implies consent a. Shared illusion of unanimity b. Illusions of invulnerability c. Collective rationalization
a. Shared illusion of unanimity
A _____________ is a small number of people with complementary competencies who are committed to common performance goals and working relationships for which they hold themselves mutually accountable a. Team b. Group c. Formal group
a. Team
It is during the ______________ stage that the team leader addresses their team about the potential move to assess weather they are interested. a. courtship b. leadership integration c. operational integration d. full cultural integration
a. courtship
___________ is the stage when the team leader and hiring company discuss the advisability of the move. Business goals and strategies for accomplishing those goals are discussed. a. courtship b. leadership integration c. operational integration d. full cultural integration
a. courtship
___________ occurs prior to lift-out a. courtship b. leadership integration c. operational integration d. full cultural integration
a. courtship
_________ is used for scheduling team meetings a. doodle b. asana c. sharepoint
a. doodle
During the ____________ stage of team development, members familiarize themselves with each other and the teams's tasks a. forming b. storming c. norming d. performing e. adjourning
a. forming
During the _____________ stage of team development, the team determines which leadership style is best for the team. Members are also typically cordial during this stage. a. forming b. storming c. norming d. performing e. adjourning
a. forming
______________________ symptom of groupthink is when members feel they are incapable of making mistakes a. illusions of invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
a. illusions of invulnerability
____________ is defined as independent writers who each draft an entire report independently and simultaneously who then compare their versions a. independent collaboration b. reciprocal collaboration c. sequential collaboration d. parallel collaboration
a. independent collaboration
__________ teams develop out of day-to-day activities, interactions, and members' sentiments for the purpose of meeting their social needs a. informal b. formal c. virtual
a. informal
_____________ are those actions and behaviors that express the social and emotional needs of team members a. maintenance roles b. task roles
a. maintenance roles
____________ is used for storing info/data in an organized manner a. onedrive b. smartboards c. doodle
a. onedrive
_________________ are teams that focus on specific issues in their areas of responsibility, develop potential solutions, and often are empowered to take action within defined limits a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
a. problem solving teams
_________ style of communicator is characterized by: balances talking and listening a. team player b. fighter c. nice guy d. individualist
a. team player
__________ style of communicator is characterized by: much interaction, much statement making, information seeking, agreeing, and disagreeing a. team player b. fighter c. nice guy d. individualist
a. team player
______________ groups are groups composed of individuals who meet regularly to exchange information, ideas, opinions, and experiences on a variety of issues in a safe and supportive atmosphere, resulting in personal and professional growth
affinity groups
The most effective team size is _________ members a. 8-10 b. 5-7 c. 3-5
b. 5-7
_________ of workers are part of more than one project team at a time a. 80% b. 95% c. 55%
b. 95%
This personality conflict style is characterized by the belief that everyone stands to lose if conflict goes unresolved a. Collaborative style b. Compromising style c. Avoidance style
b. Compromising style
___________ is most likely to occur when groups and teams are too cohesive and are also rushing to closure a. Cohesiveness b. Groupthink c. Conflict
b. Groupthink
________________ make it possible for virtual teams to share organizational information with minimal security concerns a. Internet systems b. Intranets c. Extranets
b. Intranets
_______________ is software that allows writing teams to create and edit documents online while collaborating in real time a. Google Drive b. SharePoint c. Wikis
b. SharePoint
____________ is used to manage team projects and tasks online a. doodle b. asana c. sharepoint
b. asana
_______________ symptom of groupthink is when members ignore contradictory data and warnings. Alternatives are not considered thoroughly and members do not reconsider the team's assumptions a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
b. collective rationalization
___________ allow virtual teams to archive text, visual, audio, and numerical data in a user-friendly format a. intranets b. extranets c. internets
b. extranets
___________ style of communicator is characterized by: much statement making and disagreeing, much interrupting a. team player b. fighter c. nice guy d. individualist
b. fighter
____________ style of communicator is characterized by: prefers talking and asserting a. team player b. fighter c. nice guy d. individualist
b. fighter
During the ___________ stage, the team leader is integrated into the hiring company's top employees. It is vital that access to senior executives is ensured during this time a. courtship b. leadership integration c. operational integration d. full cultural integration
b. leadership integration
______________ occurs after the lift-out a. courtship b. leadership integration c. operational integration d. full cultural integration
b. leadership integration
