App Builder Practice Test 1 & 2
When specifying an auto-numbered field in Salesforce, which of the following items are you able to specify? Choose 2 answers Starting Number Font size Language Display Format
Starting Number Display Format
Universal Containers would like to collaborate with its customers within Salesforce, so they'd like to enable the "Allow Customer Invitations" Chatter setting. What ability will be given to Customers when invited to Chatter Group? The ability to invite members to groups of which they are a member. The ability to @mention accounts of which they are a contact. The ability to request access to public groups. The ability to interact with members of their groups.
The ability to interact with members of their groups.
An app builder notices several Accounts converted from Leads are missing information they expected to be caught via Account validation rules. What could be the source of this issue? - Lead validation rules fail to validate on records when they are being converted. - The lead settings are allowing users to intentionally bypass validation rules. - Account validation rules fail to validate on records converted from a lead. - The lead settings are unchecked to require validation for converted leads.
The lead settings are unchecked to require validation for converted leads.
After a deal is closed, CK wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account. What solution should an app builder use for this request? Picklist field Multi-select picklist field Text field Lookup field
Lookup field
UC has a custom 'Invoice__c' object and a custom 'Invoice_Line_Item__c' object. The 'Invoice_Line_Item__c' object has a lookup relationship to the 'Invoice__c'. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so. Which two reasons could be preventing this relationship conversion? Choose 2 answers - 'Invoice_Line_Item__c' records exist without having the 'Invoice__c' lookup field populated. - There is a roll summary field on the 'Invoice__c' object. - Custom objects are unable to be on the detail side of a master-detail relationship. - There are already two master-detail relationships on the 'Invoice_Line_Item__c'.
- 'Invoice_Line_Item__c' records exist without having the 'Invoice__c' lookup field populated. - There are already two master-detail relationships on the 'Invoice_Line_Item__c'.
Which two solutions prevent a formula field from being referenced by roll-up summary field? Choose 2 answers - A cross-object field reference in the formula field - The CASE( ) function in the formula field - The NOW( ) function in the formula field - Across object workflow updating a field referenced by the formula field
- A cross-object field reference in the formula field - The NOW( ) function in the formula field
UC wants some enhancements on its Opportunity page layout to improve efficiency and collaboration. Which two solutions should an app builder suggest to help meet these requirements? Choose 2 answers - Add a Path component with fields and instructions aligning to stages on the Opportunity. - Use two Tabs components to separate record information from activities. - Mark stage dependent fields as required on the Opportunity page layout. - Set up an approval process requiring manager consent at each stage of the Opportunity.
- Add a Path component with fields and instructions aligning to stages on the Opportunity - Mark stage dependent fields as required on the Opportunity page layout.
CK received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively. What are two considerations an app builder should evaluate? Choose 2 answers - An object can have up to two master-detail relationships. - An app builder is unable to change a lookup to a master-detail relationship. - A value is required in all records of the lookup field prior to converting to a master-detail relationship. - A trigger on save or update can kick off calculations.
- An object can have up to two master-detail relationships. - A value is required in all records of the lookup field prior to converting to a master-detail relationship.
Sales reps at CK forget to submit for approval when CK needs orders to be reviewed before close won. CK wants to automatically submit Opportunities to the Secure Commitment Stage and eliminate manual submission. Which three features would meet the business requirements? Choose 3 answers - Apex - Flow - Workflow - Chatter action - Process Builder
- Apex - Flow - Process Builder
DreamHouse Realty (DR) is expanding into subsidized housing by partnering with local government entities. DR uses Sales Cloud and enables field history tracking on the Opportunity object. Due to increased information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions. Which two considerations should be made by the team? Choose 2 answers - Rich text field values of all lengths are displayed fully in reports. - Audit Trail is available through REST API extracts. - Data loss may occur when changing custom field types. - Field History Tracking records value changes of 255 characters or less.
- Audit Trail is available through REST API extracts. - Data loss may occur when changing custom field types.
