Bus 271 McCarver Final

Naomi is about to give a presentation about mandatory layoffs for store staff. Which of these should be her opening sentence?

"As you know, our current state is that sales are down because of competition from big-box retailers and online sellers. This means that we're about to have a conversation that's going to be hard for all of us, but we'll get through it together if we follow the steps I'm about to lay out."

Which of the following statements is NOT an appropriate thing for the advocate of the people on the phone to say?

"I'll repeat what Greg just said for you because it's very important."

Which of the following is the best opening to a speech requesting funding for a new line of holiday-inspired fingernail polish colors?

"Luck consists largely of hanging on by your fingernails until things start to go your way," said Aaron Alston.

Which of the following should you AVOID in your cover letter?

...

The screening team found 10 potential matches for the shipping manager, how might a phone interview help thin the list more?

A conversation can verify the claims made on the resume.

Which of the following is the best way to communicate large amounts of detailed information or utilize graphics to convey complex ideas to a defined audience?

A presentation

Which of the following topics is best suited for a short team-building message?

A status update

Which of the following is the best example of a short informative message?

A tweet

Sandra has noticed that the team she leads has become less productive lately. They've shown early signs of apathy and she's concerned this could lead to more problems with morale. What can Sandra do to respond to this situation:

Acknowledge the conflict and address it openly with the team.

Companies will often work to create a narrative or story about their brand. They do this in order to foster:

Affinity and authenticity

Which is the best benefit statement for a speech to the Cashiers Association meeting?

After eight years as a cashier, I'd like to offer some easy ways to keep your drawer in balance.

Estelle was the solo writer of a collaborative writing project. A few of her team members created the outline for the document, while all the others were involved in editing and proofreading. Who should get credit for writing the document:

All members

Which of the following strategies is best to use when responding with a short message to internal or external criticism?

Apologize and offer to make things right.

Laura has to give a presentation to senior nursing staff at a nursing home. The topic of the presentation is new patient-care products Laura's company is introducing. She has the opportunity to talk with the Executive Director of the nursing home before she starts her presentation. Which set of questions is the MOST useful in helping Laura to make appropriate decisions about her presentation?

Are all of your senior nurses native English speakers? How comfortable would they be with an interactive presentation? Is there any terminology I should be aware of to avoid giving offense?

Ryan is anxious about his first company speech. Which of the following will help him overcome this anxiety?

Asking a coworker to listen to a run-through of his speech and give constructive comments.

Why should we hire you?" "What are your strengths and weaknesses?" "What attracted you to this company?" These are all examples of

Basic Interview Questions

Which of the following guidelines should you use when writing a critical message to an external company?

Be clear and concise

When a company has just hired a new CEO, why might the company choose to share this news on social media?

Because loyal customers may re-share the company news on their own social media.

Hiring seems so expensive to the company with placing and ad, screening applicants on paper, calling for phone interviews, and finally a face-to-face interview. Charlie was still uncertain who to hire. Now what?

Conduct a second narrowing interview

Chris is speaking to his team about his recent project success. Before he went, he reviewed the project's Lessons Learned files to ensure he had the details right. Which characteristic of public speaking was Chris focused on?

Confidence

For her first departmental speech, Carly made sure her data was correct, her speech was free from grammatical errors, and she had practiced in front of a mirror several times. She put on her best suit, and was pretty sure she was ready to shine. What one thing has she forgotten?

Connect with your audience

Amelia truly appreciated the paired speakers' sincerity as they moved around each other seemingly inspired by how their topic affected them as they spoke. When she later saw them use identical "choreography" for a completely different speech, how did she probably feel?

Deceived. Unlikely to trust the speakers because of their artificiality.

Mark's boss, Katrin, has asked him to set up a meeting so she can brief her team on a few changes in workflow. What should be Mark's first step?

Determine Katrin's availability for the meeting

Which of the following guidelines should you use when writing an internal criticism of a colleague?

Direct your comments at the behavior and not the person.

Maya's team needs to find a collaborative tool. Each member of the team is creating and editing their own document, without collaboration from other members. When each member finishes their document, they need a tool that will allow them to share their documents to be viewed by other members. Editing and commenting is not necessary, but lots of storage space is. What collaborative tool would best suit Maya's team's needs:

Dropox

Norm heard about another company being sued for discrimination. He plans to use structured questions to ensure there can be no confusion from anyone. Which is an example from the interview team?

Each member reading from a pre-selected list of questions.

