Theory two: Hezberg's motivation- hygiene' theory
Motivation factors
relate to the type of work being done. they offer a sense of achievement, recognition, challenging work, responsibility and opportunities for advancement.
*REMEMBER*
under this theory you can not motivate your workers until you have satisfied hygiene factors. Also hygiene factors DO NOT motivate, they only stop dissatisfaction from occurring.
Applying herzberg's theory
* A MANAGER MUST USE A TWO-STEP PROCESS STEP ONE: requires them to eliminate all factors that cause dissatisfaction amongst employees. Meaning they must make sure they are satisfying all the hygiene factors.
Motivators are higher order needs. They include:
-recognition -responsibility -advancement -achievement -challenging -the work itself
Examples of hygiene factor:
-pay -working conditions -company policy -relationship to supervisor -relationship to fellow employees
Hygiene factor
are lower level/order needs that are usually external and relate to the working environment
Applying herzberg's theory
STEP TWO: requires the introduction of motivating factors for example giving a team member greater responsibilty