AIG201c

Watson Studio enables organisations to build their own AI models and leverage open source capabilities and technologies. True False

T

Watson for Genomics helps accelerate the process of locating information relevant to the genetic profile of a tumor sample. True False

T

Watson's 3-layered transfer learning model allows businesses to retain complete ownership of their data and insights. True False

T

We can use context variables to store (and later access) information collected from the user. True False

T

Slots with no question defined are optional and will only set the context variable if the condition (e.g., @location) is detected. True False

T

Text and audio are two common ways through which chatbots interact with the user. True False

T

Watson is an Artificial Intelligence System. True False

T

Which of the following IS NOT unstructured data sources? A. Social media B. Email C. Relational Databases D. Blog posts

C

A chatbot is a bot that interacts with the user through a chat/conversational interface. True False

T

Chatbots are only beneficial to large companies. True False

F

A chatbot will typically interact with the user via text or audio. True False

T

How is AI being used to control infectious disease? A. AIME uses more than 270 variables to predict the next outbreak of Dengue fever. B. AIME uses 50 variables to track the migration paths of infected mosquitoes. C. AI systems track the use of anti-malaria vaccinations. D. AI algorithms are being used to synthesize a vaccine for yellow fever.

A

If you were given the responsibility to select an appropriate use case for implementing AI in your organization, which of these two approaches is best? A. Focus on selecting a use case that can best demonstrate the benefit of AI to your organization. B. Focus on selecting a use case which can be turned around in the fastest possible time so that the organization can decide at the earliest possible.

A

In what ways can Watson Discovery improve the work flow of your business? A. Extract, valuable information, sentiment, concepts and semantic roles from your collection of documents. B. Detect rusts and point of failure from bridges, towers and other engineering structures. C. Debugging your code, by finding the line where the syntactic error occurs. D. Automate the production of instruction manuals, legal documents and financial documents.

A

In which layer of the Watson Transfer Learning model does customer specific learning take place? A. Top layer B. Bottom layer C. Middle layer D. Both middle and top layers include customer specific learning.

A

One approach that helps developers avoid unintentionally creating bias in AI systems is: A. Using a wide variety of appropriately diverse data for training. B. Using highly specific training data from a narrow range. C. Not using any training data. D. None of the above.

A

The Watson at Work video presents a Watson use case for KONE elevators. How does IBM Watson analyze for wear and tear, bumpy rides and misalignments in the elevator? A. Elevators are being equipped with IoT sensors that connect to the IBM Cloud and help Watson in analyzing the data for wear and tear, bumpy rides, and the smallest misalignments. B. Elevators are being equipped with smartphones that connect to IBM Watson and help in analyzing the data for wear and tear, bumpy rides, and the smallest misalignments. C. Elevators are being equipped with cameras that notify Watson for any wear and tear, bumpy rides, and the smallest misalignments. D. Watson does not require any sensor to identify the wear and tear, bumpy rides, and the smallest misalignments.

A

There is concern that some jobs will be replaced by AI systems. Which of the following characteristics make a job a good candidate for replacement? A. Rules-based decision-making. B. Features highly creative tasks. C. Has very varied, unpredictable tasks. D. Requires innovative problem solving.

A

What are three Watson APIs that are particularly useful for organizations that want to create more personalized chatbot experiences? A. Personality Insights, Tone Analyzer and Natural Language Classifier. B. Personality Insights, Tone Analyzer and Visual Recognition C. Tone Analyzer, Natural Language Classifier and Visual Recognition D. Personality Insights, Natural Language Classifier and Visual Recognition

A

What do Abu Dhabi National Oil Company (ADNOC) hope that the use of AI will help them achieve? A. To understand their business better and retain knowledge. B. To eliminate knowledge transfer. C. To differentiate their business into educating people about geology. D. A production target of 17 million barrels per day.

A

What is the limit in size for the document that you can upload? A. 50 Megabytes B. 100 Megabytes C. 10 Megabytes D. 5 Megabytes

A

Which feature of Watson OpenScale will help you to recommend new models to be applied across your business? A. NeuNets (Neural Network Synthesis) B. Model recommendations C. Network Modeller D. Model Discovery

A

Which of Connie's capabilities will enable her to adjust the way she responds to customers' questions? A. The ability to sense emotions such as urgency. B. The ability to draw directions on a paper map. C. The ability to sense the customer's pulse rate. D. The ability to move around the hotel independently.

A

Which of the following AI offerings does IBM Watson provide? A. Advanced APIs, specialized tooling, and Software as a Service (SaaS) B. Specialized tooling, mainframes and Software as a Service (SaaS) C. Advanced APIs, supercomputers and mainframes D. Software as a Service (SaaS), mainframes and advanced APIs

A

Which of the following are examples of bias in an AI system? A. Image recognition systems associating images of kitchens, shops, and laundry with women rather than men. B. AI systems in call centers providing context sensitive assistance to staff. C. Customers not being aware that they are interacting with a chatbot on a company website. D. Facial recognition systems performing well for individuals of all skin tones.