Which of the following is the best strategy to try if there is static on a call?

End the call and call back

When we talk about "community" as it relates to a brand, what do we mean?

Energetic interaction among people about your brand or organization.

"An hour and a half isn't much time for this topic. Do you suppose we could hold all questions until the final 15 minutes" is an example of what Q&A technique?

Establishing and communicating a time limit

In which of the following steps does the caller explain the timing of the call and the topics to be covered?

Establishing expectations

Ryan is developing a social media plan for his new company. What is a benefit of using Facebook as a hub for all social media activity?

Facebook integrates well with other social media platforms, especially YouTube and Instagram.

Francisco is comparing various social media platforms. Which of the following is a benefit of using Facebook?

Facebook's integration with YouTube and Instagram.

In school, at public speaking clubs, and sometimes at work, we are assigned a topic to speak to others on. Which of the following will be the hardest to overcome in engaging the audience?

Finding an angle on the topic that allows you to speak with real sincerity and commitment.

Which of the following strategies is best to use when responding with a long message to internal or external criticism?

Get all of the details before responding.

Which of the following is a guideline for communicating effectively in business?

Get to the main idea as quickly as possible.

Mike and Nancy want to rearrange slides from an old presentation to create a new one for a staff meeting. Nancy is pretty much a Google Slides expert, so she knows the most efficient way to work. She switches the presentation to ______ and then she and mike _______ to decide on the new order

Grid view, drag the slides into the order they want

Cammie usually goes along with whatever her teammates decide on in meetings. She prefers to avoid conflicts. Which of the following best describes this team problem:

Groupthink

What is Twitter's largest contribution to the social media world and technology?

Hashtagging

Amin works as an advertising art director. He got his current position when a headhunter spotted the artwork he posted on his popular art blog and Instagram account. Which method did Amin use to develop his professional network?

He participated in online social media.

Peter often needs to conduct phone meetings with ten other people at once. Which of the following is NOT a good method for Peter to use?

His iPhone

Julia is working on an Instagram post that will highlight a particular dog food her company sells. Which is a key consideration for her to keep in mind?

How easy it is for a customer to interact with the post.

Which of the following factors is most important to consider when composing a long team-building message?

How team members can respond

Which of these is an example of the What-Is/What-Could-Be model? "We currently only allow the Merchandising and Display Supervisor to develop store displays, so if that person is feeling uninspired or bored, we end up with the same ideas repeatedly.

If we allow sales staff to pitch display ideas, the Merch Supervisor will be able to cultivate and polish those ideas. We will end up with fresher displays, we will recognize undiscovered employee talent, and our Merch Supervisors will still be in charge of final outcomes.

Twitter is one of the top social media platforms in the world. In the US in recent years, its use has ________.

Increased for business purposes

They say that newspapers are written at a fifth-grade reading level. Most fifth graders do not read the paper. What communication point is being made with this writing level?

It is important to use common language that is easily understood by the audience.

The results from job analysis are put into which two important documents?

Job advertisement and job specification

What is a way to tailor your resume for a specific job opening?

Look for the keywords in the job posting and change the language of your resume to match it.

Nyssa has been working as a freelance graphic designer for 15 years. She has accumulated a stable base of regular clients, and she enjoys the work she does for them. However, lately she hasn't been feeling as inspired about her work as she did when she first started. Which stage of career development is Nyssa currently in?

Maintaining

Which of the following is the best strategy to try if there is an echo on the call?

Make sure neither participant is using speakers.

Which of the following statements might indicate perceptual bias in the interviewer's evaluation of a candidate?

Max looks like a good hire; he graduated from the same college I did

Shelby knows that it is a company requirement that all new employees formally accept the job offer. Shelby is eager to get this position filled so vacation rotations can start. Won't the employee showing up on Monday be sufficient?

No, Shelby should include a self-addressed stamped envelope.

Frank's coworker said, "Don't worry about one bad speech. Public speaking is not needed for a good career." While nice to say, was this consolation correct?

No, effective public speaking helps build a career.

Armando saw that the First Line Supervisor job required five years construction experience and a two year Associate's degree. Armando worked construction for seven years and has been a supervisor backup for three years. He graduated high school with a 2.7. Should he apply?

No, he does not meet the minimum qualifications set the the hiring manager.

Dr. Phillips chose to speak without notes at the $200 children's hospital fundraiser. He covered a range of topics from his early days as a doctor, to cancer, and the new parking garage. Was the audience likely satisfied?