__________ is used for outlining and organizing team projects a. sharepoint b. mindmaps c. onedrive
b. mindmaps
___________ communication is most prevalent in settings where participants can see and hear each other a. verbal b. nonverbal
b. nonverbal
________ refers to the emotional and psychological closeness to other team members whereas _______ refers to the closeness achieved through sharing enjoyable tasks and activities a. integrated involvement, psychological intimacy b. psychological intimacy, integrated involvement
b. psychological intimacy, integrated involvement
______________ is collaborative writers working together to create a common document, using online collaboration tools or software that allows several collaborators to simultaneously modify a central document from their own computers a. independent collaboration b. reciprocal collaboration c. sequential collaboration d. parallel collaboration e. single writer strategy
b. reciprocal collaboration
________ is used to plan team projects and for collaborative writing activities such as editing a. asana b. smartboards c. doodle
b. smartboards
During the __________ stage of team development, some members express strong feelings and attitudes. Some may even get confrontational regarding how tasks should be accomplished, teams should be led, and who should be assigned each responsibility. a. forming b. storming c. norming d. performing e. adjourning
b. storming
If the ______________ stage during team development is managed improperly, ongoing resentment, bitterness, and/or withdrawal can result, which could doom the team to failure a. forming b. storming c. norming d. performing e. adjourning
b. storming
Teams do not always experience the ____________ and __________ stages which suggests they move directly from the forming stage into the performing state without conflict a. adjourning, storming b. storming, norming c. norming, adjourning
b. storming, norming
________ are teams comprising individuals from different departments and work areas who are brought together to identify and solve mutual problems a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
b. task force cross-functional teams
____________ are those actions and behaviors related to productivity and concerned with accomplishing a team's task a. maintenance roles b. task roles
b. task roles
The _________ stage of group/team formation is typically characterized by members sharing strong feelings and attitudes a. Norming b. Forming c. Storming
c. Storming
________ is a website that allows participating users to add, remove, and edit the content of a document quickly and easily a. Google Drive b. SharePoint c. Wikis
c. Wikis
___________ style of communicator is characterized by: much information seeking and agreeing, not much interrupting, few interactions a. team player b. fighter c. nice guy d. individualist
c. nice guy
___________ style of communicator is characterized by: prefers listening and accepting a. team player b. fighter c. nice guy d. individualist
c. nice guy
During the ___________ stage of team development, the team members attempt to function as an effective team. They replace counterproductive feelings and behaviors with cooperation, compromise, and collaboration. a. forming b. storming c. norming d. performing e. adjourning
c. norming
Cohesiveness is most present in the _______________, _______________, and _______________ stages of team development a. forming b. storming c. norming d. performing e. adjourning
c. norming d. performing e. adjourning
Norms are clarified and solidified in the ___________ stage and put into practice most visibly in the ______________ stage a. storming, forming b. performing, adjourning c. norming, performing
c. norming, performing
At the ____________ stage, the team leader ensures that the team has the resources it needs to complete its day-to-day work and thrive in its new work environment a. courtship b. leadership integration c. operational integration d. full cultural integration
c. operational integration
Which two stages happen during the lift-out? a. courtship b. leadership integration c. operational integration d. full cultural integration
c. operational integration d. full cultural integration
____________ is dividing the writing task among the participants so that the output from one writer is passed to the next writer who writes a new draft incorporating his/her changes, who then passes it to the next writer who writes a new draft again, incorporating feedback from all the group members a. independent collaboration b. reciprocal collaboration c. sequential collaboration d. parallel collaboration e. single writer strategy
c. sequential collaboration
_____________ symptom of groupthink is when members accept decisions prematurely, often assuming that silence implies consent a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
c. shared illusion of unanimity
________________ is used for sharing info with teammates and for collaborative writing a. survey monkey b. smartboards c. sharepoint
c. sharepoint
_______ is used for collecting data a. doodle b. asana c. survey monkey
c. survey monkey
______________ are work groups composed of multinational members whose activities span multiple countries a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
c. transnational teams
________________ is the degree to which members are committed to a team and its goals
cohesiveness
____________ is a condition of opposition and discord
conflict
