1101 pt2
A technician installed a high-end graphics card in a desktop, and now, the desktop randomly shuts down during operations. Which of the following should the technician do next? A. Confirm the power supply is grounded. B. Check the power supply wattage rating. C. Check whether the power supply is redundant. D. Confirm the power cables are well connected.
B. Check the power supply wattage rating.
A storage server with three drives was reporting errors indicating the array was in degraded mode, but the stored files were still accessible. A technician went to the server room to troubleshoot the error message. Which of the following RAID configurations did the technician MOST likely find? · A. RAID 0 · B. RAID 1 · C. RAID 5 · D. RAID 10
C. RAID 5
A technician is using a PAN to connect a group of users on a field project. Which of the following services should the technician activate on the mobile device to share the internet data connection? A. Tethering B. Pairing C. Bluetooth D. Hotspot
D. Hotspot
A user reports intermittent connectivity. The technician checks the network logs and sees the following output: status up status down status up status down Which of the following is the most likely reason for this issue? A. External interference B. High latency C. Jitter D. Port flapping
D. Port flapping
Which of the following is considered a connectionless protocol? A. SSH B. TCP C. HTTPS D. UDP
D. UDP
Which of the following allows a switch to be divided into separate logical networks? · A. VLAN · B. SSL VPN · C. NAT · D. RADIUS
· A. VLAN
A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT? · A. Calibrate the image. · B. Replace the bulb.
. Replace the bulb.
A user's device needs more memory, so a technician installs extra RAM with the following specifications:2 x 8Gb DDR3-1066 (PC3-8500)1 x 16Gb DDR3-1333 (PC3-10600)Which of the following speeds would maximize reliability? · A. 1,066 · B. 1,333
A. 1,066
A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution? · A. 1000W 24-pin modular power supply · B. 220VAC 9000J surge protector
A. 1000W 24-pin modular power supply
Using the output below:IPv4 Address: 172.25.1.39 -Subnet Mask: 255.255.255.0 -Router: 172.25.1.252 -Name Server: 172.25.1.4 -Which of the following is the default gateway? A. 172.25.1.252 B. 172.25.1.39 C. 172.25.1.4 D. 255.255.255.0
A. 172.25.1.252
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor. The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST? A. Check for loose connections, pinched bends, and physical damage. B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run. C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable. D. Upgrade the entire cable run to multimode fiber.
A. Check for loose connections, pinched bends, and physical damage.
A printer displays an error message even after a paper jam is cleared. Which of the following should a technician do to fix the issue? A. Check the paper path for a blocked sensor. B. Verify the pickup roller is functioning. C. Change the duplex settings. D. Run internal printer diagnostics.
A. Check the paper path for a blocked sensor.
New memory modules were installed in several Windows desktops, but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue? · A. Configure appropriate settings within the BIOS. · B. Replace the RAM.
A. Configure appropriate settings within the BIOS.
A technician is creating a consecutive range of IP addresses that a server can select from to fulfill requests from network clients. Which of the following is the technician creating? A. DHCP scope B. Static IP list C. DNS A records D. Automatic private IP addressing
A. DHCP scope
Which of the following components houses the MX record? A. DNS B. VLAN C. DHCP D. SMTP
A. DNS
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionality? · A. DNS server · B. Port forwarding · C. Perimeter network
A. DNS server
A user purchased a new smartphone and headset and is trying to connect them. Which of the following is the best way to connect the devices? A. Enable pairing. B. Use a hotspot. C. Use NFC. D. Enable synchronization.
A. Enable pairing
A user reports the following:1. When accessing large images, PC performance is degraded.2. When accessing small text files, PC performance is as expected.Which of the following is the most likely cause of the performance issues? A. HDD fragmentation B. RAID controller failure C. RAID array configuration errors D. Insufficient power supply
A. HDD fragmentation
A technician is trying to fix a computer that fails to boot even when all the RAM is removed. Which of the following should the technician do next to troubleshoot the issue? A. Inspect the motherboard for swollen capacitors. B. Replace the CMOS battery. C. Swap the power supply if it is inoperable. D. Check to see if the HDD power connectors are well seated.