No, he does not seem to have a specific point or purpose for this audience to take away.

JT let classmates in his group projects deliver the presentation component. After college, he looked forward to full-time employment and never having to make a speech again. Will he be safe from speeches in his career?

No, impromptu speeches are a common occurrence.

A furniture factory requires its workers to do physically-demanding work. The company is in the process of hiring a new employee to join this assembly line. Given the current work environment does it make sense to use a personality test as part of the hiring process?

No, the primary KSAs of this position are not related to personality.

Which of the following is the best reason to use audio calls rather than emails?

Participants can communicate at the same time instead of waiting for a response

Which of the following is an advantage to using audio for business communication?

Participants who are not technologically savvy can still usually operate a phone.

Laila is training new call center associates and wants to ensure they understand the required opening and closing call sequences. What is a good technique for her class of 20 new associates?

Partner role play time with employees.

The interviewing team had a list and rating of knowledge, skills, and abilities to use in review of the 40 job applicants. When this process cut the list to ten, what could be done to make the final selection?

Phone Interview

Which skill is the supervising manager, Dan, demonstrating when asking HR for the three applicant's resumes, cover letters, and phone interview results?

Planning and preparation

Stefania has a perfectly researched and written speech. While she might find it a bit intimidating to address so many people, she's sure it won't be that hard to read her carefully-crafted speech because the words are interesting. What is Stefania overlooking?

Practicing vocal variety

To avoid fear of public speaking, we should realize that________ .

Public speaking is merely an extension of speaking skills we already have.

Elaine Chao, the CEO of her company, is attending a company dinner to celebrate the company's 25th anniversary. She, and many other long-time employees, are in their seventies. You are at the table when Elaine arrives, and you are hosting the event. What would be an appropriate way for you to greet her:

Rise and introduce the CEO to the others at the table.

Sophia is going to speak to her coworkers in a video call about special effects her team is working on for an upcoming blockbuster movie. If any details about the movie leak, Sophia and her whole team will be in huge trouble. Which of the following factors are most important for Sophia to consider when choosing a video conferencing app?

Security

Caleb wanted the employees to increase their donations to the company foundation. As he gave the annual report on foundation expenditures and benefits, he added uplifting background music in various places. What techniques of maintaining an audience's interest is Caleb using?

Senses

Which platform uses auto-deleting messages, likely in response to data concerns on Facebook?

Snapchat

Some brands find that using social media is a good way to cultivate a sense of community. One of the reasons for this is that:

Social media is an inexpensive way to accomplish this goal

Companies that create affinity by being "story-doing" companies as opposed to "story-telling" companies are good at:

Taking actions that are aligned to the story they have created.

Esteban has an important meeting with a big customer in a few days. He's been working long hours preparing for this, and feels confident all will go well. The only thing Esteban is unsure about is how to dress for this meeting. What should Esteban do:

Talk to a colleague who has met this customer.

Which of the following is the best example of an advantage to working with teams?

Teams result in an increase in productivity.

Which of the following is the best example of a positive response to criticism?

Thank you for your feedback

_______ was arguably the strongest feature of Google Plus.

The communities feature

Donna entered the interview and was surprised to see six interviewers sitting around a table. What might she expect to happen next?

The group to rotate reading pre-determined questions

Trudy could pay $15 to view recertification training online or $100 to attend the in-person training. Why might she prefer to pay more?

The live speaker will offer greater engagement in the topic.

Which of the following best describes what happens in the content, conversation, business step of a phone call?

The main purpose of the phone call is discussed.

Which of the following is the best strategy to try if one person on a call cannot hear the other?

The person who isn't being heard should turn up his or her microphone.

Violet creates a poll to determine what agenda issues should be covered at a big meeting next week. Violet wants to be thorough, so the poll contains 20 questions on each of the 30 possible agenda items to make sure that participants can express themselves perfectly. Which of the following BEST describes the problem with this poll?

The poll contains more questions than is needed to obtain the information.

In the last few decades, the need for effective communication on teams at work has increased. What is one of the main reasons for this:

There has been an increase in organizations becoming more virtual.

Asynchronous communication tools have many advantages, including low cost and ease of use. What is one of the drawbacks of asynchronous communication tools:

They lack the ability to give immediate feedback to other members.

How does a potential employer use your resume?

They use the resume to match your experiences and skills with what is needed for the job.

Halima is trying to increase the use of social media by her company. What is the most important reason for her to do so?

To bring products and services to market; that is, increase awareness.

