3.10 Quiz

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To fix a problem you are having with your PC, you have determined that you must flash the computer's BIOS. Which of the following would MOST likely need to be completed prior to flashing the BIOS? (Select TWO).

1. Download the flash utility or tool from the manufacturer's website. 2. Properly identify the motherboard.

Which of the following are benefits UEFI provides that BIOS does not?

1. Supports drives larger than 2.2 TB 2. Faster startup times 3. Supports 64-bit firmware device drivers

Which of the following components is necessary to keep the real time clock running?

CMOS battery

Which of the following components is an example of firmware?

BIOS/UEFI

Which of the following is a general term for the program that holds system information related to computer startup?

CMOS

One of the users in your company notices some strange behavior on his computer. After describing what is being seen, you do a little research and determine that the best course of action is to update the UEFI firmware. Before performing the upgrade, if possible, which of the following is the BEST action to take?

Connect the computer to a UPS

Which of the following components is a non-volatile memory technology for saving system settings when the computer is powered off?

EEPROM chips

What is the name for the routine that tests the motherboard, memory, disk controllers, video, keyboard and other system hardware?

POST

What is the role of the CMOS in a modern computer?

Saves information about system devices

When you boot the computer, it hangs after asking you for the current time and date. What is the most likely problem?

The CMOS battery has failed.

An employee complains that every time they turn their computer off, the computer's time is set to 12:00 p.m., and the date is set back to January 1, 1990. Which of the following is the MOST likely cause of this anomaly?

The CMOS bettery has failed.

Which of the following (1 BEST describes the technology designed to replace the BIOS and (2 is a firmware solution for controlling the startup process and loading the computer operating system into memory?

UEFI

A user has called to complain that her computer won't boot. It stops on the system startup screen right after the memory has been tested and displays a 301 keyboard error. Which of the following troubleshooting steps is the BEST to try first?

Verify that no keys are being pressed down during POST.

When do you need to upgrade the system BIOS?

Whenever a BIOS update provides functionality not currently supported that is required by the OS or hardware


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