A

Which of the following built-in technologies helps you build machine learning models with a simplified graphical interface? A. Neural Network Modeler B. Data Refinery C. Watson Knowledge Catalog D. Intelligent Asset Discovery tool

A

Which of the following fields of application for AI can be used at the airport to flag weapons within luggage passing through the X-ray scanner? A. Computer Vision B. Natural Language C. Chatbots D. Speech

A

Which of the following is NOT a good way to define AI? A. AI is all about machines replacing human intelligence. B. AI is Augmented Intelligence and is not intended to replace human intelligence rather extend human capabilities C. AI is the application of computing to solve problems in an intelligent way using algorithms. D. AI is the use of algorithms that enable computers to find patterns without humans having to hard code them manually

A

Which of the following is a benefit of having an integrated AI system in a call center environment? A. Reducing costs B. Eliminating the need for human agents. C. Decreasing agent satisfaction due to fear of job loss. D. Increasing agent turnover

A

Which of the following is an attribute of Supervised Learning? A. Relies on providing the machine learning algorithm human-labeled data - the more samples you provide, the more precise the algorithm becomes in classifying new data B. Relies on providing the machine learning algorithm unlabeled data and letting the machine infer qualities C. Relies on providing the machine learning algorithm with a set of rules and constraints and letting it learn how to achieve its goals D. Tries its best to maximize its rewards by trying different combinations of allowed actions within the provided constraints

A

Which of the following statements about Transfer Learning is INCORRECT? A. Transfer Learning requires massive amounts of training data for each new related use case. B. Transfer Learning enables Watson to learn more from less. C. It is because of Transfer Learning that the learning model can be fed prior knowledge, eliminating the need to train it from scratch. D. Transfer Learning is a machine learning technique where a model trained on one task is repurposed on a second related task.

A

Which of the following statements about Watson Clinical Trial Matching is correct? A. Watson Clinical Trial Matching identifies clinical trials appropriate for the patient for the physician to consider. B. Watson Clinical Trail Matching requires significant time to evaluate open trials, analyze enrollment criteria, and determine which patients fit which study. C. Watson Clinical Trial Matching recommends prescriptions for the physician to trial with their patient. D. Watson Clinical Trial Matching recommends a physician specializing in the patient's illness.

A

Which of the following statements about Watson Machine Learning is correct? A. Watson Machine Learning is a set of REST APIs that you can call from any programming language. B. Watson Machine Learning, does not allow you to use your own data to create, train, and deploy machine learning and deep learning models. C. Watson Machine Learning connects only to IBM Cloud data stores, NOT to third party ones. D. Watson Machine Learning uses customizable proprietary tools to help you focus on your data.

A

Which of the following statements about Watson OpenScale is correct? A. Watson OpenScale is an open platform that operates and automates AI across its lifecycle. B. Watson OpenScale is used to manage large quantities of data. C. Watson OpenScale connects to open source translation services to translate large amounts of text. D. Watson OpenScale does NOT provide traceability for the recommendations made by AI systems.

A

Which of the following statements about Watson Speech to Text is correct? A. Watson Speech to Text converts human voice to text. B. Watson Speech to Text translates speech in one language to text in a second language. C. Watson Speech to Text must be programmed to transcribe even commonly used phrases. D. Watson Speech to Text recognizes everyday words and phrases but cannot recognize terms specific to your domain.

A

Which of the following statements about Watson Studio is correct? A. Watson Studio features a drag-and-drop method for building and deploying machine learning models. B. Watson Studio ensures that every data scientist's work and assets are kept separate. C. Watson Studio uses its own proprietary coding environment, and does NOT support open source tools. D. Watson Studio is a standalone tool that does NOT integrate with other Watson tools.

A

Which of the following statements about Watson Text to Speech is correct? A. Watson Text to Speech converts written text to natural sounding language. B. Watson Text to Speech only supports American English. C. Watson Text to Speech has limited pronunciation options. D. Watson Text to Speech can synthesize male voices, and female voices will be available soon.

A

Which of the following tasks can Watson Natural Language Understanding help you with? A. Extracting the names of people and places discussed in a news article. B. Describing the geographical location of an image. C. Creating social media posts about a new product. D. Creating a new product roadmap.

A

Which of these activities is not required in order for a neural network to synthesize human voice? A. Deconstruct sentences to decipher the context of use B. Generate audio data and run it through the network to see if it validates it as belonging to the subject C. Ingest numerous samples of a person's voice until it can tell whether a new voice sample belongs to the same person D. Continue to correct the sample and run it through the classifier, repetitively, till an accurate voice sample is created

A

Which of these are attributes of IBM's Cognitive APIs? A. IBM Cognitive APIs are based on an input/output system, where your input is data that the API feeds into Watson, and the output is the delivery of the overall outcome based on that data. B. IBM Cognitive APIs can process only structured data as input and unstructured data as output . C. IBM Cognitive APIs serve as a messenger between the input data and the output files on your local machine. These output files can then be transferred to the cloud. D. IBMs Cognitive APIs help AI professionals to build apps for mobile devices.