Karen wants to manage the flow of questions and comments in a large group websharing call. What is her best option?

To use the chat feature to allow people to ask questions so she can focus on presenting and answer questions once she's finished.

In hiring a new district manager for the new concept shipping department in the grocery store, which type of interview questions may be the best to use?

Unstructured questions to find those with ideas for an undefined position.

Mina has been asked to speak at the Business and Professional Women's club meeting. She is both honored and worried. What should be her key priority as she prepares?

Use the five-step process related to topic, benefit, positions, title and content.

Instagram's top users tend to be:

Users interested in creating a personal brand.

Henry believes that everyone should have a voice in the decision making process. And whatever the majority decides, he is willing to accept it, even if he disagrees with the choice. What decision making process does Henry prefer:

Voting

Which of the following closers best follows the guidelines for writing to an existing customer?

We look forward to working together in the future

When spotlighting a product using social media, one key question to keep in mind is how easy it is to interact with the post or message. Another is:

Whether or not the post or message is authentic.

The hiring committee wants to be sure the new employee will be happy with the late afternoon shift and one Friday a month. What question can they ask that will get the most truthful, candid response?

Which of our shift do you prefer to work?

Which would be the BEST first step when developing a job advertisement?

Write with a specific person in mind

If a company has a robust job analysis, is there any risk an employment law might be violated?

Yes, implicit bias may exist.

Are internal jobs advertised differently from external jobs?

Yes, internal candidates may have different notice and different application process.

Monster was an excellent web site for job applicants until so many people found out about it. Now there are hundreds of applicants for any position. Should Hazel suggest her company pay for the keyword screening software?

Yes, it will scan Resumes for words that match the ad which cuts down the number for personal review.

Phone interviews are frequently conducted by the HR department rather than the hiring manager. Are phone interviews good tools for this?

Yes, this is just one early elimination process.

In which of the following scenarios is it NOT a good idea to mute yourself on a call?

You are multitasking and don't want others on the call to hear what you are doing.

Which of the following is an example of active voice?

You need to cease immediately.

Most social media platforms place heavy emphasis and development on their messaging tools. Which platform does not emphasize these features?

YouTube

How long should you continue to learn after college?

Your whole life

A web sharing conference is best suited for which of the following scenarios?

a marketing executive showing people in remote locations a new ad campaign video

A video call is best suited for which of the following scenarios?

a meeting between five people where a sensitive subject is being discussed

Nancy is wants to ensure that there is a broad evaluation of candidates interviewing for her store. Which of the following is the BEST type of interview to conduct?

a panel interview

Megan is hiring a new Communications intern to work on the company website and a few new product brochures. What additional information will be the most helpful to make the decision about her work?

a portfolio of Megan's work

Which best describes a résumé?

a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more

Which of the following is the easiest way to schedule several one-one-one meetings?

a scheduling tools such as Doodle and Calendly

Twelve candidates appear to good matches for a call center job where outbound calls are placed from the computer and a computer script is followed when someone answers. Once they answer the phone, they have to do some data entry about the client. According to their resumes, all the candidates are qualified. What else could be used to find the best candidate of the twelve applicants?

a typing test since this job involves computer work.

If only a few people are calling in remotely, which of the following is the best strategy to make sure those people participate in the video call?

appoint an advocate who makes sure the remote people are heard

Which of the following is the best strategy to use when participating in a group video call with a particularly large group?

ask participants to raise their hands or otherwise indicate they would like to speak

When delivering a presentation, your gestures should ________.

be natural and help to emphasize the points you're making, when appropriate

Which of the following are "soft skills"?

being a good listener, demonstrating common sense, having the ability to work under pressure

Which of the following best describes the meaning of being professional at work?

being competent, respectful, and accountable

Billie has a picture in a folder on her desktop that would be perfect for her presentation. She found another image on Bing that would be great for a later section. Which of the following is true?

both pictures are equally easy to add to her presentation

A somewhat controversial platform feature that can potentially be used to promote a sale or event is:

buy" buttons or links.

