Business Communication final exam
When an interviewer asks you a challenging question about a weakness what is the best way to respond?
Mention a previous weakness and the way you have corrected it
If an interviewer asks if you have any questions at the end of an interview which of the following is a inappropriate response?
No I have no questions right now; you have shared all the information I need
Examples of positive ———messages for the interview process include: arriving on time, dressing professionally, controlling your body movements exhibiting good posture , using effective eye contact, smiling appropriately and listening attentively
Nonverbal
A job interview is a two-street. The employer will be judging you and you will be evaluating the employer
True
A resignation letter typically includes a two week notice however, if you hold a manager position, you should provide your employer a longer notice
True
As a job candidate the purposes of an interview are to convince the employer of your potential learn more about the job and the company and expand on the information on your resume
True
Before your interview you should study the job opening indentify key needs and then develop success stories that emphasize your most strategic skills, areas of knowledge strongest personality traits and key accomplishments
True
During Your job search used to treat any call from an employer just like an interview
True
If your resume or application generates no response within a reasonable time, you should consider sending a short follow up email or letter to emphasize your qualification or add new information
True
Many screening interviews occur on the telephone
True
One of the best ways to overcome fear is to know what happens in a typical interview.
True
When answering interview questions always aim your responses at the key characteristics interviews seek
True
Global connections inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?
A group interview of several candidates at one time
What is the most appropriate response on a job application form to a question that asks your reason for leaving your last position
Accepted a position with more responsibilities
You can send positive non verbal messages during your interview by dressing professionally controlling your body movements, making eye contact and
Arriving on time
Which of the following statements most accurately describes a sequential interview?
As sequential interview progress interviews become more in depth which means that you need to know even more about the company
Your interviewer says to you describe a time when......or tell me about a time when.... these phrases are openings for an —— question.
Behavioral
If an interviewer says tell me about yourself, what is the best way to respond?
Briefly discuss educational, professional, or business related strengths
How should you close an interview
Briefly review your strengths thank the interviewer and ask what action will follow
When responding to the question tell me about yourself, focus on personal information such a as your hometown, family, and hobbies
False
How should you respond if an interviewer asks, why should we hire you when other applicants have better creditials?
Confidently explain your strengths such as knowledge of the latest methods and equpitmemt
How should you contact an employer if you have interviewed for a job and haven't heard from the interviewer in a few days?
A job applicant should never answer an illegal or inappropriate interview question
False
At the end of an interview you will visually be asked if you have any questions. The most effective respond dis no to avoid sounding to eager
False
Because all lot interviews of interviews are typically conducted using web cams and video conferencing software applicants do not need to worry about their periods nonverbal behaviors or Eye contact
False
Fill out a job application form using a pencil to allow for easy erasure of mistakes, clear handwriting, and dark lettering.
False
If a company is conducting a panel interview a job candidate should establish eye contact with only the person who asked the question.
False
Most employers contact job applicants by e-mail to set up interviews
False
Sending a thank you note after It interview is a social nicety that distinguishes you from other candidates but thank you messages carry little weight in the hiring process
False
The most common format for hiring/replacement interviews is the sequential interview.
False
When answering interview questions interject many verbal pauses to give yourself time to formulate appropriate answers
False
When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate handshake.
False
———-interviews occur when a company interview several candidates for the same position at the same time
Group
Which of the following is the best advice when traveling and arriving to your interview ?
If something unexpected happens causing you to be late, immediately call the interviewer to explain what happens
What is the most effective way to handle an illegal or inappropriate question during an interview?
If you find a question harmless and you want the job, go ahead and answer it.
When you enter the office for an interview
Introduce yourself to the receptionist; and wait to be invited to sit
Which of the following statements about online interviews is most accurate?
Online interviews save job applicants and companies time and money
Rebecca has an interview with a large company in a nearby city what information should she learn about the company before her interview
Rebecca should find out all this information about the prospective employer
To provide the best possible recommendation of you to a potential employer your————- need information about the company and position.
References
Some job candidates who are deciding a job after choose to write an ———- message to thank the employer for the job offer and to formally refuse the position
Rejection
How should you write a formal —— letter to confirm the exact date you will terminate your employer when it is a position you have held for an extended period
Resignation
Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is
Saving company money on repeated interviews and related costs
Many companies now use ————interviews to save time and money by eliminating less qualied candidates for before schedule a face-to-face interviews
Screening
When you apply for a position but are rejected employment experts recommend you
Send a rejection follow up message indicating you are disappointed but will contact the company again in a month in case a job opens up.
When the interviewer asks you questions about the future you should provide answers that
Show ambition and interest in succeeding with the company
If an interviewer says why do you want to work for us you should
Show us what you know about the interviewers company and how your goals match the company and its culture
What should you do immediately after leaving an interview?
Take notes about the interview
When an interviewer says describe a time when you wokrked successfully as a member of a team, your best response will be to?
Tell a success story about a specific group project your contributions and the results
Which of the following statements about job interviews is the most accurate?
💥All answer choices are accurate about job interviews. -job interviews allow employers and candidates opportunities to evaluate one another. - most people find job interviews stressful -the more an individual learns about the interview process the better prepared he or she will be
When writing a resignation letter to your employer you should:
💥all answer choices are correct -allow more than the standard two week notice If you have a high or responsible position within the company. -remaining the employer of your contributions - offer thanks and end with a forward looking statement