BUS 53 - EX 2

According to course materials, training programs that emphasize near transfer should: - provide a list of prompts or questions to help trigger thought and question sets. - provide trainees with explanations as to any differences between training tasks and actual work tasks. - A and B - none

-DD

Which of the following factors concerning training outcomes in the LEAST important in determining whether training was effective or not? - relevance - reliability - discrimination - practically

- DD

___ outcomes include attitudes and motivation - affective - reaction - A and B - none

-AA

___ refers to the process of collecting data regarding outcomes needed to determine whether training is effective. - training evaluation - trainee evaluation - training research - none

-AA

Which of the following was NOT cited as a type of instructional interaction?

Learner process

According to the course materials, training programs that emphasize far transfer should .... a. use standardized processes, procedures, and checklist. b. teach general concepts, broad principles, or key behaviors. c. A and B d. NONE

NONE

Existence, relatedness, and growth are all components with in the ___ model of human ___

NONE

Solomon four-group design

NONE

The acronym COPs from the materials refer to/stand for: - creative organizational plans - cognitive ordering processes - communicate orga. practices - none

NONE

The concept of ___ refers to complex datasets complied across different systems, including finance, customer service, HR, sales, marketing, operations, and accounting - integrated analysis - organizational synthesis - matrix analysis - none

NONE

___ refer to how well a training outcome measure assesses the true differences between trainee knowledge or skill levels. - discrimination - reliability - practicality - none

NONE

____ in the term used in the course material that refers to the extent to which the training environment is similar to the actual work environment. - specificity - alignment - congruence - none

NONE

Which of the following was cited as an important consideration of a training room (location)? A. air quality (ventilation) B. temperature C. both A and B D. none of the above

None

One way to ensure that learning and transfer of training occur is to ensure that the climate for transfer is positive T_F

TRUE

Opportunity to perform is influenced by both the work environment and trainee motivation

TRUE

The objective of training should not describe performance that cannot be observed, such as "understand" or "know"

TRUE

The objective of training should not describe performance that cannot be observed, such as "understand" or "know" T-F

TRUE

The only way to deal with disruptive trainees is to ask them to leave the training session

TRUE

The term "booster" refers to retrieval opportunities that can help the trainee's brain to integrate the training information learned as important

TRUE

Generalization refers to a trainee's ability to apply what was learned to situations that are similar but not necessarily identical to those encountered during training. T or F

True

In learning, it is best to include a combination of examples and practice, rather than all practice T-F

True

Post-training refers to transfer to training, getting learners to apply what they have learned to their work. T or F

True

With respect to training transfer, obstacle work conditions include: time pressures, inadequate equipment, few opportunities to use skills, and inadequate budgetary resources. T or F

True

Effective learning and transfer of training require that consideration be paid to trainee characteristics, training design, and the ___________ environment.

characteristics - work

A ___________ map includes concepts shown in boxes, with the relationships between the concepts indicated by connecting lines.

concept

Within the training evaluation process, criterion or outcome measures that do NOT include things that are relevant to the objectives for the training are said to be

contaminated

Pilot testing is associated with:

formative evaluation

According to ____________________ verbal instructions, pictures, diagrams, and maps suggest ways to code the training content so that it can be stored in memory.

information processing theory

The issue of KNOWING HOW was most closely associated with ___ in the course material

intellectual skills

Obstacle working conditions inhibit transfer of training because they lead to ___

lapses

According to the text, which of the following is TRUE concerning formative evaluation?

none

According to the text, which of the following is True concerning summative evaluation? - it is more expensive than formative evaluation - it is more time consuming than formative evaluation - it is more important than formative evaluation - none

none

According to the text, threats to internal validity:

weaken the 'believability' of evaluation results - i.e., the extent to which the results can be trusted as accurate

According to the course materials, ___ involves withdrawing a positive or negative reinforcer to eliminate a behavior - punishment - extinction - discipline - negative reinforcement

BB

___ outcomes include both direct and indirect costs. - results - return on investment ROI - A and B - None

BB

Return of investment involves an analysis of: - training benefits - training cost - A and B - none

CC

Which of the following was recommended to enhance the effectiveness the pre-training stage? - provide and overview of the course - help trainees retain and recall training content - A and B - NONE

CC

___ refers to collection of information that will be used to determine the effectiveness of the training program. - training design - program design - evaluation design - none

CC

The ___ theory of training transfer proposes that the likelihood of transfer depends on a trainee's ability to retrieve learned capabilities

Cognitive

Which of the following transfer of training theories (or approaches) promotes both near and far transfer?

