Unit 4: Emotional and social learning

Conflict resolution

the ability to use a variety of communication techniques—including assertiveness, persuasion, perspective taking, and cooperation—to negotiate and resolve disagreements.

self-discipline

the ability to use techniques for self-monitoring and time management. It is the ability to focus and persevere through challenges to complete a task and achieve goals.

Which behavior is an application of self-management? A. Practicing deep breathing and counting slowly through each breath instead of overreacting B. Being able to recognize emotions C. Believing in one's ability to develop intelligence D. Being able to ignore emotions

A. Practicing deep breathing and counting slowly through each breath instead of overreacting

What SMART goal does this meet: Begin with a goal of each dog receiving at least three volunteer-led walks per week (given volunteer capacity)

Achievable

Which behavior is an application of self-awareness? A. Coping with a very stressful situation B. Managing your emotions C. Organizing your life's activities D. Recognizing your emotions

D. Recognizing your emotions

SMART Goals: Specific

Does the goal answer who, what, when, where, and why?

SMART Goals: Achievable

How realistic is the goal? What can help me reach the goal? What will help me make progress toward achieving the goal?

SMART Goals: Measurable

How will I know when I've met the goal? Can I measure the goal by how often I accomplish something or how much I achieve?

SMART Goals: Relevant

Is the goal worthwhile? Do I have the skills or information I need, or can I get them? Does this goal align with my needs?

What SMART goal does this meet: Plan and launch a volunteer dog-walking program with existing volunteers within six months

Specific

Characteristics of effective interpersonal relationships

Use active listening skills, including verbal and nonverbal techniques Use verbal, written, and digital communication as appropriate for the situation Develop personal and professional alliances based on empathy, trust, and respect Demonstrate care, consideration, and compassion for others Apply strategies to see others' perspectives. Motivate others to achieve collective goals and mentor or coach others

Negative stress

causes anxiety, can decrease performance, and leave you feeling terrible. Negative stress occurs when you feel you cannot cope with a situation or lack the skills to accomplish something.

Positive stress

energizing and motivational. It can feel exciting and help you focus and accomplish goals. Most often, positive stress occurs when you look forward to something that you know you can manage.

Feelings are reactions to emotions. Feelings are personal and based on __________

experiences

_____________ is a key part of self-management

goal setting

Emotions are physical responses to an event that are experienced in the body and not necessarily _________

rational

Adaptability

the ability to effectively adjust to changing situations and conditions.

Characteristics of executive function

-Resist reacting on impulse and have self-control -Adapt to changing circumstances -View problems objectively and from multiple perspectives or points of view -Conduct research and evaluate situations to choose a course of action, solve problems, and make decisions -Use specific processes and systems to focus, learn, organize, and remember information -Solve a complex problem creatively and make decisions -Take initiative to learn (self-directed learner)

Which skills best describe someone who illustrates good self-management? Recognizes emotions, makes connections between beliefs and behavior, and knows strengths Expresses empathy, considers the needs of others, respects others, and appreciates diversity Cooperates with others, listens to others, and communicates clearly Controls impulses, regulates emotions, and sets goals for improvement

Controls impulses, regulates emotions, and sets goals for improvement

Self-efficacy

a person's belief in their own ability to address challenges, achieve goals, and succeed in all aspects of life. Self-efficacy can empower a person to utilize their potential so that they can achieve their goals in all parts of life. It is a valuable skill and a key component of self-awareness.

self-directed learning.

a style of learning in which the student takes the responsibility or initiative for his or her learning

Which statement describes a characteristic and benefit of self-awareness? a. Being honest about mistakes but not being defeated by them can help you learn and achieve greater goals. b. Accepting your limitations can help you understand who you are and what you can and cannot do. c. Ensuring that other people's needs are prioritized over your own can strengthen your relationships. d. Ignoring negative emotions and feelings can help you control your feelings.

a. Being honest about mistakes but not being defeated by them can help you learn and achieve greater goals.