A. Inspect the motherboard for swollen capacitors.
A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality? A. Reinstall the mouse drivers. B. Use the Function key. C. Calibrate the digitizer. D. Configure the mouse settings.
A. Reinstall the mouse drivers.
A network technician needs to connect into the console of a switch. Which of the following connection types should the technician most likely utilize? A. Serial interface B. Bluetooth C. Near-field communication D. Port replicator
A. Serial interface
A user reported that a laptop would no longer turn on after the battery was depleted, even though laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the MOST likely cause of the issue? A. Swollen battery B. Calibration corruption C. Excessive wattage D. Damaged port
A. Swollen battery
A user tries to turn on a computer but gets the following error message: Bootable device not found. The computer had no issues yesterday. Which of the following is the most likely reason for this error? A. The HDD is malfunctioning. B. The mouse and keyboard are not connected. C. A misconfigured boot device is in the BIOS D. The network cable is unplugged.
A. The HDD is malfunctioning.
Which of the following is an advantage that OLED displays have over LCD displays? A. The color does not degrade over time. B. The power consumption is lower. C. The power contrast results in finer grayscale levels. D. A backlight is utilized.
A. The color does not degrade over time.
A technician needs to upgrade the power supply of a workstation that contains a high-end graphics card, 16 hyperthreaded cores, and multiple hard drives. Which of the following should the technician use to determine the appropriate power supply for the workstation? A. The manufacturer's specifications for the components B. The wattage of the current power supply C. The wattage of the motherboard D. The capacity of the hard drives E. The number of hyperthreaded cores
A. The manufacturer's specifications for the components
A user has decided to build a new computer with parts purchased from a popular online vendor. The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build? · A. The user did not plug in the processor's fan. · B. The user did not apply thermal paste to the CPU.
A. The user did not plug in the processor's fan.
A technician is installing a power supply in a workstation that contains a high-end graphics card, a 3GHz processor, and two cooling fans. Which of the following specifications should the technician verify before installing the new power supply? A. The wattage B. The chassis ventilation C. The motherboard's firmware D. The cables' color coding
A. The wattage
A technician is working with a vendor to resolve an issue that a user reported. The vendor indicates that the technician's next step is to update the firmware. Which of the following is the most important step the technician should take before proceeding? A. Verify the device is fully charged and connected to a power supply B. Ensure the device has adequate storage space for the update C. Verify administrative access on the device D. Export the user's settings so they can be imported after the upgrade
A. Verify the device is fully charged and connected to a power supply
A desktop PC was recently moved to a new area and needs internet access RJ45 connections are not available, but access can be provided through 802.11n connections. Which of the following will need to be installed? · A. Wireless NIC · B. NFS system
A. Wireless NIC
Which of the following wireless standards can operate in the 6GHz frequency range? A. 802.11ac B. 802.11ax C. 802.11g D. 802.11n
B. 802.11ax
Users report that all copies produced on a copier have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause? A. Failing imaging drum B. A scratch on the scanning bed C. Bad output tray D. Damaged fuser
B. A scratch on the scanning bed
A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation? · A. Virtual network · B. Application virtualization · C. Cross-platform virtualization
B. Application virtualization
A systems administrator is working to ensure access to corporate laptops is limited to authorized users. The administrator has already implemented a password policy. Which of the following would be the best option to help the administrator secure the corporate resources? A. Trusted Platform Module B. Biometric scanner C. Laptop lock D. Encryption
B. Biometric scanner
A user submitted a help desk ticket to report that the Wi-Fi connection drops every time the microwave is used. A technician suspects the issue is related to interference. Which of the following should the technician do to provide the BEST long-term solution for the issue? · A. Change the Wi-Fi operation channel. · B. Configure the Wi-Fi AP to 5GHz. · C. Increase the power output of the AP.