Which of these is NOT a way to delete a slide in Google Slides?

click Ctrl+A and then hit the Backspace key

Emilia is creating a presentation to use in training new hires. She has just started working on a Title and Content slide that defines key terms used in their store. Suddenly, she gets a great idea to make it into a kind of quiz game with the terms in one text box and the definitions in another, so her trainees will have to work together to try to match each term with the right definition. In order to fit this idea into the slide she's already started, she should ________.

click on any corner of the existing text box to resize it to half the slide width. Then she can copy and paste a new one next to it

An alternate way to add a picture WITHOUT using the Image button on the toolbar is which of these?

click on the Insert dropdown menu and choose Image

Katherine wants to include in her presentation a short video of kids jumping rope to motivate her team to have fun with their new pop-up store concept. What's her most efficient plan of action?

click on the Insert dropdown menu, choose Video, and then type "kids jumping rope" into the search bar. She can then click on the video she wants and hit the Select button. The video is now in her presentation

A manager from another store uploaded to OneDrive a picture of a really cool display for Angela to use in her presentation to her regional manager. What are the steps for Angela to get the photo into her presentation quickly and easily?

click on the Insert menu; choose Online Pictures; choose OneDrive from the pulldown menu; click on the folder the photo is in; click on the photo

Maddie and Mary have been working on their presentation for a while when they decide to change slide themes. They will need to resize a few text boxes to accommodate the theme graphics. How should they do that?

click within the text boxes and then drag the anchor squares until they have the size and shape they want

Kris is taking a final look at her company's plan for a social media campaign about a new product launch. They have planned a series of posts to create a countdown, and they've created a consistent style for posts across platforms. What is the BEST thing for Kris to add to the plan?

create a hashtag for the launch event

Which of the following are transferable skills?

customer service skills

Chaz created a presentation about new packaging designs before she got the final art of the packages themselves. She chose a mostly yellow theme for her presentation because it looked fresh and springy. Now that the final art has arrived, it looks really flat and faded against the yellow background. Chaz is in a bit of a panic. How would you advise her to proceed?

don't panic! Your theme probably comes in a few other colors, and one of them is bound to look good with the packaging. If not, you can just delete the theme and have a plain presentation that highlights the packaging

Riley's supervisor has decided he wants the recommendations to come last in Riley's presentation instead of at the beginning, so Riley now has to move some slides around. Which of these methods should he use?

drag and drop the recommendation slides to the end of the presentation

What is a benefit of YouTube as a social media platform?

ease integration with other platforms

Which of the following should you include on a résumé?

education, work experience, relevant skills, contact information

You've created your first three slides when you accidentally close the tab for Google Slides. How can you get your work back?

go to your Google Drive and look for a Slides file called Untitled

Understanding group dynamics is essential for large organizations to communicate well with employees. What is key to cultivating good group dynamics:

good relationships

Which of the following is a disadvantage to web sharing?

hand gestures are not visible

Hassan and Marla are working on a presentation together about the relationship between merchandising displays in their bookstore chain and sales. Hassan is a sales-data cruncher who needs their audience to understand the correlation between merchandising, work-hours spent and sales. Marla is a merchandising specialist who's all about design and appearance. In constructing their presentation, what's the best way for them to collaborate`?

have Marla add some design to the data slides to make them easier to follow while both Hassan and Marla check the slides about merchandising to make sure they align with the data factually and thematically

Shay is leading a video conference to share a demo of her company's new mousetrap with interested clients. Which of the following factors is most important for her to consider when choosing which video conferencing tool to use?

having a high resolution image

When you use the Insert>Video buttons to add a video from YouTube to your presentation, how can you find out the title of the video?

hover your cursor over the video thumbnail image and the title will pop up

Jeff's presentation is called "Successful Forecasting for 2019 and Beyond." Where should he type this title in order to have it format automatically as the presentation title?

in the title box where it says Click to Add Title

Which of the following is a best practice for naming a meeting?

include a specfic topic

Desmond is creating a funny presentation to surprise his staff with at their post-holiday party. He wants to make a slide of a store receipt with a small picture of himself peeking around the edge of it. He should ________.

insert both images on a slide and then use the Send Backward function to arrange the picture of himself behind the receipt

You are creating a presentation to celebrate the high performers on your team. You think it would be a really nifty idea to have your store mascot, Wallace the Walrus, giving his signature thumbs-up next to photos of each of the people being honored. The problem is that you want Wallace to face right, and the image you have of him is facing left. What's your best option?

insert the picture you have and use the Flip Horizontally command to make Wallace face the right way

Identifying the purpose of a presentation is important for which of these reasons?

it determines your content and approach in both creating and delivery of the presentation

DeRay is about to work on a slide that will have a bar graph as its contents, so he chooses a Title Only slide from the New Slide menu. He has completed his bar graph, and now he's ready to give the slide a title. He needs to ________.