A

Which of these are the first three steps customers should take to get started on their AI Journey? A. Prove, adopt and scale B. Prove, adopt and design C. Prove, scale and design D. Adopt, scale and design

A

Which of these is NOT a current application of AI? A. Making precise patient diagnosis and prescribing independent treatment B. Self-Driving vehicles utilizing Computer Vision to navigate around objects C. Collaborative Robots helping humans lift heavy containers D. Classifying rock samples to identify best places to drill for oil

A

Which of these statements best reflects how businesses are implementing chatbots in customer service? A. Businesses are looking to balance customer interactions between human agents and chatbots. B. Chatbots are being used to take on all customer queries, without exception. C. With the successful implementation of chatbots, businesses are looking at eliminating all human customer service agents. D. Chatbots engage in complex customer interactions that require creativity or exceptions to the rules.

A

Which of these statements is true? A. Deep Learning is a specialized subset of Machine Learning that uses layered neural networks to simulate human decision-making B. Data Science is a subset of AI that uses machine learning algorithms to extract meaning and draw inferences from data C. AI is the subset of Data Science that uses Deep Learning algorithms on structured big data D. Artificial Intelligence and Machine Learning refer to the same thing since both the terms are often used interchangeably

A

You are building an AI system that can escalate a customer service call if the customer's mood becomes angry. Which Watson Service(s) can help you with this? A. Watson Tone Analyzer B. Watson Language Translator C. Watson Discovery D. Watson Text to Speech

A

You are building an AI system that will help you to create personalized marketing content which includes written and voice communication in an appropriate tone for each customer. Which Watson Services can help you with this task? A. Watson Tone Analyzer B. Watson Text to Speech C. Watson Visual Recognition D. Watson Knowledge Catalog

A

You are building an AI system that will help you to identify the payment terms specified in your contracts with third-parties. Which of the following Watson Services could you use? A. Watson Compare and Comply B. Watson Visual Recognition C. Watson Assistant D. Watson Language Translator

A

You are head of an organization that has realized that it is slowly losing expert knowledge as older workers retire. Which of the following techniques will NOT help mitigate the problem? A. Implement a secure monitoring system to ensure workers leaving the company do not take sensitive industry information with them. B. Implement an AI system that maintains a knowledge base. C. Use AI technology like Watson Assistant, Watson Discovery, and Watson Text to Speech on mobile devices to make the information easy to access. D. Deploy an AI chatbot on mobile devices to make the technology portable

A

You want to understand and catalog the vast amounts of data that your organization receives from various sources, including RDBMS, NoSQL, file systems, and Hadoop. Which of the following Watson Services can help you with this process? A. Watson Knowledge Catalog B. Watson OpenScale C. Watson Database Reader D. Watson Assistant

A

If you want to create very specific pronunciations for Watson Text to Speech, which of the following can you use? (Choose 2 answers) A. International Phonetic Alphabet Alphabet (IPA). B. IBM Symbolic Phonetic Representation notation C. Received Pronunciation D. International Radiotelephony Spelling Alphabet

A, B

What factors directly contributed to the emergence of chatbots? (Choose 2 answers) A. AI / Cognitive Computing B. Messaging platforms like Facebook Messenger C. Ruby on Rails D. Blockchain

A, B

Which of the following are valid system entities? (Choose 2 answers) A. @sys-date B. #sys-time C. @sys-time D. #sys-date E. @system-of-a-down

A, C

A dialog has the following nodes: Welcome (welcome condition) Greetings (#greetings intent condition) Thank you (#thank_you intent condition) Goodbyes (#goodbyes intent condition) Anything else (anything_else condition). Which of the following statements apply? (Choose 3 answers) A. Welcome will contain the chatbot prompt and be executed at the beginning of the conversation. B. If no known intent is detected in the user input, the Anything else node will be executed. C. The order of Welcome and Anything else in the dialog will generally not matter. D. In this case, rearranging the order to be Welcome, Thank You, Greetings, Goodbyes and Anything else would not cause problems. E. Greetings overshadows Goodbyes, and therefore Goodbyes is never executed.

A,B,D

What are the three principles that IBM follows to create ethical AI? A. Skills, Design, Purpose B. Design, Skills, Transparency C. Transparency, Skills, Purpose D. Purpose, Transparency, Design

C

How many new opportunities and job roles does the World Economic Forum expect that AI will create in the next few years? A. 48 million B. 133 million C. 7 million D. 165 million

B

In our flower shop chatbot, "dad" is defined as a synonym for @relationship:father. If the user enters "which flowers for dad", what's the entity value detected by Watson? A. @relationship:dad B. @relationship:father C. @dad D. @flower_suggestions E. @relationship

B

What Machine Learning technique does Watson Discovery use to optimize your workflow. A. Image Recognition B. Natural Language Processing C. Regression

B

When you uploaded your documents on Watson Discovery, where will your documents be hosted. A. Database B. Collection C. Filesystem D. Album

B

Which of the following NOT a way AI is being used to benefit humanity? A. In healthcare, AI is being used to interpret scans for early detection of cancer, eye disease, and other problems. B. Crime: to identify criminals before they commit a crime. C. In healthcare, AI is being used to predict where the next outbreak of a disease will occur. D. In agriculture, AI is being used to identify and recommend treatment for plant diseases.

