BADM 424- Chapter 5 & 6

Perfect Order

(i.e, simultaneous achievement of relevant customer metrics such as on-time delivery, damage free, and correct order quantity) metric that examines the total impact of an incorrect order in a single metric via a multiplier effect.

Social Responsibility

1. 2. 3. 4. 5.

Supply Chain Integration

1. 2. 3.

Supply Chain

Can be liberally viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end-user or consumer.

GSCF

Comprises eight processes Customer relationship management supplier relationship management customer service management demand management order fulfillment manufacturing flow management product development and commercialization returns management

Supply Chains

Fast agile & lean

Supply Chains- Lean

Focuses on eliminating all waste, including time, and ensuring a level schedule

SCOR

Idnetiies six processes- Plan Source Make Deliver Retern Enable

4PL

a company whose primary purpose is to ensure that various 3plS ARE WORKING TOWARD THE RELEVANT SUPPLY chain goals and objectives

There are three primary methods that organizations can pursue when attempting to integrate their supply chains. Which of the following is not one of them? a. informal agreements b. formal contracts d. vertical integration d. intensive distribution

a. informal agreements

Which organizational function is not a focus of the Supply Chain Operations Reference (SCOR) model? a. marketing b. logistics c. operations d. procurment

a. marketing

Which of the following is not a dimension associated with socially responsible procurement? a. profit b. safety c. the environment d. human rights

a. profit

What is perfect order? a. simultaneous achievement of relevant customer metrics b. an order that arrives on time c. an order that arrives undamaged d. an order that is easy for the receiver to fill

a. simultaneous achievement of relevant customer metrics

In an (n) __________ approach, all relevant software applications are provided by a single vendor. a. single integrator b. captive customer c. customer centric d. information outsourcing

a. single integrator

Which of the following is not a dimension associated with socially responsible procurement? a. waste b. excess c. obsolete d. scrap

b. excess

_________ materials refer to stock that exceeds the reasonable requirements of an organization a. waste b. excess c. obsolete d. scrap

b. excess

Kraljic's Portofolio Matrix _________________- a. provides a framework for evaluating warehousing decisions b. is used by many managers to classify corporate purchases in terms of their importance and supply complexity c. allows managers to evaluate whether to add, or not add, product lines d. is synonymous with the total cost of ownership

b. is used by many managers to classify corporate purchases in terms of their importance and supply complexity

Procuring products from suppliers close to one's own facilities refers to a. agglomeration b. near-sourcing c. dovetailing d. outsourcing

b. near-sourcing

______________ refers to the raw materials, component parts, and supplies bought from outside organizations to support a company's operations. a. inbound logistics b. procurement c. materials management d. supply managemet

b. procurement

A degree of aggressive procurement insolent not normally encountered in supplier selection refers to __________. a. supply management b. supplier development c. materials management d. physical supply

b. supplier development

What concept can be viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end user or consumer? a. logistics b. supply chain c. marketing channel d. inter organizational coordination

b. supply chain

____________ combines technology with manual employee effort to identify trends, perform comparisons, and highlight opportunities in supply chain processes, even when large amounts of data are involved. a. data mining b. supply chain analytics c. benchmarking d. environmental scanning

b. supply chain analytics

What concept refers to the variability in demand orders among supply chain participants? a. min-max fluctuation b. the bullwhip effect c. order fluctuation d. the boomerang effect

b. the bullwhip effect

With respect to gift giving and gift receiving, ___________ refers to money paid before an exchange. a. a kickback b. agglomeration c. a bribe d. dovetailing

c. a bribe

Two of the most prominent supply chain management process frameworks are the Supply Chain Operations Reference (SCOR) Model and the _________. a. Supply chain efficiency (SCE) model b. process clarification framework (pcf) c. Global supply chain forum (GSCF) model d. council of supply chain management professionals (CSMP) Model

c. global supply chain forum (gscf) model

The supply chain management concept originated in what discipline? a. marketing b. operations c. logistics d. production

c. logistics

Procurement and ________ are viewed as synonymous terms a. materials management b. supply management c. purchasing d. inbound logistics

c. purchasing

_________ materials are no longer serviceable, have been discarded, or are a by-product of the production process. a. waste b. obsolete c. scrap d. excess

c. scrap

Supply chain collaboration can be classified as transactional, strategic, or ______ in nature. a. operational b. superorganizational c. managerial d. tactical information sharing

d. tactical information sharing

Supply Chain collaboration

defined as cooperative relationships between members of a supply chain- formal or informal- between companies and their suppliers or customers, established to enhance the overall business performance of all parties

Supply Chains- Fast

emphasizes a speed and time component

Supply Chains- Agile

focuses on an organization's ability to respond to changes in demand with respect to volume and variety

Bullwhip Effect

is characterized by variability in demand orders among supply change members- the end result of which is inventory lumps

3PL

logistics outsourcing or contract logistics