Busi 310 Chapter 7

In the horizontal structure of a firm, line departments

make things, sell things, or provide customer service

Sophia has been promoted to a managerial position in the bakery. The owner always overrides her. Sophia has identified the problem, and it is that the ______

owner has not delegated enough authority to enable her to do the work

In the context of technology configurations, which of the following is true of continuous process technologies

people are removed from the work itself

For the lean manufacturing approach to work well,

people should be broadly trained rather than specialized

______ is the expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance

Accountability

When Courtney, a frontline manager, asked her subordinate, Jordan to invite a client to a function, he forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?

Courtney is ultimately responsible because she is the manager

_____ is the structure authority directly related to the three broad levels of the organizational pyramid

Hierarchy

Which of the following is true of a network organization?

In a network organization, managers within the organization interact closely with members outside it

In the vertical structure of a firm, authority is the

Legitimate right of a manager to make decisions and to tell other people what to do

______ uses statical tools to analyze the causes of product defects

Six sigma quality

____ is the process in which different individuals and units perform different tasks

Specialization

Which of the following is true of flexible factories?

They are organized around products, in work cells or teams

In decentralized organizations, decision making occurs at the level of the people who are most directly ____ and have the most ____ about the problem

affected; intimate knowledge

Peyton wants to delegate an important task to a subordinate, and he had several candidates in mind. He decided to delegate the task to Von, who was not only capable but who would also

benefit from developing skills through assuming the additional responsibility associated with the task

The _____ led by the chairperson, makes major decisions, subject to corporate charter and bylaw provisions.

board of directors

The approach to ___ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone

coordination by mutual adjustment

In the context of organizational integration, _____ refers to a situation when interdependent units create deadlines and objectives that contribute to a common goal

coordination by plan

Diane, CEO of Hammer Corporation, tells her executive management team that the company must become more agile to stay competitive. I believe that we need to organize around our ____

core capabilities

As Vice President of Human Resources at Lodge Corporation, Paul enjoys working alongside his peer voice presidents.. Lodge Corporation is a(n) _____ organization

divisional

A ___ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment

dynamic network

In a ____ organization, jobs are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require

functional

Patricia Cutler, CEO of Band Corporation, announced the new corporate structure, naming Kyoshi... The Band Corporation's new structure follows the ___ approach to demartmentalization

geographic

A. ____ organization is one in which top management ensures that there is consensus about the direction in which the business is heading

high involvement

CEO fro Bryce Corporation has announced to the management team that it has been decided to implement lean manufacturing at... strive for _____.

improvement

Adriana manages a large chemical plant that manufactures a few speciality products for the roofing industry. As a ____ operation, the plant manufactures products in large volumes but with little variety

large batch

A ___ is an organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights

learning organization

A disadvantage of a matrix organization is that

managers who share subordinates may jockey for power

Mateo meets with his group leader, Alex and says.... We work for a _____ organization and having dual or even more lines of command can be confusing

matrix

Pamela recently accepted a job with a reputed bank as an internal auditor. Pamela's organization has a

narrow locus of control

Your organization chart depicts the

positions in the firm and the way they are arranged

In the ___ approach to organization structure, decision making is decentralized to a level where information is processed properly and relevant knowledge is applied.

product

When delegating work responsibilities to a subordinate, a manager, delegates any ____ to the subordinate

responsibility

Raj Patel's specialty pharm packaging firm needs to be more agile in order to be competitive in the marketplace. Patel decides to form a _____ with a chemical firm in china...

strategic alliance

Technology supports agility through

technologies that start and do not stop

A characteristic of a high involvement organization is that ___

the organization has a flat, decentralized structure built around a customer, good, or service

In organizing, coordination is

the procedures that link the various parts of an organization to achieve the organizations overall mission

Information conveyed by a conventional organization chart includes the

work performed by each unit in the organization