113.4 nail guest experience

To disinfect pedicure station

wipe or spray all surfaces

Check skin and nails for any

Diseases or disorders, if any are evident referred to to physician and do not continue service

Protect client, skin, and clothing from water with

Freshly laundered towel if necessary

If you injured the client or yourself

Immediately apply first aid procedures, if wind is severe, seek medical attention

To clean pedicure station

Pre-clean basin/tub by rinsing everything out of the basin with water to pre-clean

To clean a manicure station

Remove all items and debris from table

Cleaning is

The process of removing dirt/debris Aids in preventing growth of microbes Clean and reduce microbes on the surface Does not completely kill microbes Performed prior to disinfecting

To disinfect manicure station

Wipe or spray on all surfaces

consult

ask client about wants and needs lifestyle other services, they may desire, and specific questions. analyze clients skin and nails Assess the facts think through recommendations, visualize the end result gain feedback before proceeding with service and obtain consent

Single use items must be

disposed of after use on a client

create

ensure client comfort throughout service Stay focused on delivering nail service, the best of ability produce a functional, predictable, and pleasing result explain the products you're using and how to perform at home nail care

personal care

ensure personal standard of health and hygiene to minimize spread of infection Wash hands and dry thoroughly with a single used towel Disinfect workstation Clean and disinfect tools appropriately Where are single use gloves if required Minimize fatigue by maintaining good posture during service

Salon care

follow Health and safety guidelines, including cleaning, and disinfecting procedures Ensure equipment, including the chair is clean and disinfected Promote professional image by ensuring your workstation, is clean and tidy throughout service Ensure electrical cords are properly positioned to avoid accidental falls Sweep or vacuum and dispose of nail clippings at the end of service

to disinfect metal tools

immerse in approved solution, wipe or spray

disinfecting is

kill certain, but not all microbes Available in varied forms Immersion and use of sprays or wipes is a common practice when disinfecting tools follow manufacturers directions

Guidelines for welcoming a client or connect

meet and greet client with a firm handshake, and a pleasant tone of voice Communicate to build rapport and develop a relationship with client

If any tools are dropped on the floor

pick them up, then clean and disinfect to ensure safety

To clean metal tools, begin by:

removing debris using a brush Open hinged area allows for thorough cleaning Pre-clean with soap/water

complete

request feedback and look for verbal and nonverbal cues to determine your client satisfaction escort client to the retail area to show products used, recommend products to maintain appearance/condition, invite client to make purchases, and re-book or suggest a future appointment offer appreciation and complete client record for future visits