B

Which of the following are applications of Artificial Intelligence in action? A. IBM Watson utilizing its information retrieval capabilities to provide technical information to oil and gas company workers. B. Watson analyzing Grammy nominated song lyrics over a 60-year period and categorizing them based on their emotions. C. Assisting patients with neurological damage by detecting patterns in massive movement related datasets and using robots to trigger specific movements in the human body to create new neural pathways in the brain. D. Law enforcement authorities using facial recognition algorithms to identify suspects in multiple streams of video footage A. Only options A, B, and C are correct B. All of the options are correct C. None of the options are correct D. Only option A is correct

B

Which of the following is a feature of Watson Knowledge Studio? A. A tool with multiple interfaces that can be used for the end-to-end development cycle of a machine-learning annotator. B. Helps you build a machine learning model to extract information specific to your business. C. Requires Data Science expertise D. Requires some programming ability.

B

Which of the following statements about Watson Knowledge Catalog active policy enforcement capabilities is correct? A. Do not control access to information assets. B. Support automatic and dynamic masking of sensitive data elements. C. Lock down access to third-party development tools. D. Discover and catalog enormous volumes of complex data and analytic assets spread across multiple sources.

B

Which of the following statements about Watson Tone Analyzer is correct? A. Watson Tone Analyzer enables organizations to understand emotions that are being conveyed in voice messages. B. Watson Tone Analyzer can be used to measure the performance of your customer service agents. C. Watson Tone Analyzer is used only for voice communications. D. Watson Tone Analyzer is a standalone tool that does not integrate with any other Watson services.

B

Which of the following statements about datasets used in Machine Learning is NOT true? A. Testing data is data the model has never seen before and is used to evaluate how good the model is B. Training data is used to fine-tune algorithm's parameters and evaluate how good the model is C. Training subset is the data used to train the algorithm D. Validation data subset is used to validate results and fine-tune the algorithm's parameters

B

Which of the following technologies does Coca-Cola use to assist its field engineers to fix broken beverage dispensing machines? A. Watson Compare and Comply B. Watson Visual Recognition C. Watson Language Translator D. Watson Fault Identifier

B

Which of these is a valid intent? A. @buy_product B. #buy_product C. $buy_product D. #buy product E. @buy product

B

Which of these is currently NOT an application of Collaborative Robots or Cobots? A. Robots helping humans lift heavy containers B. Personal use in the home such as doing the laundry and cooking for example C. Robots helping move items on shelves for stocking purposes D. Robots assisting or replacing humans in jobs that may be dull, dangerous, ineffective or inefficient when done by humans

B

You are a business owner who wants to track all the obligations in your Statement of Work contracts with clients to ensure they have been met. Which Watson service would this use case fit? A. Watson Personality Insights B. Watson Compare and Comply C. Watson Knowledge Catalog D. Watson OpenScale

B

You are developing an app that can analyze images and text from unstructured sources. Which Watson Service would you use? A. Watson Natural Language Understanding B. Watson Visual Recognition C. Watson Speech to Text D. Watson Search Analysis

B

After you uploaded your document, and it has finished processing. You click on the "Search" tag, what are the two search option in which you can extract useful information extracted from your document? (Choose 2 answers) A. Use the English Language B. Use natural language C. Use the Discovery Query Language D. Use unnatural language

B, C

After you uploaded your document, and it has finished processing. You click on the "Schema" tag, what are the two views in which you can view the information extracted from your document? (Choose 2 answers) A. Window view B. Collection view C. Desktop view D. Document view E. File view

B, D

Select all the statements that are true. (Choose 3 answers) A. Chatbot prompts should be as generic as possible (e.g., Hello. Ask me anything.) B. The tone and personality of our chatbot can affect how well it is perceived by the user. C. Very long responses are good D. We should avoid "yes" and "no" answers when possible E. When designing a chatbot, we should consider tone and personality.