An app builder is preparing to deploy a new app from the sandbox to production using change sets. What two considerations should an app builder keep in mind during this process? Choose 2 answers - Change sets do not include all components and may have to perform some changes manually. - Users should be logged out of production when receiving inbound change sets. - Salesforce Connect automatically establishes a link between environments. - Transactions will revert if the deployment errors.
- Change sets do not include all components and may have to perform some changes manually. - Transactions will revert if the deployment errors.
The CK sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field. After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience. Which two solutions could an app builder suggest? Choose 2 answers - Set up different mobile menu configurations for different types of users. - Create a custom App Page and assign to the mobile menu. - Include Today as a navigation item in the app. - Allow mobile users to switch between Lightning and Classic.
- Create a custom App Page and assign to the mobile menu. - Include Today as a navigation item in the app.
UC is migrating its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet this requirement? Choose 2 answers - Include the Currency ISO Code Column in the import file. - Use Import Wizard to import the records. - Include the Currency ISO code in all currency fields in the import file. - Use Data Loader to import the records.
- Include the Currency ISO Code Column in the import file. - Use Data Loader to import the records.
UC use Contracts for agreement with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000. Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved? Choose 2 answers - Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as 'Manager'. - Create an approval process on the Contract object with one step for each sales manager that sets the approver as the director. - Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed. - Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.
- Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as 'Manager'. - Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.
Universal Containers stores invoices in SAP. Users want to view invoice data on the related Account records in Salesforce. How can this be achieved? Choose 2 answers - Create a custom Invoice object and connect to SAP using Data Loader. - Create an external object connected to an invoice table in SAP. - Use SAP data export functions to load data directly in Salesforce. - Connect to an OData Publisher Service for SAP databases.
- Create an external object connected to an invoice table in SAP. - Connect to an OData Publisher Service for SAP databases.
What type of field can be referenced by a Roll-up Summary field using SUM? Choose 3 answers - Formula - Currency - Number - Percent - Date
- Currency - Number - Percent
Due to the complexity of the UC sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another. Which three common items can an app builder move when using a change set? Choose 3 answers - Web-to-lead - Standard fields - Custom object - Apex class - Custom field
- Custom object - Apex class - Custom field
What are two reasons to create an unmanaged package? Choose 2 answers - Publishing an application for sale on AppExchange. - Distributing open-source projects on the AppExchange. - Distributing upgradeable components to other Salesforce org. - Deploying from a Developer Edition environment.
- Distributing open-source projects on the AppExchange. - Deploying from a Developer Edition environment.
The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers - Existing list views that reference the field may be deleted. - Field references will be removed in Visualforce pages. - All data should be backed up before converting a text field. - Changing a field type will remove existing field history.
- Existing list views that reference the field may be deleted. - All data should be backed up before converting a text field.
Which type of relationship can be defined with external objects? Choose 2 answers - Cross organizational look-up - External look-up - External master-detail - Indirect look-up
- External look-up - Indirect look-up
UC has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information. Which two options could meet this requirement? Choose 2 answers - External objects - Custom objects - Related objects - Big objects
- External objects - Big objects
Which of the following actions must be performed in order to track changes on a specific field? Choose 2 answers - Field History Tracking must be enabled on the object the field belongs to. - Field History Tracking must be enabled at the Profile level for the desired users. - Field History Tracking must be enabled at the Company Information level. - You must file a case with Salesforce to enable Field History Tracking for your org. - The desired field to track history on must be selected under Field History Tracking for the object it belongs to.
- Field History Tracking must be enabled on the object the field belongs to. - The desired field to track history on must be selected under Field History Tracking for the object it belongs to.
UC wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab. Which two solutions can be used to support and simplify this process using a list view? Choose 2 answers - Filter the list view by customer record type and enable inline editing functionality. - Make the list view dynamically so only "My Contacts" are visible to the user. - Add a chart to the list view to show the percentage of contacts that have already been cleaned up - Clone a master list view for each user on the team so they can view their customers.
- Filter the list view by customer record type and enable inline editing functionality. - Add a chart to the list view to show the percentage of contacts that have already been cleaned up.
