C236 Topic 1
The employee relationship is: - An agreed-upon basis for organizations and people meeting each other's needs - A disagreed-upon basis for organizations and people meeting each other's needs - An agreed-upon basis for organizations and government meeting each other's needs - None of the above
An agreed-upon basis for organizations and people meeting each other's needs
An organization citizenship behavior is - A value-creating activity that employees do as part of the job description - A value-creating activity engaged in by employees, but not as part of the job - A value-creating activity that is asked from senior management to mid-level management to complete - A value-creating activity that engages employees, which is part of the job
A value-creating activity engaged in by employees, but not as part of the job
What department of the company is not affected by the compensation plan? - Research and development - All departments are affected - Marketing - Accounting
All departments are affected
How do employers define total rewards? - All forms of pay and compensation, tangible benefits, and other intangible rewards that an organization provides - All forms of benefits such as insurance and paid time off, NOT including base salary - The ability to provide a fair, competitive salary in the job market - Base salary
All forms of pay and compensation, tangible benefits, and other intangible rewards that an organization provides
Which of the following job families would not be affected by total rewards? - Engineers - Finance - Marketing - All job families are affected by total rewards
All job families are affected by total rewards
Compensation affects which groups of people in a company? - HR managers - Employees - Potential employees - All of the above
All of the above
In your capacity as a generalist, your ability to impact compensation will happen in the following way: - Staffing - Training - Recruiting - All of the above
All of the above
Total rewards includes: - Benefits - Base salary - Benefits, base salary, paid time off
Base salary and benefits
Which of the following is not considered an intangible reward? - Cash bonuses - Meaningful work - Playing a key role in a company - Rewarding relationships
Cash bonuses
____ refers to the direct monetary pay given to an employee in exchange for their contributions to the organization - Time off - Total rewards - Benefits - Cash compensation
Cash compensation
Which of the following laws relates to total rewards? - Civil rights laws - Arbitrage law - Litigation - None of the above
Civil rights laws
Team performance: - Comprises the collective actions of groups of employees - Comprises the star employees' level of performance - Comprises customer feedback regarding employees - Comprises senior management level of performance
Comprises the collective actions of groups of employees
Fringe benefits have become quite ____ to compensation plans - Proven - Unimportant - Conditional - Central
Conditional
Which of the following does organization performance not include? - Gains in market share - New product creation - Developing employees - Effectiveness at meeting customer needs
Developing employees
Cash compensation influences: - Market perception - Management perception - Employee perception - Government perception
Employee Perception
Organizational performance includes all but: - Employee satisfaction - Profits - New market share - Meeting customer needs
Employee satisfaction
To be an effective rewards system, you will not need to understand: - Market conditions - Profitability - Customer needs - Employees' previous salary
Employees' previous salary
Cash compensation is monetary pay from ____ to ______. - Employers, employees - Employees, employers - Government, citizens - none of the above
Employers, employees
Of the following, which is not considered a guide to fairness in total rewards: - Distributive - Extreme - Procedural - interactional
Extreme
Cash compensation is the only element of a total rewards package - True - False
False
Meaningful work would be considered a discretionary employee benefit. - True - False
False
Total Reward Systems do not need to be reviewed to ensure that they are not penalizing such OCBs and instead provide a degree of encouragement for those helpful behaviors. - True - False
False
Understanding the total rewards system will not allow you to create a meaningful total rewards plan - True - False
False
In this course, you will learn that as a compensation manager, you will: - Help employees understand how to negotiate a higher salary - Develop strategies in which you will be able to create opportunities for career advancement - Improve compensation systems and better enable your organization to meet its goals - Explain to senior management why employees are unhappy with their salary
Improve compensation systems and better enable your organization to meet its goals
To create a strategic total rewards plan, you need to understand all of the following except: - Market - Benefits - Customers - None of the above
None of the above
Organizations get work done through: - Dollars - Product - Customers - People
People
What is variable pay? - Ability to negotiate salary - Being paid in a variety of ways (i.e. base salary, fringe benefits, etc.) - Being paid variably through the month - Performance-based rewards and long-term equity
Performance-based rewards and long-term equity
What is another term for "fringe benefits"? - Company parties - Perks - Paid time off - Salary
Perks
As a compensation manger, you will not: - Explain the compensation plan to others - Understand the compensation plan - Require the organization to implement a market-standardized compensation plan - Manage company goals
Require the organization to implement a market-standardized compensation plan
Which of the following would not be included as intangible reward? - Location - Positive working relationships - Meaningful work - Salary
Salary
Base pay includes: - Salary or hourly wages - Hourly and benefits - Benefits and salary - None of the above
Salary or hourly wages
Employee Performance represents: - The quality and quantity of the work that individual employees produce in the organization - The quantity of the work that individual employees produce in the organization - The quality of the work that individual employees produce in the organization - The quality and quantity of the work that an organization has in the market
The quality and quantity of the work that individual employees produce in the organization
What is base pay? - An hourly employee's wage for training hours - The salary or hourly wage in exchange for the employee's contribution to the organization - The salary based on the market rate - The salary or hourly wage including benefits
The salary or hourly wage in exchange for the employee's contribution to the organization
Cash compensation can have an influence on the employee's perception of how much they are valued at the firm. - True - False
True
Employee perception of the organization has potential to lead to turnover and performance. - True - False
True
Managing total rewards is an art and a science - True - False
True
One set of awards may fit one firm buy may not fit another firm - True - False
True
Pay is not a broad category that refers to monetary compensation that is provided to an employee in exchange for their work - True - False
True
When you think about a company's health benefits or retirement plan, you are thinking about employee benefits. - True - False
True