Business Law

Which of the following statements is correct? 1. Investors generally receive a copy of the registration statement 2. Investors generally do not receive the company's prospectus 3. A registration statement and a prospectus are essentially the same thing 4. All investors must receive a copy of the prospectus before purchasing stock

All investors must receive a copy of the prospectus before purchasing the stock

An employer hires an individual with no experience for a position, knowing that the new employee would require training and monitoring. The new employee exercises great care performing the job requirements but is largely unsupervised by the employer. The new employee fails to properly encrypt customer files, resulting in a security breach and the disclosure of personal information of 50 customers. Which type of claim will the customers successfully assert against the employer? 1. Intrusion 2. Negligence 3. Negligence per se 4. Intentional infliction of emotional distress

Negligence

From which source do law governing crimes primarily arise? 1. Civil law 2. Statutory law 3. Common law 4. Constitutional law

Statutory law

An individual purchases a valuable painting from an antique shop. The antique shop is unaware that the painting was stolen. The individual loans the painting to a local museum. The true owner sees the painting and presents proof of ownership and title. The purchaser surrenders the painting to the true owner and sues the antique shop. Which type of warranty was breached? 1. Warranty of title 2. Warranty of fitness 3. Warranty of infringement 4. Warranty of merchantability

Warranty of Title

Statutory law is to legislative bodies as common law is to 1. rulemaking 2. agencies 3. courts 4. administrative regulations

courts

The money intended to restore a plaintiff to the position he was in before the injury is referred to as 1. Punitive damages 2. Tortious payments 3. Compensatory damages 4. Conversion payments

Compensatory damages

Taking or using someone's personal property without consent is referred to as 1. Fraud 2. Negligence 3. Conversion 4. Trespassing

Conversion

The form of business ownership that is the MOST easily transferable is the 1. General partnership 2. Corporation 3. Closed corporation 4. Sole proprietorship

Corporation

Mike made the following offer to Mick "I will pay you $500 if you agree to paint my house" Mick replied that he would. At this point, the contract is an 1. Executed, bilateral, express contract 2. Executory, bilateral, implied-in-law contract 3. Executed, unilateral, expressed contract 4. Executory, bilateral, express contract

Executory, bilateral, express contract

An employer and employee recently entered a contract that specifies compensation for the employee. The contract also specifies how and when the job should be performed. Which type of authority has been formed in this relationship? 1. Implied 2. Alluded 3. Express 4. Apparent

Express

An employee is upset about a situation at work regarding what the employee views as unfairly low compensation. The employee wishes to express an opinion about the unfairness of the situation without violating his duties to the employer. The employee is trying to determine the duties owed to the employer is this situation under the National Labor Relations Act. In which situation is the employee fulfilling all duties owed to the employer under the law? 1. If the employee is above the supervisor level 2. If the employee is expressing views regarding non-work issues 3. If the employee is campaigning for a specific grievance 4. If the employee is campaigning outside of work among other employees

If the employee is campaigning outside of work among other employees

A customer has a contract to buy a used car from a car dealership for $12,000. The customer backs out of the contract, refusing to pay. The dealership sells the car to a different customer for $11,000 a month later. The dealership pays $500 to maintain the car during that month. Which type of damages can be claimed as a remedy arising from the $500 in losses? 1. Direct 2. Reliance 3. Incidental 4. Consequential

Incidental

To "undo" a contract and put the parties where they were before they made the agreement is called 1. Restitution 2. Rescission 3. Reliance 4. Remediation

Rescission

An individual wants to start a business quickly, so ease of setup is a main concern. The individual is not worried about personal liability or the ability to raise capital, and the individual wants to have a few registration forms as possible. Which business entity is appropriate in this situation? 1. S corporation 2. C corporation 3.. Sole proprietorship 4. Limited liability company

Sole proprietorship

If in 1900 in Minnesota Supreme Court rules that a minor can void a contract at any time during minority and in 2014, the courts in Minnesota are still following this ruling, this is an example of 1. Stare decisis 2. The bystander rule 3. Statutory law 4. Enabling legislation

Stare decisis

For the FTC to consider to practice to be unfair, it must meet a three-part test. Which of the following is NOT one of those tests? 1. The practice causes a substantial consumer injury 2. The harm of the injury outweighs the countervailing benefit 3. The consumer had no reasonable way to recoup lost funds from the injury 4. The consumer could not reasonably avoid the injury

The consumer had no reasonable way to recoup lost funds from the injury

A union declares its workers are going on strike. The employer states the collective bargaining agreement is still in force for another eight months and that it contains a no-strike clause. The unions claims the CBA's no-strike provisions is not binding since new union leadership is in place. Which of the following statements is correct? 1. The union can strike since new leadership is now in control 2. The union can strike since no-strike provisions have been ruled by the courts to be unenforceable 3. The union cannot strike, as strikes are exert economic pressure on management are prohibited by the NLRA 4. The union cannot strike because of the no-strike clause in the contract

The union cannot strike because of the no-strike clause in the contract

A crop-dusting company takes inventory of all equipment of chemicals every year. Hazardous chemicals, which are usually kept in a locked cabinet, are left out on a table after the inventory and are found by a group of kids who break into the facility. As a joke, one of the kids covers body parts with a crop-dusting chemical and suffers significant injury. Is the crop-dusting company stricktly liable for the child's injury? 1. No, because the company did not intend for the injury to occur 2. No, because the kids were trespassing when the injury occurred 3. Yes, because the use of crop-dusting chemicals is an ultrahazardous activity 4. Yes, because the company did not use reasonable care to keep the chemicals locked away

Yes, because the use of crop-dusting chemicals is an ultrahazardous activity

A manufacturer of explosives ships goods all over the country by truck. While in transit, explosives falls off the back of a company truck, explodes, and causes damage to a bridge. Under which theory is the company liable to the owner of the bridge? 1. Strict liability 2. Intentional tort 3. Res ipsa loquitur 4. Ordinary negligence

strict liability

An intentional tort involves conduct in which 1. The defendant intended to harm the plaintiff 2. The defendant intended a certain physical act which ends up injuring someone 3. Injuries are caused to someone because of the defendant's neglect or oversight 4. There is resulting punishment, including prison, for the defendant

the defendant intended a certain physical act which ends up injuring someone

Janet was employed as a sales representative for Esday, Inc. An appreciative customer gave her a diamond bracelet for all her hard work on a complicated contract. Can Janet keep the bracelet? 1. Yes. The bracelet was given to Janet personally and intended for her 2. Yes, but only if she discloses the gift to Esday and Esday consents to her keeping the bracelet 3. No, An agent is not allowed under any circumstances to personally profit as a result of the agency relationship 4. No, the bracelet is regarded as an unfair trade practice and violates antitrust law

yes, but only if she discloses the gift to the Esday & Esday consents to her keeping the bracelet

A customer enters into a contract to buy a piano from a store for $3000, including delivery, and prepays at $100 deposit. The store fails to deliver the piano. The customer immediately purchases the same piano from a different vendor for $3200. What should the original store pay the customer under the expectation interest? 1. $0 2. $100 3. $300 4. $3000

$300

A customer has a contract to buy a piano from a store for $3000 and pays the store a $500 deposit. The store fails to deliver the piano. The customer immediately purchases the same piano from a different vendor for $2,900. What are the customer's damages? 1. $100, the difference between the contract prices 2. $500, the amount of the original deposit 3. $2,900 the buyer's new cost 4. $3,000, the contract price

$500, the amount of the original deposit

In which two industries can children under the age of 14 work, according to the Fair Labor Standards Act of 1938. Choose 2 answers 1. Retail 2. Fast food 3. Agriculture 4. Entertainment

Agriculture Entertainment

How does recruitment relate to other organizational functions of goals? Choose 2 answers 1. Effective recruitment of prospective employees leads to a successful job analysis 2. Recruitment informs the organization about how stock prices are likely to change in the future 3. Effective recruitment provides a good pool of applications that helps the selection process be more successful 4 .Recruitment and human resources planning activities work together to determine current and future recruitment needs.

Effective recruitment provides a good pool of applicants that helps the selection process be more successful Recruitment & human resources planning activities work together to determine current & future recruitment needs

Emotional intelligence (EI) is critical to effective leadership because one of its core components is ______ which reflects the consideration that leaders must be able to express. 1. Conscientiousness 2. Empathy 3. Optimism 4. Introversion 5. Perfectionism

Empathy

Driver A crashes into Driver B, and Driver B is injured. Driver B sues Driver A for negligence. Drive A argues that there is no legal responsibility to other drivers on the road, and thus there is no liability. According to Driver A, which element of negligence is missing? 1. Damages 2. Factual cause 3. Proximate cause 4. Duty of due care

Duty of due care

In a negligence case, the plaintiff must establish 1. Duty, strict liability, causation, and injury 2. Mens rea, breach, foreseeable harm, and injury 3. Duty, actus reus, foreseeable harm, and causation 4. Duty of due care, breach, causation, forseeable harm, and damages

Duty of due care, breach, causation, foreseeable harm, & damages

The owner of a bed and breakfast hires a manager to supervise all special events. The manager makes the decision to purchase two large outdoor tents. When the tents arrive, the owner refuses delivery, stating that the order was not authorized and the bed and breakfast didn't need the tents. The tent company sues the owner and the manager owe the owner in this situation? 1. Duty of indemnify 2. Duty to cooperate 3. Duty to obey instructions 4. Duty to provide information

Duty to provide information

A former client is suing a general partnership for not fulfilling its fiduciary responsibilities. Which partner(s) may be liable? 1. Each partner may be held liable 2. The managing partner alone may be liable 3. The majority owner alone is protected under the partnership 4. Each partner may be protected from liability under the partnership

Each partner may be held liable

Which of the following is NOT a protected category under Title VII? 1. Education 2. Race 3. National Origin 4. Sex

Education

Recently an employee received a performance appraisal that included several items with poor performance rating. The employee was upset and felt the appraisal was unfair because the items were not part of his daily work requirements. Which human resources activity relates to the employee's concern? 1. Job analysis 2. Appraisal training 3. Goal development 4. Selection standards

Job analysis

An organization has recently added 50 new clients, and their production must increase as rapidly as possible. To increase production levels, a manager urges an existing employee to accept a newly created position responsible for hiring new employees. What should the company use to determine the appropriate compensation level for this new position? 1. Job rotation 2. Job transfer 3. Job recruiting 4. Job evaulation

Job evaluation

All employees in a company receive an e-mail message from human resources with information that a job is available in the marketing department. The message includes the job description and specifies that current employees are encouraged to submit an application. Which method is the company using to obtain job applicants? 1. Job offer 2. Job posting 3. Employee referral 4. Incentive program

Job posting

John hired Tim to sell his house. Which statement is correct? 1. John is Tim's principal 2. Tim, but not John, can terminate the agency relationship 3. John, but not Time, can terminate the agency relationship 4. Tim is John's principal

John is Tim's principal

A homeowner has a naturally occurring pond in the backyard. A neighbor's child trespasses onto the homeowner's property to fish in the pond without permission and is bitten by a turtle living in the pond. The neighbor sues the homeowner for negligence. Which fact creates the most significant defense for the homeowner? 1. The turtle is wild 2. The pond is natural 3. The pond is unfenced 4. The child was uninvited

the pond is natural

A(n) ______ contract is illegal from the beginning and may not be enforced by either party; a(n) ______ contract is legal but permits one party to escape, if he or she so wishes 1. Disaffirmed; affirmed 2. void; voidable 3. affirmed; disaffirmed 4. voidable; void

void; voidable

The plaintiff in a case, a black firefighter, brings action to the fire department. He is alleging that each time his transferred from one fire station to another, he must take his bed with him. The fire chief reports that no white firefighter would want to sleep in the same bed as a black firefighter. Which type of discrimination under Title VII should the plaintiff file? 1. Race 2. Unintentional 3. Intentional 4. National origin

Race

What is the major distinction between executive and independent agencies? 1. Executive agencies govern business issues while independent agencies regulate individual matters 2. The President has greater control over executive agencies 3. The Administrative Procedure Act regulates independent agencies but not executive agencies 4. Subpoenas may be issued by independent agencies; executive agencies do not have subpoena power

The President has greater control over the executive agencies

According to the two-factor theory, __________________ 1. There exists a hierarchy of needs within every human being, and as each need is satisfied, the next one becomes dominant 2. Most employees inherently dislike work and must therefore be directed or even coerced into performing it 3. Employees view work as being as natural as rest or play, and therefore learn to accept, and even seek, responsibility 4. The aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 5. Achievement, power, and affiliation are three important needs that help explain motivation

The aspects that lead to job satisfaction are separate & distinct from those that lead to job dissatisfaction

What is an advantage of a strong organizational culture? 1. Employee behavior is rarely affected 2. There is a lack of behavioral consistency 3. The company has low employee turnover 4. Organizational purpose results in limited cohesiveness

The company has low employee turnover

A company that recently filed an IPO submits an audited annual report on Form 10-K. Last quarter, the company filed an unaudited 10-Q. The company filed a registration statement after the IPO and gave investors a copy of the prospectus before the IPO. Which obligations, if any, are being met by the company in this situation? 1. The company is meeting its obligations under both the 1933 Act and 1934 Act 2. The company is meeting its obligations under the 1933 Act, but not the 1934 Act 3. The company is meeting its obligations under the 1934 Act, but not the 1933 Act 4. The company is meeting neither its obligation under the 1933 Act nor the 1934 Act

The company is meeting neither its obligation under the 1933 Act nor the 1934 Act

How does recruiting that creates an excessively large applicant pool affect employee selection? 1. The large applicant pool will simplify the process of job analysis and employee selection 2. The organization can reduce the applicant pool by dismissing applicants that are close to retirement 3. The cost of selection will likely increase due to the need to review and assess a high volume of applicants 4. The large applicant pool reduces the significance of employee selection as most of the applicants will meet the job qualifications

The cost of selection will likely increase due to the need to review & assess a high volume of applicants

