13-16 tests

. ____ power is granted by virtue of one's position in the organization. a. Legitimate b. Reward c. Coercive d. Expert e. Referent

A

Dividing an organization's manufacturing jobs into drill press, milling, heat treat, and assembly areas is an example of grouping employees by a. work process. b. employee knowledge and skills. c. business function. d. client. e. location.

a

A guideline for using legitimate power is a. engaging in role modeling. b. maintaining credibility. c. making requests politely but confidently. d. verifying compliance. e. revealing accomplishments and awards.

c

The structure of an organization is defined as a. the basic purpose of the organization. b. the sum of the individual working arrangements in place in an organization. c. a system of task, reporting, and authority relationships. d. a system of relationships that provides a framework of people. e. the basis through which individual activities are monitored.

c

Which two types of power are always appropriate, but not always effective? a. reward and coercive b. coercive and referent c. referent and expert d. expert and legitimate e. legitimate and persuasive

c

A mechanistic structure can be characterized by all of the following EXCEPT a. it is primarily hierarchical. b. communication is typically vertical. c. knowledge is concentrated at the top. d. instructions come from the boss. e. a high focus on adaptability.

e

Denise thinks that ethical behavior is morally noble but not a source of power. Is Denise right? a. Yes, because behaving ethically usually requires conceding rather than acquiring power. b. Yes, because there is a limit to how far ethical leaders are promoted. c. No, because being ethical usually entails being immoral. d. No, because ethics and morality are unrelated. e. No, because ethical behavior builds trust.

e

In general, how do leaders exercise legitimate power? a. issuing formal requests b. maintaining credibility c. making requests in a demanding tone d. keeping aware of information that is relevant and that may be needed by the organization e. keeping aware of subordinates' actions

a

The primary bases of positional power include all of the following EXCEPT a. referent power. b. legitimate power. c. reward power. d. coercive power. e. All of these are bases of positional power.

a

Which of the following does NOT contribute to the leadership motive pattern? a. high need for achievement b. high need for power c. high impulse control d. low need for affiliation e. all of these contribute to the leadership motive pattern

a

Which of the following is NOT a type of personal power? a. reward b. persuasive c. informational d. expert e. referent

a

. Referent, expert, informational, and persuasive powers all contribute to a. psychological power. b. personal power. c. position power. d. authority. e. referent power.

b

Delegation is the transfer of ____ to make decisions and use organizational resources. a. responsibility b. authority c. leadership d. operational control e. none of the above

b

Which of the following influence tactics is generally the most effective? a. coalition tactics b. consultation c. personal appeals d. legitimating tactics e. ingratiation

b

A large organization's legal department is staffed solely with lawyers. This illustrates a. matrix structure. b. functional structure. c. bureaucratic structure. d. prebureaucratic structure. e. lattice structure.

d

An up-and-coming executive who is charismatic is likely exhibiting ____ power. a. coercive b. emulation c. personal d. referent e. legitimate

d

Referent power involves all of the following except a. trust. b. similarity. c. acceptance. d. promotions. e. affection.

d