W. Capstone Arts

an agency relationship may be within the scope of the Statute of Frauds if the period of the agency exceeds: 6 months 1 year 2 years 5 years

1 year

which of the following terms are associated with filing suit in a civil action? a. discovery b. process c. petition d. answer

1, 2, 3, 4

Most experts recommend that a funeral home spend what percentage of its yearly gross income on advertising?

2-5%

the person appointed by a court to oversee the estate is called the: executor heir administrator attorney

Administrator

freud developed specific parts to a personality. those included which of the following? I-the persona II-the id III-the ego IV-the superego

II, III, IV (id, ego, superego)

Aftercare programs have evolved because of the:

Increase in social support

an agency relationship may be created if a principle acts so as to mislead the public into believing there is an existing agency, this is called: a. agency by interference b. agency by estoppel c. agency by implication d. agency by requirement

agency by estoppel

a dead body or corpse must be: a. the body of a human being b. deprived of life c. not entirely disintegrated d. all of these

all of these

the application for the veteran burial allowance is: form 90-2008 form 21-530 DD 1375 form 40-1330

form 21-530

A common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as: grief grief therapy mourning grief syndrome

grief

Which is NOT a characteristic of a general partnership? a. participation of income b. co-ownership of property c. limited life d. limited liability

limited liability

The liability of a stockholder is:

limited to his investment

assets that are quickly converted to cash are termed: liquid fixed accrued intangible

liquid

A synonym for vestibule is: a. narthex b. sanctuary c. chancel d. nave

narthex

Gross sales - sales returns and allowances - discounts on sales yields:

net sales

the time limit for making application for a veterans headstone for a deceased veteran is: a. 1 year b. no time limit c. 90 days d. 6 months

no time limit

a protestant church designed so that the pulpit is centered in the sanctuary is called: non-liturgical commital eucharist baptismal

non-liturgical

When cash is spent in the acquisition of an asset the net worth of a business is: a. decreased b. balanced c. not affected d. increased

not affected

During the Roman Catholic funeral Mass, the casket for a lay person is usually placed: a. with the head-end toward the altar b. with foot-end toward the altar c. in the narthex of the church d. parallel to the altar

with foot-end toward the altar

A discount of 2% is allowed if payment is made within 15 days, otherwise the the invoice must be paid within 30 days would be expressed: a. 2/15, n30 b. 2, 15, eom c. 2/10, n30 d. 30, 2/15

2/15, n30

when did the first cremation take place, historically?

3000 bc

a funeral home shows the following balances: sales = $1,000,000; sales discount = $100,000; cost of goods sold = $600,000. the gross profit percentage is: a. 40% b. 50% c. 33% d. 75%

33%

in the decreasing graduated recovery method of pricing, which of the following is true, as the casket price increases, the ____:

CVI increases

the buyer pays all transportation costs under the arrangement of: a. F.O.B (freight on board) shipping point b. C.O.D (collect on delivery) c. 2/10 n 30 d. F.O.B (freight on board) destination

F.O.B (freight on board) shipping point

T or F: cremated remains can be shipped via any method that provides a receipt signed by the person accepting the delivery.

FALSE

In law, a relationship of trust is expressed by the term

Fiduciary

support groups are valuable to a wide range of grieving individuals offering opportunities to benefit from which of the following: I - similar goals of sharing and a place for emotional support II - cognitive/informational goals of learning III - modeling upon those who have had similar experience IV - a safe environment in which to express feelings

I, III, IV

in casket manufacturing, kapok is used as: a backing material a casket covering material a padding material a lining material

a padding material

Traditionally, the name given to a symbolic cloth covering placed over the casket is called:

a pall

Words that describe a feeling of rapport in counseling would be: being confronted with unwanted truths to give information a relationship of harmony with the client isolation and loneliness

a relationship of harmony with the client

of the following, which represents the only difference between a. perfection full couch casket design and ther perfection half couch casket design: swing bar hardware a transverse cut in the cap the rim (ogee) and crown are formed as one unit the rim (ogee) and the foot panel are one piece which is hinged to the top body molding

a transverse cut in the cap

a stockholder possesses the right: a. to receive a properly executed certificate to stock ownership b. to attend corporate meetings and to vote unless he has by agreement given up his right to vote c. to receive his proportionate share of the profits when profits are distributed as dividends. d. a, b, and c