An employer is frustrated by Employee A's attitude at work. Office gossip causes the employer to believe Employee A is in a band. Employee B, who is friends with Employee A on social media, also works at the company. The employer blocks Employee B from exiting the office and forces Employee B to show the employer Employee A's private social media page. For which tort will the employer be held liable to Employee A? 1. Assault 2. Slander 3. Intrusion 4. Emotional distress

intrusion

A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion is the _______ technique. 1. reference groups 2. nominal groups 3. brainstorming 4. interacting groups 5. in-group

nominal groups

The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario. 1. Cross-functional 2. problem-solving 3. virtual 4. independent 5. self-managed

problem-solving

Conflict is dysfunctional when it ________. 1. provides a medium to release tension 2. reduces group cohesiveness 3. fosters an environment of self-evaluation 4. provides a means for expressing frustration 5. leads to change

reduces group cohesiveness

Match description with the correct business organization. Has a single owner without any formal legal structure 1. Sole proprietorship 2. Corporation 3. Limited liability company 4. Limited liability partnership 5. General partnership

sole proprietorship

The approach to evaluation that uses feedback from those who daily contact with an employee (everyone from mailroom personnel to customers to bosses to peers) is termed ______. 1. Critical incidents 2. 360-degree evaluation 3. Assessment Center 4. Multi-person comparisons 5. Downward evaluation

360-degree evaluation

At which age does the Age Discrimination in Employment Act begin to protect an individual from discrimination in the recruitment process? 1. 35 2. 40 3. 50 4. 65

40

In a comparative negligence state, if the plaintiff in a negligence lawsuit is found to be 30 percent negligent, the plaintiff would recover 1. 70 percent of the damages 2. All of the damages 3. None of the damages 4. 30 percent of the damages

70 percent of the damages

What is an example of the concept of precedent? 1. A dissent written by a justice of the Supreme Court 2. An injunction issued by a judge of an appellate court 3. A case that a lower trial court identifies as a resolving a similar issue 4. A decision of an administrative agency that deals with a related matter

A case that a lower trial court identifies as resolving a similar issue

An employee who works for a development company has recently ended a relationship with a coworker. Following the relationship, the coworker wants to get the employee fired. Using social engineering and password manipulation, the coworker hacks the company's internal data to release the employee's private electronic communications over the public internet. The employee works in a state that does not require employers to maintain workers' compensation insurance. Which type of claim is relevant to the employee's injuries? 1. A claim against the employer for hostile work environment 2. A claim against the employer for the acts of the coworker 3. A negligence claim against the manufacturer of the security system 4. A negligence per se claim against the manufacturer of the security system

A claim against the employer for the acts of the coworker

An employee works in a state that requires that employers maintain workers' compensation insurance. Neither the employee nor the employer is aware a piece of equipment is leaking radiation. The manufacturer's technicians know the radiation levels are high but falsify reports to meet performance metrics. An employee develops radiation poisoning caused by the equipment. Which claim is relevant to the injuries the employee suffered? 1. A claim against the leasing company for battery 2. A claim against the manufacturer for products liability 3. A claim against the employer for failing to maintain the equipment 4. A claim against the architect for negligent design of the work space

A claim against the manufacturer for products liability

Which of the following statements is accurate regarding a condition? 1. A condition is created only when the phrase "provided that" or a similar phrase introduces it 2. A condition is an event that must occur before a party becomes obligated under a contract 3. A condition must be expressly stated in order to be enforced 4. A condition will not be enforced by the courts unless formal language is used, regardless of the intent of the parties to create a condition

A condition is an event that must occur before a party becomes obligated under a contract

Which two conditions guarantee unpaid leave for a serious health impairment under the Family and Medical Leave Act? Choose 2 answers. 1. A condition that necessitates hospitalization 2. A condition that requires an urgent care visit 3. A condition that is incapacitating, such as a sprained ankle 4. A condition that requires multiple visits to a healthcare provider in a year

A condition that necessitates hospitalization A condition that requires multiple visits to a healthcare provider in a year

The Fair Debt Collection Practices Act prohibits which of the following practices? 1. A debt collector falsely representing himself as a lawyer 2. A debt collector telephoning the debtor at 8:00 AM 3. Visiting a debtor at work if the employer permits personal visits 4. Using neighbors to locate the debtor

A debt collector falsely representing himself as a lawyer

An Alaska Packers' Association v. Domenico, a group of Alaskan fishermen agreed to a contract with a fishing company and were sent to California to fish. Upon arriving in California, the fishermen refused to do the job unless paid a higher wage rate. The company, having little time before the fishing season ran out, agreed under duress to the higher wage rate. After the fishing season was over, the company refused to pay the higher wage, and the workers sued. The U.S. Court of Appeals for the Ninth Circuit sided with the company, ruling that the fishermen had already agreed to perform the job, and as a result, the second contract where the company agreed to a higher wage was unenforceable. Which situation would be impacted by this ruling? 1. A group of firefighters arrive at a fire and then refuse to put out the fire unless the municipality raises their salaries 2. A union announces a strike, which causes the employer to fire the workers and replace them with automated machinery 3. A shipping company seeks to fire the fishermen because they have complained about safety conditions on the docks and boats 4. A group of flight attendants vote to unionize and ask for a higher wage at the next contract bargaining session two years later.

A group of firefighters arrive at a fire & then refuse to put out the fire unless the municipality raises their salaries

The least preferred co-worker (LPC) questionnaire is used to measure whether ________. 1. The followers are able and willing 2. A leader is task or relationship-oriented 3. The members are in the in-group or out-group 4. Employees prefer servant leadership over situational leadership 5. The leader is high on the dimension of conscientiousness

A leader is task or relationship-oriented

The business form that offers the limited liability of a corporation and the tax status of a flow-through entity is 1. A close corporation 2. A sole proprietorship 3. A limited liability company 4. A general partnership

A limited liability Company

When individuals engage in _______, they coast on the group's effort because their particular contributions cannot be identified. 1. Task conflicts 2. Gain-sharing 3. Retaliating 4. Process gains 5. Social loafing

Social loafing

When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams? 1. A climate of trust, members who fill role demands, and a large team size 2. Group performance evaluation, absence of conflict, and members who rill role demands 3. A manageable level of conflict, members who are conscientious, and effective leadership 4. Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership

A manageable level of conflict, members who are conscientious, & effective leadership

Which of the following statements regarding a negligence case is correct? 1. A plaintiff must show that the defendant's act was the factual cause of her injury and that the type of injury was foreseeable 2. A plaintiff must show that the defendant's act created a foreseeable danger even if the injury was not foreseeable 3. A plaintiff must show that the defendant's act created a foreseeable danger even if it was not the factual cause of her injury 4. A plaintiff does not have to show that the defendant's act either created a foreseeable danger or that the act was the factual cause of her injury

A plaintiff must show that the defendant's act was the factual cause of her injury & that the type of injury was forseeable

Which resolution is a characteristic of arbitration? 1. A private award 2. A public decision 3. A provisional ruling 4. An advisory opinion

A private award

A firm needs to lay off employees and wants to develop a plan to minimize the effect on employees. The firm opts to try a combination of buyouts and outplacement counseling. Which type of plan is the firm engaging in? 1. A control plan 2. A retention plan 3. A redundancy plan 4. An organizational plan

A redundancy plan

Which option defines organizational culture? 1. A diverse cultural subset working together to strengthen impact 2. A shared system of meanings that is unique to the organization 3. An organizational segmentation according to cultural background 4. A human resources department program for recognizing diversity

A shared system of meanings that is unique to organization

A small firm needs to dismiss one worker and wants to use a performance appraisal system to choose which worker should be laid-off. Which type of performance appraisal is appropriate in this context? 1. A straight ranking appraisal by a supervisor 2. A forced-distribution appraisal by supervisor 3. A straight ranking appraisal by firm customers 4. A forced-distribution appraisal by firm customers

A straight ranking appraisal by a supervisor

In the case of palsgraf v Long Island Railroad Co., a woman preparing to board a train was injured when another passenger tripped and fell, dropping a package filled with fireworks. The package was innocuous-looking, wrapped in newspaper, and the railroad had no knowledge of its contents. Nonetheless, the woman sued Long Island Railroad arguing negligence. The judge found the railroad not at fault and no tort to be redressed. Which future case will this decision affect? 1. A negligence case in which a consumer slips on a wet floor in a supermarket with no warning signs 2. A strict product liability case in which a customer uses a fork in an unforeseeable way and its injured 3. A product liability case in which a customer falls form a ladder that lacks slip-resistant steps and is injured 4. A negligence case in which a property owner sues a neighbor after the neighbor's overgrown tree branch falls and damages a vehicle

A strict product liability case in which a customer uses a fork in an unforseeable way and is injured

Which of the following statements about torts is correct? 1. A tortuous act is always a criminal act 2. A criminal act is always a tortious ace 3. A tortious act may also be a criminal act 4. A tortious act is the same as a contract dispute

A tortious act is the same as a contract dispute

An agency will be terminated in all but which one of the following situations? 1. The principal and agent agree on an agency relationship to sell a boat, and the boat is sold 2. A traviel agent files for individual bankruptcy under Chapter 13 3. The agent violates his duty of loyalty 4. An electrician, an agent of a contractor, has her license revoked

A travel agent files for individual bankruptcy under Chapter 13

The duty of fair representation created by the NLRA requires that 1. A union treat all members fairly, impartially and in good faith 2. A union must pursue any member's grievance against the employer 3. An employer, in communications with employees during a union organizing effort, must fairly represent the effects it believes a union will have on the company

A union treat all members fairly, impartially & in good faith

Which of the following statements best defines a work group? 1. A work group performs at a level greater than the sum of its inputs from individual members 2. A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. 3. A work group interacts primarily to share information, rather than to engage 4. A work group consists of members who work together and generate positive synergy through coordinated effort 5. A work group involves individual and mutual accountability regarding results and outcomes

A work group interacts primarily to share information rather than to engage in work that requires joint effort

According to status characteristics theory, which of the following factors does not determine status. 1. Contribution to goals 2. Talent 3. Personality 4. Ability to conform to group norms 5. Control over the resources needed by the group

Ability to conform to group norms

A party who seeks to appease an opponent may be willing to place the opponent's interests above his or her own, sacrificing to maintain the relationship. We refer to this intention as __________ 1. Collaborating 2. Avoiding 3. Compromising 4. Competing 5. Accommodating

Accommodating

Which of the following would NOT be personally liable for the debts of the business? 1. A sole proprietor 2. A partner in a general partnership 3. An S corp shareholder 4. A partner in a joint venture

An S corp shareholder

An auditor who determines a company is materially misstating certain items on its financial statements should issue 1. An unqualified opinion 2. A qualified opinion 3. An adverse opinion 4. A disclaimer of opinion

An adverse opinion

When the Food and Drug Administration prohibits a certain drug from being marketed in the United States, this is 1. Private law 2. An agency regulation 3. Legal negativism 4. An executive order

An agency regulation

What is an effective way to gather relevant information about job applicants during the selection process? 1. An informal interview process in which the questions differ for all applicants 2. An application blank where the most important information is weighted heavily 3. A wide background check to see if any general negative information is revealed 4. A reference check for previous employers' opinions about job applicants

An application blank where the most important information is weighted heavily

Which of the following is an example of externally caused behavior? 1. An employee is late to work because of a punctured tire 2. An employee postpones a meeting because he overslept 3. An employee was fired because he violated a company policy 4. An employee was promoted when he achieved more than the assigned objectives 5. An employee closed a sale with an important corporate client because of his excellent negotiation skills

An employee is late to work because of a punctured tire

When can an employer obtain a credit report, according to the Fair Credit Reporting Act? 1. An employer can obtain a credit report on prospective employees but not on current employees 2. An employer may obtain a credit report on prospective or current employees without permission 3. An employer may obtain a credit report on prospective or current employees who give permission

An employer may obtain a credit report on prospective or current employees who give permission

Which scenario is an example of mediation? 1. A couple decides to have their attorneys work out of the differences in a divorce case 2. An individual works as neutral party between parties to help them resolve differences 3. The chief executive officers of two corporations decide to drop lawsuits against each other and settle the case one-on-one 4. A judge works on a TV show where people agree to waive rights to a jury trial and have the cases decided by the judge

An individual works as a neutral party between parties to help them resolve differences

Fiedler's contingency leadership assumes that _________. 1. An individual's leadership style essentially fixed. 2. An individual is constantly striving to develop a more productive style 3. An individual's leadership is primarily determined by the features of the followers 4. An individual's leadership style can be altered much like his/her personality traits 5. An individual's leadership style must be task oriented to be effective

An individual's leadership style is essentially fixed

Which of the following does the heredity approach state? 1. An individual's personality is determined by the social background one is brought up in. 2. An individual's personality is determined by molecular structure of the genes. 3. An individual's personality is influenced by the economic settings he is surrounded by 4. A person's personality traits are created by the company he keeps i.e., his friends and family 5. A person's personality traits are largely influenced by global trends and characteristics

An individual's personality is determined by molecular structure of the genes

A customer in a restaurant would be considered _____ to whom the restaurant owner owes a duty _____. 1. A licensee; to warn of known dangers 2. An invitee; of reasonable care 3. A social guest; only to avoid intentionally injuring him 4. A licensee; of strict liability

An invitee; of reasonable care

Which performance appraisal method can make managers more aware of their impact on employees without feeling threatened? 1. Self-appraisal 2. Peer-appraisal 3. Appraisal by supervisor 4. Appraisal by subordinates

Appraisal by subordinates

Company A and Company B agree to the use of an independent third party to resolve a contract dispute. The third party decides in favor of Company B. Which type of alternative dispute resolution is this an example of? 1. Mediation 2. Arbitration 3. Negotiation 4. Reconciliation

Arbitration

Match each role played in the dispute resolution process with the correct title. Allows equal time for the parties to be heard 1. Arbitrator 2. Negotiator 3. Mediator 4. Litigator