B,D,E

Chatbots can help cut down the number of inquiries a business' customer care team needs to manually address. True False

T

Deep Learning is what enables Watson's natural language understanding capabilities. True False

T

What are some of the ethical concerns around artificial intelligence? A. Racial, gender or other types of bias. B. Loss of jobs due to AI replacing workers performing repetitive tasks. C. Concern about the trustworthiness of decision-making supported by AI systems. D. Privacy, for example, as human faces are photographed and recognized in public spaces. A. Only options A, B, and D are correct B. None of the options are correct C. All of the options are correct D. Only options A and B are correct

C

AI is the fusion of many fields of study. Which of these fields, along with Computer Science, plays a role in the application of AI? A. Philosophy B. Statistics C. All responses are correct D. Mathematics

C

Advances in the field of Computer Vision make which of the following possible? A. Real-time transcription B. On-demand online tutors C. Detecting cancerous moles in skin images D. Detecting fraudulent transactions

C

At Bradesco, how many questions per month does Watson answer, and at what accuracy? A. 147,000 questions a month with a 50% accuracy rate. B. 283 questions a month with a 95% accuracy rate . C. 283,000 questions a month with a 95% accuracy rate. D. 283,000 questions a month with a 35% accuracy rate.

C

Which of the following benefits does Watson Machine Learning bring to an organization? A. It's easy but expensive to scale your AI systems. B. Watson Machine Learning does NOT support using your own data to create models. C. It comes with a wide range of pretrained models and datasets. D. It requires complex programming required to access the service.

C

Which of the following contains the entire user input? A. @sys-date B. text.input C. input.text D. user.text E. None of the above

C

Which of the following does Watson Assistant help you create? A. Automated email B. Detailed reports C. Chatbots D. Data mappings

C

Which of the following is NOT an attribute of Machine Learning? A. Takes data and answers as input and uses these inputs to create a set of rules that determine what the Machine Learning model will be B. Machine Learning defines behavioral rules by comparing large data sets to find common patterns C. Takes data and rules as input and uses these inputs to develop an algorithm that will give us an answer D. Machine Learning models can be continuously trained

C

Which of the following is an attribute of Strong or Generalized AI? A. Operate with human-level consciousness B. Cannot teach itself new strategies C. Perform independent tasks D. Can perform specific tasks, but cannot learn new ones

C

Which of the following is an attribute of intelligent chatbots? A. Intelligent chatbots can only understand the spoken words, not the underlying intent and emotions behind what is being said. B. Intelligent chatbots can converse with customers in a unique way, different from how humans interact with each other. C. An intelligent bot can understand when the customer is best served by a human agent and connects the customer to a human agent for such interactions. D. With the use of intelligent bots, customer queries that may require creativity or exceptions are also being handled by bots, eliminating the need for getting a human agent involved.

C

Which of the following is the reason for choosing Watson Language Translator over a human translator? A. Watson Language Translator is more expensive and but more accurate than using human translators. B. Watson Language Translator supports only four languages. C. Watson Language Translator can translate data from a wide variety of sources. D. Watson Language Translator service offers a single translation model.

C

Which of these are benefits clients are seeing with the use of intelligent chatbots in customer service? A. Holistic query resolution completely eliminating the need for human intervention. B. A chatbot enables faster resolution even for the queries not present in the intents defined for it. C. Greater job satisfaction for human agents as they engage in the more fulfilling customer interactions that require their creativity and decision-making capabilities. D. Eliminate the need to hire human agents to interface with the customers.

C

Which of these is not examples of Watson assisting in compliance-oriented business processes? A. Helping data privacy professionals maintain an up to the minute understanding of the continually evolving regulations, across jurisdictions. B. Analyzing structured and unstructured data in incident reports to identify the causes and corresponding mitigation actions. C. Creating spam filters to prevent phishing scams involving legal notices. D. Assisting legal teams by analyzing transactions to ensure adherence to tax law compliances. E. Helping professionals analyze contracts and statements of work to facilitate effective contract governance and fulfillment of tangible items and services.

C

Which of these ways is NOT a Watson AI feature that benefits businesses? A. Processing massive amounts of data faster. B. Protecting customer-specific data and insights. C. Training systems with massive amounts of training data to keep them updated.

C

Which statement about Watson Discovery is correct? A. Watson Discovery helps your customers to interact with your AI systems. B. Data accessed by Watson Discovery is available to any user of the IBM cloud. C. Watson Discovery gives you the ability to store, analyze, and understand your data at scale. D. Watson Discovery is a single API.

C

You work for a recruitment company, and you are looking for help to sort through the huge volumes of applications you receive for each job you advertise. Which of the following capabilities of Watson Language Classifier will help you with this task? A. Organizing products into categories for online shopping websites. B. Translating documents from one language to another. C. Organize job applicants into categories based on key skills listed on their applications. D. Sort online reviews into positive, negative, and neutral categories.

C

Digressions allow users to divert the conversation away from a slot while it's asking its question. True False

T

In which of the following ways is Watson currently helping solve business problems? A. Gathering expertise learned from thousands of employees to reduce time spent on tracking down expert knowledge. B. Using data from sensors to detect moisture levels in the air, helping irrigation systems give water where it's needed most. C. Identifying the best routes based on traffic, temperature, and road conditions to transport bees for pollination. A. A only B. B and C only C. A and C only D. A, B, and C are all correct.

