BUS 53 - EX 2
According to course materials, training programs that emphasize near transfer should: - provide a list of prompts or questions to help trigger thought and question sets. - provide trainees with explanations as to any differences between training tasks and actual work tasks. - A and B - none
-DD
Which of the following factors concerning training outcomes in the LEAST important in determining whether training was effective or not? - relevance - reliability - discrimination - practically
- DD
___ outcomes include attitudes and motivation - affective - reaction - A and B - none
-AA
___ refers to the process of collecting data regarding outcomes needed to determine whether training is effective. - training evaluation - trainee evaluation - training research - none
-AA
Which of the following was NOT cited as a type of instructional interaction?
Learner process
According to the course materials, training programs that emphasize far transfer should .... a. use standardized processes, procedures, and checklist. b. teach general concepts, broad principles, or key behaviors. c. A and B d. NONE
NONE
Existence, relatedness, and growth are all components with in the ___ model of human ___
NONE
Solomon four-group design
NONE
The acronym COPs from the materials refer to/stand for: - creative organizational plans - cognitive ordering processes - communicate orga. practices - none
NONE
The concept of ___ refers to complex datasets complied across different systems, including finance, customer service, HR, sales, marketing, operations, and accounting - integrated analysis - organizational synthesis - matrix analysis - none
NONE
___ refer to how well a training outcome measure assesses the true differences between trainee knowledge or skill levels. - discrimination - reliability - practicality - none
NONE
____ in the term used in the course material that refers to the extent to which the training environment is similar to the actual work environment. - specificity - alignment - congruence - none
NONE
Which of the following was cited as an important consideration of a training room (location)? A. air quality (ventilation) B. temperature C. both A and B D. none of the above
None
One way to ensure that learning and transfer of training occur is to ensure that the climate for transfer is positive T_F
TRUE
Opportunity to perform is influenced by both the work environment and trainee motivation
TRUE
The objective of training should not describe performance that cannot be observed, such as "understand" or "know"
TRUE
The objective of training should not describe performance that cannot be observed, such as "understand" or "know" T-F
TRUE
The only way to deal with disruptive trainees is to ask them to leave the training session
TRUE
The term "booster" refers to retrieval opportunities that can help the trainee's brain to integrate the training information learned as important
TRUE
Generalization refers to a trainee's ability to apply what was learned to situations that are similar but not necessarily identical to those encountered during training. T or F
True
In learning, it is best to include a combination of examples and practice, rather than all practice T-F
True
Post-training refers to transfer to training, getting learners to apply what they have learned to their work. T or F
True
With respect to training transfer, obstacle work conditions include: time pressures, inadequate equipment, few opportunities to use skills, and inadequate budgetary resources. T or F
True
Effective learning and transfer of training require that consideration be paid to trainee characteristics, training design, and the ___________ environment.
characteristics - work
A ___________ map includes concepts shown in boxes, with the relationships between the concepts indicated by connecting lines.
concept
Within the training evaluation process, criterion or outcome measures that do NOT include things that are relevant to the objectives for the training are said to be
contaminated
Pilot testing is associated with:
formative evaluation
According to ____________________ verbal instructions, pictures, diagrams, and maps suggest ways to code the training content so that it can be stored in memory.
information processing theory
The issue of KNOWING HOW was most closely associated with ___ in the course material
intellectual skills
Obstacle working conditions inhibit transfer of training because they lead to ___
lapses
According to the text, which of the following is TRUE concerning formative evaluation?
none
According to the text, which of the following is True concerning summative evaluation? - it is more expensive than formative evaluation - it is more time consuming than formative evaluation - it is more important than formative evaluation - none
none
According to the text, threats to internal validity:
weaken the 'believability' of evaluation results - i.e., the extent to which the results can be trusted as accurate
According to the course materials, ___ involves withdrawing a positive or negative reinforcer to eliminate a behavior - punishment - extinction - discipline - negative reinforcement
BB
___ outcomes include both direct and indirect costs. - results - return on investment ROI - A and B - None
BB
Return of investment involves an analysis of: - training benefits - training cost - A and B - none
CC
Which of the following was recommended to enhance the effectiveness the pre-training stage? - provide and overview of the course - help trainees retain and recall training content - A and B - NONE
CC
___ refers to collection of information that will be used to determine the effectiveness of the training program. - training design - program design - evaluation design - none
CC
The ___ theory of training transfer proposes that the likelihood of transfer depends on a trainee's ability to retrieve learned capabilities
Cognitive
Which of the following transfer of training theories (or approaches) promotes both near and far transfer?