A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions. Which two conditions should the app builder review? Choose 2 answers - If the list view contains more than one record type - If the list view contains a chart created by the user - If the list view restricts sharing for the user - If the list view selected is the recently viewed list view
- If the list view contains more than one record type - If the list view restricts sharing for the user
Which two places can an app builder go to see a list of available Custom Lightning components in their org? Choose 2 answers - Lightning App Builder - Lightning components in Setup - Lightning component Generator - Visualforce components in Setup
- Lightning App Builder - Lightning components in Setup
An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page. Which two reasons can be preventing the app builder from being able to add the custom component? Choose 2 answers - My Domain must be deployed to add custom components to the page with the App Builder. - A custom tab must be created to add custom components to the page with the App Builder. - The component is tagged for record pages instead of home pages and is not showing up in the App Builder. - The component requires a developer permission to add it to the page with the App Builder.
- My Domain must be deployed to add custom components to the page with the App Builder. - The component is tagged for record pages instead of home pages and is not showing up in the App Builder.
To increase adoption, UC is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object - one with a master-detail, and the other two not. Each of these objects has 15 fields they would like to summarize on the Account object. What are two considerations for this proposal? Choose 2 answers - Roll-up summaries are limited to master-detail relationships. - Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG. - An object can have 25 roll-up summaries. - An object can have 20 object references.
- Roll-up summaries are limited to master-detail relationships. - An object can have 25 roll-up summaries.
What are true statements regarding roll-up summary fields? Choose 2 answers - Roll-up summary fields can only be created on the master of a master-detail relationship. - The roll-up summary field inherits the field-level security of the child object. - Changes to the value of a roll up summary field can trigger assignment rules to run. - Multi-select picklist fields can be used in the field column of roll-up summary filters.
- Roll-up summary fields can only be created on the master of a master-detail relationship. - Changes to the value of a roll up summary field can trigger assignment rules to run.
Universal Containers(UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected Record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements? Choose 2 answers - Select Insert Null Values in Settings. - Use Data Loader to update leads using the CSV file. - Select the correct record type. - Use Import Wizard to update leads using the CSV file.
- Select Insert Null Values in Settings. - Use Data Loader to update leads using the CSV file
An app builder wants to use Process Builder to automate some of the work being done by the sales team. What are three capabilities of Process Builder that can improve productivity? Choose 3 answers - Send an outbound message. - Send an email alert. - Create a child record. - Update a related record. - Delete a related record.
- Send an email alert. - Create a child record. - Update a related record.
The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2 answers - The account lookup field on the project record can be made optional. - Cross-object field updates between the Project and Account records are not supported. - Users can only delete Accounts if they have access to related projects records. - The account record can include roll-up summary field with data from the project records
- The account lookup field on the project record can be made optional. - Cross-object field updates between the Project and Account records are not supported.
An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page? Choose 2 answers - The page layout includes the case feed component. - The email button contains JavaScript. - The case page layout also contains custom buttons. - The page layout excludes the case feed component.
- The email button contains JavaScript. - The page layout excludes the case feed component.