Arbitrator

Match each role played in the dispute resolution process with the correct title. Decides an outcome 1. Arbitrator 2. Negotiator 3. Mediator 4. Litigator

Arbitrator

How might a charismatic leader work to increase performance in an organization? 1.Articulate an appealing vision 2. Demonstrate Type A behavior 3. Avoid unconventional behavior 4. Issue a memo calling for increased effort

Articulate an appealing vision

Which attributes are included in the seven primary characteristics that define an organization's culture? 1. Aggressiveness, competitive focus, innovation 2. Political attitude, attention to detail, team orientation 3. Team orientation, political orientation, people orientation 4. Attention to detail, innovation and risk taking, people orientation

Attention to detail, innovation and risk taking, people orientation

The president of a small Asian country was hailed as visionary and genius when the nation's economy burgeoned during his first term in office. However, when the currency and the stock markets crashed during his government's second term, he was censured as arrogant, elitist, and short-sighted. Which of the following theoretical approaches is reflected here? 1. Path-goal theory 2. Attribution theory 3. Behavioral theories 4. Trait theories 5. Servant leadership perspective

Attribution theory

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represent? 1. Problem solving 2. Authoritative command 3. Altering the human variable 4. Altering the structural variables

Authoritative command

A manager doing performance appraisals gives more weight to recent employee behaviors than to behaviors of 6 or 9 months earlier. This shows that the manager's perception is affected by a(n) _______ bias. 1. Self-serving bias 2. Availability 3. Impact 4. Distinction 5. Hindsight

Availability

_________ illustrates a process loss from using teams 1. Organizational demography 2. Role conflict 3. Social loafing 4. Multi-tasking 5. Profit-sharing

Social loafing

Which of the following pairs of personality dimensions contribute to high team effectiveness? 1. Type A and type B 2. Perfectionism and rule consciousness 3. Introversion and reflexivity 4. Reflexivity and submissiveness 5. Conscientiousness and openness to experience

Conscientiousness & openness to experience

An organizational culture most likely to shape high ethical standards among its members is one that _______. 1. Is low in risk tolerance 2. Is high in aggressiveness 3. Focuses only on outcomes 4. Takes a short-term perspective 5. Balances the rights of multiple stakeholders

Balances the rights of multiple stakeholders

Which of the following terms refers to a situation in which a person inaccurately perceives a second person, and the resulting expectations cause the second person to behave in ways consistent with the original perception? 1. Confirmation bias 2. Attribution theory 3. Self-fulfilling prophecy 4. Bandwagon effect 5. Contrast effect

Bandwagon effect

Two fans argue over a seat at a concert. Fan A stands up and says, "Fine, just take the seat, jerk," while slapping fan B on the back and walking away. Which tort has Fan A committed? 1. Battery 2. Assault 3. Intentional intrusion on person 4. Intentional infliction of emotional distress

Battery

Student A has just completed taking Economics 101 and asks Student B, who has enrolled in the same class the following semester, if the student wants to purchase the used books for $150. Student B promises to buy the books if that is what she decides to do when the semester begins. Student B later refuses to buy the books, saying no valid contract was in place. Why is the contract invalid? 1. Because Student A exerted undue influence on Student B 2. Because Student B's acceptance was an illusory promise 3. Because implied contracts are invalid for amounts under $500 4. Because the two students failed to commit the contract to writing

Because Student B's acceptance was an illusory promise

An individual owns and operates a food truck. When the truck's refrigeration system breaks down, the owner decides to sell the truck without fixing it. When a buyer expresses an interest in purchasing the food truck, the owner states that the refrigeration is in good working order and sells the food truck. When the buyer discovers the refrigeration does not work, the buyer demands a refund and claims that the contract is invalid. Why is the contract invalid? 1. Because the seller made fraudulent representations 2. Because the buyer's acceptance was an illusory promise 3. Because the buyer was under duress at the time of purchase 4. Because of ordinance banning food trucks negates the contract

Because the seller made fraudulent representations

Which form of indirect compensation can be integrated into the organization's strategic planning? 1. Salary 2. Benefits 3. Bonuses 4. Base wage

Benfits

A process of making decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity is known as 1. Bounded rationality 2. Active selection 3. Incremental decision making 4. Optimal decision making 5. Intuitive decision making

Bounded rationality

An individual walks into a store, slips, and falls on the floor. The individual is injured and sues the store claiming negligence. The store manager argues that several signs warning customers about the wet floors were posted, so the store should not be held labile. Which element is unfulfilled, according to the store? 1. Damages 2. Factual cause 3. Breach of duty 4. Proximate cause

Breach of Duty

Which of the following is a conflict-stimulation technique? 1. Expansion of resources 2. Compromise 3. Bringing in outsiders 4. Exercising authoritative command 5. Problem solving

Bringing in outsiders

What is one of the forces that plays a particularly important role in sustaining an organization's culture? 1. Socialization process 2. Individualized interaction 3. Personal background of key employees 4. Educational level achieved by key employees

Socialization process

How should a human resources professional encourage a high ethical standard of conduct in the workplace? 1. By influencing others to make moral choices 2. By holding monthly training sessions on integrity 3. By maintaining equitable pay levels and alignment 4. By ensuring compliance with all legal regulations

By influencing others to make moral choices

How can U.S. managers be culturally sensitive? 1. By discussing politics frequently 2. By listening more 3. By talking in high tone of voice 4. By speaking quickly 5. By indulging in frequent discussions about religion

By listening more

How can an organization transmit its culture to its employees? 1. By analyzing employee gripes and complaints 2. By using material symbols and specific language 3. By requiring employees to memorize the mission statement 4. By influencing the balance of employees' cultural backgrounds

By using material symbols & specific language

The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments is known as a(n) _______ bias. 1. Anchoring 2. Distinction 3. Impact 4. Confirmation 5. Omission

Confirmation

A company's collective bargaining agreement has expired and negotiations are underway for a new one. After one exhausting session, union leaders have decided management will not bargain in good faith. The union declares it will be going out on strike the following midnight if an agreement is not reached. The unions 1. Is allowed to go on strike the following midnight 2. Cannot go on strike for at least 30 days 3. Cannot go out on strike for at least 60 days

Cannot go out on strike for at least 60 days

What element of a contract refers to the parties involved being "adults of sound mind"? 1. Consideration 2. Capacity 3. Consent 4. Legality

Capacity

Federal law recognizes a special kind of Native American sovereign authority that protects Native American courts from state authority. A non-Native American is visiting on a reservation and violates a law of the reservation. The individual feels the law is a violation of the Constitution and wants to challenge its validity. What process should the individual take to determine the law's standing under the U.S. Constitution? 1. Request that lawmakers on the reservation review the law 2. Petition lawmakers in the state to overrule the Native American law 3. Challenge the statute in a federal court to review the constitutionality 4. Ask the Native American court to review the constitutionality of the statute

Challenge the statute in a federal court to review the constitutionality

A human resources department is working on increasing diversity within the organization. Which strategic role for a human resources department is being demonstrated? 1. Champion for change 2. Initiator of outsourcing 3. Administrator of policy 4. Agent for legal compliance

Champion for change

During a state trial, the following testimony is recorded: An individual working for Firm A learns of a contract between Firms B and C. The individual goes to Firm C and convinces it to break its contract with Firm B and enter into a new contract with Firm A. The individual lies to Firm A about personal involvement in the conflict, saying Firm C decided to break the contract with Firm B on its own. The individual repeats the same lie to Firm B. Which state trial action brought by Firm B is supported by this scenario? 1. Civil trial for making false statements 2. Criminal trial for making false statements 3. Civil trial for tortious interference with a contract 4. Criminal trial for tortious interference with a contract

Civil trial to tortious interference with a contract

Araceli is a team member in a large corporation. She never speaks in team meetings because she has seen members talk behind each others' backs after the meetings. Members are constantly monitoring the other members' work and looking for mistakes to point out in a meeting. According to the information provided, which contextual factor is lacking is Araceli's team? 1. Adequate resources 2. Performance evaluations 3. Team structure 4. Climate of trust 5. Leadership

Climate of trust

Which of the following would probably NOT be required of employers to reasonably accommodate its employees for religious beliefs? 1. Flexible scheduling 2. Closing the business on Sundays 3. Reassigning employees within the company 4. Allowing employees to switch work schedules

Closing the business on Sundays

A newly-formed team is struggling to become productive but cannot decide who should do what. How should the team leader attempt to resolve the problem? 1. Resign as a team leader 2. Coach the team through the difficulty 3. Disband the team because the problem cannot be solved 4. Research the problem and impose a solution without argument

Coach the team through the difficulty

________ refers to the degree to which members are attracted to each other and motivated to stay in the group 1. Assertiveness 2. Social dominance 3. Authoritativeness 4. Cohesiveness 5. Diversity

Cohesiveness

_______ is a conflict-handling technique in which the parties in a conflict each desire to satisfy fully the concerns of all parties 1. Collaborating 2. Competing 3. Accommodating 4. Avoiding 5. Compromising

Collaborating

While carrying a heavy box, an employee trips on stairs at work, falling and breaking a leg. It was determined that the carpet on the stairs was loose and had been that way for a month. What is the employee's option for compensation while recovering? 1. Collect workers' compensation 2. Collect unemployment compensation 3. Sue for damages resulting from batter 4. Sue for damages resulting from negligence

Collect workers' compensation

A computer software company wants to hire permanent employees who have the most up-to-date knowledge of software development tools, but previous work experience is not necessary. What should a primary source of recruitment for this situation? 1. Executive search firms 2. Temporary staffing agencies 3. Colleges offering the relevant degree 4. Independent contracting organizations

Colleges offering the relevant degree

_______ is an important for managers as for front-line employees and, among all Big Five Model traits, is most consistently related to job performance 1. Extroversion 2. Agreeableness 3. Conscientiousness 4. Emotional stability 5. Openness to experience

Conscientiousness

What is the principal source of stare decisis and precedent? 1. Statutory law 2. Common law 3. Constitutional law 4. Administrative law

Common Law

The Family and Medical Leave Act applies to 1. All companies, public or private, regardless of size 2. Companies with 50 or more employees 3. Companies with 100 or more employees 4. Any company engaged in interstate commerce

Companies with 50 or more employees

A prospective employee has two job offers. Company A offers a higher salary and is an at-will employer. Company A does not have a union, but Company B does. The prospective employee is concerned about the future and job security. Which company would alleviate these concerns? 1. Company A because the salary is higher 2. Company A because employment is at-will 3. Company B because an employee can only be terminated for cause 4. Company B because an employee is guaranteed a job until retirement

Company B because an employee can only be terminated for cause

Company A sends the following letter to Company B: "We have 500 widgets available for you to purchase. We propose to sell them to you for $100 each. Do you accept?" Company B replies, "We promise to accept your offer if we decide to purchase them." Why have the two companies failed to form a legally binding contract? 1. Company A's offer is indefinit 2. Company B's acceptance is illusory 3. Company B's reply is a contract modification 4. Company A's letter conflicts with the parol-evidence rule

Company B's acceptance is illusory

A company needs to motivate employees to be engaged in their job responsibilities. They decide to reward attendance at training sessions. Which performance improvement approach is being used? 1. Job analysis 2. Compensation 3. Recruitment and selection 4. Career and management planning

Compensation

A machinery company agrees to pay a salesperson a commission for every machine sold by the salesperson. However, whenever the company receives a purchase order from certain customers of the sales person, it cancels the order and then contacts the customers directly to sell the machine, thus avoiding paying a commission. Which duty is the machinery company failing to perform in this situation? 1. Obediance 2. Cooperation 3. Compensation 4. Indemnification

Compensation

A couple makes plans to go out of town. The couple agrees to pay a friend $150 per day for four days, plus travel expenses, to watch the house. The friend agrees and tells the couple that in order to watch the house, he will need to change the oil in his vehicle and will need to miss two days of regular work. On the appointed weekend, the friend makes the two-hour drive to the couple's house, only to find that the couple decided not to go out of town after all. Match each of the remedies pertaining to this situation with the category of damage. The amount of salary the friend would have made during the two missed days of work 1. Reliance damages 2. Direct damages 3. Consequential damages 4. Expectation damages

Consequential damages

Which type of validity identifies the knowledge, skills, and abilities required to complete a job and needs no quantitative analysis? 1. Content 2. Empirical 3. Construct 4. Discriminant

Content

Which of the following represents the three? 1. General categories into which the key components of effective teams are grouped internal, external, and peripheral factors 2. Cardinal, central, and secondary factors 3. standard, segregated, and advanced factors 4. basic, functional, and strategic factors 5. context, composition, and process factors

Context, composition, and process factors

Two people live in the same neighborhood complex. Neighbor A wants to take Neighbor B's speed boat out on the lake in the complex, but Neighbor B is on vacation and doesn't answer the phone. Neighbor A knows where the keys to the boat are kept and takes the boat out of for the afternoons. Neighbor A eventually docks the boat without a scratch and puts the keys back, intending to refill the gas tank later. Which tort supports Neighbor B's claim against Neighbor A? 1. Theft 2. Fraud 3. Negligence 4. Conversion

Conversion

The primary or dominant values that are accepted throughout the organization are known as ______. 1. Core values 2. Foundational traits 3. Institutional traits 4. Shared values 5. Unique values

Core values

Which factor represents an organization's value system? 1. Corporate culture 2. Brand awareness 3. Core competencies 4. Company reputation

Corporate culture

Match description with the correct business organization. Owners are shareholders, who elect a board of directors 1. Sole proprietorship 2. Corporation 3. Limited liability company 4. Limited liability partnership 5. General partnership

Corporation

Several friends are starting a rental property business together. To formalize the ownership arrangement, the friends are seeking an enterprise structure that automatically allows limited liability, transferability of ownership interest, and unlimited duration. Which enterprise structure offers these advantages? 1. Partnership 2. Corporation 3. Joint Venture 4. Proprietorship

