TTU Burns 4350 Exam 2
What is the first process in planning a project schedule?
Define activities
What cost estimate is immediately prior?
Definitive
One of _____ 14 Points for Management states that an organization should cease dependence on inspection to achieve quality
Deming's
Which part of the communications management plan outlines who receives what status reports?
Distribution
what is the name of the technique we use to track, monitor, and control schedule and costs?
Earned value management
_______ involves estimating the nubmer of work periods that are needed to complete individual activities
Estimate activity durations
Which process group normally requires the most resources and time?
Executing
_____ the project involves taking the actions necessary to ensure that activities in the prjoect plan are completed.
Executing
What type of cost involves Warranty claims, liability costs, replacement costs?
External
_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer
External failure cost
You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?
Finish-to-start
Which of the following does MS Project support?
Gantt Chart
Assumes the people doing the work will estimate how much time it will take them to complete each work package they have been assigned
Goldratt method
cuts all task durations in half and puts a project buffer at the end
Goldratt method
Assumes most experienced people 'pad' or add 'safety' to the estimates by doubling them
Goldratt methods
Which of the following is a motivation theory developed by Abraham Maslow?
Hierarchy of needs
A _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project
WBS
The organization's strategic plan provides?
provides the basis for information technology project planning
A PERT project has two tasks in sequence. The first has (a,m,b) values of 15, 18, and 27 while the second has 18, 22, 38. How long will it take to complete the project?
43
_____ addresses how well a product or service performs the customer's intended use
Performance
What tool can you use to determine whether a process is in control or out of control?
A control chart
Human resource management includes
All the above [sponsers, customers, project team members, support staff, vendors supporting the project]
What type of cost involves inspections, walk-throughs, and testing?
Appraisal
What cost estimate is 18-24 months out?
Budgetary
Which of the following statements is false?
By using PERT weighted average for each activity duration estimate, the total project duration estimate does not account for the risk or uncertainty in the individual activity estimates.
What type of cost involves rework costs, discard costs?
Internal
________ involves measuring progress toward project objectives and taking corrective actions
Monitoring and Controlling
______ helps you identify the vital few contributors that account for most quality problems in a system
Pareto Charts
'The time required to complete a task will fill up the time allotted for it, including any slack time' defines what Law?
Parkinsons
Schedule Management Plan is an output of what process(es)?
Plan Schedule management
Scope management plan, Requirements Management Plan, Update Project Management Plan are all outputs of what process?
Plan Scope management
Project Management Plan, Project Charter, Enterprise Environmental Factors, Organizational Process Assets are all Inputs for what process(es)?
Plan Scope management and Plan Schedule Management
What are the processes that make up the cost management knowledge area?
Plan cost management, Estimate costs, determine budget, control costs
List all six of the Scope Management Processes in order
Plan scope management, Collect requirements, define scope, create WBS, validate scope, control scope
What two processes do almost all knowledge areas have?
Planning and Controlling
What type of cost is incurred during product design and involves training, disciplines, process improvement?
Prevention
A _____ i s a document that formally recognizes the existence of a project and provides direction on the project's objective and management
Project charter
A(n) ____ is a document used to coordinate all project planning documents andhelp guide a project's execution and control
Project management plan
at the end of solicitation planning, a key milestone is often the issuance of a(n)
RFP
______ refer(s) to all the work involved in creating the products of the project and the process used to create them
Scope
the WBS is an ouput of what knowledge area?
Scope
The highest need in Maslow's theory is
Self-actualization
What cost estimate is 5 years out?
Strategic
What could serve as a foundation for choosing which projects to initiate?
Strategic planning
What is a good starting point for identifying internal stakeholders?
The project's organizational chart
What is the main goal of project cost management?
To complete a project within an approved budget
What is the preferred order for performing testing on information technology projects?
Unit, integration, system, user acceptance
Which of the following statements is false? a) Duration and effort are synonymous terms b) A resource breakdown structure is a hierarchical structure that identifies the project's resources by category and type c) A three-point estimate is an estimate that includes an optimistic, most likely, and pessimistic estimate d) A Gantt Chart is a common tool for displaying project schedule information
a
The communications management plan is
a document that guides project communications
Managing the relationship with the vendor is usually a part of what procurement process?
administer procurements
The outcome of project initiation includes _____
all the above [project charter, selecting of a project manager, documentation of key project constraints and assumptions]
When a project's preocesses and products meet written specifications, we say there is a
conformance to requirements
A(n) ____________ is any instance where the product or service fails to meet customer requirements
defect
Plan procurements involves
determining what to procure and when
a key tool for controlling projects comes during the execution and control stage in ____
earned value analysis
Project execution involves taking actions to
ensure that activities in the project plan are completed
The main purpose of a project plan and budget is to
guide project execution
many organizations are turning to outsourcing in order to _______
increase accountability, access skills and technology, and reduce both fixed and recurrent costs
Developing project management plan is a part of project
integration
Risk aversion is?
is when someone has a lower tolerance for risk
A big picture view of the cost of a project over the entire existence is _____
life cycle costing
The _______ organization structure allows for fast response upon problem identification because it has both horizontal (project) and vertical (functional) path for the flow of information
matrix
Tolerance for risk ____
may be different for individuals and organizations
a WBS, project schedule, and cost estimates are outputs of the ______ process
monitoring and controlling
The seven run rule states that if seven data points in a row on a control chart are all below the mean, above the mean, or all increaseing or decreasing, then the process needs to be examined for _______ problems
non random
MS Project highlights the critical path in ____ on a network diagram
red
money that has been spent in the past is known as a(n)____
sunk cost
Costs of benefits that are easily measured in dollars are called
tangible
Building individual and group skills is a part of ____
team development
Parkinson's law implies
that early finishes are dis-rewarded
Slack is ____
the amount of time a project activity may be delayed without delaying a succeeding activity or the project finish date
The investment in risk management associated with a project should depend upon
the nature of the project and the experience of the project team
during project execution
the products of the project are produced
Cost is a resource_____
to balance against schedule and scope
the most important output of a project execution is
work products