Which action is an application of the social awareness social and emotional learning skill area? a. Having respect for different cultures b. Resolving a conflict with a coworker c. Adapting to a new process at work d. Messaging a friend on social media

a. Having respect for different cultures

Self awareness

The ability to recognize your emotions and describe how you feel

"My schedule as a fairly new teacher keeps me very busy. I had a goal to write in a journal to help me reflect on my day at school. However, the challenge was that I don't have much time to spare. I'm a good creative writer, and I like poetry. So to overcome the challenge of time limits, I came up with this idea: a haiku journal! I knew I could write haiku. I can write the poems in fewer than five minutes when I get home. When writing, I identify my emotions and express how I felt each day. I don't critique or edit what I write. Writing helps me unwind from work and feel more present at home. "I sometimes share the haiku with my husband before dinner. He says that the haiku help him understand things about my day that the usual recounting of events often doesn't. Sometimes the haiku are funny or happy; sometimes they are sad. Once in a while, they express anger or frustration. It has been revealing and has given me a lot to think about." Which self-awareness skills is Maya applying? (Select all that apply.) Identify emotions Growth mindset Self-efficacy

Identify emotions Self-efficacy

"Last week, my company bought a new software program that they say will improve efficiency. My coworkers and I like the program we have now and don't understand why we need a new one. Later in the week, my manager emailed me to ask if I was using the new program yet. I was about to email her back, but I noticed that my face was getting hot. I realized I was angry and frustrated and shouldn't reply in that moment. I breathed deeply and took a short walk to think. "I requested a meeting with my manager to ask for help. I planned what I would ask and thought of how I could help solve the problem. As my manager told me more about the program, I could see why it was a good idea. I value learning at work and know I'm good at explaining the technical parts of a program. I said I could learn the program really well and knew that I would be a great team lead. I also offered to help create a training session for others. My manager supported my ideas." Which self-awareness skills is William applying? (Select all that apply.) Identify emotions Self-efficacy Growth mindset Check My Answer

Identify emotions Self-efficacy Growth mindset

Self awareness characteristics

Recognize and regulate emotions. Reflect on feelings and how feelings affect behavior. Identify healthy and unhealthy behaviors and habits. Show appreciation for own and others' efforts. Believe in ability to learn and to set and achieve goals. View mistakes or failures as opportunities. Believe that skills and abilities can be improved over time. Know strengths and values and what motivates them.

5 Areas of emotional and social learning

-self awareness -self management -Social awareness -executive function -communication/leadership

Which sentence offers the best explanation for why adaptability is important for well-developed executive function? A. Adaptability helps individuals adjust to changing circumstances and make good decisions. B. Adaptability helps individuals be more acceptable of others and adjust to their environment, which leads to a greater overall sense of happiness. C. Adaptability helps individuals remain open-minded and enables them to brainstorm a range of solutions to problems. D. Multitasking requires adaptability, which helps individuals juggle multiple responsibilities and organize complex information.

A. Adaptability helps individuals adjust to changing circumstances and make good decisions.

Instructions: Read the scenario and identify three effective self-directed learning strategies that are missing in this situation. Scenario: Antonio is planning an extended trip to Mexico. He is excited about the trip and wants to practice his Spanish skills so he can speak with people. He doesn't have time to take a class onsite at the local university, so he decides to audit an online class. Antonio is not a native speaker and has not spoken Spanish regularly for a long time. He took Spanish for two years in high school, however, so he enrolls in an intermediate-level class. A month later, Antonio meets a friend for coffee and tells her that he just isn't learning much in the Spanish class. He doesn't understand a lot of the material and doesn't feel like he is making as much progress as he expected. He adds that there are things he enjoys about the course, but he thought there would be more direct instruction. Which strategies may help Antonio be more successful with self-directed learning? A. Assess current knowledge and abilities to accurately gauge current knowledge and learning needs. B. Use the five-hour rule to make progress. C. Determine methods and resources, such as both formal or informal learning environments and related resources. D. Set SMART goals for learning. E. Identify motivations and potential rewards for learning.

A. Assess current knowledge and abilities to accurately gauge current knowledge and learning needs. B. Use the five-hour rule to make progress. D. Set SMART goals for learning.

Which statement exemplifies a characteristic of social and emotional learning? A. It is a lifelong process. B. It will facilitate extroversion. C. It is difficult to develop during adulthood. D. It is only applicable in the workplace.