B. Configure the Wi-Fi AP to 5GHz.
A company is designing a data center environment where a critical requirement is highly available computing. Which of the following types of memory should an administrator choose to install in the servers? A. DDR5 B. ECC C. DDR4 D. Dual-channel
B. ECC
Which of the following network devices should a technician install in order to isolate voice traffic on the network? A. Network tap B. Managed switch C. Hub D. DSL filter
B. Managed switch
A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform? · A. Reinstall the HDD drivers. B. Rebuild the RAID
B. Rebuild the RAID
A systems administrator hears a clicking noise coming from a storage array that has a RAID configuration. No LEDs are illuminated on the array, but the logs show several hard drive errors. Which of the following should the systems administrator do to quickly eliminate the clicking? A. Reinstall the drive B. Replace the bad drive. C. Reset the RAID software. D. Run a chkdsk on the drive.
B. Replace the bad drive
A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Choose two.) · B. Research the requirements of the application. · D. Run chkdsk on the HDD. · E. Check the Event Viewer logs.
B. Research the requirements of the application. E. Check the Event Viewer logs.
An administrator is replacing 15,000rpm hard drives in a server. Which of the following is the interface type the drives most likely use? B. SAS C. eSATA D. SATA
B. SAS
Which of the following protocols operates without a port number assignment? A. SNMP B. TCP C. SSH D. DHCP
B. TCP
A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue? · A. The video card was installed in the wrong PCIe slot · B. The CPU heat sink was attached without adequate thermal paste
B. The CPU heat sink was attached without adequate thermal paste
A user working in the field reported the GPS stopped working on a phone. The user's older, in-car GPS continued to function. Later, the user reported that the phone's GPS started working again. Which of the following MOST likely caused the phone's GPS to fail? A. The cell phone was in conservation mode. B. The cell phone had lost service to the carrier. C. The cell phone received a firmware update. D. The cell phone had overheated.
B. The cell phone had lost service to the carrier.
Which of the following describes the main difference between T568A and T568B cabling standards? · A. The T568B data transfer rate is higher than T568A. · B. The green and the orange cables are interchanged. · C. T568A is used in blue cables, and T568B is used in green cables.
B. The green and the orange cables are interchanged.
A technician is building a video production workstation that will consist of two high-end GPUs. The technician is reusing an existing ATX case. Which of the following should the technician select as the MOST appropriate power supply type? · A. 400W external power supply · B. 2x 600W redundant power supplies C. 1,200W modular power supply
C. 1,200W modular power supply
An IT technician is working on a help desk ticket concerning a user's inability to create a virtual machine. The technician has already checked the RAM and HDD space in the user's machine. Which of the following settings should the technician check next to help troubleshoot the issue? A. BitLocker B. MSConfig C. BIOS D. Secure Boot
C. BIOS
A technician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Choose two.) · A. Optical fiber tester · B. Scissors · C. Cable tester · D. Crimper
C. Cable tester · D. Crimper
Multiple users contact the help desk to report issues with the network fileshares. Files are accessible, but performance is very slow. Which of the following should a technician perform first? A. Defragment the files on the network share. B. Ask the users to perform a network speed test. C. Check the RAID drive status LEDs. D. Start the process of rebuilding the array.
C. Check the RAID drive status LEDs.
An administrator is responding to a network server outage. The administrator has logged in to the server to troubleshoot the outage. Which of the following is the first step the administrator should take when attempting to troubleshoot the issue? A. Document the results. B. Analyze the error logs. C. Check the physical connections. D. Upgrade the server firmware.
C. Check the physical connections.
A technician is setting up a new laptop for a user who wants to be able to quickly pack up the laptop and leave if needed. The user has the following accessories:• USB badge reader• USB badge printer• USB signature pad• 3.5mm headset• HDMI external monitor• MouseWhich of the following is the best way to meet the user's requirement? A. Directly connect all accessories to the laptop. B. Provide the user with a second laptop. C. Connect everything to a compatible docking station. D. Provide the user with a USB hub.
