Understanding Information Systems in Organizations

Computer software

Detailed, programmed instructions that control computer hardware components in an information system.

Operations research

Discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control.

Information systems literacy

Focuses primarily on knowledge of information technology.

Knowledge workers

Individuals who make long-range strategic decisions about products and services.

Human decision makers

Individuals who perceive and use formal information.

Data

Information that has been shaped into a form that is meaningful to human beings.

Three main dimensions of information systems

Management, organizations, and information technology.

Key elements of an organization

Structure, business processes, politics, culture, and people.

Creative work in management

Work driven by new knowledge and information that is a significant part of management responsibility.