C236 Topic 1

The employee relationship is: - An agreed-upon basis for organizations and people meeting each other's needs - A disagreed-upon basis for organizations and people meeting each other's needs - An agreed-upon basis for organizations and government meeting each other's needs - None of the above

An agreed-upon basis for organizations and people meeting each other's needs

An organization citizenship behavior is - A value-creating activity that employees do as part of the job description - A value-creating activity engaged in by employees, but not as part of the job - A value-creating activity that is asked from senior management to mid-level management to complete - A value-creating activity that engages employees, which is part of the job

A value-creating activity engaged in by employees, but not as part of the job

What department of the company is not affected by the compensation plan? - Research and development - All departments are affected - Marketing - Accounting

All departments are affected

How do employers define total rewards? - All forms of pay and compensation, tangible benefits, and other intangible rewards that an organization provides - All forms of benefits such as insurance and paid time off, NOT including base salary - The ability to provide a fair, competitive salary in the job market - Base salary

All forms of pay and compensation, tangible benefits, and other intangible rewards that an organization provides

Which of the following job families would not be affected by total rewards? - Engineers - Finance - Marketing - All job families are affected by total rewards

All job families are affected by total rewards

Compensation affects which groups of people in a company? - HR managers - Employees - Potential employees - All of the above

All of the above

In your capacity as a generalist, your ability to impact compensation will happen in the following way: - Staffing - Training - Recruiting - All of the above

All of the above

Total rewards includes: - Benefits - Base salary - Benefits, base salary, paid time off

Base salary and benefits

Which of the following is not considered an intangible reward? - Cash bonuses - Meaningful work - Playing a key role in a company - Rewarding relationships

Cash bonuses

____ refers to the direct monetary pay given to an employee in exchange for their contributions to the organization - Time off - Total rewards - Benefits - Cash compensation

Cash compensation

Which of the following laws relates to total rewards? - Civil rights laws - Arbitrage law - Litigation - None of the above

Civil rights laws

Team performance: - Comprises the collective actions of groups of employees - Comprises the star employees' level of performance - Comprises customer feedback regarding employees - Comprises senior management level of performance

Comprises the collective actions of groups of employees

Fringe benefits have become quite ____ to compensation plans - Proven - Unimportant - Conditional - Central

Conditional

Which of the following does organization performance not include? - Gains in market share - New product creation - Developing employees - Effectiveness at meeting customer needs

Developing employees

Cash compensation influences: - Market perception - Management perception - Employee perception - Government perception

Employee Perception

Organizational performance includes all but: - Employee satisfaction - Profits - New market share - Meeting customer needs

Employee satisfaction

To be an effective rewards system, you will not need to understand: - Market conditions - Profitability - Customer needs - Employees' previous salary

Employees' previous salary

Cash compensation is monetary pay from ____ to ______. - Employers, employees - Employees, employers - Government, citizens - none of the above

Employers, employees

Of the following, which is not considered a guide to fairness in total rewards: - Distributive - Extreme - Procedural - interactional

Extreme

Cash compensation is the only element of a total rewards package - True - False

False

Meaningful work would be considered a discretionary employee benefit. - True - False

False

Total Reward Systems do not need to be reviewed to ensure that they are not penalizing such OCBs and instead provide a degree of encouragement for those helpful behaviors. - True - False

False

Understanding the total rewards system will not allow you to create a meaningful total rewards plan - True - False

False

In this course, you will learn that as a compensation manager, you will: - Help employees understand how to negotiate a higher salary - Develop strategies in which you will be able to create opportunities for career advancement - Improve compensation systems and better enable your organization to meet its goals - Explain to senior management why employees are unhappy with their salary

Improve compensation systems and better enable your organization to meet its goals

To create a strategic total rewards plan, you need to understand all of the following except: - Market - Benefits - Customers - None of the above

None of the above

Organizations get work done through: - Dollars - Product - Customers - People

People

What is variable pay? - Ability to negotiate salary - Being paid in a variety of ways (i.e. base salary, fringe benefits, etc.) - Being paid variably through the month - Performance-based rewards and long-term equity

Performance-based rewards and long-term equity

What is another term for "fringe benefits"? - Company parties - Perks - Paid time off - Salary

Perks

As a compensation manger, you will not: - Explain the compensation plan to others - Understand the compensation plan - Require the organization to implement a market-standardized compensation plan - Manage company goals

Require the organization to implement a market-standardized compensation plan

Which of the following would not be included as intangible reward? - Location - Positive working relationships - Meaningful work - Salary

Salary

Base pay includes: - Salary or hourly wages - Hourly and benefits - Benefits and salary - None of the above

Salary or hourly wages

Employee Performance represents: - The quality and quantity of the work that individual employees produce in the organization - The quantity of the work that individual employees produce in the organization - The quality of the work that individual employees produce in the organization - The quality and quantity of the work that an organization has in the market

The quality and quantity of the work that individual employees produce in the organization

What is base pay? - An hourly employee's wage for training hours - The salary or hourly wage in exchange for the employee's contribution to the organization - The salary based on the market rate - The salary or hourly wage including benefits

The salary or hourly wage in exchange for the employee's contribution to the organization

Cash compensation can have an influence on the employee's perception of how much they are valued at the firm. - True - False

True

Employee perception of the organization has potential to lead to turnover and performance. - True - False

True

Managing total rewards is an art and a science - True - False

True

One set of awards may fit one firm buy may not fit another firm - True - False

True

Pay is not a broad category that refers to monetary compensation that is provided to an employee in exchange for their work - True - False

True

When you think about a company's health benefits or retirement plan, you are thinking about employee benefits. - True - False

True