C. Connect everything to a compatible docking station.
A company uses legacy accounting software, and no replacement is available Which of the following virtualization solutions will the company MOST likely select? · A. Network · B. Storage · C. Desktop · D. Sandbox
C. Desktop
A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue. Which of the following should the systems administrator do NEXT to resolve the email issue? A. Escalate the ticket to a higher level to resolve the email server issue. B. Test a theory to determine the cause of the email server issue. C. Establish a theory of probable cause for the email server issue. D. Create a plan of action to resolve the email server issue.
C. Establish a theory of probable cause for the email server issue.
A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages. Which of the following should be replaced? A. Cartridge B. Paper C. Fuser D. Rollers
C. Fuser
A technician needs to configure a printer for network communications. Which of the following must the technician configure? (Choose three.) · A. PCL · B. Dots per inch · C. Gateway · D. Subnet mask · E. MAC address · F. IMEI · G. IP address
C. Gateway · D. Subnet mask G. IP address
A company wants to save money by leveraging the cloud while still being able to customize the infrastructure. Which of the following cloud models would best address the company's needs? A. Private B. Public C. Hybrid D. Community
C. Hybrid
A user requested a new printer with the requirement that all documents be printed in duplicate. Which of the following will produce the MOST cost-effective duplicate printouts with the least amount of effort? A. Inkjet printer B. Thermal printer C. Impact printer D. Laser printer
C. Impact printer
A user's laptop will not turn on for a meeting in a conference room. However, the laptop turns on correctly when connected to the external monitor, mouse, and keyboard at the user's desk. Which of the following should a technician do to ensure that the laptop functions everywhere in the office? A. Reinstall the laptop's operating system. B. Enable a remote desktop account. C. Issue a peripheral set for use in the conference room. D. Replace the laptop's battery
C. Issue a peripheral set for use in the conference room.
A technician is troubleshooting connectivity issues and needs to promiscuously route a copy of traffic to a separate machine for analysis. Which of the following physical tools would best accomplish this task? A. Toner probe B. Wi-Fi analyzer C. Network tap D. Loopback plug
C. Network tap
A graphic designer wants to purchase a laptop that provides the most accurate color spectrum available when viewed from as many different angles as possible. Which is the following display types would best meet the graphic designer's requirements? A. LCD B. Plasma C. OLED D. VGA
C. OLED
A new VoIP solution is being implemented at a corporate office for more than 200 users. The new VoIP devices do not require AC adapters at the users' desks. Which of the following network devices should a technician purchase? A. Firewall B. Power injector C. PoE switch D. Router
C. PoE switch
A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use? A. Hybrid cloud B. Infrastructure as a service C. Public cloud D. Private cloud
C. Public cloud
An engineer discovers the reason a user is unable to access the internet on a company laptop is because the RJ45 port failed. Which of the following should the engineer do to immediately restore network connectivity? A. Update the Ethernet driver. B. Connect to the WAP. C. Replace the NIC. D. Resolved the network connector.
C. Replace the NIC.
A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to MOST likely resolve the issue? · A. Verify the AC adapter voltage. · B. Repair the operating system. · C. Replace the user's USB-C hub.
