BIS 270 MIDTERM STUDY SET
What are cross-functional business processes? Give an example (FREE RESPONSE QUESTION)
"Cross-functional business processes involve collaboration and coordination across different departments or functions within an organization" -A team made up of sales and management (mixing divisions for idea generation) - Marketing and research in the same group for a "cross-functional" project or assignment - Building a new product requires a manufacturing line, design teams, and whoever builds prototypes
How do collaborative business culture and business processes differ from "command-and-control" firms? (FREE RESPONSE QUESTION) DO NOT COPY THESE. WE WILL ALL FAIL THIS SEMESTER IF 48 OF US HAVE THE SAME ANSWER. (gpt,ai,scramble,submit)
"In summary, collaborative cultures and processes promote openness, flexibility, and employee engagement, while command-and-control firms are characterized by hierarchical structures, top-down communication, and centralized decision-making. The former tends to be more adaptable in dynamic business environments, fostering innovation and agility."
A ________ is a senior manager who oversees the use of IT in the firm.
CIO
Which of the following adjusts copyright laws to the Internet age by making it illegal to circumvent technology-based protections of copyrighted materials?
Digital Millennium Copyright Act
Which of the following systems would you use to determine which trends in your supplier's industry could affect your firm the most during the next five years?
ESS
A business process must be tied to just one specific functional area.
FALSE
Data is information that has been shaped into a form that is meaningful to human beings.
FALSE
Identifying the stakeholders—people who have a vested interest in the outcome of the decision—is the last step in analyzing an ethical issue.
FALSE
In 2019, the supply of applicants far exceeded the number of job openings in information systems and technologies
FALSE
In order to be considered a digital firm, all of the firm's significant business relationships and core business processes must be digitally enabled.
FALSE
Knowledge workers make long-range strategic decisions about products and services.
False
Mintzberg's classification identifies five forces in an industry's environment that affect the strategic position of a firm.
False
Most TPS use sophisticated mathematical models or statistical techniques
False
Multiple data marts are combined and streamlined to create a data warehouse.
False
Quantum computing is not yet available to the general public.
False
There are four major business functions: human resources; manufacturing and production; finance and accounting; and information technology.
False
Maintaining the organization's financial records is a central purpose of which main business function?
Finance and Accounting
You will be given 1 essay question from your discussion posts. Be able to answer in complete sentences, with supporting evidence.
Good luck
Which of the following involves practices and technologies to minimize the environmental effects of manufacturing and managing computing devices?
Green computing
What is the single most important theme of the book?
How to manage information systems
Which of the following best describes Immanuel Kant's categorical imperative?
If an action is not right for everyone to take, it is not right for anyone to take.
What is scalability? Why is it essential to the success of the modern business firm? (FREE RESPONSE QUESTION)
In summary, scalability is crucial for the success of modern business firms because it allows them to grow, adapt, and innovate in a dynamic and competitive environment. It provides the foundation for efficiency, cost-effectiveness, and a positive user experience, contributing to the overall resilience and success of the organization.
Which of the following is not an expression of a superior return on the investment in an information system?
Increase in firm transaction costs
Which of the following best describes the effect that new information technology has on society?
It has a ripple effect, raising new ethical, social, and political issues.
Which of the following statements best describes organizational culture?
It is a fundamental set of assumptions, values, and ways of doing things that has been accepted by most members of the organization
Which of the following statements regarding IBM Notes is not true?
It only supports asynchronous interactions
Amazon's use of the Internet as a platform to enhance customer convenience illustrates which of the following strategies?
Low-cost leadership
________ means that you accept the potential costs and obligations for the decisions you make.
Responsibility
Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down?
Scalability
From your reading of the chapter-opening case study discussing Sharp Corporation's use of enterprise social networking, which of the following statements best expresses Sharp's experience?
Sharp's primary motivation was to change its organizational culture
Which of the following is not a reason for the increased business focus on collaboration and teamwork?
Support for hierarchical organizational structures
Which of the following is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet?
THE World Wide Net (www.obviously.com)
Which of the following statements about a TPS is not true? A TPS failure for even a few hours can lead to a firm's demise. A TPS supports operational management. TPS typically supply data to a firm's ESS. Tracking the flow of transactions within an organization is one of the principal purposes of a TPS. A payroll system is an example of a TPS.
TPS typically supply data to a firm's ESS.
Parts of an organization's culture can always be found embedded in its information systems.
TRUE
Which of the following is a support activity in a firm's value chain?
Technology
Which academic disciplines contribute to the behavioral approach to information systems? (FREE RESPONSE QUESTION)
The behavioral approach to information systems is an interdisciplinary field that draws on various academic disciplines to understand the human and organizational aspects of information systems. Key disciplines contributing to the behavioral approach include
________ allows an organization to collect personal information without the user's explicit consent.
The opt-out model
Which of the following is not a true statement with respect to business processes?