just start typing in the title box

The purpose of the 10/20/30 rule is to do which of these?

keep slides cleanly designed and easy to follow for both the presenter and the audience

Shanika has been assigned her first-ever presentation since being promoted to the corporate office. She's really nervous about it, especially since her boss keeps tossing around the phrase "death by PowerPoint." Once Shanika figures out what this means, she should be able to avoid it by focusing on which of these things?

keeping her slides clean, easily deliverable, and audience-focused

Colleen spends a lot of time teaching new hires how to work the company's calendar system, email software, and video conferencing tool. Which of the following features of multi feature online platforms could best help solve this problem?

learning only one piece of software or set of commands

Lashonda is working on her first presentation in her new job as sales analyst. She wants to show that she knows her stuff, but she also wants to make her mark and stand out from the crowd. What should she do?

make sure her information is presented in a way that's useful to her audience; this includes slide design that helps with the flow but isn't distracting from her main purpose

Which of the following is NOT a good strategy when dealing with a hybrid meeting?

mute the phone if anyone interrupts someone else

Jill scheduled a very important meeting with her local team to determine how the budget for next quarter will be spent. She scheduled the meeting at 4:00pm on a Friday. Which of the following obstacles might Jill encounter in this meeting?

participants might be distracted and not focused on the important topic

Which of the following is an ineffective strategy for a phone or web conference interview?

playing a game on your phone or computer during the interview

Which of the following is a benefit of aiming the camera so that it has a view of everyone in the room?

remote participants get a better feel for the energy of the room

Which of the following is the first step to preparing for an interview?

reread the job posting or description

Claire is trying to remember what her coworker Luke told her about a project deadline. She can't remember whether Luke gave her the information through chat or email. Which of the following features of multi feature online platforms could best help solve this problem?

searching through the entire environment

Which of the following should you try to avoid in a hybrid web sharing call?

side conversations that exclude remote members

Which of the following best describes what effective criticism should be?

specific, objective, and constructive

Trudy needs to hire another Second Shift Supervisor. Where might she place an ad?

the local newspaper

Haya scheduled an hour-long meeting at 2:00 p.m. because it was the only time all participants could attend. Many of the participants must attend another meeting at 3:00 p.m. A lot of the participants will be using the video conferencing tool for the first time, and Haya is excited to show off the technology. Which of the following obstacles is most likely to be encountered in this meeting?

the meeting might be rushed or run out of time due to technical difficulties

After you've chosen a search term to find a YouTube video, several options appear in a pop-up window. Hovering your cursor over one of the video thumbnails will tell you what?

the name of the video

Kevin and Gosia are collaborating on a presentation to regional managers about ensuring effective communication at all levels, especially with regard to part-time store employees. They are pretty sure their recommendations will be met with enthusiasm, but they also need to establish their credibility since they're speaking to upper management. Which of these should they focus on?

the objective of their presentation and the regional managers' desire to have their stores run smoothly

Pinterest organizes its content by ________.

theme

There are three different ways to delete a slide from the ________.

thumbnail pane

Which of the following is the best strategy to use when participating in a group video call?

upload a photo of yourself if you don't have the bandwidth to show video

Your boss is currently on a business trip but wants you to explain some of the data on a PowerPoint presentation you created. Which of the following is the best technique to show your boss the presentation?

use a screen sharing service to show the presentation while you discuss it

You are applying for a design position within your company, and part of the application process is to give a presentation about yourself and your experience. The only software you have available is PowerPoint. Which of these is the best option for you to make a good impression?

use your design skills to create your own theme within PowerPoint that represents the company's aesthetic with color, shapes, and complementary fonts

While LinkedIn is very helpful in finding new opportunities, it is sometimes criticized for

vacant or empty exchanges.

The CEO of a company with many remote employees wants to hold a weekly meeting in which the head of the R&D department demonstrates the new prototypes that his team is working on. Which of the following is the best tool to use in this situation?

video conference

On Alma's team, people meet online from different time zones and countries. She makes a point of dressing professionally for meetings, even though some of her teammates consider this unnecessary. Regardless of the dress code, this team is as accountable for results as any other team. What type of team is Alma most likely on:

virtual team

Which is true of adding a video to a Google Slides presentation?

you can either find the video using search terms OR paste in the URL if you have it

WIIFM, or "what's in it for me?" may seem like a selfish question, but when you ask it from your audience's point of view, you gain which of these advantages?

you deliver the kind and amount of information they need in a way that's most likely to be appealing and effective