business communication 14

Which of the following is an example of a signpost in a speech?

"The next step in the process is to whisk the eggs."

Which elements are typically featured in a strong conclusion to a presentation?

A memorable final thought. A review of the presentation's main content. A reinforcement of the primary message.

Which of the following qualifies as an informative presentation?

A speech about the results of a marketing study.

Which of the following are true regarding presentation strategies? (Choose every correct answer.)

An oral presentation should generally be simpler than a written message for the same audience. The time and place of a presentation play a role in your presentation strategy.

How should a speaker address a question about something that has already been explained in the presentation?

Answer the question without embarrassing the questioner.

Words such as "first," "next," or "finally," are called because they help the audience understand the progression of your presentation.

Blank 1: signposts, signpost, or sign posts

Visuals used in a presentation can be (simpler/more complex) than those used in a written report.

Blank 1: simpler

In a presentation, a statement that identifies the topic about which the speaker will inform, persuade, or build goodwill is the purpose.

Blank 1: specific

What tips can you use to help your PowerPoint presentation be more effective?

Break complex slides into multiple slides. Keep your slides simple. Use your slides as a mnemonic device.

How could you adapt a printed table for a presentation?

Convert a chart to a graph. Round off data. Cut out a row of data.

During an oral presentation, what should the speaker do?

Face the audience, not the screen displaying your visuals. Look at the audience more than your notes. Leave the room lights on during a slide show.

True or false: You need to get rid of any nervousness, or "butterflies," before speaking in public.

False

When the words you use do not match the tone of your voice,

your audience will believe the tone, rather than the words.

What techniques can help a speaker prepare to remain calm during a presentation?

Have a backup plan for any technical difficulties. Avoid drinking alcohol. Organize your thoughts.

In a speech at work, Shelby opens with a startling negative fact, and later she uses a startling positive fact in her closing. Why is this an effective technique?

It brings the presentation full circle. It imparts psychological integrity to the presentation.

The most effective attention getter has which characteristic?

It gains the audience's attention.

During a fully integrated group presentation, what is essential for all members?

Know the subject well.

Which guideline governs the use of templates for PowerPoint presentations?

Make sure the template is appropriate for your subject matter and audience.

Which of the following are elements that contribute to a strong oral presentation?

Organize content in a digestible way. Avoid confusing content.

Which statement is true regarding the use of PowerPoint for a presentation?

PowerPoint should only be used after careful assessment of the audience and its expectations.

How should several people prepare to make a presentation as a group?

Practice the presentation as a group. Divide topics among group members. Coordinate visuals among all members of the group.

Which statement is true regarding the use of a quotation as an attention getter?

Quotations are effective when you want your audience to ponder a concept that frames your message.

As Noah is giving a public presentation, someone asks a question. Noah does not know the answer, What are his best options?

Refer the question to an expert in the room. Ask if anyone in the audience knows the answer. Promise to try to find the answer and bring it to the next session.

How should a person practice before delivering a public speech?

Say the words aloud, in front of a mirror or your family.

What are the characteristics of a guided discussion?

The speaker serves as a facilitator. The presentation is interactive. They generally produce more of a response from the audience than other types of presentations do.

How do visuals enhance a presentation?

They create a professional image. They help with organization. They heighten emotional impact.

What is the purpose of making eye contact during a speech?

To establish a connection with individual audience members. To force you to look away from your written speech.

Why is it wise to practice a presentation out loud?

To work on moving the speech from one point to the next. To concentrate on the emotions you wish to express instead of just thinking about the words. To reduce the number of filler sounds used.

What is one way to connect with the audience through body language?

Walk in front of the lectern.

In which situations is a written message preferable to an oral message?

When you have to present specific details of a policy, product, or procedure. When you need to present extensive or complex data. When you want to minimize undesirable emotions.

Which attention getter is most effective if you want the audience to actively participate in your presentation?

a question

Which tip helps to make the use of a question in a presentation more effective?

allow an appropriate time for the audience to respond

In a PowerPoint presentation, what tool can make words and images appear to move during your presentation?

animation

What should be included in a strong opening to a presentation?

attention getter content preview statement of purpose

Using Blank______in your notes can cause you to read directly from the notes rather than deliver a prepared speech.

complete sentences

What type of gestures typically work well during a presentation? (Choose every correct answer.)

confidently pacing the stage big hand motions

Oral presentations are particularly useful for what purpose?

developing emotional connections

According to Chip and Dan Heath, which ideas have the most lasting effect on people?

emotional simple concrete

During a monologue presentation, the speaker would typically answer questions at the (beginning/end) of the speech.

end

When Carla says, "waz up" ("what's up"), she is Blank______incorrectly.

enunciating

The vocal characteristic that gives voice to all the sounds of each word is called

enunciation.

The main goal behind a form of communication, particularly a presentation is its Blank______purpose.

general

A talk designed to train department staff about a new procedure for invoicing expenses is an example of a(n) Blank______ presentation.

informative

What does the online tool Prezi use as a presentation tool?

large canvas

Which number would be the best to use in an oral presentation?

more than 17 million

When faced with a skeptical audience, it is best to focus your presentation on what kind of ideas?

most interesting

Which type of speech structure uses a chronological format that is moved along by character, plot, and setting?

narrative

Which of the following is an inclusive language designed to connect a speaker to his or her audience?

our problem

When a presentation attempts to convince the audience to act a certain way or support a certain action, the presentation's purpose is to

persuade.

Which is an example of a presentation whose purpose is to persuade?

presenting a business proposal

Which of the following can be used to help grab the audience's attention during a speech?

props analogies video clips

What are the common attention getters used during the opening of a presentation?

question quotation startling statement

What type of attention getter introduces a "sticky" idea you want your audience to ponder or a concept that frames your message?

quotation

Unlike PowerPoint's linear progression of slides, the online presentation tool called Prezi allows for the display of Blank______between items.

relationships

If you begin your speech by startling your audience with a provocative or shocking statement, you should be certain that this statement is

relevant to your speech topic

Oral messages are often the easiest way to accomplish what purposes?

resolve a conflict focus attention on specific issues persuade the audience through emotion

When a presentation is intended to Blank______, it will be easier to accomplish in a speech than in writing.

resolve conflicts

When featuring data in a presentation, which is best to use?

rounded numbers

The Tone of voice can commonly express which of the following? (Choose every correct answer.)

sarcasm confidence sincerity

One of the most important strategies to keep in mind when preparing a presentation is to Blank______all content.

simplify

What type of attention getter uses a statistic or fact carefully targeted to your audience's realm of concern?

startling statement

What is the most important part of your presentation?

the opening

What is the benefit of looking at audience members during a presentation?

to gather feedback

In a presentation, what are the three objectives of a general purpose?

to inform to build goodwill to persuade

Which vocal quality refers to the rising or falling inflection?

tone of voice

What are the benefits of using demonstrations in a business presentation? (Choose every correct answer.)

using drama to prove points teaching a process helping people remember what was said

During a speech, what is the best way to present content such as maps, graphs, and tables?

visually, most likely as a slide show