D

Node A has @occasion as its condition. Node B, placed just below node A, has @occasion:Graduation as its condition. Which of the following statements is true? A. The order of node A and node B doesn't matter. B. Both node A and node B will never be executed. C. Node A is overshadowed and will not be executed (unless we explicitly jump to it). D. Node B is overshadowed and will not be executed (unless we explictily jump to it).

D

A restaurant chatbot needs to collect the following information from the user: reservation name, party size, date, and time in order to book a reservation. Which of the following approaches works best? A. Have four peer nodes, each asking one of the questions to the user B. Have a node with multiple slots, each asking for the relevant information. System entities are not needed. C. Have a parent node asking for the reservation name, then a child node asking for party size and then a grandchild node asking for date, then a great grandchild node asking for the time. D. Have a node enabled with multiple slots, each asking for the relevant information. System entities should be enabled. E. It is not possible to collect the information for four follow up questions.

D

At Bradesco, after 5 months of training, what percentage of written questions could Watson understand? A. 80% B. 99% C. 67% D. 100%

D

Ethical concerns with AI systems are: A. Short term and easily addressed when developing new AI systems. B. Something that can't be mitigated for. C. Not genuinely troubling, and the concern of very few AI experts. D. Something that should be the concern of every AI developer, so they can be mitigated for as AI systems are developed.

D

Ethics in artificial intelligence is: A. Something that somebody else is going to do in the future. B. Something that is entirely solved in current AI systems. C. Something that is not an issue. D. Something that we need to apply today.

D

How is Watson AI currently serving businesses? A. Processing massive amounts of data faster. B. Helping systems learn with minimal amount of training data. C. Protecting customer-specific data and insights. D. Helping businesses benefit from the advantages that AI offers without developing AI models from scratch. A. A only. B. C only. C. A, B, and C are correct. D. A, B, C, and D are all correct.

D

If you were part of a financial institution using disparate systems to manage regulations, obligations, policies, and controls, which of the IBM Watson solutions would you opt for in order to streamline the compliance lifecycle? A. Watson Assistant B. Watson Discovery C. Watson Speech to Text D. Watson Regulatory Compliance

D

What are the different approaches clients can take to enrich their customer service experience? A. Clients can use IBM Watson's 24/7 AI-powered virtual assistant to engage with customers to resolve their queries. B. Clients can use IBM Watson Assistant as a behind the scenes assistant to help employees in how they engage directly with their customers. C. Clients can use IBM Watson Assistant to manage the complete customer service cycle, end-to-end, eliminating the need for human intervention. D. Clients can deploy IBM Watson Assistant powered chatbots along with other Watson services like Watson Discovery to get answers to a wide range of questions about a product. A. All of the options are correct B. None of the options are correct C. Only option B is correct D. Only options A, B, and D are correct E. Only options A and D are correct

D

What do Woodside and Abu Dhabi National Oil Company (ADNOC) have in common in their use of AI? A. Neither company has encouraged their current workers to contribute to the AI system knowledge base. B. Both companies are reluctant to use AI in their day-to-day operations. C. Both companies want to use AI to diversify into different industries. D. Both companies want to gather and retain knowledge and make it easily accessible to younger workers.

D

What is a significant way in which developers of AI systems can guard against introducing bias? A. Using less varied AI systems and datasets. B. Using government approved algorithms. C. Using only examples from their own environment as training data. D. Providing effective training data and performing regular tests and audits.

D

What is the significance of Alexnet? A. Alexnet examines hard to reach structures, such as telephone lines for maintenance purposes. B. Alexnet is used in self-driving cars. C. Alexnet is used to examine medical scans for signs of illness. D. Alexnet was the first neural network which used backpropagation with a convolutional neural network. Alexnet beat all other competitors in the Image.net challenge in 2012.

D

What mindset did Woodside notice amongst its workers after introducing an AI system? A. Younger workers resisted contributing to the AI knowledge base. B. Retiring workers resented their years of knowledge being reduced to a computer system. C. Younger workers found the new technology difficult to incorporate into their day-to-day tasks. D. Retiring workers are proud to leave their knowledge as a legacy for the future.

D

Which of the following aspects involved in converting the stethoscope into a digital device to support patient diagnoses involves the use of AI? A. Sending digital signals to a mobile device with a machine learning app via bluetooth B. Inserting a digitizer into the stethoscope tube to convert the analog sound of the heart beat into a digital signal C. Graphing heart beat data on the mobile device allowing a physician to spot trends D. An app on the mobile device that applies learnings from previous diagnosis data to assist the physicians in their current diagnoses

D

Which of the following capabilities are benefits of Watson Oncology? A. Watson for Oncology curates only patient data to help clinicians create treatment regimes. B. Watson for Oncology creates evidence-based, patient-centric treatment regimens without the need for doctors to be involved. C. Watson for Oncology interprets MRI scans and other clinical imaging only. D. Watson for Oncology helps clinicians consistently create treatment regimes by ensuring they have access to the most up to date information.

