BUS 102 Module 4

When drafting an email using block paragraphs, you should use single spacing between paragraphs

False

In the context of communication channels, which of the following is a similarity between memos and email?

Both can be used when your content is uncontroversial.

In the context of creating and delivering successful verbal presentations, which of the following is a tip for dynamic delivery?

Slow down and listen to yourself.

Effective communication happens when one transmits relevant meaning to one's audience.

True

Which of the following practices is most likely to strike the right tone in a business message?

Using common words

Lawrence starts his presentation on a new project by comparing the project to a baby. He states that just as parents are careful while taking care of a new baby, managers should be careful during the initial stages of a project. In the given scenario, which of the following types of hooks does Lawrence use to open his presentation?

a smile

Maurice, the marketing head of a nonprofit organization, always begins his presentation on a project by sharing lesser-known facts and figures about the impact of the relevant issue. This helps the members of the audience get a better picture of the importance of the issue and makes them more attentive. Given this information, it can be assumed that Maurice uses _____ to open his presentations.

a startling statistic

As globalization gains speed, intercultural communication will:

become increasingly pivotal to long-term business success.

Mercy Eston, a start-up company, has a small office space. Its employees often complain about the lack of personal space because of a congested seating arrangement and lack of a proper ventilation system. In this scenario, the employees of Mercy Eston are most likely facing _____ to communication.

physical barriers

To deciding whether or not technical jargon can be used in a business presentation, the audience needs to be analyzed. One of the factors that should be considered to identify the audiences' needs is the _____ of the audience.

profession