A. It is a lifelong process.

Paul wants to learn a new software program and has signed up for an online tutorial. Which statement reflects self-directed learning skills that will give him the best results? A. Paul writes down what he wants to learn about the program. As he reviews the content, he takes notes, and thinks about how he will use what he is learning. B. Paul learns that the software may not help him solve the problems he thought it would. However, he knows that it is important to persist, so he completes the tutorial. C. Paul clicks through the slides in the tutorial and answers the quiz questions at the end. When he doesn't pass the quiz the first time, he goes back and starts again. D. Paul sets a goal of spending 30 minutes each Friday to go through the tutorial so that he can easily fit the task into his work schedule.

A. Paul writes down what he wants to learn about the program. As he reviews the content, he takes notes, and thinks about how he will use what he is learning.

Which strategy is an example of effective conflict resolution? A. Agreeing to solve a problem the way another person thinks is best even though you strongly object to his or her ideas B,. Settling a disagreement by giving another person something he or she wants while retaining something you want C. Telling another person that you cannot talk to him or her because you are too angry D. Making it clear to another person that you know best and therefore cannot consider what the other person wants

B,. Settling a disagreement by giving another person something he or she wants while retaining something you want

Which characteristic of social awareness applies: An art teacher is chairing a committee to review proposals for an art program in the schools. He plans to help the committee decide as a group who will receive a certain grant. Some of the members want to include only artists with whom they have personal connections. He encourages the members to obtain proposals from a diverse group of artists from throughout the community. A. Welcoming cultural differences B. Apply ethical principals in the treatment of others C. Understanding the need of others

B. Apply ethical principals in the treatment of others

Which sentence offers the best explanation for why empathy is important for effective communication? A. Empathy shows understanding as one person listens closely to and verbalizes their care and support for another person. B. Empathy entails active listening and perspective taking, both of which help one person understand another person and ensure the other person feels understood. C. Empathy is feeling pity for another person and verbalizing it. D. Empathy demonstrates the concern that one person feels for another and offers the other person thoughtful support.

B. Empathy entails active listening and perspective taking, both of which help one person understand another person and ensure the other person feels understood.

Which characteristic of social awareness applies: A student is working with his study group to prepare for an end-of-term exam. He notices that a few of the other students seem stressed and are struggling with a specific topic in which he excels. He offers to help them after the group meeting. A. Apply ethical principals in the treatment of others B. Engage, react and respond in a social situation C. Demonstrate cultural awareness

B. Engage, react and respond in a social situation

After you receive a low grade on a paper, you speak to your professor about how to improve instead of letting yourself become discouraged. Which SEL skill area is being demonstrated? A. Executive function B. Self-awareness C. Self-management D. Social awareness

B. Self-awareness

Eva wants to improve her ability to collaborate with her team at work. What can she do to practice her collaboration skills? A. She can become a leader of the team and demonstrate her ability to manage others. B. She can facilitate a brain-storming session where everyone shares their ideas. C. She can analyze the mistakes that have resulted from faulty communication. D. She can further develop her area of expertise so she can share her knowledge with others.

B. She can facilitate a brain-storming session where everyone shares their ideas.

Which statement describes the most effective approach to solving a problem? A. Brainstorm ideas and use good decision-making skills to select one solution. Implement the solution and review what was learned in the process. B. Thoroughly research ideas for solutions and review the pros and cons of each idea. Then take the steps needed to carefully implement the chosen solution. C. Define the problem and then take a step-by-step approach to gather information, generate and evaluate ideas, implement a chosen solution, and review results. D. Approach a problem using strategies that have been successful in similar situations. Even if it doesn't work at first, keep trying. Eventually the problem will be solved.

C. Define the problem and then take a step-by-step approach to gather information, generate and evaluate ideas, implement a chosen solution, and review results.

"I'm working on earning my college degree. It's going well now, but at first I found some of the required readings to be challenging. Because they were hard for me, I either skimmed the readings or didn't complete them. Unfortunately, I had trouble following the online discussions because of this and made a few mistakes on my first paper. I know that I'm smart and am capable of understanding the texts. I just needed to to figure out a way to tackle the problem. "I met with the teaching assistant and asked for help. We discussed some strategies, such as previewing, chunking, and revising. I learned how to focus, and I set up a schedule and followed it. I still have a lot to do, but I know I can do it. I can already tell that my reading comprehension has improved." Which self-awareness skills is Maria applying? (Select all that apply.) Identify emotions Growth mindset Self-efficacy Check My Answer