D

Which of the following categories is NOT a use case for IBM Watson? A. Conversational assistance B. Compliance C. Building AI powered applications D. Time management service

D

Which of the following is NOT an attribute of Unsupervised Learning? A. It is useful for clustering data, where data is grouped according to how similar it is to its neighbors and dissimilar to everything else B. The algorithm ingests unlabeled data, draws inferences, and finds patterns from unstructured data C. It is useful for finding hidden patterns and or groupings in data and can be used to differentiate normal behavior with outliers such as fraudulent activity D. Takes data and rules as input and uses these inputs to develop an algorithm that will give us an answer

D

Which of the following is an attribute of Watson Assistant? A. Watson Assistant dynamically trains itself with industry-relevant content when first enabled at a customer site. B. Watson Assistant needs to be frequently updated on new intents and entities in order to understand similar requests across customers. C. Unlike humans Watson assistant does not remember user input. D. Watson Assistant ensures that customer data is protected.

D

Which of the following statements about Watson Assistant is correct? A. Watson Assistant requires a lot of data and examples to train an intent. B. You can only deploy Watson Assistant as an online chatbot on the public internet. C. You need expert programming skills to develop a chatbot with Watson Assistant. D. Watson Assistant understands the intent of what users are saying.

D

Which of the following statements about Watson Compare and Comply is INCORRECT? A. Watson Compare and Comply allows you to gather insights on the documents in your company. B. Watson Compare and Comply associates each element within the document with categories, and identifies the nature and party of the element. C. You can find areas of interest within the document based on the categories identified. D. Watson Compare and Comply compares a document with a custom grammatical model and ensures that it is in compliance.

D

Which of the following statements about Watson Personality Insights is correct? A. Watson Personality Insights uses facial recognition to detect emotion of participants in video calls. B. Watson Personality Insights supports only American English. C. Watson Personality Insights service tailors a customer's experience based on the tone of their voice. D. Watson Personality Insights requires no training, it works right out of the box.

D

Which of the following statements about Watson Visual Recognition service is NOT correct? A. Comes with several pre-trained models, like food recognition and object recognition. B. Provides custom training functionality so you can provide your own custom image data. C. Integrates with other tools in the Watson portfolio, such as Watson Studio. D. Comes trained to your custom specifications with the image data you supply to IBM.

D

Which of the following statements about Watson Visual recognition is correct? A. Visual Recognition service CANNOT be scaled to handle heavy workloads. B. With Watson Visual Recognition you must create your own custom models to use the service. C. Watson Visual Recognition requires complex programming capabilities. D. Watson Visual Recognition can detect human faces and identify qualities such as gender and age of facial features.

D

Which of these statements is true? A. Cognitive systems can derive mathematically precise answers following a rigid decision tree approach B. Cognitive systems can only process neatly organized structured data C. Cognitive systems can only translate small volumes of audio data into their literal text translations at massive speeds D. Cognitive systems can learn from their successes and failures

D

Which one of these ways is NOT how AI learns? A. Reinforcement Learning B. Unsupervised Learning C. Supervised Learning D. Proactive Learning

D

You are building a visual recognition system that will identify malformed widgets. Which capability of Watson Visual Recognition will make this possible? A. The built-in models, such as facial recognition. B. The ability to incorporate Watson Visual Recognition models into Apple iOS mobile devices by using Apple's Core ML framework. C. The ability to create moving video from still images. D. The ability to build custom models to recognize between good and defective widgets coming out of the assembly line.

D

Chatbots are also known as: A. Artificial Conversational Entities (ACE) B. Virtual Assistants C. Chatterbots D. Talkbots E. All of the above

E

RBS has employed CORA, powered by Watson, to deliver better customer service and empower the customer service center agents. Which of the following statements about CORA are correct? A. Cora is trained with over 200 customer intents and has over a thousand responses to those intents. B. Cora has the ability to address all customer queries eliminating the need for a human agent talk to the customer. C. Cora offers guidance to the customer so they can help themselves. D. Cora hands off the customer seamlessly to an agent for complicated questions that may require human intervention. A. All of the options are correct B. None of the options are correct C. Only option D is correct D. Only options B and C are correct E. Only options A, C, and D are correct

E

Select all the statements that are true. A. We should provide Watson with at least 5 examples per intent B. An intent is a purpose or goal expressed by the user's input C. Intents start with an # symbol D. We train Watson by providing examples for our intents E. All of the above

E

Which of the following are challenges that LivePerson identified in creating positive interactions between customer and company? A. People are turning to self-service and messaging as a preferred way to engage with customer service. B. Legacy voice channels are frustrating for the customer, expensive, and don't necessarily work well. C. Frustrating experiences interacting with customers lead to high agent attrition. D. Consumers prefer to interact with customer service agents by email or by voice. A. All of the options are correct B. None of the options are correct. C. Only option A is correct. D. Only options B and D are correct. E. Only options A, B, and C are correct.

