BA 301 O&M Chapter 1 & 2

Accommodator firm

The Hardley Accounting Firm changes its accounting practices after the introduction of the Sarbanes-Oxley Act in 2002 is an example of?

Directing

The managerial function of ________ is the process of attempting to influence other people to attain the objectives of an organization.

Plans, controls, and evaluates

The term manager refers to anyone who _______

Unintended consequences

Within the context of the efficiency perspective of social responsibility, externalities involve ________

Tactical planning

________ translates long-term plans into actions designed to achieve specific and shorter-term goals and objectives.

True

In Mintzberg's management model, the negotiator role often requires managers to make accommodations with other units or other organizations.

False

In the "outside-in" approach of the strategic corporate social responsibility perspective, managers look at social issues in general terms of the extent to which they are problematic.

Answer: D

In the context of an organization, identify the correct statement from the following. Select one: a. All members are, by definition, parts of collective bargaining units. b. Union is synonymous with collective bargaining units. c. All those who are not involved in specific managerial activities must be members of the union. d. The term member refers to all employees of the organization.

Entrepreneurial

Managers in the ________ role not only make routine decisions in their jobs but also frequently engage in activities that explore new opportunities or start new projects.

Utilitarian

Mark heads his firm's international division in China and has been approached by local officials on several occasions to pay a bribe. After countless failed attempts, the officials are now threatening to shut down the facility if Mark doesn't pay up. Realizing that this would render thousands of employees jobless, Mark decides to pay the bribe. Mark adopted the ________ approach in arriving at this decision

The leader role

Matt is known to have substantial influence over his team. He has regular meetings with them to ensure that they do not lose sight of what they are trying to accomplish. He also motivates them to set challenging targets for themselves and achieve those targets. What role is Matt playing?

True

Planning involves estimating future conditions and circumstances, and based on these estimations, making decisions about the work of the manager and for all employees for whom she or he is responsible

Reactor firm

Ramen's retail store decides to stop using plastic bags after customers threatened to boycott its products is an example of?

True

Technical skills involve specialized knowledge about procedures, processes, and equipment and the related abilities of knowing when and how to use that knowledge.

False

The Foreign Corrupt Practices Act was passed in 1977 in order to prevent foreign government officials from making payments to U.S. firms.

Directing involves leading and motivating those the manager is responsible.

What is true about the principal managerial functions applicable to modern organizations?

Having a closed-door policy

Which of the following is least likely to encourage whistleblowing?

True

A manager's interpersonal skills include empathy, persuasiveness, and sensitivity.

True

Accommodator companies obey the letter of the law but do not make changes that might restrict profits unless they are required to do so

Demands

According to Rosemary Stewart, ______ involve(s) activities or duties that must be accomplished and standards or levels of minimum performance that must be met.

Moral Rights

According to the ________ approach to ethical decision making, some things are just right or wrong, independent of their consequences.

True

Having to make a choice between two competing but arguably valid options is known as an ethical dilemma.

Distributive justice

At Pixel Inc, all promotions, pay raises, and bonuses are based on employees' attainment of their goals and the extent to which they help the organization reach its objectives. Managers are strictly instructed to disregard irrelevant criteria such as the employee's age, gender, race, and so on when allocating rewards. This is indicative of ________.

Probability of effect

Cigarette ads and smoking have not been completely outlawed in part because the ________ is not 100 percent.

True

Employees are unlikely to conform to a corporate code of ethics unless other actions taken by the organization reinforce the code.