During the ___________ stage, relationships are built between members of the lift-out team and new colleagues. The team is meshed into the social network a. courtship b. leadership integration c. operational integration d. full cultural integration
d. full cultural integration
___________ style of communicator is characterized by: few interactions a. team player b. fighter c. nice guy d. individualist
d. individualist
___________ style of communicator is characterized by: prefers minimal communication a. team player b. fighter c. nice guy d. individualist
d. individualist
______________ is dividing the writing task into subtasks so that all participants write their part of the document at the same time and send their drafts to each group member for comments a. independent collaboration b. reciprocal collaboration c. sequential collaboration d. parallel collaboration
d. parallel collaboration
Conflict is also important in the ____________ stage as it is productive to debate ideas and question other as a means of fully exploring issues a. forming b. storming c. norming d. performing e. adjourning
d. performing
Conflict is so evident in the storming stage of team development but may also appear in the ____________ stage a. forming b. norming d. performing e. adjourning
d. performing
During the __________ stage of team development, communication is open and informal and members embrace their shared responsibility for completing the task at hand a. forming b. storming c. norming d. performing e. adjourning
d. performing
During the ____________ stage of team development, team members move ahead with accomplishing the team's tasks. a. forming b. storming c. norming d. performing e. adjourning
d. performing
_______________ symptom of groupthink is when members feel their actions are inherently right, thus they ignore the ethical implications of their decisions a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
d. sense of team morality
__________ are teams with team members in different locations who collaborate through information technologies a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
d. virtual teams
During the ____________ stage of team development, team leaders have an opportunity to prepare members for future team efforts by emphasizing team dynamics lessons experiences and learned a. forming b. storming c. norming d. performing e. adjourning
e. adjourning
The ___________ stage of team development signals the completion of the team's task and termination. a. forming b. storming c. norming d. performing e. adjourning
e. adjourning
_____________ is when the best writer on the team writes the entire document a. independent collaboration b. reciprocal collaboration c. sequential collaboration d. parallel collaboration e. single writer strategy
e. single writer strategy
________________ symptom of groupthink is when members view competitors as evil, inept, or stupid a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
e. stereotyping competitors
______________ are writing groups that complete all or portions of their work virtually using support tools ranging from wikis and SharePoint to Google Drive and blogs a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
e. virtual writing teams
______________ symptom of groupthink is when the loyalty of members who express doubts or concerns is questioned by the other team members a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
f. peer pressure
________ are two or more people who work together to produce a written document a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
f. writing teams
_____________ symptom of groupthink is when members shelter each other from exposure to information that might lead them to question their assumptions a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
g. mindguards
__________ are small teams of employees who strive to solve quality and productivity related problems a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
g. quality circles/quality control circles
The sinking of the Titanic, Pearl Harbor, and the Challenger space shuttle explosion are all believed to be products of _________________
groupthink
The tendency of highly cohesive groups and teams to value consensus at the price of decision-making quality is referred to as _________
groupthink
______________ symptom of groupthink is when members do not express their questions and concerns about the course of action which prevents critical analysis a. illusions os invulnerability b. collective rationalization c. shared illusion of unanimity d. sense of team morality e. stereotyping competitors f. peer pressure g. mindguards h. self-censorship
h. self-censorship
____________ are teams formed to develop products or solve complex problems a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
h. skunkworks
______________ are teams composed of members who work together daily on a cluster of ongoing and interdependent tasks a. problem solving teams b. task force cross-functional teams c. transnational teams d. virtual teams e. virtual writing teams f. writing teams g. quality circles/quality control circles h. skunkworks i. working units/functional teams
i. working units/functional teams
What are the three overall main types of teams?
informal formal virtual
______________ are behaviors to which team members are expected to adhere
norms
Lift-out is when...?
one company hires an entire team rather than a single employee
A ____________ is a small number of people with complementary competencies who are committed to common performance goals and working relationships for which they hold themselves mutually accountable
team
