3200 midterm 2

It is clear from research that personal friendship helps organizational productivity

False (not on exam he hates this shit)

Tacit knowledge is information that can easily be put into words

False (you tell the boss at the right time the bad news that we are stupid. intuitive , soft, difficult to understand)

The three key elements of equity theory of outputs, inputs, and _____

comparison of their ratio

In ___ one party perceives that its interest are being opposed or negatively affected by another

conflict

The rational model of decision making explains how managers should make decisions. Assumes managers are completely objective and possess all info for their decision. In this model, decisions thus demonstrate excellent logic and promote the organization's best interests

true

as a manager of 2 employees having personality conflict, one step is to document conflict

true

donna is highly agreeeable, meaning she is well suited for integrated negotiations

true

in equity theory, you compare your outputs and intputs of another person

true

in herzbergs motivator hygene theory, job satisfaction and job dissatisfaction arise from dif sets of factors

true

managers who obtain compoliance primarily because of authority has the ____ to something power

true

rational persuation consultation colaboration and inspiratonal appeal are most effective at building commitment

true

structural empowerment is an input to something something

true

teams are a cornerstone of work life in todays organization

true

the bse of power that most people think of as an authority

true

the rational model of decision making explains how managers should make decisions

true

the two dimensions of decision making stylle are tolerance for ambiguity and ______

true

when the demands or pressures from work and family domains are mutually incompatiatible, something (?) ab work-family has occurred

true

Process theories are more dynamic than process theories

true (i dont think this question was written properly)

Legit power can be expressed positively or negatively

truuuu

A group role is a set of expected behaviors for members of the group as a whole

truuuuuuuu

Joanna is motivated by the feeling that shes done the best she can do. This represents intrinsic motivation

True

Waypower is the ability to see alt to achieve a goal even with faced with adversity

True (willpower is pushing forward)

Functional conflict is also known as constructive or cooperative conflict

Truuuf

In a true team, leadership must be shared

Truuuuuuuuu (opinion leaders, #process leaders, project leaders, hella flavors)

a norm is a set of expected behaviors for a particular position

false

according to schein a crowd is merely a large group

false

effective empowerment invlves giving decision making authority to all employees in any situation

false

efficacy is a componet of a persons core self eval: it influences perception of ourselves but not the world

false

instinct insight and intuition are synonymous: that is same thing

false

one of the principles of conscious capitalizm is to be sharholder centric

false

research has clearly indicated that self-managed teams perform better than traditional work groups

false

research support the conclusion that positive organizational practices drive outcomes at indy level not org level

false

the most common response to incivility is that employees work harder to avoid source

false

Manipulation are the conscious efforts to affect and change a specific behavior in others

falseeee

____ is a mode of thinking that people engage in when they are deeply involved in a cohesive in group when members striving for unanimity override their motivation to realistically appraise alt courses of action

groupthink

people with high levels of positive psycological capital tend to display

hope , efficacy resilience and optimism

__ refers to amt of effort invested in activity

intensity

eileen signed up for class after seeing pictures and blah blah blah

interest

Most frequently experienced emotion is

love

Ashley finds herself waking up at night frequently worrying about a report due to the VP of her firm at the end of the month. Is this social work family conflict?

no

Ryan is buying a used car, most concerned with styl and color, uses that as his criteria over the quality of the car. This is an example of

Anchoring bias

Prices have been rising during recent years. Companies Able and Baker are identical in operations except that Able accounts for its inventory using FIFO and Baker accounts for its inventory using LIFO. Regarding only the effects of this difference in inventory choice, which of the following statements is true? A. the inventory amount on Able's balance sheet less closely approximates current costs than does the inventory on Baker's balance sheet B. the cost of goods sold for Able more closely approximates current costs than does the cost of goods sold for Baker C. the total assets on Able's balance sheet are more than Baker's total assets D. Baker's net income is greater than Able's net income E. both (a) and (c) are correct

C. the total assets on Able's balance sheet are more than Baker's total assets

which of the following situation is most likely to result in conflict

Competition for limited resources

Evidenc collected afte th efact can be used to convice an external audicne that a org is folliwng the sound course of

Confidence and goodwill about the company

a ___ is a graphical rep of underlying decision

Decision trees

During May, XYZ Company paid its employees $36,000 cash as salaries. The salaries payable account at May 1 had a balance of $4,000 while the salaries payable account at May 31 had a balance of $8,000. The amount of salaries expense shown on the income statement for May was equal to: A. $36,000 B. $44,000 C. $32,000 D. $28,000 E. $40,000

E. 40,000

shocked to hear salesperson recommending customers buying something other than own product due to poor value, motivated survey to understand real customer experience to improve own products accordingly

Evidence based decision making

to have more effective meetings managers should

Experiment with number and frequencies of meetings held

Marion wil recieve a promo and a araise if shecompletes an assingment

Extrinsic motivation

A person is the encourager role will

Foster group solidarity by accepting and praising various points of view

___are powerful forms of social control that influence group and members

Group roles and norms

The forms of intuition are

Holistic hunches and automated experiences

ted was dissatisfied with job, company supervision and working conditions the rzn, according to herzs theory ____ are extrinsic factors