Corporation

Which approach might be used to mentor a less-experienced employee? 1. Coaching and threatening 2. Refereeing and counseling 3. Counseling and sponsorship 4. Threatening and sponsorship

Counseling & sponsorship

Which consumer protection is afforded by the Truth in Lending Act? 1. Companies must promptly investigate and respond to any consumer complaint about a credit card bill 2. Individuals can stop payment on a transfer by giving written notice up to three business days before the schedule date 3. Banks may withdraw an account and charge an overdraft fee provided that the consumer signs up for overdraft protection 4. Credit cardholders are liable for the first $50 in unauthorized charges made before the company is notified that the card is stolen

Credit cardholders are liable for the first $50 in unauthorized charges made before the company is notified that the card is stolen

During a state trial, the following testimony is recorded: An individual holds an online auction claiming to be selling the rights to a valuable apartment building. A small business owner wins the auction and pays the individual $1 million, only to learn that the individual did not disclose that the apartment building has serious structural defects. In a panic, the small business owner burns down the building and asks the insurance company to pay for the loss. Which trial action brought by the state against the small business owner is supported by this scenario? 1. Civil trial for arson 2. Criminal trial for fraud 3. Civil trail for tortious interference 4. Criminal trial for making false statements

Criminal Trial for fraud

During a state trial, the following testimony is recorded: An individual holds an online auction claiming to be selling the rights to a large bridge in New York. The individual does not own the bridge or have any claim to it. A small business is looking to establish a paving contract with the City of New York and bids $1 million in the auction for the bridge, hoping to leverage the bridge into a contract with the city. The small business wins the auction and pays the individual $1 million, only to learn that the individual does not have a legal claim on the bridge. Which trial action brought by the state is supported by this scenario? 1. Criminal trial for fraud 2. Civil trial for slander of title 3. Civil trial for tortious interference 4. Criminal trial for making false statements

Criminal trial for fraud

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas? 1. Problem-solving 2. Self-managed work 3. Cross-functional 4. Traditional 5. Departmental

Cross-functional

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization? 1. Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values 2. Culture acts as a control mechanism and guides the behavior of employees 3. In a virtual organization a strong culture can be established quickly and easily. 4. Today's trend toward decentralized organizations makes it easier to establish a strong culture 5. Cultures reduce the stability of the social system in an organization

Culture acts as a control mechanism & guides the behavior of employees

An individual has an employment contract with a national software developer, X Corporation. The contract contains a noncompetition provision and a confidentiality clause. The individual leaves this job and goes to work for a start-up company. At the start-up company, the individual is helping to design software that, upon completion, will be competitive with X Corporation's software. Which two types of damages could X Corporation assert against the employee and the start-up company? 1. Reformation of its contract with the employee to correct any mistakes in the contract 2. Specific performance that orders the employee to return to the job with X Corporation 3. Damages for the employee's breach of the employment contract that causes loss of software sales to X Corporation 4. An injunction to prevent the employee from working and possibly sharing confidential company information with the start-up company

Damages for the employee's breach of the employment contract that causes loss of software sales to X Corporation An injunction to prevent the employee from working & possibly sharing confidential company information with the start-up company

The elements in a defamation case are: 1. Defamatory statement; falsity; communication; and injury 2. A contract; knowledge of the contract; improper inducement; injury 3. False or misleading facts statements; statements in commercial advertising; likelihood of harm 4. Duty; breach of duty; proximate causation; and damages

Defamatory statement, falsity, communication, & injury

What is within the power of a mediator? 1. Determining the importance of disputed issues 2. Determining a binding result for disputed issues 3. Making a written finding of fact on disputed issues 4. Deciding on a compromise to resolve disputed issues

Determining the importance of disputed issues

A couple makes plans to go out of town. The couple agrees to pay a friend $150 per day for four days, plus travel expenses, to watch the house. The friend agrees and tells the couple that in order to watch the house, he will need to change the oil in his vehicle and will need to miss two days of regular work. On the appointed weekend, the friend makes the two-hour drive to the couple's house, only to find that the couple decided not to go out of town after all. Match each of the remedies pertaining to this situation with the category of damage. The amount of the friend's actual travel expenses to and from the couples house 1. Reliance damages 2. Direct damages 3. Consequential damages 4. Expectation damages

Direct damages

A rule that is not automatically discriminatory, but which may be discriminatory in practice because it excludes too many people in a protected group is considered 1. Disparate treatment 2. Prima facie discrimination 3. Unbalanced treatment 4. Disparate impact

Disparate impact

When a partner leaves the partnership, whether it will be voluntary or by expulsion, death or bankruptcy, it is called 1. Dissociation 2. Termination 3. Detachment 4. Seperation

Dissociation

Federal jurisdiction based upon a "federal question" includes cases based on all the following EXCEPT 1. The United States Constitution 2. A federal statute 3. A federal treaty 4. Diversity

Diversity

The concept of ______ can be applied to appraisals to increase the perception that employees are treated fairly. 1. Selective evaluation 2. Due process 3. Multiple raters 4. Selective retention 5. Counter-productivity

Due process

Lis is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review, which includes the representative on the byline. After the first couple of reviews, which includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing? 1. Building on organizational strengths 2. Using narrow spans of control 3. Rewarding more than punishing 4. Emphasizing individual vitality and growth 5. Creating loose management oversight

Emphasizing individual vitality & growth

Which form of validity for making employment decisions (e.g., select, promote) is legally defensible if challenged in court? 1. Empirical validity 2. Content Validity 3. Convergent validity 4. Discriminate validity

Empirical Validity

Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagues with self doubt, and feels that the team is largely powerless over its environment. 1. Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation 2. Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation 3. Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation 4. Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation

Employee A exhibits positive core self evaluation & employee B exhibits positive core self evaluation

The leadership of an organization has decided to move forward with a formal training program. Successful implantation depends upon selecting the appropriate training media for the right workers under the right conditions. Which factor should be considered in selecting the appropriate training media? 1. The location of the training 2. Employee attitude for learning 3. Employee readiness for training 4. The level of performance management

Employee readiness for training

What is an outcome or poor reliability in a selection procedure? 1. An insufficient pool of qualified applicants 2. The inability to fire an employee who performing poorly 3. Employees who are not a good fit for the organization 4. High correlations between test outcomes and future performance metrics

Employees who are not a good fit for the organization

According to Albert Bandura, the most important source of increasing self-efficacy is _______. 1. Arousal 2. Vicarious modeling 3. Verbal persuasion 4. Enactive mastery 5. cognitive learning

Enactive mastery

If there is a basic conflict between the individual's expectations on the reality of working in an organization, the employee in most likely to be disillusioned and quit during the ________ stage of socialization 1. Metamorphosis 2. Pre-arrival 3. Post-arrival 4. Encounter 5. Post-enounter

Encounter

What is the function of the Equal Employment Opportunity Commissions (EEOC)? 1. Enforcing federal antidiscrimination statutes 2. Conducting mediation when union contracts have expired 3. Providing guidance to employers on classifying employees 4. Creating guidelines for developing affirmative action programs

Enforcing federal antidiscrimination statutes

Employees at Mega Co. went on strike because of unfair labor practices. After the strike, the striking workers are 1. Entitled to get their jobs back 2. Not entitled to get their jobs back 3. Entitled to get their jobs back unless replacement workers have been hired as permanent employees 4. Entitled to damages under the NLRA

Entitled to get their jobs back

Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________. 1. Autocracy 2. Equality 3. Rigidity 4. Formalization 5. Competitiveness

Equality

Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation. Manager B supervises 5 district units with 50 employees and also receives $100,00 in compensation. Manager A is upset by this relationship and is looking for a new job. Which theory explains A's motivation to look for a new job? 1. Equity theory 2. Inequity theory 3. Perception theory 4. Perceptual fairness theory

Equity theory

Top management has a major impact on the organization's culture by _________. 1. Ensuring a proper match of personal and organizational values 2. Socializing new applicants in pre-hiring phase 3. Establishing norms that filter down through the organization 4. Providing a framework for metamorphosis of new hires 5. Properly rewarding employee's initiatives

Establishing norms that filter down through the organization

A couple makes plans to go out of town. The couple agrees to pay a friend $150 per day for four days, plus travel expenses, to watch the house. The friend agrees and tells the couple that in order to watch the house he will need to change the oil in his vehicle and will need to miss two days of regular work. On the appointed weekend, the friend makes the two-hour drive to the couple's house, only to find that the couple decided not to go out of town after all. Match each of the remedies pertaining to this situation with the category of damage. The amount of $600, which is what the friend would have been received had the couple gone out of town 1. Reliance damages 2. Direct damages 3. Consequential damages 4. Expectation damages

Expectation damages

Janelle has an art collection that she wants to sell. She calls Amber and tells her to sell the art collection for her at an upcoming auction. Amber Agrees. This is an example of: 1. Apparent authority 2. Respondent superior 3. Intermediary agency 4. Express authority

Express authority

In a state that has adopted the Uniform Commercial Code, a buyer purchases a used commercial grade freezer "as is" and without an express written warranty in the sales contract. The seller affirms that the freezer made ice last week, but the freezer is unable to attain temperatures below 30 degrees at the highest setting. The buyer subsequently has to purchase another freezer to prevent loss of inventory. Which legal theory is actionable for the buyer? 1. Express oral warranty 2. Express written warranty 3. Implied warranty of fitness 4. Implied warranty of merchantability

Express oral warranty

An individual, who is allergic to white gold, buys jewelry made only of pure silver. The individual purchases a pair of earrings that are labeled pure silver but, in fact, were made of white gold. After wearing the earrings for several hours, the individual goes into shock. Which legal theory is actionable for this individual? 1. Strict Liability 2. Express warranty 3. Negligent manufacture 4. Implied warranty of fitness

Express warranty

Match each scenario with the correct warranty. An auto-body shop guarantees its repairs for as long as the purchaser owns the car. The repairs fail. 1. Express Warranty 2. Warranty of title 3. Warranty of infringement 4. Implied warranty of fitness

Express warranty

Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her colleagues and interacts with them regularly to build strong work relationships. She knows that her rapport with her co-workers is crucial part of her work and invests time in these relationships. In addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of the following personality types is Athers most likely to be characterized by according to the Myers-Briggs Type Indicator (MBTI) classification? 1. Intorverted 2. Perceiving 3. Solitary 4. Brooder 5. Extraverted

Extraverted

An employer in the security industry is doing routine background and credit checks on all employees. During the credit check, several errors are discovered on the employee's credit report. The employee wants to resolve the issue. Which law governs the employee's rights regarding this matter? 1. Truth in Lending Act 2. Fair Credit Reporting Act 3. Equal Credit Opportunity Act 4. Fair Debt Collection Practices Act

Fair credit reporting act

True or False - Arbitration is the fastest growing method of dispute resolution in the United States 1. True 2. False

False

An individual is in a theater watching a movie. Behind the individual is a group of patrons who are making loud comments throughout the movie. At the end of the film, the individual turns to the group and says, "You should really learn some manners," and then goes into a restroom in the theater. One of the rude patrons responds by intentionally blocking the individual's exit from the bathroom stall. Under which theory of tort will the rude patron be held liable? 1. Battery 2. Defamation 3. False imprisonment 4. Tortious interference

False Imprisonment

An employee is responsible for completing certain reports by the end of the day but is unable to finish after beginning to feel ill. After the employee asks to be taken to the hospital, the employer locks the employee in the office with the unfinished reports. Three hours later, the employee is found unconscious. Doctors determine that the employee's injuries could have been avoided if the employee had received medical attention two hours earlier. Which type of claim is relevant to the employee's injuries? 1. Failure to warn 2. Assault and battery 3. False imprisonment 4. Fair labor standards

False imprisonment

A 25-year-old white male employee reveals to his boss that his wife is pregnant and requests time off until the baby is born. Soon thereafter, the boss begins treating the employee differently and starts assigning the employee's current client accounts to a childless, 40-year-old Asian female co-worker. Two weeks later, the employee is demoted for poor work performance, and the time-off requested is denied. The employee decides to sue for workplace discrimination. Which portion of the Civil Rights Act supports this employee's claim? 1. Age discrimination 2. Race discrimination 3. Pregnancy discrimination 4. Family responsibility discrimination

Family responsibility discrimination

A car manufacturer advertises a brand new vehicle and claims the car gets 60% higher gas mileage than a comparable vehicle from a rival car manufacturer. An independent laboratory tests both vehicles under a variety of conditions, and the results confirm the claim to be false. The rival car manufacturer's model actually gets better mileage in every possible scenario. Which federal law is intended to protect consumers in this situation? 1. Sarbanes-Oxley Act 2. Federal Trade Commission Act 3. Commerce Clause of the U.S. Constitution 4. Motor Vehicle Consumer Protection Act

Federal Trade Commission Act

What is the outcome of effective diversity management within organizations? 1. Fewer conflicts 2. Better sense of inclusion 3. Fewer communication challenges 4. Better defined organizational goals

Fewer conflicts

An organization that does not pay income tax on its profits but passes them through to its owners who pay the tax at their individual rates is called a 1. Business corporation 2. Flow-through tax entity 3. Tax-free business venture 4. Professional corporation

Flow-through tax entity

______ involves evaluating one's performance against the performance of one or more others. 1. BARS 2. The critical incident method 3. An assessment center evaluation 4. Forced comparison 5. Likert analysis

Forced comparison

Which type of group is defined by the organization's structure? 1. Unified group 2. Formal group 3. Informal group 4. Designated group

Formal group

A strong culture can act as a substitute for which of the following? 1. Institutionalization 2. Formalization 3. Socialization 4. Centralization 5. Social support

Formalization

An informal group is characterized by the _________ 1. Stipulation of expected behaviors by the organization 2. Predetermined designation of tasks of members 3. Pursuit of particular organizational goals 4. Fulfillment of the need for social contact 5. Creation of timelines and rationale