C. Replace the user's USB-C hub.
A restaurant calls the support line about its 3in (2.5cm) point-of-sale printer that is only printing fully black receipts. Which of the following should the technician check in order to resolve the issue? (Choose two.) A. Power supply B. Humidity C. Rollers D. Fuser E. Heating element F. Room temperature
C. Rollers E. Heating element
An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue? · A. DNS · B. S/MIME · C. SPF · D. SSID
C. SPF
Which of the following services checks whether the sender's IP address is associated with the sender's domain name when receiving email? A. DKIM B. MX C. SPF D. DMARC
C. SPF
A technician wants to stress test multiple applications while maintaining the ability to easily reset those environments back to the initial state. Which of the following is the best way to accomplish this task? A. Honeypot B. Hybrid cloud C. Sandbox D. Production network
C. Sandbox
An administrator notices that on an intermittent basis the virtual machines are running slowly. The virtual machines are correctly sized, and the hardware has enough free resources to cope with demand. Which of the following is most likely the cause? A. The physical servers are not able to draw enough power. B. The physical servers do not have enough network bandwidth. C. The physical servers are throttling due to overheating. D. The physical servers are contending for resources.
C. The physical servers are throttling due to overheating.
A technician replaces a laptop hard drive with an M.2 SSD. When the technician reboots the laptop, the laptop does not detect the SSD. Which of the following should the technician configure for the system? A. HSM B. Boot options C. UEFI settings D. TPM
C. UEFI settings
A technician is installing the RAM for a graphics workstation. Which of the following is special purpose memory used by graphic controllers? A. SRAM B. MicroDIMM C. VRAM D. Unbuffered DIMM
C. VRAM
A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT? · B. Check to make sure that any video cards have auxiliary power cabling connected. · C. Verify the header panel connector is properly connected.
C. Verify the header panel connector is properly connected
Which of the following twisted pair cables supports 10GBASE-T data transmission speed? A. Cat 3 B. Cat 5 C. Cat 5e D. Cat 6a
D. Cat 6a
An internet service provider is delivering service through a copper medium with shared customer bandwidth. Which of the following services has most likely been installed? A. Fiber B. Cable C. NIC D. DSL
D. DSL
A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue? · A. System board · B. Paper tray · C. Memory · D. Fuser
D. Fuser
A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands:ipconfig /allping 8.8.8.8ping comptia.orgWhich of the following steps in the troubleshooting process does this series of commands represent? A. Establish a theory. B. Verify full system functionality. C. Establish a plan of action. D. Identify the problem.
D. Identify the problem.
A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements? A. Install a splitter cable. B. Install a discrete graphics card. C. Use an HDMI switch. D. Implement a docking station.
D. Implement a docking station.
A user has been having issues charging a laptop after turning it on and has noticed the laptop screen is dim. Which of the following components most likely needs to be replaced? A. LCD B. Video card C. Digitizer D. Inverter
D. Inverter
An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further? A. RJ45 B. Straight tip C. DB9 D. Molex
D. Molex
A technician is replacing a failed drive in a RAID 5 array. Which of the following is the first step the technician should take before hot swapping the drive out of the array? A. Document the replacement date. B. Shut down the array. C. Safely dispose of the failed drive. D. Perform a full backup.
D. Perform a full backup.
Which of the following is the best way to protect the data of a virtual machine in the event of hardware failure? A. Redundant hardware B. UPS C. Cloud-based backup D. RAID
D. RAID
A company's cloud server has recently become unresponsive due to overwhelming e-commerce traffic. Which of the following cloud technologies could be dynamically assigned to mitigate this issue? A. High availability B. Shared resources C. Metered utilization D. Rapid elasticity
D. Rapid elasticity
A regularly used laser printer is printing vertical lines on each page. Which of the following should the technician do first? A. Lower the printing contrast. B. Change the paper type. C. Install a new fuser. D. Replace the toner cartridge.
D. Replace the toner cartridge.
A technician is building a new computer for a customer. The computer must use an ITX-sized motherboard and have a RAID 5 array with all drives using the same interface. Which of the following drive types will the technician MOST likely utilize? · A. SCSI · B. PCIe · C. NVMe · D. SATA
D. SATA
In a SOHO environment, a user wants to make sensitive scanned documents available to other users on the domain. The logs need to indicate who accessed the documents and at what time they were accessed. Which of the following settings should a technician set up on the MFP device? A. Scan to email B. ADF tray C. PCL D. SMB share
D. SMB share
Which of the following explains how using a cloud infrastructure can provide rapid elasticity? A. Shared resources can reduce overhead. B. Customers can limit the use of a resource. C. High availability of services can be provided. D. Systems can be provisioned according to demand.