Cognitive theory of transfer

Which of the following was not cited as one of the four ways to influence (increase) another person's level of self-efficacy? - logical verification - modeling - past accomplishment - positive reinforcement

DD

___ evaluation determines whether trainees have acquired skills, behavior, knowledge, attitude, or other outcomes that were identified in the training objectives for a particular training program - integrated - formative - design - summative

DD

___ in the term used in the course material that refers to the extent to which the training environments is similar to the actual work environment - specificity - alignment - congruence - none

DD

Which of the following was NOT cited as a factor that can influence the type of design used for training evaluation?

Employee attitudes toward training

Which of the following was not cited as an implication of the learning process and transfer of training for instruction?

Employees need to be able to select the training approaches that they personally believe in work best for them

Reinforcement theory suggests that behavior is based on three factors - expectancy, instrumentality, and valence.

FA

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

FA

According to the course materials, as a training room, a lecture hall would be best suited for learning that involves low collaboration and high self-direction

FALSE

The stimulus generalization approach emphasizes near transfer of training T - F

FALSE

To create short-term memory, training must be explicit on content and elaborate on details

FALSE

Using managers and employees as trainers increases the perceived meaningfulness of the training content

FALSE

in error management training, trainees are instructed that errors hamper learning and hence they must be completely avoided.

FALSE

Automatization of tasks increases memory demands T-F

False

CLOSED SKILLS INCLUDE PRESCRIBED BEHAVIORS THAT ARE HIGHLY INFLUENCED BY MANAGERS, PEERS, AND THE WORK ENVIRONMENT

False

Using managers and employees as trainers increase the perceived meaningfulness of the training content. T-F

False

Most educational theories have been developed exclusively to educate children and youths T-F

TRUE

The idea that trainers should recognize that their expectations of trainees can result in trainees confirming those expectations is best reflected by which of the following concepts? - self-fulfilling prophecy - halo effect - contrast effect - spillover effect

AA

Which of the following was NOT cited a means through which threats to internal validity can be controlled? - using ANOVA techniques rather than regression methods to analyze evaluation data. - using comparison groups - using random assignment - using pre-tests and post-tests

AA

___ include the sequence of activities that will be conducted in the training session and identify the administrative details - lesson plans - concept plans - design doc. - non

AA

A design document template includes the following issues/areas - scope of project - delivery - objective - ALL

ALL

The three phases of the program design process include: A. pre-training B. the learning event C. post-training D. all of the above

ALL

Which of the following is one of the four stages of the learning cycle covered in Chap 4?

Active experience

According to the text, which of the following is the highest level of training evaluation overall term - i.e., the highest level possible, in absolute terms?

ROI

Which of the following is specifically concerned with whether comparison and training groups are similar (equivalent) and thus can be appropriately compared?

Random assignment

According to the text, _________ outcomes are sometimes referred to as a measure of 'creature comfort.'

Reactions

Internal conditions are processes within the learner that are necessary for learning to occur; external conditions are processes in the learning environment that are necessary for learning to occur.

TR

Most educational theories have been developed exclusively to educate children and youths

TR

Opportunity to perform is influenced by both the work environment and trainee motivation.

TR

Giving trainees frequent breaks so that they can leave the room and return ready to start learning again is a good practice in training

TRU

Instruction refers to the trainer's manipulation of the environment in order to help trainees learn

TRU

The most basic (or lowest) level of training support that a manager can provide is acceptance

TRU

According to the course materials, training instructors should consider personality styles when delivering training. T-F

TRUE

In developing a lesson outline, trainers need to consider the proper sequencing of topics. T- F

TRUE

Climate for transfer refer to trainees' perceptions about a wide variety of characteristics of the work environment T- F

True

The three phases of the program design process include: - pre-training - the learning event - post training - all

all

Which of the following was cited as an implication of the learning process and transfer of training for instruction? - employees need feed back - employees need to commit training content to memory - employees need a number of pre-practice conditions - all

all

Within the training evaluation process, criterion or outcome measures that include things that are not relevant to the objectives for the training are said to be _____

deficient

Which of the following is a learning style that was covered in the course materials?

diverger

According to the course materials, training programs that emphasize near transfer should: - provide a list of prompts or questions to help trigger thought and question sets. - provide trainees with explanations as to any differences between training tasks and actual work tasks. - A and B - none

provide trainees with explanations as to any differences between training tasks and actual work tasks

The issue of whether training outcomes can be measured consistently over time refers to the _____ of the measures

reliability

Which of the following was not cited as a reason to evaluate the effectiveness of a training program?

to enable comparisons between the outcomes of the organization's training program and the training program outcomes of other organizations