Cognitive theory of transfer
Which of the following was not cited as one of the four ways to influence (increase) another person's level of self-efficacy? - logical verification - modeling - past accomplishment - positive reinforcement
DD
___ evaluation determines whether trainees have acquired skills, behavior, knowledge, attitude, or other outcomes that were identified in the training objectives for a particular training program - integrated - formative - design - summative
DD
___ in the term used in the course material that refers to the extent to which the training environments is similar to the actual work environment - specificity - alignment - congruence - none
DD
Which of the following was NOT cited as a factor that can influence the type of design used for training evaluation?
Employee attitudes toward training
Which of the following was not cited as an implication of the learning process and transfer of training for instruction?
Employees need to be able to select the training approaches that they personally believe in work best for them
Reinforcement theory suggests that behavior is based on three factors - expectancy, instrumentality, and valence.
FA
The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.
FA
According to the course materials, as a training room, a lecture hall would be best suited for learning that involves low collaboration and high self-direction
FALSE
The stimulus generalization approach emphasizes near transfer of training T - F
FALSE
To create short-term memory, training must be explicit on content and elaborate on details
FALSE
Using managers and employees as trainers increases the perceived meaningfulness of the training content
FALSE
in error management training, trainees are instructed that errors hamper learning and hence they must be completely avoided.
FALSE
Automatization of tasks increases memory demands T-F
False
CLOSED SKILLS INCLUDE PRESCRIBED BEHAVIORS THAT ARE HIGHLY INFLUENCED BY MANAGERS, PEERS, AND THE WORK ENVIRONMENT
False
Using managers and employees as trainers increase the perceived meaningfulness of the training content. T-F
False
Most educational theories have been developed exclusively to educate children and youths T-F
TRUE
The idea that trainers should recognize that their expectations of trainees can result in trainees confirming those expectations is best reflected by which of the following concepts? - self-fulfilling prophecy - halo effect - contrast effect - spillover effect
AA
Which of the following was NOT cited a means through which threats to internal validity can be controlled? - using ANOVA techniques rather than regression methods to analyze evaluation data. - using comparison groups - using random assignment - using pre-tests and post-tests
AA
___ include the sequence of activities that will be conducted in the training session and identify the administrative details - lesson plans - concept plans - design doc. - non
AA
A design document template includes the following issues/areas - scope of project - delivery - objective - ALL
ALL
The three phases of the program design process include: A. pre-training B. the learning event C. post-training D. all of the above
ALL
Which of the following is one of the four stages of the learning cycle covered in Chap 4?
Active experience
According to the text, which of the following is the highest level of training evaluation overall term - i.e., the highest level possible, in absolute terms?
ROI
Which of the following is specifically concerned with whether comparison and training groups are similar (equivalent) and thus can be appropriately compared?
Random assignment
According to the text, _________ outcomes are sometimes referred to as a measure of 'creature comfort.'
Reactions
Internal conditions are processes within the learner that are necessary for learning to occur; external conditions are processes in the learning environment that are necessary for learning to occur.
TR
Most educational theories have been developed exclusively to educate children and youths
TR
Opportunity to perform is influenced by both the work environment and trainee motivation.
TR
Giving trainees frequent breaks so that they can leave the room and return ready to start learning again is a good practice in training
TRU
Instruction refers to the trainer's manipulation of the environment in order to help trainees learn
TRU
The most basic (or lowest) level of training support that a manager can provide is acceptance
TRU
According to the course materials, training instructors should consider personality styles when delivering training. T-F
TRUE
In developing a lesson outline, trainers need to consider the proper sequencing of topics. T- F
TRUE
Climate for transfer refer to trainees' perceptions about a wide variety of characteristics of the work environment T- F
True
The three phases of the program design process include: - pre-training - the learning event - post training - all
all
Which of the following was cited as an implication of the learning process and transfer of training for instruction? - employees need feed back - employees need to commit training content to memory - employees need a number of pre-practice conditions - all
all
Within the training evaluation process, criterion or outcome measures that include things that are not relevant to the objectives for the training are said to be _____
deficient
Which of the following is a learning style that was covered in the course materials?
diverger
According to the course materials, training programs that emphasize near transfer should: - provide a list of prompts or questions to help trigger thought and question sets. - provide trainees with explanations as to any differences between training tasks and actual work tasks. - A and B - none
provide trainees with explanations as to any differences between training tasks and actual work tasks
The issue of whether training outcomes can be measured consistently over time refers to the _____ of the measures
reliability
Which of the following was not cited as a reason to evaluate the effectiveness of a training program?
to enable comparisons between the outcomes of the organization's training program and the training program outcomes of other organizations