Fulfillment of the need for social contact

An employee leaves the company office and is injured by a falling tree branch. The employee sues the company. The trial court rules that the company is liable for the worker's injury. This decision goes against past precedent, which held that employers are not liable for injuries to employees outside the office. The company appeals the decision, and a U.S. court appeals holds in the company's favor 1. The court of appeals will sanction future judges who fail to follow the precedent 2. The court of appeals will order the lower courts that fail to consider precedent to rehear the case 3. Future rulings of trial courts that fail to consider precedent will be overturned by the court of appeals directly 4. Future rulings by judges who disagree with a U.S. court of appeals ruling will be taken up directly by the Supreme Court

Future rulings of trail courts that fail to consider precedent will be overturned by the court of appeals directly

Which incentive leads to enhanced productivity and subsequently creates additional earnings 1. Gain-sharing plan 2. Profit-sharing plan 3. Bonus-sharing plan 4. Wage-dividend plan

Gain-sharing plan

A woman is turned down for a higher-paying position because the hiring managers believes men perform the duties better than women. Which term is used to indicate this form of discrimination? 1. Gender discrimination 2. Gender identity discrimination 3. Sexual harassment discrimination 4. Women's equal rights discrimination

Gender discrimination

All the business forms listed below have limited liability EXCEPT the 1. Limited liability company 2. General partnership 3. "S" corporation 4. Corporation

General partnership

Match description with the correct business organization. Set up by two or more co-owners, a flow-through entity that provides no liability shield for its owners 1. Sole proprietorship 2. Corporation 3. Limited liability company 4. Limited liability partnership 5. General partnership

General partnership

One of the owners of a local business had decided to leave, resulting in dissolution. Which form of ownership structure would have this result by default? 1. S corporation 2. C corporation 3. Sole proprietorship 4. General partnership

General partnership

Which human resource professional provides a broad range of support to the overall organization? 1. Specialist 2. Generalist 3. Supervisor 4. Coordinator

Generalist

Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within organization? 1. Organizations can safely ignore local culture while establishing its operation in another country 2. Most U.S. mangers do not view profit maximization as a morel obligation. 3. Organizational cultures rarely reflect national culture 4. Generally, U.S. managers see bribery, nepotism, and favoring personal contacts as highly unethical 5. As compared to managers in the United States, managers in developing economies are less likely to see ethical decisions as embedded in a social environment

Generally, U.S. managers see bribery, nepotism, & favoring personal contacts as highly unethical

The extensive use of work teams benefits organizations by________. 1. Generating neutral synergy among all employees of the team 2. Eliminating the need for mutual accountability for results 3. Developing the various team member's skills such that they are random and varied 4. Generating a potential for creating greater outputs without increasing inputs 5. Ensuring that the mere accumulation of individual efforts is used for group work

Generating a potential for creating greater outputs without increasing inputs

The selection process helps sustain the organization's culture by ________. 1. Hiring candidates who fit well within the organization 2. Rewarding conformity 3. Developing performance evaluation criteria 4. Socializing the new employees 5. Establishing and enforcing norms

Hiring candidates who fit well within the organization

Groupshift is seen when ___________. 1. group members view themselves in better light when compared to members of the out-group 2. group members tend to exaggerate the initial positions they hold when discussing a given set of alternatives and arriving at a solution 3. group members notice and emphasize identities that reflect how different they are from other groups 4. group members tend to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 5. group members fail to express alternative opinions and deviant views under the influence of the norm consensus

Group members tend to exaggerate the initial positions they hold when discussing a given set of alternatives & arriving at a solution

________ ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth 1. Individual 2. Group order 3. Paired 4. Fractional 5. Percentile

Group order

What defines a set of expected behavior patterns attributed to a person occupying a given position in a social unit? 1. Group role 2. Group norm 3. Group status 4. Group conformity

Group role

What is the role of the mediator in mediation? 1. Making an award 2. Guiding the parties 3. Arguing for a result 4. Conducting a hearing

Guiding the parties

According to the traditional view of conflict, all conflict is _________. 1. necessary and improves creativity of a group 2. healthy and improves productivity 3. rational and cannot be avoided 4. natural and helps generate discussion 5. harmful and must be avoided

Harmful & must be avoided

Jim is a salaried employee whose job is to develop content for online web sites. He discovers that he is paid substantially more than his colleagues, even though their jobs and levels of performance are very similar. According to the equity theory, what impact is this discovery most likely to have on his behavior and performance? 1. He will reduce the amount of work that he does on a daily basis 2. He will compare his earnings to those of another group of employees 3. He will increase his productivity and/or the overall quality of his work. 4. He will seek a position within the company commensurate with his pay 5. He will begin to look for a position outside of the company

He will increase his productivity and/or the overall quality of his work

Nellie Fritz, the head of client support services at Olson Inc., is very popular among her subordinates. Many believe that Nellie has a knack for getting the work done without making the employees feel pushed into a corner. She is often seen speaking to her subordinates and support staff about their families, helping them with any personal problems they have, and praising employees for their good work. In light of the Ohio State Studies, this indicates that Nellie, as a leader, is ________. 1. Task oriented 2. Production oriented 3. Low in relationship orientation 4. High in consideration 5. Low in trust propensity

High in consideration

Adrian Atwood, a senior manager at MNC, spends a lot of his time assigning group members to particular tasks and scheduling their work such that deadlines are achievable. Adrian also sets high expectations for standards of performance and holds regular meetings to ensure that productivity and quality are up to the mark. In the light of the Ohio State Studies, this indicates that Adrian, as a leader, is ________. 1. Employee oriented 2. High in initiating structure 3. High in consideration 4. Low in task orientation 5. Relationship oriented

High in initiating structure

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ____________. 1. Increased employee satisfaction 2. Decreased level of conflicts 3. Higher employee motivation 4. Higher employee turnover 5. Higher team efficacy

Higher employee turnover

Congress wishes to pass a new environmental bill. However, the president has vetoed the bill. Under which scenario will this bill become a law? 1. If on-half of the House and five-ninths of the Senate votes to override the veto 2. If two-thirds of the house and two-thirds of the Senate votes to override the veto 3. If there is a majority vote among registered voters 4. If there is a majority vote among Congressional voters

If two-thirds of the House & two-thirds of the Senate vote to override the veto

Match each scenario with the correct warranty. A poodle breeder sells a tea cup poodle to a customer who trains tea cup poodles for competition. The tea cup poodle turns out to be a toy poodle. 1. Express Warranty 2. Warranty of Title 3. Warranty of Infringement 4. Implied Warranty of Fitness

Implied Warranty of Fitness

What is an exception to the doctrine of employment at will? 1. Implied contract 2. Probationary period 3. Termination for cause 4. Mandatory waiting period

Implied contract

A firm is hiring several new employees. The new employees are largely inexperienced and unfamiliar with the company and its methods of conducting business. Given this, the firm plans to to have an orientation period for all new hires and hopes the orientation will reduce the stress associated with the new job for the new employees. How will the orientation reduce employee stress? 1. It will increase the productivity of the new employees 2. It will help the new employees understand what is expected of them 3. It will better enable the new employees to change the corporate culture 4. It will decrease the amount of time the new employees spend in training

It will help the new employees understand what is expected of them

Which of the following statements is true regarding team composition? 1. A team's performance is merely the summation of its individual members' abilities 2. High-ability teams find it hard to adapt to changing situations 3. Agreeableness is the only personality dimension that aids the ability to work in groups 4. In successful teams, members should be selected to ensure all the various roles are filled 5. A high-ability team will function well irrespective of the deficits in the abilities of the leader

In successful teams members should be selected to ensure all the various roles are filled

What is a strength of a group decision making? 1. Power of groupthink 2. Increased diversity of view 3. Conformity pressures in groups 4. Reduced time for making decisions

Increased diversity of views

Which of the following is an advantage of group decision making when compared to individual decision making 1. Increased pace of decision making 2. Increased ambiguous responsibility 3. Increased diversity of view 4. Increased conformity pressures 5. Increased dispersion of accountability

Increased diversity of views

A technology company is reviewing the potentially questionable behavior of four employees and is trying to determine if an ethical violation has occurred. The behavior of the four employees consisted of the following: * Individual 1: Sold trade secrets to a competitor * Individual 2: Requested that the company pay for continuing education * Individual 3: Recommended hiring a sibling based on the sibling's work experience * Individual 4: Applied for other jobs while still employed with the company Which individual committed an ethical violation? 1. Individual 1 2. Individual 2 3. Individual 3 4. Individual 4

Individual 1

A positive organizational culture emphasizes _______ 1. Individual vitality and growth 2. The significance of highly centralized management 3. The use of rituals in transmitting organizational culture 4. The use of negative reinforcement and punishment 5. Organizational standardization and institutionalization

Individual vitality & growth

Which of the following leadership behaviors is likely to differentiate between transactional and transformational leaders? 1. Laissez-faire 2. Individualized consideration 3. Contingent reward 4. Micromanagement 5. Management by exception (active and passive)

Individualized consideration

A person is broadminded, courageous, and forgiving. Which type of values are these? 1. Terminal values 2. Transitory values 3. Determinate values 4. Instrumental values

Instrumental values

The work of your group would be better done in teams if the members of the team are _________. 1. Reflexive 2. Independent 3. Individualistic 4. Autonomous 5. Interdependent

Interdependent

An engineering firm wants to attract applicants for full-time employment. The decide to develop potential job candidates before offering them permanent positions. Which activity should the organization implement? 1. Internships 2. Diversity planning 3. An assessment center 4. Flexible work schedules

Internships

Which selection instrument is used to obtain information on the applicant's motivation and details of previous experiences to get a more subjective feel for the candidate? 1. Resume 2. Interview 3. Personality test 4. Background check

Interview

The second stage of the five-stage group development model is characterized by __________. 1. Uncertainty about the purpose, structure, and leadership of the group 2. Pride in the accomplishments of the group 3. Strong feelings of group identity among members of the group 4. Cohesiveness and close relationships among members of the group 5. Intra-group conflict within the group

Intragroup conflict within the group

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings. Which kind of reward is this? 1. Intrinsic reward 2. Extrinsic reward 3. Affiliation reward 4. Compensatory reward

Intrinsic reward

Which of the following statements is true regarding the rational decision-making model? 1. It takes into consideration the limited information-processing capability of individuals 2. It involves constructing simplified models without capturing all their complexity 3. It deals with satisfying decisions by seeking solutions that are satisfactory and sufficient 4. It assumes that an individual is able to identify all relevant options in an unbiased manner. 5. It is an unconscious decision-making process created from distilled experience

It assumes that an individual is able to identify all relevant options in an unbiased manner

What is a benefit to promoting an organization's efforts to increase diversity on the company website? 1. It draws attention to diversity commitment 2. It meets the legal obligation to advertise diversity 3. It provides equal opportunity to diverse employees 4. It defines corporate culture with diversity strategies

It draws attention to diversity commitment

Why is human resource planning important? 1. It ensures compliance with labor laws 2. It makes employee benefits more attractive 3. It makes it easier to recruit employees from out of state 4. It ensures the right people in the right jobs at the right times

It ensures the right people in the right jobs at the right times

What is a characteristic of the Securities Act of 1933? 1. It establishes ongoing disclosure rules for public firms 2. It establishes liability for selling unregistered securities 3. It prohibits untrue statements from those involved with a stock purchase 4. It prohibits activities with a business tat would deceive potential investors

It establishes liability for selling unregistered securities

Which of the following is an accurate statement regarding Alternative Dispute Resolution (ADR)? 1. It is a much slower process than litigation 2. It helps settle disputes without resorting to trial 3. It tends to be more expensive than litigation 4. It only takes place in federal courts

It helps settle disputes without resorting to trial

Which of the following best defines organizational behavior? 1. it involves the study of groups of people coming together for collective bargaining 2. It involves the study of what people do in a company and how it affects the company's output 3. It involves developing exclusively the knowledge of managers and senior-level employees. 4. It is a field which is not influenced by factors in the external world

It involves the study of what people do in a company & how it affects the company's output

.What is a characteristic of a learning organization? 1. It has a full time training department 2. It provides tuition assistance to all employees 3. It is affiliated with one or more local universities 4. It is focused on knowledge development across the firm

It is focused on knowledge development across the firm

Which of the following is a characteristic of a restricted security? 1. It is purchased in a private offering 2. It cannot be sold at any time 3. It is subject to reporting requirements 4. After six months it is classified as control security

It is purchased in a private offering

What does it mean if a party to a contract has been discharged? 1. It means that person has been "let go" and has terminated the contract 2. It means that the person has "transferred" by assigning his or her duties to another party 3. It means that person is "finished" and has no more duties under the contract 4. It means that person has "delegated" and chosen to give up his or her contract rights

It means that person is "finished" and has no more duties under the contract

_____ make it impossible for leader behavior to make any difference to follower outcomes 1. Neutralizers 2. Hygiene factors 3. Vision and charisma 4. Mentors 5. Catalysts

Neutralizers

For process conflict to be productive, it must be ________. 1. Kept low 2. Subject to managerial control 3. Kept at moderate levels 4. Kept high 5. Kept at moderate-to-high levels

Kept low

A fast-growing U.S. company is seeking a human resources generalist. This job entails recruiting and hiring a large number of employees, monitoring performance measures, determining training needs, and ensuring compliance with federal laws as the company continues to grow. Which criterion aligns with the job as outlined above? 1. Demonstrated customer service experience 2. Ability to work with technology in the legal field 3. Knowledge of legal regulations in employment 4. A high level of familiarity with past lawsuit outcomes

Knowledge of the legal regulations in employment

It is raining outside when an individual walks into a store. The wet individual slips and falls on a dry floor. The individual is injured and sues the store, claiming negligence. The store owner argues that the individual would have slipped and fallen regardless of where the individual was walking and that the store did nothing wrong. Which type of argument is the store owner making? 1. Lack of duty 2. Lack of damages 3. Lack of factual cause 4. Lack of proximate cause

