Busi 310 Chapter 7
In the horizontal structure of a firm, line departments
make things, sell things, or provide customer service
Sophia has been promoted to a managerial position in the bakery. The owner always overrides her. Sophia has identified the problem, and it is that the ______
owner has not delegated enough authority to enable her to do the work
In the context of technology configurations, which of the following is true of continuous process technologies
people are removed from the work itself
For the lean manufacturing approach to work well,
people should be broadly trained rather than specialized
______ is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance
Accountability
When Courtney, a frontline manager, asked her subordinate, Jordan to invite a client to a function, he forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?
Courtney is ultimately responsible because she is the manager
_____ is the structure authority directly related to the three broad levels of the organizational pyramid
Hierarchy
Which of the following is true of a network organization?
In a network organization, managers within the organization interact closely with members outside it
In the vertical structure of a firm, authority is the
Legitimate right of a manager to make decisions and to tell other people what to do
______ uses statical tools to analyze the causes of product defects
Six sigma quality
____ is the process in which different individuals and units perform different tasks
Specialization
Which of the following is true of flexible factories?
They are organized around products, in work cells or teams
In decentralized organizations, decision making occurs at the level of the people who are most directly ____ and have the most ____ about the problem
affected; intimate knowledge
Peyton wants to delegate an important task to a subordinate, and he had several candidates in mind. He decided to delegate the task to Von, who was not only capable but who would also
benefit from developing skills through assuming the additional responsibility associated with the task
The _____ led by the chairperson, makes major decisions, subject to corporate charter and bylaw provisions.
board of directors
The approach to ___ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone
coordination by mutual adjustment
In the context of organizational integration, _____ refers to a situation when interdependent units create deadlines and objectives that contribute to a common goal
coordination by plan
Diane, CEO of Hammer Corporation, tells her executive management team that the company must become more agile to stay competitive. I believe that we need to organize around our ____
core capabilities
As Vice President of Human Resources at Lodge Corporation, Paul enjoys working alongside his peer voice presidents.. Lodge Corporation is a(n) _____ organization
divisional
A ___ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment
dynamic network
In a ____ organization, jobs are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require
functional
Patricia Cutler, CEO of Band Corporation, announced the new corporate structure, naming Kyoshi... The Band Corporation's new structure follows the ___ approach to demartmentalization
geographic
A. ____ organization is one in which top management ensures that there is consensus about the direction in which the business is heading
high involvement
CEO fro Bryce Corporation has announced to the management team that it has been decided to implement lean manufacturing at... strive for _____.
improvement
Adriana manages a large chemical plant that manufactures a few speciality products for the roofing industry. As a ____ operation, the plant manufactures products in large volumes but with little variety
large batch
A ___ is an organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights
learning organization
A disadvantage of a matrix organization is that
managers who share subordinates may jockey for power
Mateo meets with his group leader, Alex and says.... We work for a _____ organization and having dual or even more lines of command can be confusing
matrix
Pamela recently accepted a job with a reputed bank as an internal auditor. Pamela's organization has a
narrow locus of control
Your organization chart depicts the
positions in the firm and the way they are arranged
In the ___ approach to organization structure, decision making is decentralized to a level where information is processed properly and relevant knowledge is applied.
product
When delegating work responsibilities to a subordinate, a manager, delegates any ____ to the subordinate
responsibility
Raj Patel's specialty pharm packaging firm needs to be more agile in order to be competitive in the marketplace. Patel decides to form a _____ with a chemical firm in china...
strategic alliance
Technology supports agility through
technologies that start and do not stop
A characteristic of a high involvement organization is that ___
the organization has a flat, decentralized structure built around a customer, good, or service
In organizing, coordination is
the procedures that link the various parts of an organization to achieve the organizations overall mission
Information conveyed by a conventional organization chart includes the
work performed by each unit in the organization