Growth mindset Self-efficacy

Instructions: Read the scenario and identify three characteristics of self-management that were demonstrated. Scenario: A fellow student calls you to ask how you are doing on the research paper. He shares that he doesn't know how to write the methods section and is feeling very frustrated. He explains that he almost deleted the draft of his paper, but then he took a few deep breaths and a short break. You try to contact him, but he doesn't respond. The next day, he tells you he set a goal to complete the paper in two days and created a plan for writing it, which starts with an outline. When he set out to work, he put his phone in the other room while he was writing. He was able to overcome his frustration and make some progress when he didn't have his phone near him. Ignores distractions and stays focused Organizes time Does not react on impulse Sets goals and make plans to achieve them Manages stress

Ignores distractions and stays focused Sets goals and make plans to achieve them Manages stress

Read the scenario and select the three benefits Lucas is afforded by using SEL skills. Heavy traffic has caused Lucas to arrive home later than expected for the last week. He has felt irritable and agitated toward other drivers. He uses his horn often and follows too closely the slower driver in front of him. He wants to improve how he reacts during his commutes. On his way home the next week, Lucas chooses to listen to music he enjoys and plans to listen to audiobooks and podcasts as well. He also decides to volunteer at the Boys and Girls Club near his office as a basketball coach. That way he would avoid heavy traffic on his way home. Increased productivity at work Improved overall health, including stress reduction Improved ability to contribute to the community Reduction in unhealthy behaviors Improved ability to adapt to rapid change

Improved overall health, including stress reduction Improved ability to contribute to the community Reduction in unhealthy behaviors

Read the scenario and select the three benefits Maria is afforded by using SEL skills: Maria works full time for a large retailer. She generally gets along well with her coworkers but recently had a conflict with a new hire whose ideas for organization are different from her own. To resolve the issue, Maria reflects on the coworker's proposed idea for organizing back stock. She compares it to her current process and discovers that the coworker's idea may be more efficient. Maria schedules a meeting with the coworker to discuss the process together. Improved ability to contribute to the community Improved overall health, including stress reduction Increased productivity at work Increased empathy and social awareness Improved ability to adapt rapidly to change Reduction in unhealthy behaviors

Improved overall health, including stress reduction Increased productivity at work Increased empathy and social awareness

Read the scenario and select the three benefits Nora is afforded by using SEL skills. Nora is a senior manager at a large company and has an important project to complete. Several members of her team recently resigned, citing her punitive management style, unclear communication, and lack of collaboration. She is frustrated by this information because she had asked her team to collaborate with her. Now she worries the project will not be completed on time. Nora reflects on her management style and realizes that she did not listen to her team's suggestions or try to understand their concerns. She decides to work with a management coach to better understand communication and collaboration and to learn how to be more flexible and open to change. She applies her new management style with the new hires and finds that they respond positively and work is done more efficiently. Improved overall health, including stress reduction Improved ability to contribute to the community Increased empathy and social awareness Increased productivity at work Improved ability to adapt to rapid change

Increased empathy and social awareness Increased productivity at work Improved ability to adapt to rapid change

characteristics of self management

Manage daily and ongoing stress Recover from adversity Avoid reacting on impulse Self-motivated Establish goals and make a plan to achieve them Organize priorities and manage time Ignore distractions and maintain focus on task

What SMART goal does this meet: Begin with three walks a week and at the end of three months review the program

Measurable

Your friend tells you that he has noticed that he eats unhealthy snack foods at the end of a difficult work day. He wants to change this behavior. How can developing social and emotional skills help him? Leaving work early to spend more time with family decreases the likelihood of eating unhealthy foods. Practicing mindfulness helps reduce stress and therefore curtail eating in response to stress. Making the commitment to be healthier will yield the resolve necessary to make better choices. Learning more about nutritious snack options and keeping healthy snacks available will yield better choices.

Practicing mindfulness helps reduce stress and therefore curtail eating in response to stress.

What smart goal does this meet: Survey volunteers to verify the program is worthwhile and determine interest and availability

Relevant

Which statement about SEL skills is true? SEL skills are difficult to measure because they primarily address the affective domain, which focuses on people's emotions. SEL skills, such as empathy, are primarily learned as children. Once people reach adulthood, these skills are difficult to learn. SEL skills are important for personal relationships but also apply to work settings in which they help people become better collaborators. SEL skills are best learned in a formal learning environment because people need to be able to ask questions of an expert.