Lack of factual cause

In terms of the full range of leadership models, which leadership behavior is the least effective? 1. Management by exception (active) 2. Contingent reward 3. Management by exception (passive) 4. Individualized consideration 5. Laissez-faire

Laissez-faire

Common law refers to 1. Law that is the same or similar in all the states 2. Law made when judges decide cases and then follow those decisions in later cases 3. Law made by legislatures in the form of statutes 4. The legal systems of France, Germany, and Italy

Law made when judges decided cases & then follow those decisions in later cases

Ellen Ortiz works as a sales manager at telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts about the new product. Which of the following roles is Ortiz playing? 1. Leader 2. Liaison 3. Disseminator 4. Spokesperson 5. Negotiator

Leader

Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"? 1. Path-goal theory 2. Leader-participation model 3. Situational leadership theory 4. Leader-member exchanged theory

Leader-member exchange theory

Administrative agency rules consist of 1. Executive and independent rules 2. Legislative and interpretive rules 3. informal and "notice and comment" rules 4. Promulgated and unpromulgated rules

Legislative & interpretive rules

What is a role of the U.S. Securities and Exchange Commissions when regulating a publicly traded company? 1. Assist firms in raising funds 2. Levy fines for illegal transactions 3. Distribute funds of bankrupt companies 4. Provide financial statements to investors

Levy fines for illegal transactions

Political behaviors usually __________. 1. Lie outside of an individual's specified job requirements 2. Are counterproductive to individual goals 3. Are seen only in large organizations 4. Are sanctioned by organizational leaders 5. Are expected as part of each job requirement

Lie outside of an individual's specified job requirements

Match description with the correct business organization. Relatively new, flexible, flow-through entity mainly governed by the operating agreement 1. Sole proprietorship 2. Corporation 3. Limited liability company 4. Limited liability partnership 5. General partnership

Limited liability company

Match description with the correct business organization. Set up by two or more co-owners, a flow-through entity that provides a liability shield for its owners 1. Sole proprietorship 2. Corporation 3. Limited liability company 4. Limited liability partnership 5. General partnership

Limited liability partnership

Which of the following is most likely to result from a strong organizational culture? 1. Low employee satisfaction 2. High absenteeism 3. Low employee turnover 4. Low behavioral control resulting from the climate within the organization 5. Low organizational commitment

Low employee turnover

According to the attribution theory, if a behavior scores _______, we tend to attribute it to external causes. 1. Low on distinctiveness 2. Low on adaptability 3. Low on consistency 4. High on stability 5. Low on consensus

Low on consistency

On Monday, Company A sends the following letter to Company B: "We have 500 widgets available for you to purchase. We propose to sell them to you for $100 each. This offer is to remain open until Friday." On Saturday, Company B sends the following reply by mail: "We accept your offer." Company A receives this letter on Monday. Have the two companies formed a legally binding contract? 1. Yes, because of the mailbox rule 2. No, because of a lack of consideration 3. Yes, because the time limit in Company A's offer is not legally effective 4. No, because Company A's offer expired before Company B accepted it

No, because Company A's offer expired before Company B accepted it

The 1934 Act is primarily intended to 1. A maintain the integrity of the secondary market for securities 2. Make sure companies who wish to raise money by the sale of securities comply with disclosure requirements for the initial offering 3. Coordinate federal and state laws with a primary emphasis on allowing the individual states to maintain primary over securities law 4. Broaden the SEC's enforcement power

Maintain the integrity of the secondary market for securities

_______ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations 1. Assistants 2. Managers 3. Secretaries 4. Interns 5. Apprentices

Managers

Which activity does the strategic human resources manager need to be engaged in, given the fact that organizational survival is increasingly dependent on adaption? 1. Managing succession by creating contingency plans for key employees within the organization 2. Taking on fewer roles to maintain a focused approach to organizational productivity improvements 3. Focusing on acquiring human resources skills while leaving marketing and production techniques to those managers 4. Maintaining priority on the requisition of services from the management and employees without external considerations

Managing succession by creating contingency plans for key employees within the organization

Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs? 1. McGregor's Theory X and Theory Y 2. McClelland's Theory of Needs 3. Maslow's Hierarchy of Needs Theory 4. Two-Factor Theory

Maslow's Hierarchy of Needs

Match type of organization with its ownership requirements. Corporation... 1. May have any number of owners 2. Must have a single owner 3. Must have at least two owners 4. May have any number of owners

May have any number of owners

Match type of organization with its ownership requirements. Limited liability company 1. May have any number of owners 2. Must have a single owners 3. Must have at least two owners 4. May have any number of owners

May have any number of owners

A customer buys a car from a car dealer. The sales contract contains the following term: "In the event of a dispute, Buyer agrees that before filing a lawsuit, the Buyer must submit the claim to a neutral third party who will work with both parties to attempt to resolve the dispute but who will not have the authority to make a decision." Which type of alternative dispute resolution is being described in this situation? 1. Mediation 2. Arbitration 3. Negotiation 4. Reconciliation

Mediation

Which two processes are used in alternative dispute resolution? 1. Litigation 2. Mediation 3. Negotiation 4. Subrogation

Mediation Negotiation

A hair stylist and client disagree over whether the stylist properly styled the client's hair. A third party, who is neutral in the debate, works with both of them in an attempt to resolve their dispute. Which function does the third party serve in this situation? 1. Mediator 2. Arbitrator 3. Sole negotiator 4. Intermediary agent

Mediator

Match each role played in the dispute resolution process with the correct title. Decides the amount of time for the parties be heard. 1. Arbitrator 2. Negotiator 3. Mediator 4. Litigator

Mediator

Match each role played in the dispute resolution process with the correct title. Guides the parties to an outcome 1. Arbitrator 2. Negotiator 3. Mediator 4. Litigator

Mediator

Which of the following warranties provides that the goods will be useable for the ordinary purposes for which they are used? 1. Disclaimer 2. Fitness for particular purpose 3. Merchantability 4. Title

Merchantability

The goal of expectation interest is to 1. Serve as a penalty for breaching a contract 2. Award damages under the UCC when the sale of goods is the subject of the contract 3. Put the non-breaching party in the position it would have been in had the contract never been formed 4. Put the non-breaching party in the position it would have been in if the contract hadn't been breached

Put the non-breaching party in the position it would have been in had the contract never been formed

Why do loans and certificates of deposit qualify a securities? 1. Both involve a borrower and a lender 2. Money is invested in a common enterprise 3. Both have a stated interest rate and a face value 4. Money is committed for a specific amount of time

Money is invested in a common enterprise

Match type of organization with its ownership requirements. Sole proprietorship 1. May have any number of owners 2. Must have a single owner 3. Must have at least two owners 4. May have any number of owners

Must have a single owner

Match type of organization with its ownership requirements. General partnership 1. May have any number of owners 2. Must have a single owner 3. Must have at least two owners 4. May have any number of owners

Must have at least two owners

A farm has had no violations in past quarterly state compliance inspection. One day the farm's pressure washers break, which leads to the farm's machines being improperly cleaned over a two-month period. Traces of chemical to kill weeds are accidentally mixed with animal feed at the farm. Consumers who eat products from the farm absorb some traces of the chemical and suffer from thyroid problems. Management was not alerted to the situation until it initiated quarterly maintenance in preparation for the state inspection. Which cause of action is actionable for the consumers who ate the contaminated food? 1. Failure to warn 2. Negligent design 3. Negligent manufacture 4. Infliction of emotional distress

Negligent manufacture

A newly hired employee at a company has been asked to join the unions. The employee is concerned about promotions and advancements with the new employer. What can a union do to satisfy this concern? 1. Negotiate a provision providing fair promotions 2. Reduce the duration of the probationary period 3. Promise a raise and promotion within two years 4. Offer benefits and a pay raise during the probation period

Negotiate a provision providing fair promotions

Two people are in a car accident, and one sues the other. On the day before the trial, the defendant says to the plaintiff, "Let's work out the differences so there doesn't have to be a trial." Both parties sit down over lunch and reach an agreement. The plaintiff drops the case. Which alternative dispute resolution is this? 1. Mediation 2. Arbitration 3. Negotiation 4. Reconciliation

Negotiation

An individual cannot decide which dish to order at a restaurant. The customer asks the waiter for recommendation. The waiter responds, "The Mediterranean Chicken is the best dish the restaurant makes." The individual, however, does not like the chicken. The waiter tries to satisfy the customer by providing a free desert. Is the restaurant patron likely to win a suit for breach of warranty? 1. Yes, because the chicken was unmerchantable 2. No, because of a breach of warranty failed to occur 3. No, because the waiter gave the customer a free desert 4. Yes, because the waiter warranted that the chicken was great

No, because a breach of warranty failed to occur

Which stage of the five-stage group development model is characterized by developing close relationships and cohesiveness? 1. Forming 2. Norming 3. Storming 4. Performing

Norming

Which law initially prohibited federal court injunctions in nonviolent labor disputes? 1. Norris-LaGuardia Act 2. Robinson-Patman Act 3. Fair Labor Standards Act 4. National Labor Relations Act

Norris-LaGuardia Act

Job duties for a marketing coordinator position include the following: planning international trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists. Which item should be included in the required skills section of this job posting? 1. Operates Microsoft database software 2. Runs weekly and monthly team meetings 3. Builds relationships with clientele at events 4. Establishes and maintains accurate budgets

Operates Microsoft database software

"Stability" is one of the seven primary characteristics that captures the essence of an organization's culture. It indicates the degree to which ________. 1. Work activities are organized around teams rather than individuals 2. Employees are encouraged to be innovative and take risks 3. Management focuses on results or outcomes rather than on the techniques and processes used to achieve them 4. Management decisions take into consideration the effect of outcomes on people within the organization 5. Organizational activities emphasize maintaining the status quo in contrast to growth

Organizational activities emphasize maintaining the status quo in contraxt to growth

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike, come into the store "off the clock" and spend time training the animals. Everyone loves the store, that animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________. 1. Decentralization 2. Organizational climate 3. High departmentalization 4. Low formalization 5. High work specialization

Organizational climate

Which of the following statements best describes the difference between organizational culture and job satisfaction? 1. Job satisfaction is immeasurable, whereas organizational culture is measurable 2. Job satisfaction depends upon the level of "power distance" in the country but organizational culture does not 3. Organizational culture is static, whereas job satisfaction is dynamic 4. Job satisfaction depends on the structure of the organization but organizational culture does not 5. Organizational culture is descriptive, whereas job satisfaction is evaluative

Organizational culture is descriptive, whereas job satisfaction is evaluative

What are primary factors that differentiate virtual teams from face-to-face teams? 1. Reduce para-verbal cues and create more frequent social context 2. Reduce telecommunications costs and increase paraverbal cues 3. Improve employee satisfaction and create more frequent social context 4. Overcome time and space constraints and create limited social context

Overcome time and space constraints and create limited social contex

Which of the following statements is true regarding goal-setting theory? 1. Goal commitment is more likely when individuals have an external locus of control 2. Externally generated feedback is more powerful that self-generated feedback 3. Generalized goals produce a higher level of output as compared to specific goals 4. People do better when they get feedback on how well they are progressing toward their goals 5. Assigned goals generate greater goal commitment in low rather than high power-distance cultures

People do better when they get feedback on how well they are progressing toward their goals

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________. 1. Storming 2. Norming 3. Inertia 4. Forming 5. Performing

Performing

At which level of analysis are annual performance reviews? 1. Organization 2. Task 3. Person 4. Project

Person

Which of the following is an instrumental value according to the Rokeach value survey? 1. Economic success 2. Social recognition 3. Personal discipline 4. World peace 5. Meaning in life

Personal discipline

Which transactions are prohibited under the Sarbanes-Oxley Act for officers of a public company? 1. Personal loans 2. Receipt of bonuses 3. Annual compensation payments in excess of one million dollars 4. Personal purchases of company stock outside of blackout periods

Personal loans

Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to complete of self-report survey to help interviewers understand if she is the right candidate for the job. From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her _______. 1. Genealogy 2. Talent 3. Skill 4. Personality 5. Knowledge

Personality

Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness? 1. Make the group larger 2. Physically isolate the group 3. Establish more rigid roles for group members 4. Decrease the difficulty of becoming a group member

Physically isolate the group

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs? 1. Safety 2. Physiological 3. Social 4. Esteem 5. Psychological

Physiological

Which human resource function helps the organization understand the number and type of employees the organization will need in the future? 1. Recruiting 2. Planning 3. Appraising 4. Compensation

Planning

In the case of Miranda v. Arizona, a defendant was accused of a crime and then questioned by police. The defendant was not reminded of the right to a lawyer during the interrogation. The defendant confessed to the crime and signed a sheet of paper with a paragraph at the top indicating awareness of the right to a lawyer. The U.S. Supreme Court overturned the conviction, indicating the pressure involved in an interrogation could cause the accused to forget certain rights, and thus the lack of a lawyer for the accused made the confession inadmissible. Based on this precedent, which situation describes an improper interrogation? 1. Police using sign language interpreters to inform a deaf suspect of the Miranda rights and to interrogate the suspect 2. Police interrogating a deaf suspect after giving the Miranda warning verbally and proceeding to question the subject in writing 3. Police interrogating a suspect for eight hours in the presence of an attorney who is too exhausted to effectively advise the client 4. Police arresting and convicting an intoxicated suspect, who contends what is Miranda rights were violated due to his intoxication

Police interrogating a deaf suspect after giving the Miranda warning verbally & proceeding to question the subject in writing

What is a characteristic of problem-solving teams that is different than cross-functional teams? 1. Problem-solving team members meet only on a virtual basis 2. Problem-solving team members come from different work units 3. Problem-solving team members come from the same work units 4. Problem-solving teams use only computer technology to tie them together physically