Hygiene factors (rules that get in the way in a negative way)

A person who clarifies key issues for a group has taken on the role of

Information seeker/giver

which three roles are especially important to groups

Initiator organizer energizer (coordinator?)

multitaksers end up switching tasks hundresds of times a day this makes them _____ in their work environment

Less efficient

Which of the folowing is a whoops

Less time spent on decisions

which of the following is one of the assumptions underlying non rat models of decision

Managers do not possess complete information

Which of the following is most likely to produce conflict

Maria cannot finish her report until juan provides finance spreadsheet. juan is late and maria is afraid she wont meet deadline

Sanjay promotes the benefits of little to no conflict with an organization, says it leads to productivity. Is this correct

No his stupid ass bitch ass is wrong. organizational conflict is inevitable and can have constructive consequences

Despite the info available becky consistently uses her phone while driving what decision making is this

Non rational

Nate is a manager at as smalll appliance store unhappy customer nate's policy on handling complaints is he gives them whatever they want this is ______ handling style

Obliging (accomodating)

Formal groups perform two basic function

Organizational and individual

Which of the following does not reflect mindfulness

Pat is biking to school when some cuts her off and causes her to fall she gets u and starts kicking her bicycle

which of the statements ab groups not true

People who do not conform to group roles are given high status by group

Which of the following incivility at work is false

Personality is highly unlikely to be a source of incivility

Individuals who are directive in decision making style

Risk being autocratic and focusing on the short term

a follower is a person who

Serves as a passive audience

__ is one characteristics that describes an organization without positive OB

Single minded focus on winning

Corney employees and teams had higher performance, satisfaction, and increas

Y theory

Flexspace includes the concept of working from home

YES

Positive practices that escalate positive outcomes because of their association with positive emotion and social capital hare having an___ effect

amplifying

Jolene is a math major, has a high tolerance for ambiguity, overanalyzes many situations

analytical

Identifying and modeling appropriate ways for people to interact with colleagues is a ____ strategy

antibullying

marketing firms strive that people aware of prods becasuse people have heard of certain products, marketing strategy/aspect:

availability

a study conducted in two prisons showed more contact white with black, more positive attitudes toward black became, example of the _____ hypothesis

contact

what are the different needs that activate motivations direction intensity and persistent

content

The team is generating a lot of ideas on how to approach the mgmt, everyone has a plan, joe makes a list on the board, joe is a

coordinator

Ghandi stated "if i have the belief that i can do it, i shall surely acquire the capacity to do it, even if i may have not had it at the beginning" what emotion is this

efficacy

Meghan is a member of a group that raises money for hobos and she feels that they argue and needs to make a decisions she calls a vote what is her role

energizer

The neeed for prestige and reputation is part of the need for

esteem

All work groups progress through the stages of group development to become effective teams

false

Empowerment is an either or proposition either a sub to a empower or not there is no degree of empowerment

false

Expectancy theroy is a model of motivation that expalins howpeople strive for fairness

false

In a pob scenario an organ measures it success by its accumilation of wealthe

false

In evalutating alternatives and selecting a solution, managers should

false

Light tactics of conflict include making threat heavy tactics include violence

false

Manager wishing to reduce conflict between member and groups should isolate them from each other

false

Maslows need heirarchy and herzbergs motivator hygiene theories are process theory examples

false

Norms only emerge on their own in group situation they are not consciously formed

false

Organizations should work to discourage positive deviance in the workplace

false

People who do what is required exert no extra effotr and provide no extra input are said to be resisting

false

Research has found that peoples peceptions of policitcs were negatively connected with job satisfaction

false

The best thing a manager can do to create functional conflict is to urge coworkers to hunker down, slog through, and persist

false

The contact hypothesis states that the more members of different groups interact, the more intergroup conflict they will experience

false

The integrating style of conflict handling is appropriate in all conflict situation

false

The tendency to experience groupthink decreases as the group becomes more cohesive

false

a holistic hunch reps a judgment based in conscious (something something) storage memory (?)

false

Josie is about to graduate, joining two roommates to start a campus coffee shop. Never started business, still confident, have enough money to cover initial expenses. Which heuristic is probably involved

overconfidence

Impression management is an attempt to control or manipulate images realtec to a person org or ide

tru

According to self determination, a maager should provide tangible resources time contacts and coaching to improve employee competence

true

Attentional deficit can result from lack of sleep, confliction priorities, or counterfactual thinking

true

Coalition building is getting other to support your efforts to persuade someone to do something

true

Creativity involves a convergence between tacit and explicit knowledge

true

Employees who floursih repostt less stress and more org commit and job satisfaction they perform better

true

Groups share normas and have goals

true

In a complex decision context there is one right answer but many unknowns obscure cause and effect relationship this kind of situation the most effective decision making method is intuition

true

Intuitive processes are influenced by both expertise and feelings

true

Non Rational models of decision making explains how managers actually make decisions

true

The members of the management faculty in the business schol go outat the end of the semester for dinner and socializing, they both a formal and informal group

true