TTU Burns 4350 Exam 2

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What is the first process in planning a project schedule?

Define activities

What cost estimate is immediately prior?

Definitive

One of _____ 14 Points for Management states that an organization should cease dependence on inspection to achieve quality

Deming's

Which part of the communications management plan outlines who receives what status reports?

Distribution

what is the name of the technique we use to track, monitor, and control schedule and costs?

Earned value management

_______ involves estimating the nubmer of work periods that are needed to complete individual activities

Estimate activity durations

Which process group normally requires the most resources and time?

Executing

_____ the project involves taking the actions necessary to ensure that activities in the prjoect plan are completed.

Executing

What type of cost involves Warranty claims, liability costs, replacement costs?

External

_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer

External failure cost

You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?

Finish-to-start

Which of the following does MS Project support?

Gantt Chart

Assumes the people doing the work will estimate how much time it will take them to complete each work package they have been assigned

Goldratt method

cuts all task durations in half and puts a project buffer at the end

Goldratt method

Assumes most experienced people 'pad' or add 'safety' to the estimates by doubling them

Goldratt methods

Which of the following is a motivation theory developed by Abraham Maslow?

Hierarchy of needs

A _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project

WBS

The organization's strategic plan provides?

provides the basis for information technology project planning

A PERT project has two tasks in sequence. The first has (a,m,b) values of 15, 18, and 27 while the second has 18, 22, 38. How long will it take to complete the project?

43

_____ addresses how well a product or service performs the customer's intended use

Performance

What tool can you use to determine whether a process is in control or out of control?

A control chart

Human resource management includes

All the above [sponsers, customers, project team members, support staff, vendors supporting the project]

What type of cost involves inspections, walk-throughs, and testing?

Appraisal

What cost estimate is 18-24 months out?

Budgetary

Which of the following statements is false?

By using PERT weighted average for each activity duration estimate, the total project duration estimate does not account for the risk or uncertainty in the individual activity estimates.

What type of cost involves rework costs, discard costs?

Internal

________ involves measuring progress toward project objectives and taking corrective actions

Monitoring and Controlling

______ helps you identify the vital few contributors that account for most quality problems in a system

Pareto Charts

'The time required to complete a task will fill up the time allotted for it, including any slack time' defines what Law?

Parkinsons

Schedule Management Plan is an output of what process(es)?

Plan Schedule management

Scope management plan, Requirements Management Plan, Update Project Management Plan are all outputs of what process?

Plan Scope management

Project Management Plan, Project Charter, Enterprise Environmental Factors, Organizational Process Assets are all Inputs for what process(es)?

Plan Scope management and Plan Schedule Management

What are the processes that make up the cost management knowledge area?

Plan cost management, Estimate costs, determine budget, control costs

List all six of the Scope Management Processes in order

Plan scope management, Collect requirements, define scope, create WBS, validate scope, control scope

What two processes do almost all knowledge areas have?

Planning and Controlling

What type of cost is incurred during product design and involves training, disciplines, process improvement?

Prevention

A _____ i s a document that formally recognizes the existence of a project and provides direction on the project's objective and management

Project charter

A(n) ____ is a document used to coordinate all project planning documents andhelp guide a project's execution and control

Project management plan

at the end of solicitation planning, a key milestone is often the issuance of a(n)

RFP

______ refer(s) to all the work involved in creating the products of the project and the process used to create them

Scope

the WBS is an ouput of what knowledge area?

Scope

The highest need in Maslow's theory is

Self-actualization

What cost estimate is 5 years out?

Strategic

What could serve as a foundation for choosing which projects to initiate?

Strategic planning

What is a good starting point for identifying internal stakeholders?

The project's organizational chart

What is the main goal of project cost management?

To complete a project within an approved budget

What is the preferred order for performing testing on information technology projects?

Unit, integration, system, user acceptance

Which of the following statements is false? a) Duration and effort are synonymous terms b) A resource breakdown structure is a hierarchical structure that identifies the project's resources by category and type c) A three-point estimate is an estimate that includes an optimistic, most likely, and pessimistic estimate d) A Gantt Chart is a common tool for displaying project schedule information

a

The communications management plan is

a document that guides project communications

Managing the relationship with the vendor is usually a part of what procurement process?

administer procurements

The outcome of project initiation includes _____

all the above [project charter, selecting of a project manager, documentation of key project constraints and assumptions]

When a project's preocesses and products meet written specifications, we say there is a

conformance to requirements

A(n) ____________ is any instance where the product or service fails to meet customer requirements

defect

Plan procurements involves

determining what to procure and when

a key tool for controlling projects comes during the execution and control stage in ____

earned value analysis

Project execution involves taking actions to

ensure that activities in the project plan are completed

The main purpose of a project plan and budget is to

guide project execution

many organizations are turning to outsourcing in order to _______

increase accountability, access skills and technology, and reduce both fixed and recurrent costs

Developing project management plan is a part of project

integration

Risk aversion is?

is when someone has a lower tolerance for risk

A big picture view of the cost of a project over the entire existence is _____

life cycle costing

The _______ organization structure allows for fast response upon problem identification because it has both horizontal (project) and vertical (functional) path for the flow of information

matrix

Tolerance for risk ____

may be different for individuals and organizations

a WBS, project schedule, and cost estimates are outputs of the ______ process

monitoring and controlling

The seven run rule states that if seven data points in a row on a control chart are all below the mean, above the mean, or all increaseing or decreasing, then the process needs to be examined for _______ problems

non random

MS Project highlights the critical path in ____ on a network diagram

red

money that has been spent in the past is known as a(n)____

sunk cost

Costs of benefits that are easily measured in dollars are called

tangible

Building individual and group skills is a part of ____

team development

Parkinson's law implies

that early finishes are dis-rewarded

Slack is ____

the amount of time a project activity may be delayed without delaying a succeeding activity or the project finish date

The investment in risk management associated with a project should depend upon

the nature of the project and the experience of the project team

during project execution

the products of the project are produced

Cost is a resource_____

to balance against schedule and scope

the most important output of a project execution is

work products


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