Which statement is true about converting a lead? Choose 3 answers - The lead's most recent campaign record is automatically applied to the 'PRIMARY campaign source' field on the opportunity. - Users can convert leads that are associated with an active approval process. - Multi-select picklist values on lead records overwrite values on the contact's corresponding field. - Administrator may choose whether to enforce validation rules & triggers. - The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
- The lead's most recent campaign record is automatically applied to the 'PRIMARY campaign source' field on the opportunity. - Administrator may choose whether to enforce validation rules & triggers. - The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
UC wants to let its users have access to the pricing document when viewing a Contract related to an Account. Which feature should the app builder use to create easy access to the document? Quick Action on the Account object A custom detail page link on the Contract object A custom detail page link on the Account object Quick Action on the Contracts object
A custom detail page link on the Contract object
CK wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes. What validation rule would an app builder use to prevent other users from making this update? - AND( $UserRole.Name = 'Marketing', Retail_Opt_In__c="Yes" ) - AND( $UserRole.Name != 'Marketing', ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c, "Yes") - AND( $UserRole.Name != 'Marketing', Retail_Opt_In__c="Yes" ) - AND( $UserRole.Name = 'Marketing', ISPICKVAL(Retail_Opt_In__c, "Yes")
AND( $UserRole.Name != 'Marketing', ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c, "Yes")
CK created a Locked__c custom field to identify Account records that should restrict modifications for all users except the system administrator. What validation rule will enforce this requirement on locked Account records? - AND( Locked__c = TRUE, $Profile.Name = "System Administrator" ) - AND( Locked__c = TRUE, $Profile.Name != "System Administrator" ) - AND( Locked__c = TRUE, Stage = "Closed Won", $UserRole.Name != "System Administrator" ) - AND( Locked__c = TRUE, $UserRole.Name != "System Administrator" )
AND( Locked__c = TRUE, $Profile.Name != "System Administrator" )
UC created a 'New Task' custom action on the Opportunity object. The action was added to all page layouts in the Mobile & Lightning Actions section. Which Lightning component should the app builder add to the layout to display the action? - Highlights panel - Related record - Related lists - Activities
Activities
CK tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer. How could an app builder meet this requirement? - Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. - Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. - Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. - Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts.
Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.
An app builder wants to update a field on the parent record when a child record connected via lookup is deleted. What automation should the app builder use? Process Builder Screen flow Workflow rule Apex code
Apex Code
The marketing director is concerned that too many car parts were given away for free last year. What functionality should be used to ensure all free parts receive the marketing directors' sign-off? Process Builder Chatter feed Workflow Approval process
Approval process
UC needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely. What formula should an app builder use to create this new field? TEXT(Id) ISNUMBER(Id) CASESAFEID(Id) VALUE(Id)
CASESAFEID(Id)
What is a section of the Lightning App Builder Tool? Choose 3 answers Canvas Mini Page Layout Selected Publisher actions Mobile Cards Components
Canvas Selected Publisher Actions Components
CK's management team frequently travels and wants to approve requests from their team on the go via Chatter. Where would an app builder enable this ability? Object Settings Approval Process Settings Chatter Feed Tracking Chatter Settings
Chatter Settings
UC wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement? - Create a workflow rule to check the fields are formatted correctly. - Make a formula field to check the format of the important fields. - Configure a validation to require a field for a specific record type. - Update the important fields to be required on the page layout.
Configure a validation to require a field for a specific record type.
Dream House Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer's home is published on the web. How should messages be posted for this group? - Write a Flow to modify a record owned by a group - Write an Apex Trigger to modify a record owned by a group - Configure a Workflow Rule with field update to post to Chatter - Create a Process Builder with an immediate action of post to Chatter
Create a Process Builder with an immediate action of post to Chatter
An app builder has created a custom object that should be populated in the Global Search results. What should the app builder do to ensure the results are generated in the Global Search? - Create a custom tab set to Default Off - Create a search layout - Create a custom tab set to Hidden - Create a search filter
Create a custom tab set to Default Off
An app builder has been asked to display an Overdue Date that is two months after a Task's Due Date. Which approach should the app builder take? - Use Process Builder and set Overdue Date equal to DueDate + ((365/12)* 2). - Create a formula field using DueDate + 60. - Use Process Builder and set Overdue Date equal to DueDate+ 60. - Create a formula field using the ADDMONTHS( ) function.
Create a formula field using the ADDMONTHS( ) function.
At USM, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object. How can app builder satisfy this requirement? Sharing Rule Field-level Security Classic Encryption Defer Calculations
Field-level Security
UC created a custom object called Component to capture details about products sold. What approach should an app builder take to show Component as a related list on Product? - Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout. - Create a roll-up on Product. Add the Component related list to the Product page layout. - Create a junction object to relate Component and Product. Add the Component related list to the Product page layout. - Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.
Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.
