Bus Mgmt Unit1

Which is an element of the planning function of management?A.Assessing performance B.Monitoring work C.Training employees D.Setting goals

D.Setting goals

A plant manager or a department head would be an example of whichlevel of management? A.Middle B.Operating C.Top D.Supervisory

A.Middle

Which is a company resource that employees often analyze to ascertain policies and procedures? A.Training materials B.Sales reports C.Promotional brochures D.Research documents

A.Training materials

Which business resource provides information about the company's dress codes, vacation policies, and general rules for appropriate behavior? A.Productivity manual B.Employee handbook C.Customer newsletter D.Personnel record

B.Employee handbook

Which is the first step of effective managerial planning? A.Evaluate the quality of various processes B.Use a systematic approach to establish objectives C.Develop procedures for activity implementation D.Establish criteria to evaluate strategies

B.Use a systematic approach to establish objectives

Tim is the technology manager for the MSJ Company. Tim is responsiblefor backing up the computer system each evening to make sure that thecompany has a copy of each day's computer activities and transactions. On Tuesday evening, Tim was running late for a meeting and decided notto conduct the backup activities. Later that night, the computer systemcrashed and all of Tuesday's computer data was lost. By apologizing tohis boss for making a poor decision and offering to work extra hours tohelp fix the problem, Tim was: A.blaming others for the consequences of his actions. B.accepting the consequences for the decisions he made. C.promising not to make any mistakes in the future. D.taking the time to make informed decisions.

B.accepting the consequences for the decisions he made.

An important purpose of management is to ___________________ the business. A.design advertising for B.achieve the objectives of C.prepare the books for D.compile the financial data of

B.achieve the objectives of

If an employee continuously fails to follow the firm's rules of conduct, the firm is likely to: A.promote the employee. B.take disciplinary action. C.change its policies. D.develop quotas.

B.take disciplinary action.

It is important for employees to follow the rules of conduct established by management to: A.prevent workplace conflict. B.ensure that everyone is compensated the same way. C.maintain a consistent and fair work environment. D.reduce the need for professional development.

C.maintain a consistent and fair work environment.

Which question should effective managerial planning answer? A.How will we monitor the work effort? B.Who will do the work? C.Did we accomplish our goals? D.What do we want to do?

D.What do we want to do?

The number of levels of management that a business needs usually depends on the: A.location of the facility. B.age of the employees. C.goals of the company. D.size of the business.

D.size of the business.