E

Which of the following statements about IBM's views on AI are correct? A. Data and insights belong to the people and businesses who created them. Organizations that collect, store, manage, or process data have an obligation to handle it responsibly. B. Knowing how an AI system arrives at an outcome is key to trust. To improve transparency, we should define how we build, deploy, and manage AI systems through scientific research. C. Unbiased models and a spirit of diversity and inclusion are necessary to create fair AI systems, which can mitigate, rather than magnify, our existing prejudices. D. AI can be applied to solve some of humanity's most pervasive problems and create opportunity for all. E. All of the above.

E

Which of the following tasks does Watson Discovery perform? A. Ingest and standardize both structured and unstructured data. B. Use natural language queries to search your data. C. Create a chatbot to interact with your customers. D. Display your data with time series, graphs and aggregations. A. All of the options are correct B. None of the options are correct C. Only options A and B are correct D. Only option C is correct E. Only options A, B, and D are correct

E

A node can only have one slot and therefore cannot assign more than one context variable. True False

F

Chatbots can only be deployed on WordPress sites. True False

F

Entities start with an # symbol True False

F

Handlers are evaluated after the "Not found" responses you defined in a slot. True False

F

In general, a required slot will only ask its question to the user once, even if the user replies with irrelevant information. True False

F

The value of an entity detected in the user input is automatically available for the entire duration of the conversation with the user. True False

F

There is no way to limit the chatbot usage in the Watson Assistant WordPress plugin (to prevent abusive users). True False

F

True or false: Watson Speech to Text can transcribe only pre-recorded audio, not live audio streams. True False

F

True or false: When you use your data with any Watson Service, you must agree to allow IBM full access to that data. True False

F

Watson Assistant (formerly Conversation) can only be used to create chatbots in English. True False

F

What is the format of the documents that you can upload to Watson Discovery? A. PDF B. JSON C. HTML D. Excel E. PNG F. All of the above

F

One or more skills can be linked to an Assistant. In other words, an Assistant can "contain" one or more skills. True False

T

Digressions allows us to decide what the chatbot should do when the user asks a different question instead of replying to the slot question. True False

T

Entities allow us to capture specific information in the user input True False

T

Entity values can have synonyms and patterns True False

T

IBM Watson AI services are currently available ONLY on IBM Cloud. True False

T

Slots allow us to collect information from the user and store it in context variables. True False

T

If Watson detects the wrong intent, we can train Watson by selecting a different intent from the Try it out panel. True False

T

In general, child nodes are considered if the parent node condition is met. True False

T

Multiple conditional responses allow us to attach conditions to responses within a node. True False

T

Natural Language AI algorithms that learn by example are the reason we can talk to machines and they can talk back to us. True False

T

Once set, context variables can be accessed for the duration of the conversation with a given user. True False

T

A preview link integration allows us to share our chatbot with friends and colleagues. True False

T

The "Found" section of a slot allow us to specify what to say to the user (e.g., thanking them) when they provide a valid reply to the slot. True False

T

The "Not Found" section of a slot allow us to specify what to say to the user when they provide an invalid reply to the slot (e.g., a reply that doesn't meet the slot condition). True False

T

The Content Catalog offers collections of pre-made intents for various industries. True False

T

The Watson Assistant (formerly Conversation) plugin for WordPress allows us to deploy a chatbot by specifying the credentials of the corresponding Assistant, without the need to develop a separate, proxy application. True False

T

The WordPress plugin for Watson Assistant allow us to customize the look and feel of the chat box that appears on the site. True False

T

The evaluation of peer nodes proceeds top to bottom until a node with a matching condition is found. Child nodes are only considered for execution after their parent's condition is met (or if a jump is involved.) True False

T

The order of nodes in the dialog can affect how the chatbot works. True False

T

The performance of chatbots can be evaluated in the same way as human agents - with Customer Satisfaction (CSat) scores. True False

T

The proliferation of AI will create new ways of working and new jobs for which people must prepare. True False

T

The three main components of a Dialog Skill are Intents, Entities, and Dialog. True False

T

To be called a chatbot, a bot needs to converse with the user. True False

T

To get the best out of Watson Services on the IBM Cloud, you must be located in a major metropolitan area, so that you have access to a very high speed internet connection. True False

T

True or False: Watson Natural Language Classifier enables users to organize data by having machine learning analyze text, label items, and sort data into custom categories. True False

T

Two user questions can have the same intent but different entity values. True False

T

Using Watson Knowledge Studio enables you to teach Watson about the specialized terminology used in your industry. True False

T

Watson Assistant is a chatbot building service hosted on IBM Cloud. True False

T

Watson Personality Insights can detect personality characteristics from text written by individuals, which enables your organization to tailor communication with the individual. True False

T

We must explicitly enable returns to a slot to continue where we left off before a digression. True False

T

When creating deep learning algorithms, developers configure the number of layers and the type of functions that connect the outputs of each layer to the inputs of the next. True False

T

Woodside, like many organizations, faces losing historical knowledge as the older generation of workers retires. AI systems can be a key part of retaining that knowledge and making it easily accessible to younger workers. True False

T