CK has five years of sales data in their database, and CK's managers would like to check out their customers' first purchase records. How can app builder use roll-up summary to meet this requirement? - Create a new date field called First_Order_Date__c, then create a roll-up summary to update the field using Type MIN. - Create a new roll-up summary field called First_Order_Date__c, using Type MIN on the Opportunity Close Date with a filter where IsWon = TRUE. - Create a new roll-up summary field called First_Order_Date__c, using Type SUM on Opportunity Close Date. - Create a new date field called First_Order_Date__c, create a new Workflow to set the date, and roll up the value with a filter where IsWon = TRUE.
Create a new roll-up summary field called First_Order_Date__c, using Type MIN on the Opportunity Close Date with a filter where IsWon = TRUE.
UC uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the HR department. How should the app builder meet this requirement? - Create an Apex sharing rule to share the field with users that have "HR" in their role. - Create sharing rule to share the field with the VP of HR with Role and Subordinates. - Create a page layout with the field for HR users and another page layout without the field for all other users. - Create a page layout with the field and use field-level security to hide the field from all other users.
Create a page layout with the field and use field-level security to hide the field from all other users.
UC generates leads from three different sources: web, trade shows, and partners. Some of the information collected is applicable to all sources, there is also information that is unique to each type of lead. What should an app builder configure to meet these requirements? - Create a partner community and a record type for web and trade show leads. - Create three lead record types each with its own page layout contining the relevant fields. - Create three sections on the lead layout and instruct users to collapse the non-relevant fields. - Create custom page layouts for each type of lead only containing the relevant fields.
Create three lead record types each with its own page layout contining the relevant fields.
The VP of Sales has requested that Account Site information should be visible on all Opportunity records. What is the recommended solution to meet this requirement? Roll-Up Summary Field Cross-Object Formula Field Process Builder Workflow Rule
Cross-Object Formula Field
When a sales rep submits an account for approval, UC wants the user to answer additional questions via a popup window to populate additional record fields. What should an app builder use to achieve the desired result? - Process Builder and Flow - Lightning component and Process Builder - Custom button and Flow - Custom picklist field and Process Builder
Custom button and Flow
UC has the Account object's Org Wide Default set to Private. Marketing team owns their own marketing Accounts and needs to see the Sales team's Accounts. Sales and Marketing teams are in completely different branches of the role hierarchy. What feature should be used to enable Marketing team to see the Sales-owned accounts? Sharing Rule Flow Workflow Public Group
Sharing Rule
The previous administrator of the CK Salesforce Org always utilized text as the field type when creating new custom fields. CK's current road map requires a project that cleans up this Org during Lightning migration. Which three field types should be considered to keep better track of contact information in fields? Choose 3 answers Date Phone Email Number Time
Date Phone Email
CK wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process? Choose 3 answers - Invocable Process Builder - Email Alert - Task - Outbound Message - Invocable Flow
Email Alert Task Outbound Message
Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Choose 2 Answers Formula field Email field Text field Lookup field
Email Field Lookup Field
UC is piloting new features in an existing sandbox and wants to prevent sending outbound emails during testing. What should the app builder do to meet the requirement? Email relay to the configured host enabled Email deliverability set to system email only Email deliverability set to no access Email configured for SMTP authentication
Email deliverability set to no access
After discovering the second sun in the solar system, UMS wants to change the field relationship between 'Sun__c' and 'Planet__c' to a lookup rather than a master-detail. What should the app builder consider about the effect on reporting before making this change? - Existing reports created under the 'Sun__c' with 'Planet__c' report type made by Salesforce will be unusable, but not deleted. - Existing roll-up summary fields will remain on the 'Sun__c' object and available for reporting, but it will not be updated any more. - Existing roll-up summary fields will be deleted from the 'Sun__c' object and from any reports where they were added. - Existing reports created under the 'Sun__c' with 'Planet__c' report type made by Salesforce will be deleted.
Existing reports created under the 'Sun__c' with 'Planet__c' report type made by Salesforce will be unusable, but not deleted.