Problem-solving team members come from the same work unit

Normal has been working in the sales division for a large manufacturing company for four months. In this short period of time, Normal has learned that Mr. Hill, his manager, keeps increasing monthly targets significantly, and though each time the target appears unrealistic, Norman has been able to achieve them throughout the last four months. Mr. Lee's approach of leading his employees to work more efficiently by setting successively higher targets is an example of his _______ leadership. 1. Consideration-based 2. Support-oriented 3. Production-oriented 4. Person-oriented 5. Employee-oriented

Production-oriented

Which step in the human resources planning process ensures that the organization will have the needed supply of employees in the future? 1. Controlling 2. Programming 3. Developing data 5. Establishing objectives

Programming

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy before the project starts? 1. Plan a team outing for the team members 2. Create team goals that are very challenging 3. Spend considerable time evaluating team members and allocating proper roles for each 4. Make sure that his team is not comprised of more than nine people 5. Provide client's software and database training for all the team members

Provide client's software & database training for all the team members

What is a characteristic of an independent contractor? 1. Works exclusively for one principal 2. Receives a salary from the principal 3. Provides own tools and place of work 4. Functions under direct control and supervision

Provides own tools & place of work

What is a characteristic employed by a transformational leaders? 1. Contracts exchange of rewards for effort 2. Provides vision and sense of mission and gains trust 3. Practices management by exception 4. Intervenes only if performance standards are not met

Provides vision & sense of mission & gains trust

Which of the following would be a reasonable accommodation under the ADA? 1. Modifying a job description and job duties to accommodate the disable worker 2. Assigning a shadow employee to work with the disabled worker 3. Providing part-time schedules to accommodate the disable worker 4. Creating a new job that the disabled worker can perform

Providing part-time schedules to accommodate the disable worker

Which body has the regulatory authority to require firms that audit publicly traded companies to register and remain subject to inspection? 1. U.S. Congress 2. Financial Accounting Standards Board 3. Securities and Exchange Commission 4. Public Company Accounting Oversight Board

Public company accounting oversight board

A corporation advertises a job opening and interviews several applicants. A 35-year-old African American woman states that she is pregnant, a 38-year-old Hispanic woman states that she lived two hours from the office, a 25-year-old white man states that he is gay. After the interviews, the female candidates are told that the position has been eliminated. However the male applicant is hired two days later for the advertised position. It is determined that workplace discrimination had occurred. Which form of discrimination occurred? 1. Age discrimination 2. Race discrimination 3. Geographic discrimination 4. Sexual orientation discrimination

Race discrimination

Jonas Wilkes has struggled for many years with tight finances at home. Throughout school and college, he worked really hard, earned the best grades, and prepared himself for a better life. By a better life, he meant a house in the uptown Wellington Road and a membership in the Diamond District Club where he envisions himself playing golf on weekends. The residents of Wellington Road and the members of Diamond District Club serve as a ________ for him. 1. Reference group 2. Organizational group 3. Control group 4. Nominal group 5. Intervention group

Reference group

While discussing their marketing campaign for a new product, the members of the cross-functional team responsible for Carver Inc. realized that a couple of changes relating to their prior plan would be beneficial. The offer of a franchising that had earlier been brushed off by the company head was discussed thoroughly and it was decided that it would be implemented on a trial basis initially, and on a full scale if found to work well. From the information provided, it can be concluded that this cross-functional team has a high degree of __________. 1. Conformity 2. Demography 3. Uncertainty 4. Reflexivity 5. Diversity

Reflexivity

A(n) _______ is any consequence, immediately following a response, that increases that probability that the behavior will be repeated. 1. Conclusion 2. Reinforcer 3. Goal 4. Objective 5. Referent

Reinforcer

Which of the following must be avoided if one wants to create and maintain an effective term? 1. Congruent mental models 2. Reflexivity 3. Specific goals 4. Task conflicts 5. Relationship conflicts

Relationship conflicts

A couple makes plans to go out of town. The couple agrees to pay a friend $150 per day for four days, plus travel expenses, to watch the house. The friend agrees and tells the couple that in order to watch the house, he will need to change the oil in his vehicle and will need to miss two days of regular work. On the appointed weekend, the friend makes the two-hour drive to the couple's house, only to find that the couple decided not to go out of town after all. Match each of the remedies pertaining to this situation with the category of damage. The amount paid to change the oil in preparation for travel to the house. 1. Reliance damages 2. Direct damages 3. Consequential damages 4. Expectation damages

Reliance damages

A company is changing their work organization from employees working individually to the use of teams. Which reward system could be used to foster long-term team effectiveness? 1. Reward system that recognizes only group activity 2. Reward system that rewards only individual performance 3. Reward system that discourages collaboration by individuals 4. Reward system that rewards both individual and group activity

Reward system that rewards both individual & group activity

Company chants are examples of ________. 1. Company policies 2. Business strategies 3. Rituals 4. Material symbols 5. Stories

Rituals

Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs? 1. Similarity 2. Role expectation 3. Diversity 4. Dispersion of responsibility 5. Uncertainty reduction

Role expectation

You manage a department of five employees. You have identified that Joe has a high need for achievement, Mary has a high need for power, and Tim has a high need for affiliation. Sarah scored high on the need for power and low on the need for affiliation. Doug scored low on both need for power and need for affiliation. Which of these five employees is most suitable for handling your responsibilities when you are on a vacation? 1. Doug 2. Joe 3. Sarah 4. Tim 5. Mary

Sarah

Which of the following steps can be taken by a manager so as to minimize groupthink? 1. Increasing the group size 2. Encouraging group leaders to develop a stronger sense of group identity 3. Preventing all team members from engaging in critical evaluation of ideas at the beginning 4. Asking the group members to first focus on the positives of an alternative rather than the negatives 5. Seeking input from employees before the group leader presents his opinions

Seeking input from employees before the group leader presents his opinions

Which of the following theories proposes that people prefer to feel they have control over their actions, so anything that makes a previously enjoyed task feel more like an obligation than a freely chosen activity will undermine motivation? 1. Self-serving theory 2. Motivation-hygiene theory 3. two-factor theory 4. self-determination theory 5. goal setting theory

Self-determination theory

The goal of work groups is __________ 1. Enhancing team efficacy 2. Improving collective performance 3. Sharing relevant information 4. Inculcating a climate of trust 5. Generating positive synergy

Sharing relevant information

If Alberta is categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit? 1. She will let her employees choose their own goals 2. She will trust her employees to use their discretion in most matters 3. She will strictly control all the details of any project she is managing 4. She will delegate authority extensively to junior managers 5. She will empower her subordinates

She will strictly control all the details of any project she is managing

Employee B was upset by Employee A's behavior at the department's planning meeting. Which factors will influence Employee B's perception in this situation 1. Stimulation, task, and skills 2. Situation, target, and perceiver 3. Problem, criteria, and alternatives 4. heredity, environment, and perceiver

Situation, target, and perceiver

Which of the following theoretical approaches in the study of leadership focuses on followers' readiness as a determinant of effective leadership? 1. Big Five personality model 2. Behavioral theories 3. Fiedler contingency model 4. Iaissez-Faire leadership 5. Situational leadership theory

Situational leadership theory

The ______ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job. 1. Reference 2. Appearance 3. Organizational 4. Social arrangement 5. Performance

Social arrangement

A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed. Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal? 1. Challenge and direction 2. Feedback and reflection 3. Specificity and feedback 4. Challenge and power

Specificity & Feedback

A federal trial court judge is deciding a case based on constitutional law. The judge finds a past appellate case that is very similar to the current case and decides to follow the ruling established by the prior court. Which legal concept describes why this decision is binding on future cases? 1. Stare Decisis 2. Legal Positivism 3. Res ipsa loquitur 4. Administrative law

Stare decisis

Which type of law governs a claim for age discrimination in private employment? 1. Criminal law 2. Statutory law 3. Common law 4. Constitutional law

Statutory law

What are two statistical projection methods used to determine human resources demand? Choose 2 answers 1. Delphi technique 2. Succession planning 3. Stochastic technique 4. Multiple linear regression 5. Nominal group techniques

Stochastic technique Multiple Linear regression

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of _________. 1. Rituals 2. Corporate chants 3. Material symbols 4. Stories 5. Organizational charts

Stories

A private nuclear reactor leaks radiation. Nearby residents suffer from radiation poisoning. It is determined that the reactor was working properly when it failed. Which legal doctrine supports a cause of action for radiation poisoning? 1. Strict liability 2. Failure to warn 3. Negligence per se 4. Assault on a person

Strict liability

An individual hires a contractor to build a house, with the express order to use a specific type of electrical wiring. The contractor's crew, however, does not use the electrical wiring requested, but rather, another brand. The error is not discovered until after the house is almost complete, and it is too late for the contractor to replace the wiring without rebuilding the entire structure. The prospective homeowner does not want to pay, but a court rules that despite the mistake, the contractor has discharged the obligation under the contract. Which type of discharge is present? 1. Impossibility 2. Performance 3. Substantial performance 4. Commercial impracticability

Substantial performance

Which of the following is true of substitutes? 1. Substitutes are factors and conditions that replace formal leadership 2. Organizations cannot provide any substitutes for leadership 3. Substitutes are clearly distinguishable from neutralizers 4. Substitutes increase the levels of identification-based trust 5. Substitutes enhance the need for leader's support or ability to create structure

Substitutes are factors & conditions that replace formal leadership

Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional? 1. Roughing and compromise 2. Authoritative command and roughing 3. Expansion of resources and confrontation 4. Superordinate goals and altering the structural variables

Superordinate goals & altering the structural variables

What is true about relationship between performance evaluation and motivation? 1. The relationship is a function of the degree of indirect empowerment of the supervisor 2. The relationship is negative because performance appraisals have no impact on employee behavior 3. The relationship is acceptable but performance evaluations have little potential for impacting motivation 4. Supervisors must have confidence that the effort they exert will lead to a favorable employee performance

Supervisors must have confidence that the effort the exert will lead to a favorable employee performance

A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams? 1. Change work group roles at random 2. Assign individual roles rather than mutual team roles 3. Share information but not engage in collective performance goals 4. Take action on problems as individual members as well as in work teams

Take action on problems as individual members as well as in work teams

When teams are performing non-routine activities, _______ stimulate discussion, promote critical assessment of problems and options, and can lead to better team decisions 1. Task conflicts 2. Disciplinary conflicts 3. Relationship conflicts 4. Resource allocation conflicts 5. Discriminatory conflicts

Task conflicts

Researchers now recognize three major types of behavior that constitute performance at work. Which of the following are these three types of behavior? 1. Task performance, productivity, tenure 2. Productivity, efficiency, absenteeism 3. Task performance, citizenship, counter-productivity 4. Citizenship, counter-productivity, personality 5. Leadership, knowledge, efficiency

Task performance, citizenship, counter-productivity

A company has restructured around teams but performance has not met expectations. What should be the main evaluation criterion in an appropriate performance for supporting and improving the performance of teams? 1. Team activities 2. Team cooperativeness 3. Team members' attitudes 4. Team results being tied to important goals

Team results being tied to important goals

Pursuant to a public offering, a CPA firm audited the financial statements. After the offering, omissions and misstatements were found. The CPA firm is now being sued by the purchasers of the stock. The purchasers are alleging that the erroneous financial statements in the registration statement caused them to suffer a monetary loss. The CPA firm can avoid liability if it can prove 1. That is used due diligence in auditing the financial statements 2. The corporation was the party who made misstatements and omissions 3. The firm believed that the statements were accurate 4. None of the above will avoid liability

That it used due diligence in auditing the financial statements

Congress passes a law that directs the Department of the Treasury (DoT) to regulate large withdrawals of cash from banks in an effort to detect cash withdrawals that might be used for organized crime or terrorism. The DoT issues a regulation that requires banks to track cash withdrawals of their customers who withdraw more than $10,000 in cash and requires banks to submit reports of such withdrawals to the Treasury. What effect would this regulation have on a customer that wants to withdraw $12,000. 1. The customer would have to complete the required form to withdraw funds in this amount from the banks 2. The customer would be free to withdraw funds in this amount without interference from the government 3. The customer would not be able to withdraw funds in this amount because Congress has forbidden withdrawals above $10,000 4. The customer would not be able to withdraw funds in this amount because treasury regulations forbid withdrawals of more than $10,000 in cash

The customer would have to complete the required form to withdraw funds in this amount from the bank

An individual operates a child daycare service. The parents of one of the children assert that the business negligently cared for their daughter, allowing her to fall off a swing set and break an arm. One of the daycare employees to look after the children and that the staff is not well trained. Which duty has the employee violated? 1. The duty to provide information to the principal 2. The duty of care owed by an agent to the principal 3. The duty of an agent to obey instructions from the principal 4. The duty of loyalty owed by an agent to the principal

The duty of loyalty owed by an agent to the principal

The three branches of government in the United States are 1. The executive, legislative, and administrative 2. The administrative, executive and statutory 3. The executive, legislative, and judicial 4. The administrative, legislative, and international

The executive, legislative, & judicial

A firm offers an individual a job paying $40,000 per year plus health insurance for selling widgets. The employee counter-offers that she be paid $52,000 per year with no insurance. Which pay structures are being discussed? 1. The firm is offering fixed compensation and the employee is requesting fixed compensation 2. The firm is offering fixed compensation, while the employee is requesting variable compensation 3. The firm is offering variable compensation, while the employee is requesting fixed compensation 4. The firm is offering variable compensation and the employee is requesting variable compensation

The firm is offering fixed compensation & the employee is requesting fixed compensation

If a manager uses critical incidents as a method of performance evaluation, then _______. 1. The employees generally receive poor ratings 2. The evaluator's writing skills become the determining factor of the evaluation 3. The employees are more likely to become motivated to achieve their goals 4. The focus of the evaluation will center on key behaviors 5. The cost of the evaluation is likely to be incredibly high for the organization

The focus of the evaluation will center on key behaviors

Oxtron, Inc substantially performed its obligations under a service contract. Oxtron is entitled to receive 1. The full contract price 2. Substantially nothing 3. The fair market value of its performance 4. the full contract price minus the value of the defects

