ATI organizational communication
A nurse is reviewing professional communication skills with a newly licensed nurse. Which of the following is a form of effective communication?
assertive
Which of the following types of communication is informal, distorted, and typically involved three or four individuals?
grapevine
A nurse manager is discussing formal and informal structures or processes with a newly licensed nurse. Which of the following statements made by the newly licensed nurse requires further teaching?
informal structures are visible
A nurse manager is reviewing concepts related to organizational communication with a group of charge nurses. Which of the following statements made by a charge nurse requires additional teaching?
information should be informally distributed
A nurse manager is discussing aggressive communication with a nurse who is having conflicts with peers due to her ineffective communication patterns. Which of the following should the nurse manager identify as a characteristic of aggressive communication?
infringes on the rights of others
A charge nurse is reviewing organizational structure with a group of newly licensed nurses. Which of the following should she include in her discussion?
lines of authority organizational size formal structures informal structures
A nurse manager is conducting an in-service on ineffective communication patterns. Which of the following should she include when discussing components of passive communication?
puts others' needs and wants ahead of self avoids conflict difficult time saying no
Which of the following should be included in an interpersonal or interdisciplinary team?
respiratory therapist provider nurse dietitian
Which of the following should a nurse include in the verbal SBAR report to a provider?
situation background assessment recommendation
A nurse manager is discussing organizational concepts in a charge nurse meeting. Which of the following statements by a charge nurse indicates a need for further teaching?
smaller organizations find communication more difficult due to size and complex processes
