3200 midterm 2
It is clear from research that personal friendship helps organizational productivity
False (not on exam he hates this shit)
Tacit knowledge is information that can easily be put into words
False (you tell the boss at the right time the bad news that we are stupid. intuitive , soft, difficult to understand)
The three key elements of equity theory of outputs, inputs, and _____
comparison of their ratio
In ___ one party perceives that its interest are being opposed or negatively affected by another
conflict
The rational model of decision making explains how managers should make decisions. Assumes managers are completely objective and possess all info for their decision. In this model, decisions thus demonstrate excellent logic and promote the organization's best interests
true
as a manager of 2 employees having personality conflict, one step is to document conflict
true
donna is highly agreeeable, meaning she is well suited for integrated negotiations
true
in equity theory, you compare your outputs and intputs of another person
true
in herzbergs motivator hygene theory, job satisfaction and job dissatisfaction arise from dif sets of factors
true
managers who obtain compoliance primarily because of authority has the ____ to something power
true
rational persuation consultation colaboration and inspiratonal appeal are most effective at building commitment
true
structural empowerment is an input to something something
true
teams are a cornerstone of work life in todays organization
true
the bse of power that most people think of as an authority
true
the rational model of decision making explains how managers should make decisions
true
the two dimensions of decision making stylle are tolerance for ambiguity and ______
true
when the demands or pressures from work and family domains are mutually incompatiatible, something (?) ab work-family has occurred
true
Process theories are more dynamic than process theories
true (i dont think this question was written properly)
Legit power can be expressed positively or negatively
truuuu
A group role is a set of expected behaviors for members of the group as a whole
truuuuuuuu
Joanna is motivated by the feeling that shes done the best she can do. This represents intrinsic motivation
True
Waypower is the ability to see alt to achieve a goal even with faced with adversity
True (willpower is pushing forward)
Functional conflict is also known as constructive or cooperative conflict
Truuuf
In a true team, leadership must be shared
Truuuuuuuuu (opinion leaders, #process leaders, project leaders, hella flavors)
a norm is a set of expected behaviors for a particular position
false
according to schein a crowd is merely a large group
false
effective empowerment invlves giving decision making authority to all employees in any situation
false
efficacy is a componet of a persons core self eval: it influences perception of ourselves but not the world
false
instinct insight and intuition are synonymous: that is same thing
false
one of the principles of conscious capitalizm is to be sharholder centric
false
research has clearly indicated that self-managed teams perform better than traditional work groups
false
research support the conclusion that positive organizational practices drive outcomes at indy level not org level
false
the most common response to incivility is that employees work harder to avoid source
false
Manipulation are the conscious efforts to affect and change a specific behavior in others
falseeee
____ is a mode of thinking that people engage in when they are deeply involved in a cohesive in group when members striving for unanimity override their motivation to realistically appraise alt courses of action
groupthink
people with high levels of positive psycological capital tend to display
hope , efficacy resilience and optimism
__ refers to amt of effort invested in activity
intensity
eileen signed up for class after seeing pictures and blah blah blah
interest
Most frequently experienced emotion is
love
Ashley finds herself waking up at night frequently worrying about a report due to the VP of her firm at the end of the month. Is this social work family conflict?
no
Ryan is buying a used car, most concerned with styl and color, uses that as his criteria over the quality of the car. This is an example of
Anchoring bias
Prices have been rising during recent years. Companies Able and Baker are identical in operations except that Able accounts for its inventory using FIFO and Baker accounts for its inventory using LIFO. Regarding only the effects of this difference in inventory choice, which of the following statements is true? A. the inventory amount on Able's balance sheet less closely approximates current costs than does the inventory on Baker's balance sheet B. the cost of goods sold for Able more closely approximates current costs than does the cost of goods sold for Baker C. the total assets on Able's balance sheet are more than Baker's total assets D. Baker's net income is greater than Able's net income E. both (a) and (c) are correct
C. the total assets on Able's balance sheet are more than Baker's total assets
which of the following situation is most likely to result in conflict
Competition for limited resources
Evidenc collected afte th efact can be used to convice an external audicne that a org is folliwng the sound course of
Confidence and goodwill about the company
a ___ is a graphical rep of underlying decision
Decision trees
During May, XYZ Company paid its employees $36,000 cash as salaries. The salaries payable account at May 1 had a balance of $4,000 while the salaries payable account at May 31 had a balance of $8,000. The amount of salaries expense shown on the income statement for May was equal to: A. $36,000 B. $44,000 C. $32,000 D. $28,000 E. $40,000
E. 40,000
shocked to hear salesperson recommending customers buying something other than own product due to poor value, motivated survey to understand real customer experience to improve own products accordingly
Evidence based decision making
to have more effective meetings managers should
Experiment with number and frequencies of meetings held
Marion wil recieve a promo and a araise if shecompletes an assingment
Extrinsic motivation
A person is the encourager role will
Foster group solidarity by accepting and praising various points of view
___are powerful forms of social control that influence group and members
Group roles and norms
The forms of intuition are
Holistic hunches and automated experiences
ted was dissatisfied with job, company supervision and working conditions the rzn, according to herzs theory ____ are extrinsic factors
Hygiene factors (rules that get in the way in a negative way)
A person who clarifies key issues for a group has taken on the role of
Information seeker/giver
which three roles are especially important to groups
Initiator organizer energizer (coordinator?)