The full contract price minus the value of the defect

Culture is most likely to be a liability when ________. 1. The organization is highly centralized 2. The employees of the organization are highly skilled 3. The organization scores low on the degree of formalization 4. The organization's environment is dynamic 5. The organization's management is highly efficient

The organization scores low on the degree of formalization

Trait theories of leadership focus on ________. 1. The special relationship that leaders establish with a small group of their followers 2. The way the leader makes decisions 3. The match between the leader's style and the degree to which the situation gives the leader control 4. The personal qualities and characteristics that differentiate leaders from non-leaders 5. The extent to which followers are willing and able to accomplish a specific task

The personal qualities & characteristics that differentiate leaders from non-leaders

What is a characteristic of an independent contractor? 1. The principal deducts Social Security taxes 2. The job requires a unique set of technical tools 3. The job is regular part of the principal's business 4. The principal pays no benefits on behalf of the agent

The principal pays no benefits on behalf of the agent

With regard to mortgages, the Consumer Finance Protection Bureau (CFPB) requires mortgage servicers 1. To contact borrowers who are 36 days late in making a payment 2. To wait 180 days after nonpayment before beginning foreclosure 3. To credit payments within 3 days after they are received 4. To extend delinquent borrowers additional time to repay the loan

To contact borrowers who are 36 days late in making a payment

Which of the following statements is true with regard to the path-goal theory of leadership? 1. The theory considers leadership to be a set of attributes ascribed to leaders by followers 2. The theory proposes only a passive and supportive role for leaders 3. The theory considers removing obstacles to be a component of effective leadership 4. The theory proposes that leaders must work closely with followers throughout 5. The past-goal theory represents a laissez-faire approach to leadership

The theory considers removing obstacles to be a component of effective leadership

Which of the following statements is true about people with positive core self-evaluations? 1. They are committed to their goals and set ambitious goals 2. They view themselves as powerless over their environment 3. They tend to question their capabilities and capacities 4. They lack persistence to achieve goals 5. They tend to be disliked by superiors and co-workers

They are committed to their goals & set ambitious goals

Which of the following statements is most likely to be true regarding people with proactive personalities? 1. They react passively to situations 2. They tend to display their true dispositions and attitudes in every situation 3. They tend to be selfish and exploitive and believe others exist for their benefit. 4. They are more likely than others to be seen as leaders 5. They are narcissistic in nature and require constant admirations

They are more likely than others to be seen as leaders

Which of the following is true of the baby boomer generation? 1. They give high importance to achievement and material success 2. They rate highest in friendship and pleasure on the RVS. 3. They are more questioning and entrepreneurial then the other generations 4. They lead lives shaped mainly by globalization 5. They give the highest importance to flexibility and life options

They give high importance to achievement & material success

Which of the following is true of values? 1. They are void of judgmental element 2. They are invariably fluid and flexible in nature 3. They have content and intensity attributes 4. They never change irrespective of external factors 5. They are always established in a person's later years.

They have content & intensity attributes

A rent-to-own store offered for sale a sofa that was manufactured in a foreign country. The store intentionally represented that the sofa was made from leather, but in reality it was made from vinyl. A consumer used a credit card to purchase the sofa and hopes the Federal Trade Commission regulations can help resolve the dispute. How would these regulations help this consumer? 1. They offer fraud insurance for small businesses 2. They prohibit unfair or deceptive acts or practices 3. They oversee products imported from foreign countries 4. They require merchants to honor the warranties on the products they sell

They prohibit unfair or deceptive acts or practices

Which technique addresses labor forecasting to project future human resource needs based on past staffing levels? 1. Time-series 2. Focus group 3. Nominal group 4. Delphi technique

Time-series

Person A reports three books being stolen. A week later, Person A recognizes Person B carrying the stolen books. Person B had been sold the books by Person C. Which type of warranty can Person B claim that Person C breached? 1. Title 2. Fitness 3. Infringement 4. Merchantability

Title

What was the goal of Title VII of the Civil Rights Act of 1964? 1. To create a legal structure that deals with contractual issues between employers and employees 2. To allow employees greater ability to move between employers and job positions 3. To give employers more flexibility in dealing with employees and their employment 4. To make it illegal to discriminate against individuals based on their protected classes

To make it illegal to discriminate against individuals based on their protected classes

What was the purpose of the Executive Order 10925 that established affirmative action? 1. To require businesses with 50 or more employees to avoid segregation 2. To provide employees with protection from age discrimination in the workplace 3. To strengthen sanctions related to discrimination under the Americans with Disabilities Act of 1990 4. To mandate that managers of federally funded projects work to eliminate bias in employment practices

To mandate that managers of federally funded projects work to eliminate bias in employement practices

Which of the following statements express the purpose of the Truth-in-Lending Act? 1. To require lenders to charge a "reasonable" rate of interest 2. To regulate interest rates and terms loans 3. To provide consumers with information necessary to make the best credit decision 4. To help lenders limit state laws

To provide consumers with information necessary to make the best credit decision

What is a purpose of employee performance evaluations? 1. To provide feedback and determine reward allocations 2. To determine who is best tuned to organizational politics 3. To serve as a screening device for selecting new employees 4. To measure the physiological symptoms of organizational dysfunctionality

To provide feedback & determine reward allocations

What is the distinction between training and development? 1. Training requires short-term preparation and development requires long-term preparation 2. Training enhances individual knowledge and skills while development is focused on team knowledge and skills 3. Training is job related while development is the process of developing, presenting, evaluating, and facilitating training 4. Training is directed at the employees' current job whereas development helps the employee prepare for future jobs

Training is directed at the employees' current job whereas development helps the employee prepare for future jobs

Which of the following is the least predictive set of criteria used to evaluate employees? 1. Traits 2. Task outcomes 3. Behaviors 4. Personality 5. Technical skills

Traits

Leaders who function primarily by clarifying role and task requirements to accomplish established goals exhibit a(n) __________ style of leadership. 1. Transformational 2. Transactional 3. Charismatic 4. Laissez-faire 5. Employee-oriented

Transactional

Which of the following represents a landowner's lowest liability? 1. Trespassing children 2. Licensees 3. Trespassing adults 4. Invitees

Trespassing adults

________ is defined as a psychological state that the exists when you agree to make yourself vulnerable to another because you have positive expectations about how things are going to turn out. 1. Consideration 2. Trust 3. Support 4. Empathy 5. Respect

Trust

What is a form of arbitration? 1. Two parties agree to attempt to resolve a dispute 2. Two parties agree to have attorney's attempt to resolve a dispute 3. Two parties agree to have a third party that has the power to make the final decision help them resolve a dispute 4. Two parties agree to have a third party that does not have the power to make the final decision help them resolve a dispute

Two parties agree to have a third party that has the power to make the final decision help them resolve a dispute

The _______ stage of the conflict process is important because it's where conflict issues tend to be defined 1. potential opposition 2. cognition and personalization 3. intentions 4. behavior 5. reaction and transference

cognition & personalization

What is recognized by courts in several states as an implied contract that can be legally binding? 1. Formal pact 2. Union agreement 3. Employee handbook 4. Public policy documents

Union agreement

Which of the following opinions indicates that the company's financial statements fairly present its financial condition according to GAAP? 1. Qualified opinion 2. Adverse opinion 3. Disclaimer of opinion 4. Unqualified opinion

Unqualified opinion

A large Midwestern manufacturing firm fires a 35-year-old, African American, female employee. The employee is told, "Our company desires our workers to fit a certain image, which you do not reflect." The employee is immediately replaced with a younger, Caucasian woman. Which Title of the Civil Rights Act of 1964 will allow the employee to sue the employer for wrongful termination? 1. VI 2. VII 3. VIII 4. IX

VII

What is the optimal method for maximizing team member participation in a global meeting? 1. Hard copy messaging 2. E-mail communications 3. Video conferencing technology 4. Unilateral communication techniques

Video conferencing technology

Management is considering a reorganization of sale regions and plans to allow employees to live and work in their respective sales territories throughout the United States. However, the vice president of sales wants the regionally-dispersed agents to participate in weekly sales meetings. Which type of teams should be organized? 1. Virtual teams 2. Quality teams 3. Self-managed teams 4. Cross-functional teams

Virtual teams

The Fair Labor Standards Acts 1. Wage provisions do not apply to professional or managerial employees 2. Limits the number of hours an employer can require a person to work in any given week 3. Does not apply to children 4. Does not address payment for overtime work beyond the standard 40 hours work week

Wage provisions do not apply to professional or managerial employers

What is a form of direct compensation? 1. Wages 2. Training 3. Benefits 4. Services

Wages

What is a type of direct compensation that plays a strategic role in attracting and retaining qualified applicants 1. Wages 2. Vacation 3. Health benefits 4. Onsite childcare

Wages

Match each scenario with the correct warranty. Person A designs a website for Person B. Person B is sued by a company because the website design is similar to the company's website 1. Express warranty 2. Warranty of title 3. Warranty of infringement 4. Implied warranty of fitness

Warranty of infringement

Match each scenario with the correct warranty. Individual A sells a stolen scooter to individual B for $600. The true owner sees it parked in front of a coffee shop and calls the police to retrieve it. 1. Express Warranty 2. Warranty of title 3. Warranty of infringement 4. Implied warranty of fitness

Warranty of title

Which of the following statements is true regarding a work team? 1. Work teams are rarely used in organizations today 2. Work teams involve members of random and varied skill sets 3. Work teams are generally less flexible than traditional departments 4. Work teams are less responsive to changes in the internal and external environment of the company 5. Work teams generate positive synergy through coordinated effort

Work terms generate positive synergy through coordinated effort

Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community? 1. Dominant culture 2. Fundamental mechanism 3. Workplace Spirituality 4. Outcome orientation 5. Subculture

Workplace spirituality

Which form of compensation is an example of fixed pay? 1. Merit pay 2. Yearly salary 3. Profit sharing 4. Sales incentive

Yearly salary

In which circumstances would the use of 360-degree performance evaluations apply? 1. When only internal customer feedback is helpful 2. When only external customers feedback is helpful 3. When both internal and external customer feedback is helpful 4. When feedback from supervisors is helpful but customer feedback is not helpful

When both internal & external customer feedback is helpful

When is organizational culture considered dysfunctional? 1. When strong organizational cultures prohibit prejudice 2. When core values are in agreement throughout the organization 3. When different employee groups communicate common problems 4. When cultural incompatibility deters making acquisitions or mergers

When cultural incompatibility deters making acquisitions or mergers

Which of the following statements is true regarding size of teams? 1. The most effective teams have twelve to fifteen members 2. When teams have excess members, cohesiveness declines 3. As team size increases, social loafing decreases 4. When teams have excess members, mutual accountability increases 5. Members of large teams coordinate work better when pressed for time

When teams have excess members cohesiveness declines

Recognize how workplace politics influence behavior within an organization. How do employees often respond when feeling threatened by organizational politics? 1. With defensive behaviors 2. With proactive behaviors 3. With high performance pressures 4. With organizational investment

With defensive behaviors

Company A sends the following letter to Company B: "We have 500 textbooks available for you to purchase. We propose to sell them to you for $100 each." Company A attaches a form letter that includes many terms. Two days later, Company B sends a form letter that includes additional terms and alternative warranty provisions. Have the two companies formed a legally binding contract? 1. No, because of the mirror-image rule 2. No, because Company A's offer has expired 3. Yes, because definite acceptances may add terms to the offer 4. Yes, because warranty provisions play no role in contract formation

Yes, because definite acceptances may add terms to the offer

A union representing employees of a company is negotiating a new collective bargaining agreement. The union makes a demand for an increase in wages. The company refuses, citing an inability to pay. The union believes the company is not negotiation in good faith and demands to see the company's financial statements, but the company refuses. Will the union prevail in an unfair labor practice complaint? 1. No, because the financial records of the company are protected as private documents 2. No, because the union lacks the authority to demand to see the company's documents 3. Yes, because the financial condition of the company is directly related to the issue of a wage increase 4. Yes, because the company must provide whatever documents the union requests during collective bargaining

Yes, because the financial condition of the company is directly related to the issue of a wage increase

An individual looks at several laptop models at a computer store. The individual chooses one and tests it in the store. While doing so, the individual finds the hard drive has 100 gigabytes of data capacity. The individual purchases the model that was tested. Once home, the individual finds that the computer is the identical make and model for the one that was tested, but it only has 50 gigabytes of data capacity. Is the buyer likely to win a suit for breach of warranty? 1. No, because the sales person made no statements about the data capacity 2. Yes, because 50 gigabytes of storage makes the computer unmerchantable 3. No, because the buyer never told the salesperson the computer needed to come with 100 gigabytes of storage 4. Yes, because the sample model constitutes a warranty that the actual goods bough will be just as good as the sample

Yes, because the sample model constitutes a warranty that the actual goods bough will be just as good as the sample

Mary contracted to buy 100 table lamps. Under the terms of the agreement, Mary is to pay for the lamps upon delivery. this is an example of 1. a condition precedent 2. a concurrent condition 3. a condition subsequent 4. a service condition

a concurrent condition

Which of the following is an effective means of countering social loafing? 1. increasing the rewards the group is given if it succeeds 2. increasing the amount by which the group's progress is monitored 3. ensuring that individual contributions to the group's outcome are identified 4. increasing the size of the group 5. increasing the group's workload

ensuring that individual contributions to the group's outcome are indentified

A concert organizer has agreed, by contract, to provide talent from a singer at a concert occurring on Sept 5, 2015. After the contract was executed but before the performance, the singer died. Under these circumstances, the concert organizer's obligation has been discharged. Which type of discharge occurred? 1. Impossibility 2. Performance 3. Mutual agreement 4. Substantial performance

impossibility

What are two societal trends that are influencing the world of work? 1. Increased competition 2. Changes in communication technology 3. Lower college graduation rates 4. Decreasing world trade

increased competition changes in communication technology