Dreamhouse Realty requires that field value changes should be displayed on Chatter for certain fields such as 'Asking_Price_c' and 'Real_Estate_Agent_c' on their custom object 'House_c'. Which Chatter feature should the app builder utilize? Publisher Actions in Chatter Feed Tracking in Chatter Thanks in Chatter Topics in Chatter
Feed Tracking in Chatter
What is the limitation of Schema Builder when creating a custom object? - Custom fields can be added to any custom objects, excluding formula field types. - Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas. - Save should be clicked each time a new object, field, or relationship is created. - Relationships can be made to any custom objects, but any relationships to standard objects should be built in Lightning Object Manager.
Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas.
DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To_Be_Installed__c checkbox field on the Lift__c object should be checked and an external system should be notified via an outbound message the next day when a lift is sold. What automation tool should be used to complete this task? Process Builder Escalation Rule Approval Process Flow
Flow
An app builder has a custom component they want to make available on the utility bar, but the component is not available. How should the component be added? - For use on the utility bar - For use in Lightning App Builder - For use in App Manager - For use on record pages
For use in App Manager
UC wants to deliver purchased containers to remote construction sites. These locations are missing a traditional street address. In these cases the customer will supply UC with the coordinates to the location. What type of field should the app builder use to capture this information? External Lookup Text Geolocation Number
Geolocation
UC has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object. Which feature should the app builder use? Global Picklist Value Set Next Best Action State and Country Picklist Field Update
Global Picklist Value Set
An app builder wants to add the option 'Send New Email' from Leads, Contacts, and Accounts for users on mobile. What is the benefit of using global actions to accomplish this? - The global action's layout automatically clones the default page layout. - Global actions are record-specific and are available when searching that particular object. - Global actions can be accessed anywhere; actions are available on mobile including record detail pages, feed, and Chatter groups. -Salesforce Lightning Component Library houses exiting global actions prebuilt for use.
Global actions can be accessed anywhere; actions are available on mobile including record detail pages, feed, and Chatter groups.
CK wants to efficiently increase the company's adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously. What tool should be used? Schema Builder Lightning Object Creator Data Loader Import Wizard
Lightning Object Creator
Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in. What formula should an app builder use to select the contact's preferred name for email communications? - IF(NOT(ISBLANK(Nickname__c)),Nickname__c,FirstName) - IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName) - IF(ISNULL(Nickname__c),Nickname__c,FirstName) - IF(TEXT(Nickname__c),Nickname__c,FirstName)
IF(NOT(ISBLANK(Nickname__c)),Nickname__c,FirstName)
UC has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records. • Sales rep A manually shares an opportunity record with sales rep B. • Sales rep B has access to shared opportunity's related account even though the account is NOT in sales rep B's territory. • Sales rep C CANNOT see either record. Based on the information given, why can sales rep B see the shared opportunity's related account? Sales rep B was added to the Account team. Sharing set is grating access to the Account. Implicit access to the Account. Account was also manually shared.
Implicit access to the Account.