multitaksers end up switching tasks hundresds of times a day this makes them _____ in their work environment
Less efficient
Which of the folowing is a whoops
Less time spent on decisions
which of the following is one of the assumptions underlying non rat models of decision
Managers do not possess complete information
Which of the following is most likely to produce conflict
Maria cannot finish her report until juan provides finance spreadsheet. juan is late and maria is afraid she wont meet deadline
Sanjay promotes the benefits of little to no conflict with an organization, says it leads to productivity. Is this correct
No his stupid ass bitch ass is wrong. organizational conflict is inevitable and can have constructive consequences
Despite the info available becky consistently uses her phone while driving what decision making is this
Non rational
Nate is a manager at as smalll appliance store unhappy customer nate's policy on handling complaints is he gives them whatever they want this is ______ handling style
Obliging (accomodating)
Formal groups perform two basic function
Organizational and individual
Which of the following does not reflect mindfulness
Pat is biking to school when some cuts her off and causes her to fall she gets u and starts kicking her bicycle
which of the statements ab groups not true
People who do not conform to group roles are given high status by group
Which of the following incivility at work is false
Personality is highly unlikely to be a source of incivility
Individuals who are directive in decision making style
Risk being autocratic and focusing on the short term
a follower is a person who
Serves as a passive audience
__ is one characteristics that describes an organization without positive OB
Single minded focus on winning
Corney employees and teams had higher performance, satisfaction, and increas
Y theory
Flexspace includes the concept of working from home
YES
Positive practices that escalate positive outcomes because of their association with positive emotion and social capital hare having an___ effect
amplifying
Jolene is a math major, has a high tolerance for ambiguity, overanalyzes many situations
analytical
Identifying and modeling appropriate ways for people to interact with colleagues is a ____ strategy
antibullying
marketing firms strive that people aware of prods becasuse people have heard of certain products, marketing strategy/aspect:
availability
a study conducted in two prisons showed more contact white with black, more positive attitudes toward black became, example of the _____ hypothesis
contact
what are the different needs that activate motivations direction intensity and persistent
content
The team is generating a lot of ideas on how to approach the mgmt, everyone has a plan, joe makes a list on the board, joe is a
coordinator
Ghandi stated "if i have the belief that i can do it, i shall surely acquire the capacity to do it, even if i may have not had it at the beginning" what emotion is this
efficacy
Meghan is a member of a group that raises money for hobos and she feels that they argue and needs to make a decisions she calls a vote what is her role
energizer
The neeed for prestige and reputation is part of the need for
esteem
All work groups progress through the stages of group development to become effective teams
false
Empowerment is an either or proposition either a sub to a empower or not there is no degree of empowerment
false
Expectancy theroy is a model of motivation that expalins howpeople strive for fairness
false
In a pob scenario an organ measures it success by its accumilation of wealthe
false
In evalutating alternatives and selecting a solution, managers should
false
Light tactics of conflict include making threat heavy tactics include violence
false
Manager wishing to reduce conflict between member and groups should isolate them from each other
false
Maslows need heirarchy and herzbergs motivator hygiene theories are process theory examples
false
Norms only emerge on their own in group situation they are not consciously formed
false
Organizations should work to discourage positive deviance in the workplace
false
People who do what is required exert no extra effotr and provide no extra input are said to be resisting
false
Research has found that peoples peceptions of policitcs were negatively connected with job satisfaction
false
The best thing a manager can do to create functional conflict is to urge coworkers to hunker down, slog through, and persist
false
The contact hypothesis states that the more members of different groups interact, the more intergroup conflict they will experience
false
The integrating style of conflict handling is appropriate in all conflict situation
false
The tendency to experience groupthink decreases as the group becomes more cohesive
false
a holistic hunch reps a judgment based in conscious (something something) storage memory (?)
false
Josie is about to graduate, joining two roommates to start a campus coffee shop. Never started business, still confident, have enough money to cover initial expenses. Which heuristic is probably involved
overconfidence
Impression management is an attempt to control or manipulate images realtec to a person org or ide
tru
According to self determination, a maager should provide tangible resources time contacts and coaching to improve employee competence
true
Attentional deficit can result from lack of sleep, confliction priorities, or counterfactual thinking
true
Coalition building is getting other to support your efforts to persuade someone to do something
true
Creativity involves a convergence between tacit and explicit knowledge
true
Employees who floursih repostt less stress and more org commit and job satisfaction they perform better
true
Groups share normas and have goals
true
In a complex decision context there is one right answer but many unknowns obscure cause and effect relationship this kind of situation the most effective decision making method is intuition
true
Intuitive processes are influenced by both expertise and feelings
true
Non Rational models of decision making explains how managers actually make decisions
true
The members of the management faculty in the business schol go outat the end of the semester for dinner and socializing, they both a formal and informal group
true