D. Systems can be provisioned according to demand.
Which of the following are benefits of application virtualization? (Choose two.) A. The network works more quickly. B. Applications are easier to learn. C. RAM works more efficiently. D. The overall IT cost goes down. E. OS performance is superior. F. Upgrading applications is easier.
D. The overall IT cost goes down. F. Upgrading applications is easier.
Which of the following is the purpose of an IPv4 gateway? A. To distribute IP addresses B. To generate ARP traffic C. To assign APIPA addresses D. To route traffic to the next network
D. To route traffic to the next network
A technician is working to replace a single DDR3 RAM module on a laptop that has two occupied slots. When the technician tries to turn on the laptop, the computer starts beeping and does not pass POST. The technician double-checks the newly installed RAM and notices a motherboard message indicating low voltage. Which of the following is the most likely cause of this issue? A. Faulty power adapter B. Incorrect BIOS settings C. Failing CMOS battery D. Unsupported memory
D. Unsupported memory
The motherboard on a user's company laptop was recently replaced. Now, the user is unable to log in using the fingerprint reader. The fingerprint reader is working, but it does not recognize the users fingerprint. Which of the following should a technician perform FIRST to fix the issue? A. Restore the system to a previous recovery point. B. Reinstall the fingerprint software. C. Access the BIOS and clear the TPM. D. Update the drivers and the fingerprint software. E. Flash the newest BIOS firmware that is available.
D. Update the drivers and the fingerprint software
A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do? · A. Increase the ECC memory timings in the BIOS. · B. Upgrade to the latest DDR5 modules. · C. Clear the temporary files on the workstation's boot drive. · D. Use a hypervisor to adjust the resource allocation.
D. Use a hypervisor to adjust the resource allocation
Which of the following technologies can be used to harden guest virtual machines? A. Containerization B. Network isolation C. Resource reservation D. vTPM
D. vTPM
A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use? · A. Wi-Fi analyzer · B. Netstat · C. Net use
Wi-Fi analyzer
A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue? · A. The user's internet connection is down. · B. The user's domain account is locked out.
· A. The user's internet connection is down.
A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting, the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT? · A. Verify that the printing trays are correctly set · B. Swap printer trays until the print jobs complete as expected · C. Replace the tray rollers to ensure proper paper alignment
· A. Verify that the printing trays are correctly set
A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use? · A. Cable tester · B. Loopback plug · C. Toner probe
· B. Loopback plug
A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take? · A. Determine a plan of action to resolve the problem. · B. Run antivirus software to remove the virus from the computer. · C. Ask the user about the symptoms the computer is experiencing.
· C. Ask the user about the symptoms the computer is experiencing.
A user receives the following error when trying to reboot a computer: status sata 1 not found Which of the following is the MOST likely cause of this error message? · A. Corrupted bootloader · B. Faulty RAID controller · C. Failed hard drive · D. Incorrect storage device driver
· C. Failed hard drive
A help desk technician plugged in a user's new computer to a network port. After a few minutes, the computer showed an APIPA address. Which of the following is the MOST likely reason this happened? · A. The WLAN is disabling the NIC card. · B. The network cable is not attached. · C. The PC is unable to contact a DHCP server.
· C. The PC is unable to contact a DHCP server.
A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install? · A. SODIMM · B. VRAM · C. DDR4 · D. ECC
· D. ECC
The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Choose two.) · A. Identify the location of devices that utilize 2.4GHz. · B. Check to see if the phones are UTP or STP lines. · C. Test to see if the copper electrical wires are causing interference. · D. Map all of the wireless signals in the restaurant.
· D. Map all of the wireless signals in the restaurant. · A. Identify the location of devices that utilize 2.4GHz.