The performance of a business firm typically is not related to its business processes.
Which of the following technologies disrupted the traditional publishing industry?
World Wide Web
Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?
Your firm's organizational culture
The introduction of the minicomputer:
allowed computers to be customized to the specific needs of departments or business units
A(n) ________ is used to communicate between a user and an organization's back-end systems.
application server
All of the following are steps in the process for analyzing an ethical issue except:
assigning responsibility.
Advertisers use ________ in order to display more relevant ads based on a user's search and browsing history.
behavioral targeting
Information systems can be used at the industry level to achieve strategic advantage by:
building industrywide, IT-supported consortia, symposia, and communications networks.
A(n) ________ is an activity for which a firm is a world-class leader.
core competency
Digital media differs from a physical book in all of the following ways except:
ease of establishing uniqueness
A schematic of the entire database that describes the relationships in a database is called a(n):
entity-relationship diagram (like Microsoft Access where you can cross queue stuff you're looking for)
All of the following are characteristics of twenty-first digital firms except:
greater emphasis on hierarchy and structure
In network economics, the value of a commercial software vendor's software products:
increases as more people use them.
The ability to offer individually tailored products or services using the same production resources as bulk production is known as:
mass customization
A DBMS makes the
physical database available for different logical views
The U.S. CAN-SPAM Act:
requires commercial email senders to identify themselves
The three principal levels within a business organization hierarchy are:
senior management, middle management, and operational management
All of the following are factors in U.S. federal sentencing guidelines with respect to business executives except:
the use of technology to commit the crime.
In a multitiered network:
the work of the entire network is balanced over several levels of servers
E-government is intended to do all of the following except:
transform a business firm's relationships with its customers
A data lake is composed of:
unstructured and structured data that has not been analyzed.
You have been hired by a furniture leasing company to implement its first business intelligence systems and infrastructure. To prepare for your initial report, describe the types of data and data management tools the firm can use to support business intelligence and the systems that you will implement to support both power users and casual users, and explain how these systems or tools work together. (FREE RESPONSE QUESTION)
Read this question twice and on the second round note that we're initially looking at main points, and then expanding on them.
Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?
Remote/colocated
All of the following have multitouch capabilities except:
Unix
Which of the following is a multitasking, multiuser, operating system developed by Bell Laboratories that operates on a wide variety of computers from different manufacturers?
Unix
Which of the following is not a true statement about value webs?
Value webs are inflexible and cannot adapt quickly to changes in supply and demand.
Which of the following enables a single physical resource (such as a server or a storage device) to appear to the user as multiple logical resources?
Virtualization
An organization's MIS and DSS supply an ESS wterm-13ith summarized information.
True
An unnormalized relation contains repeating groups.
True
Detailed, programmed instructions that control computer hardware components in an information system are known as computer software.
True
HTML5 makes it easier for web pages to function across different display devices
True
In financial services firms, investments in IT infrastructure represent more than half of all capital investment.
True
Privacy protection in Europe has historically been much stronger than in the United States.
True
Smart products increase rivalry among firms.
True
Some experts believe that exposure to computers reduces intelligence and cognitive abilities.
True
Spanner is an example of a distributed database.
True
Supply chain management systems are one type of interorganizational system.
True
The entire customer experience can be an element of product differentiation.
True
The value chain model classifies all company activities as either primary or support activities.
True
At what percent of capacity do most servers operate?
15-20% fifteen to twenty percent
According to Gartner, more than ________ percent of the critical data in large Fortune 1000 companies' databases are inaccurate or incomplete.
25
Which of the following is not a true statement about performing a data quality audit?
A data quality audit can be performed by surveying data definition and query files
Which of the following is an example of a keystone firm within a business ecosystem?
Apple and the mobile platform ecosystem
Which of the following deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?
Management information systems
What are the steps in conducting an ethical analysis?
Not 100% from a textbook but this is the gist Identify the Issues Outline the Options Construct Ethical Arguments Evaluate the Arguments Make a Decision
Struggles for resources, competition, and conflict within an organization that result from divergent viewpoints about how resources, rewards, and punishments should be distributed are an example of which of the following?
Organizational politics
All of the following are, or were, file-sharing services except:
Pandora
What are the major factors to consider when performing a strategic systems analysis? (FREE RESPONSE QUESTION)
Pick a couple, touch on them, make it sound like you know 100% what you're talking about.
Which of the following would be used as an input for an information system?
Product ID and price
The obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within which of the following moral dimensions of the information age?
Quality of life
Hilton Hotels uses its OnQ system for which of the following purposes?
To estimate each guest's profitability and give additional privileges to profitable customers
A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.
True
A firm that invests in a strong IS development team is making an investment in organizational complementary assets.
True
A query is a request for data from a database.
True
A web server is responsible for locating and managing stored web pages.
True