a, b, and c

An alter attendant is called a/an:

acolyte

a greek orthodox religious picture is called: an icon kever solea trrisagion

an icon

The casket used in a Jewish Orthodox funeral service is called a/an: taleth shiva aron kraal

aron

Clothes and jewelry given to the funeral director to be placed on the dead body are considered in law as: no property unclaimed property quasi property bailed property

bailed property

which would be the proper order for these participants in a military funeral? 1. chaplain 2. escort 3. color guard 4. band

band, escort, color guard, chaplain

which statement is not helpful to the grieving child? be as detailed as possible, answering all possible questions speak honestly and clearly answer only questions the child is asking how something is said may be more important than the actual words

be as detailed as possible, answering all possible questions

the formula for determining the cost of goods sold is:

beg inventory + net purchases - ending inventory

the person who presides at the funeral service for the Church of Jesus Christ of Latter Day Saints is the: a. priest b. worshipful master c. bishop of the ward d. minister

bishop of the ward

Every funeral home should have a design, symbol, or name term that distinguishes them from other funeral homes, this is known as: copyright patent logo brand

brand

special discount on list prices to customers to encourage their patronage are: a. cash discounts b. patronage c. trade discounts d. sales allowances

cash discounts

funeral service practice supports the management concept of:

caveat venditor

Carl Rogers is well known for his work in humanistic therapy, which is also known as: Attachment theory therapy client centered therapy biofeedback therapy behavior oriented therapy

client centered therapy

A business or individual to whom a debt is owed is a: creditor drawee drawer debtor

creditor

which of the following is NOT an interior style for a casket? shirred crepe tufted crushed

crepe

cash or any other assets that will be converted into cash within one year of the normal operating cycle is a:

current asset

social behavior dictated by the tradition of a people defines: folkways customs religions mores

customs

the document required for cremation include the authorization for cremation, the cremation permit, and: buurial transit permit form SSA 721 form DD 214 death certificate

death certificate

a gift by will, or real estate is called: testament bequest codicil devise

devise (-gift of real property[real estate] in a will = device. -gift of money in a will = legacy. -gift of personal property other than money in a will = bequest.)

who is associated with the first cremation in north america?

dr. francis julius lemoyne

market research would include market data of the wealth produced in or near a community that provides employment and income to the local population is called:

economic base

In ordering inventory, the funeral home manager knows that the quantity to be purchased which minimizes total costs is the: a. economic order quantity b. quantity discount c. cash discount. d. inventory turnover

economic order quantity

the first above ground tombs can be credited to the: a. Americans b. Romans c. Egyptians d. Israelites

egyptians

what is the final resting place for the greeks called?

elysian fields

emotional support can be best given to the bereaved by: giving advice empathizing sympathizing giving medication

empathizing

a funeral home's most important assets are its: livery equipment facilities employees pre-need contracts

employees

a contract in which terms have NOT been fully performed by all parties is: a. illegal b. unexecuted c. executory d. unilateral

executory

a situation requiring immediate action or urgency

exigent circumstances

the obtaining and maintaining of adequate workspace and funeral equipment is called: a. facilities management b. personnel management c. office management d. money management

facilities management

an intentional statement of false facts upon which an injured party relied in decision to enter into a contract, to their detriment is: fraud opinon tort negligence

fraud

which of the following is not specifically required by the FTC? outer burial container price list casket price list funeral agreement form general price list

funeral agreement form

Blame we direct upon ourselves is the definition of: a. shame b. dependency c. guilt d. anger

guilt

a funeral rite that, in essence, is devoid of religious connotation is known as: adaptive a memorial service traditional humanistic

humanistic

in a greek orthodox church, the wall of icons dividing the altar and the narthex is the: censor iconostasis parastas cupola

iconostasis

under what conditions can a veterans burial benefit be paid directly to the funeral home? a. none b. if a funeral home can demonstrate that a veterans bill is unpaid c. when the veterans body will be buried in a private cemetery d. for the funeral of a persons who died on active duty

if a funeral home can demonstrate that a veterans bill is unpaid

The best lighting option for the selection room is: A.) Direct Incandescent B.) Indirect Incandescent C.) Direct Fluorescent D.) Indirect Fluorescent

indirect incandescent

The method of price quotation by which each unit of service &/or merchandise is priced: non0declinable service fee mandatory disclosres itemization general price list

itemization

the process of determining the critical components of a job for the purpose of selecting and training personnel is known as: a. job description b. job assessment c. job requirement d. job analysis

job analysis

in a state court of jurisdiction, the chief officer is the:

judge

The fact that increasing numbers of the sick and elderly die in institutions has made death: easier of the person who is dying easier to talk about in the family more visible less visible

less visible

Who of the following is primarily liable on a promissory note?

