BADM 424- Chapter 5 & 6
Perfect Order
(i.e, simultaneous achievement of relevant customer metrics such as on-time delivery, damage free, and correct order quantity) metric that examines the total impact of an incorrect order in a single metric via a multiplier effect.
Social Responsibility
1. 2. 3. 4. 5.
Supply Chain Integration
1. 2. 3.
Supply Chain
Can be liberally viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end-user or consumer.
GSCF
Comprises eight processes Customer relationship management supplier relationship management customer service management demand management order fulfillment manufacturing flow management product development and commercialization returns management
Supply Chains
Fast agile & lean
Supply Chains- Lean
Focuses on eliminating all waste, including time, and ensuring a level schedule
SCOR
Idnetiies six processes- Plan Source Make Deliver Retern Enable
4PL
a company whose primary purpose is to ensure that various 3plS ARE WORKING TOWARD THE RELEVANT SUPPLY chain goals and objectives
There are three primary methods that organizations can pursue when attempting to integrate their supply chains. Which of the following is not one of them? a. informal agreements b. formal contracts d. vertical integration d. intensive distribution
a. informal agreements
Which organizational function is not a focus of the Supply Chain Operations Reference (SCOR) model? a. marketing b. logistics c. operations d. procurment
a. marketing
Which of the following is not a dimension associated with socially responsible procurement? a. profit b. safety c. the environment d. human rights
a. profit
What is perfect order? a. simultaneous achievement of relevant customer metrics b. an order that arrives on time c. an order that arrives undamaged d. an order that is easy for the receiver to fill
a. simultaneous achievement of relevant customer metrics
In an (n) __________ approach, all relevant software applications are provided by a single vendor. a. single integrator b. captive customer c. customer centric d. information outsourcing
a. single integrator
Which of the following is not a dimension associated with socially responsible procurement? a. waste b. excess c. obsolete d. scrap
b. excess
_________ materials refer to stock that exceeds the reasonable requirements of an organization a. waste b. excess c. obsolete d. scrap
b. excess
Kraljic's Portofolio Matrix _________________- a. provides a framework for evaluating warehousing decisions b. is used by many managers to classify corporate purchases in terms of their importance and supply complexity c. allows managers to evaluate whether to add, or not add, product lines d. is synonymous with the total cost of ownership
b. is used by many managers to classify corporate purchases in terms of their importance and supply complexity
Procuring products from suppliers close to one's own facilities refers to a. agglomeration b. near-sourcing c. dovetailing d. outsourcing
b. near-sourcing
______________ refers to the raw materials, component parts, and supplies bought from outside organizations to support a company's operations. a. inbound logistics b. procurement c. materials management d. supply managemet
b. procurement
A degree of aggressive procurement insolent not normally encountered in supplier selection refers to __________. a. supply management b. supplier development c. materials management d. physical supply
b. supplier development
What concept can be viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end user or consumer? a. logistics b. supply chain c. marketing channel d. inter organizational coordination
b. supply chain
____________ combines technology with manual employee effort to identify trends, perform comparisons, and highlight opportunities in supply chain processes, even when large amounts of data are involved. a. data mining b. supply chain analytics c. benchmarking d. environmental scanning
b. supply chain analytics
What concept refers to the variability in demand orders among supply chain participants? a. min-max fluctuation b. the bullwhip effect c. order fluctuation d. the boomerang effect
b. the bullwhip effect
With respect to gift giving and gift receiving, ___________ refers to money paid before an exchange. a. a kickback b. agglomeration c. a bribe d. dovetailing
c. a bribe
Two of the most prominent supply chain management process frameworks are the Supply Chain Operations Reference (SCOR) Model and the _________. a. Supply chain efficiency (SCE) model b. process clarification framework (pcf) c. Global supply chain forum (GSCF) model d. council of supply chain management professionals (CSMP) Model
c. global supply chain forum (gscf) model
The supply chain management concept originated in what discipline? a. marketing b. operations c. logistics d. production
c. logistics
Procurement and ________ are viewed as synonymous terms a. materials management b. supply management c. purchasing d. inbound logistics
c. purchasing
_________ materials are no longer serviceable, have been discarded, or are a by-product of the production process. a. waste b. obsolete c. scrap d. excess
c. scrap
Supply chain collaboration can be classified as transactional, strategic, or ______ in nature. a. operational b. superorganizational c. managerial d. tactical information sharing
d. tactical information sharing
Supply Chain collaboration
defined as cooperative relationships between members of a supply chain- formal or informal- between companies and their suppliers or customers, established to enhance the overall business performance of all parties
Supply Chains- Fast
emphasizes a speed and time component
Supply Chains- Agile
focuses on an organization's ability to respond to changes in demand with respect to volume and variety
Bullwhip Effect
is characterized by variability in demand orders among supply change members- the end result of which is inventory lumps
3PL
logistics outsourcing or contract logistics