UC have changes that need to be deployed from Sandbox to Production. Where should an app builder look to verify that a Change Set can be deployed? Inbound Change Sets Outbound Change Sets Deployment Settings Deployment Status
Inbound Change Sets
UC wants to display real-time stock price for each Account on the Account record page. How should the app builder implement this request? Install a solution from the AppExchange Add a Dynamic Report to the page layout Create a Lightning Web Component Build a Visual Flow that uses API calls
Install a solution from the AppExchange
UC tracks Account locations in 'Zip_Code__c', a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders. What formula should the app builder create on Order to display only the first five digits of 'Zip_Code__c' from the parent Account? BEGINS(Account.Zip_Code__c, 5) TEXT(Account.Zip_Code__c, 5) LEFT(Account.Zip_Code__c, 5) LPAD(Account.Zip_Code__c, 5)
LEFT(Account.Zip_Code__c, 5)
When configuring a record type, app builder can configure available value of picklist fields for the page layout. Which opportunity standard field is available to be configured directly in the Opportunity record type? Choose 2 answers Forecast Category Lead Source Type Stage
Lead Source Type
UMS has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? - Managed packages provide intellectual property protection on Apex code - Managed packages need a per-user charge on AppExchange - Unmanaged packages can be set up to prevent user customizations - Unmanaged packages allow for patches on programmatic changes but not Apex
Managed packages provide intellectual property protection on Apex code
DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period. What type of relationship would an app builder set up to meet this specification? Many-to-many Lookup Indirect lookup Master-detail
Master-detail
An app builder uses Process Builder to create a Chatter post. Which two items should be avoided to ensure a post is successfully created? Choose 2 answers Message is posting to a private Chatter group Message starts with a field reference Message has a space at the beginning Message is posting to a Community user or group
Message starts with a field reference Message is posting to a Community user or group
Properly installing managed packages helps prevent conflicts with customizations made by customers and partners. What functionality should be used to set up packages? Namespace Help setting Description Allow sharing
Namespace
CK is finding sales people are inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within 2 weeks after the close date. A custom field called Scheduled_Ship_Date__c on the Opportunity records the ship date. How should the app builder ensure this field is properly filled out before setting the Opportunity to closed won? - OR(ISPICKVAL(StageName ="Closed Won")&&(Scheduled_Ship_Date__c-CloseDate)>14,ISBLANK(Scheduled_Ship_Date__c)) - OR(ISPICKVAL(StageName,"Closed Won")&&(Scheduled_Ship_Date__c-CloseDate)>14,ISBLANK(Scheduled_Ship_Date__c)) - ISPICKVAL(StageName,"Closed Won")&&(Scheduled_Ship_Date__c-CloseDate)>14 - ISPICKVAL(StageName="Closed Won")&&(CloseDate-Scheduled_Ship_Date__c-CloseDate)>14
OR(ISPICKVAL(StageName,"Closed Won")&&(Scheduled_Ship_Date__c-CloseDate)>14,ISBLANK(Scheduled_Ship_Date__c))
CK switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggles with gathering feedback from core team members, including understanding who is available to respond. Which two ways could CK use in Chatter to solve this problem? Choose 2 answers Topics Streams Out of Office Polls
Out of Office Polls
An app builder has been asked to create separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should the app builder use to accomplish this? Choose 3 answers Page Layouts Profiles Apex Trigger Path Schema Builder
Page Layouts Profiles Path
CK wants to have a visual representation to track delivery status. Which component should the app builder recommend? Related record Path Related list Details
Path
The services manager wants to make sure the team enters case priority consistently. What feature can an app builder use to accomplish this? Path Next Best Action Flow In-App Guidance
Path
CK is redefining its entire business process to convert the Manager Notes field from a Long Text Area field. The goal is to encourage managers to be more concise in their comments and stay at 255 characters or less. There is preexisting information in the Manager Notes field that often is well beyond the character limit. What would happen to any existing information if the app builder tries to convert to preexisting Long Text Area field to Text Area? - Preexisting information in the field will be completely lost. - Preexisting information will remain even if it was over 255 characters. - Preexisting information will truncate to the first 255 characters. - Preexisting information will cause an error message to pop up.
Preexisting information will truncate to the first 255 characters.
UMS's service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a maintenance work order gets closed. What tool should an app builder recommend to help meet this requirement? Contact Request Flow Apex Trigger Process Builder Visualforce
Process Builder
CK wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed__Cases_c. Which two automation solutions would meet these business requirements? Choose 2 answers Process Builder Workflow Apex AppExchange
Process Builder Apex
An app builder wants to create a custom object and 10 fields. What should the app builder use to create the object, fields, and relationships quickly from one place? Schema Builder Lightning Object Creator Developer Console Manage Field Permissions
Schema Builder
What should an app builder consider when choosing a template for a new Lightning record page? - To view the record page, users need "View All Data" permissions for the object. - Page structure will automatically adapt to the device being used to view the record page. - Select a new template for each type of device users use to view the record page. - The template can be changed at any time after the initial save by clicking Edit Page.
Select a new template for each type of device users use to view the record page.