maker

the indefinite withholding of a body from burial: a. is against the law in all states b. may be allowed for not longer than 21 years in certain cases c. is acceptable if the next of kin directed d. may be allowable for scientific or commemorative purposes

may be allowable for scientific or commemorative purposes

an agency created by express authorization: a. may never be written b. may be oral or written c. must always be written d. must always be oral

may be oral or written

A cemetery or section of a cemetery with only flush to the ground type markers: memorial park flush marker park garden cemetery rural park

memorial park

an adjustment process which expresses sorrow and reorganizes life after a loss defines: grief denial bereavement mourning

mourning

Protective embalming in America began as a result of shipping the bodies of: a. frontiersman back to their families in the east b. World War 1 soldiers home from Europe c. northern soldiers back home during the Civil War d. British soldiers back to England during the Revolutionary War.

northern soldiers back home during the Civil War.

an association of two or more persons as co-owners to carry on a lawful business for profit is a(n):

partnership

Any individual, partnership, corporation, association, government or governmental subdivision or agency or other entity: a. attachment b. person c. bailer d. a corporation

person

a bluish-grey alloy, largely composed of tin, and used in the manufacture of cremation urns is:

pewter

setting goals and objectives would be which of the following functions of a funeral home: organizing leading evaluating planning

planning

a court having a regional jurisdiction over an estate is the: a. supreme b. court of claims c. probate d. appellant

probate

A family with a funeral bill wants to pay by a means other than cash. They need to negotiate with what document? a. quit claim deed b. promissory note c. security bond d. mortgage

promissory note

According to Bowlby, children between the ages of eighteen months and three years progress through the grief stages of: protest and denial, despair, detachment anger, bargaining, acceptance denial, hostility, guilt shock, grief depression, hope

protest and denial, despair, detachment

The Roman funeral was typically carried out by: a. The family b. The church c. Military legions d. Public officials and paid secular functionaries

public officials and paid secular functionaries

The proper title for an officiant of the Christian Science faith is a: rabbi reader bishop pastor

reader

a pre-need contract may be terminated by the purchases at any time before the death of the beneficiary, (with a refund of money paid) is prescribed by state law is: irrevocable non-guaranteed revocable guaranteed

revocable

Eric Lindemann identified which of the following characteristics of grief? 1. Somatic distress 2. Clinical depression 3. Preoccupation with images of the deceased 4. Hostile reactions

somatic distress, preoccupation with images of the deceased, and hostile reactions

Where a person dies from a communicable disease: a. no public funeral may be held b. he or she must be cremated c. he or she must not be cremated d. special statutes may control the method of disposal

special statutes may control the method of disposal

the funeral rite satisfies all of the following needs of the survivors EXCEPT: a. stress b. psychological c. closure d. emotional

stress

the upright portion of a monument is called the: base header facade tablet

tablet

a behavior of an individual must always avoid defines a: law taboo folkway more

taboo

the person making a will is called the: beneficiary testator executor assignor

testator

an essential difference between a general partnership and a limited partnership is: a. that a limited partnership is limited, by law, to less than 3 partners b. there was a difference at common law, but now none exists c. that a limited partnership may not issue stock d. that a limited partnership provides limited liability for its limited partners, but not for its general partners

that a limited partnership provides limited liability for its limited partners, but not for its general partners

A man named Chadwick issued a landmark report and supplement after three years of study (1839-42). The report discussed:

the deplorable conditions in english cemetaries

a list of all accounts showing the title and balances of each account is a(n): statement of accounts trial balance balance sheet income statement

trial balance

Income received in advance: unearned accrued net true

unearned

A method of price quotation in which one price includes both service and casket is

unit pricing

another term for the extend-over is the: a. roll b. rail c. cove d. valance

valance

where and when did the first cremation take place in north america?

washington, PA, 1876