SEL skills are important for personal relationships but also apply to work settings in which they help people become better collaborators

Effective goals meet the following criteria:

Specific, Measurable, Attainable, Relevant, and Timely (use the acronym SMART to remember this method).

What smart goal does this meet: At the end of three months review the program and make adjustments needed to attain the six-month goal

Timely

SMART goal- timely

What is a reasonable schedule for my goal? What can I do today? What can I do in the next few months?

Which statement about emotions and feelings is true? a. Two people can experience the same emotion in response to an event and have different feelings about it. b. Emotions are logical because they are experienced physiologically while feelings can be irrational. c. Feelings are the same across cultures while emotions can vary from person to person. d. People confuse emotions and feelings because there are so many of both, and they work in a similar way.

a. Two people can experience the same emotion in response to an event and have different feelings about it.

Effective interpersonal communication and leadership skills include

actively listening, empathizing, collaborating and cooperating, respecting diversity, and taking the initiative to solve problems.

Social awareness

an individual's ability to engage, react, and respond in a variety of social situations with diverse groups of people.

Which behavior is an application of the communication and leadership social and emotional learning skill area? a. Sympathizing with a coworker who is stressed out at work b. Expressing your understanding of another person's feelings and perspective c. Getting people to agree with your point of view d. Getting along well with others from diverse populations at a company gathering

b. Expressing your understanding of another person's feelings and perspective

Which scenario demonstrates self-management skills? a. Mateo sets a goal to exercise in the mornings. b. Mei organizes and manages her time well, leaving more free time for family and friends. c. Daniel knows that he gets stressed when he has to present in front of his colleagues. d. Fatima set notifications to alert her to new emails. She prides herself in answering an email as soon as she receives an alert.

b. Mei organizes and manages her time well, leaving more free time for family and friends.

Which social and emotional learning skill area is demonstrated when turning off a cell phone while studying for a test? a. Social awareness b. Self-management c. Self-awareness d. Communication and leadership

b. Self-management

Which social and emotional learning skill area is demonstrated by analyzing the possible solutions to a problem before acting? a. Self-awareness b. Communication and leadership c. Executive function d. Self-management

c. Executive function

Which action is an application of the executive function social and emotional learning skill area? a. Managing one's emotions in a difficult conversation with a family member b. Effectively communicating with a direct report c. Taking the initiative to learn something new to improve technical skills d. Resolving conflicts with a manager

c. Taking the initiative to learn something new to improve technical skills

Sympathy

compassion for or commiseration with another

sympathy is showing ________ for someone

concern

executive function

conscious control of thoughts, emotions, and actions to accomplish goals or solve problems

Which social and emotional learning skill area is demonstrated when you are mindful of your tone and word choice before commenting on a coworker's presentation? a. Self-management b. Executive function c. Self-awareness d. Communication and leadership

d. Communication and leadership

Feelings

learned responses to emotions that are based on a person's unique life experiences. A feeling represents your awareness of an emotion. There are over 4,000 English words to describe feelings. Two or more emotions can be combined to result in a variety of feelings. The same two people can experience the same emotion, such as sadness, and have different primary feelings as a result. One person may feel lonely while another may feel incompetent or unable to do anything.

Responsibility to others

refers to the ability to empathetically consider the interests of others and act responsibly out of respect for the larger community.

Emotions

responses to an event that have physiological reactions. For example, if you experience fear when watching a scary movie, your heart may race or you may sweat. Emotions can be unconscious and are not necessarily logical, rational, or reasonable. There is no universally recognized list of emotions, and the number of distinct emotions identified by psychologists ranges from four to as many as twenty-seven. For example, the traditional six emotions are anger, disgust, fear, happiness, sadness, and surprise.

Self-management

the ability to accept responsibility for, be accountable for, and effectively manage one's own emotions, behavior, actions, and well-being. Self-management skills help an individual become organized and more effective in their endeavors by incorporating systems, strategies, and mindsets to achieve optimal outcomes and results.

Problem solving

the ability to identify, analyze, and solve problems and evaluate the effectiveness of solutions.

Empathy

the ability to imagine yourself in another person's situation and understand that person's feelings and perspective.

Identifying your emotions means

you are able to clearly understand the differences between different emotional states and determine what impact these emotions have on your physiological state and feelings.