Sales representatives at UC should be restricted to view Cases associated with Accounts in their territory. UC's data model sharing for Accounts is private and an administrator owns all the Accounts in the UC org. Which two options should an app builder use to fulfill this requirement? Choose 2 answers - Set sharing for Cases to 'Private'. - In the Territory Model, set Case Access to 'View'. - Create a sharing set to share Cases with internal sales representatives. - Add sales representatives to the Account Team for Accounts, with 'Read Only' access to Cases.
Set sharing for Cases to 'Private'. In the Territory Model, set Case Access to 'View'.
When a deal is closed-won, it has to be approved by the owner's manager prior to being added to the leader board for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation. What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date? - Have the manager log on and reassign the approval request. - Use Process Builder to assign a delegated approver. - Set up a delegated approver for the manager. - Forward the approval request to the manager's assistant.
Set up a delegated approver for the manager.
UMS has a lookup relationship between a custom 'Galaxy__c' object and a custom 'Star__c' object. An app builder wants to create a roll-up summary field that counts the total number of 'Star__c' records related to each 'Galaxy__c' record. How would the current configuration impact the ability to achieve the desired result? - The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created. - The roll-up summary can be achieved by creating a formula field on the 'Galaxy__c' object. - A roll-up summary field will need to be created on the 'Galaxy__c' object with a field filter that selects all related 'Star__c' records. - The roll-up summary can be achieved by creating a formula field on the 'Star__c' object.
The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.
An app builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than six characters. Another app builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is San Francisco. What will happen if a sales rep saves an Account with a Billing City of San Francisco? - The record will not save and the validation rule's error message will be displayed. - The record will save but the Industry field will not change to Technology. - The record will save and the Industry field will change to Technology. - The record will not save and no error message will be displayed.
The record will save and the Industry field will change to Technology.
An app builder has created a new report type, but users can't select it from the Report Type list when creating a new report for the records that they own. What could cause this issue? The report type is in the status of Deployed Access to the necessary object is unavailable Access to Create and Customize Reports is disabled The report type is in the status of In Development
The report type is in the status of In Development
What is the capability of a schema builder? Choose 2 answers To update description of standard and custom objects. To modify custom field help text on standard objects. To create new look-up or master-detail object relationship. To enable field history tracking on standard objects.
To modify custom field help text on standard objects. To create new look-up or master-detail object relationship.
An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers Unique Required External ID Text(encrypted)
Unique External ID
A CK employee submitted an opportunity for approval by their manager. What would happen if the employee attempts to edit the description field after submission? - User will be able to edit the name, but unable to edit the description. - User will be presented with a 'Record Lock' notification. - User will be able to edit the description field only. - User will see the record is now owned by their manager.
User will be presented with a 'Record Lock' notification.
UC assigns system accessibility via Permission Sets and Permission Set Groups to ensure each user has proper accessibility. In a department, there are different levels of support staff: 1) Elementary staff needs five consistent Permission sets to complete duties 2) Some higher-level staff needs some additional permission sets exclusive to them What should the app builder do to assign proper permission sets to users? - Utilize Data Import Wizard to mass update Permission sets and Permission set groups for the specific users - Utilize Data Loader to mass update Permission sets and Permission set groups for the specific users - Utilize manage assignments button to assign each user with the same set of permission set groups and permission sets - Utilize manage assignments button to assign a permission set group and individual permission sets to each user
Utilize manage assignments button to assign a permission set group and individual permission sets to each user
DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage. What should app builder use to meet this requirement? Page Layout Activity History Record Type Validation Rule
Validation Rule
In addition to apex code, what automation tool can also update fields on any record in Salesforce, even those that are unrelated to a current transaction? Process Builder Workflow Rule Visual Workflow Approval Process
Visual Workflow
Which statement is true regarding Approval Processes in Salesforce? - You can specify who can edit locked records that have been submitted for approval. - You cannot lock records that have been submitted for approval. - All users in your Salesforce organization can submit records for approval. - Approval requests sent to a group consisting of more than one user require that all users unanimously approve. - None of the above.
You can specify who can edit locked records that have been submitted for approval.
