CCMA

A medical assistant is performing a scratch allergy test on a patient's back. Which of the following distances described the correct spacing for the small amounts of allergen scratches onto the skin?

1-1/2 to 2 inches

A patient reports feeling depressed due to the recent loss of a partner. Which of the following five stages of the grief process does depression present itself?

Fourth (denial, anger, bargaining, DEPRESSION, acceptance)

A patient is having an EKG performed and is experiencing dyspnea. In which of the following positions should the medical assistant place the patient?

Fowler's position

A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use.

Gray top tube

Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical examination to ensure that the patient is more comfortable and to make the examination easier for the provider?

Have the patient empty their bladder

Which of the following conditions involves an overload of iron in the body?

Hemochromatosis

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist with or perform the procedure?

Holter monitor application

Which of the following is a CLIA-waived laboratory test?

Human chorionic gonadotropin (hCG) test

Which of the following parts of medicare covers durable medical equipment (DME)?

Part B

A medical assistant administers an injection and the patient faints. Which of the following actions should the assistant take?

Place the patient in a supine position

A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the assistant adapt to this barrier?

Provide easy-to-read handouts

In addition to receiving a paper copy of their prescription, a patient has requested that the prescription be called into their pharmacy. After calling the pharmacy, which of the following actions should the medical assistant take to complete this request?

Provide the patient with a copy of the prescription with "Copy only" written on it.

Which of the following actions will ensure accurate reimbursement of a claim?

Reporting codes that are supported by the encounter documentation

In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?

Right ear facing up with the earlobe pulled down and back

In which of the quadrants is the gallbladder located?

Right upper quadrant

A medical assistant is labeling a blood sample for anemia. Which of the following texts should the assistant label on the requisition form?

STAT - CRIT hematocrit

Which of the following vaccinations should patients receive at 7 years of age or older?

Tetanus, diptheria, and pertussis (Tdap)

A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?

The HIPAA privacy rule

A patient has been diagnosed with a communicable disease. Which of the following is true regarding the reporting of the disease?

The disease is reported directly to the specific state's public health department.

A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?

The need holder with the suture attached

A patient who has an acute illness calls to schedule an appointment. According to best practices, in which of the following time frames should the patient's appointment be scheduled for?

The same day (?)

A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?

The sender's name is in all capital letters

A medical assistant is helping a provider who is caring for a patient with a laceration. Which of the following should the assistant recognize is the first step of first aid administration in this situation?

ensure bleeding of the laceration is under control (?)

Which of the following sections of the clinical medical record includes a collection of the patient's subjective data obtained by a medical assistant during the clinical intake?

health history

A medical assistant calls a patient from the waiting area to obtain a specimen. Which of the following actions should the assistant do first?

identify the patient

A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?

left lateral position

a medical assistant is aiding a provider with a colposcopy procedure. in which of the following positions should the assistant place the patient?

lithotomy position

when a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?

maintaining an open posture towards the patient

Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection?

medication allergies

A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

negligence

A 24-year-old patient has a BMI of 30.5 based on their height and weight. Which of the following described their BMI weight status category?

obese class I

Which of the following actions is within the scope of practice for a medical assistant?

providing first-aid procedures

Which of the following examples of patient coaching addresses disease prevention?

providing information on the importance of recommended vaccines.

Which of the following letter formats use indented paragraphs?

semi-block format

A medical assistant is examining a patient who has a third-degree burn on their hands. Which of the following is a first aid procedure the medical assistant can perform?

separate the patient's burned fingers

Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?

sterilization

which of the following is the purpose of utilizing a clinical centrifuge?

to separate a specimen into different components

which of the following actions should a medical assistant take when communicating with a group of diverse patients?

use a calm tone of voice

Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage?

wrap the wound from distal to proximal

Which of the following fasting blood sugar laboratory results should the medical assistant recognize as abnormal?

101 mg/dL for a nondiabetic

A medical assistant is preparing the autoclave for the sterilization process. Which of the following temperatures is recommended to effectively perform sterilization?

121° to 123° C (250° to 255° F)

According to the stages of hypertension, which of the following blood pressure readings is considered to be in the elevated stage?

128/78 mm Hg

Which of the following spatial considerations should the medical assistant make when checking a patient?

4 to 12 feet

A medical assistant is cleaning countertops and other surfaces after a surgical procedure. Which of the following disinfectants should the assistant use for this purpose?

A 1:10 bleach and water solution

Which of the following is an advantage of using an electronic practice management software for scheduling an appointment?

Ability to generate reports (?)

during which of the following activities is it necessary for a medical assistant to use personal protective equipment (PPE)?

Administering injections

A medical assistant is collecting a forensic specimen at the request of an employer. Which of the following people should sign the documentation for the specimen, according to the chain of custody protocol?

All personell who comes into contact with the specimen

Which of the following information should a medical assistant verify at every office visit?

Allergies

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

American Red Cross

A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require?

An 837P/CMS-1500 claim form

according to OSHA guidelines for proper waste disposal, which of the following should a medical assistant dispose of in a regular waste container?

An empty urine container

A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?

Apply the patch directly to the skin to maintain effectiveness

Which of the following methods is the best way to measure the amount of body fat on a person?

Body mass index (BMI)

Which of the following dictates the operations of physician office clinical laboratories?

Centers for Medicare and Medicaid Services (CMS)

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

Cilia

Which of the following pairs of body systems work together to move hormones throughout the body?

Circulatory and endocrine

A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?

Cleanse the site with surgical soap and an antiseptic

Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide patients the ability to control the use of their health information?

Consumer-mediated exchange

Which of the following processes provides the ability to send prescriptions electronically?

E-prescribing

A medical assistant is processing blood samples obtained for a DNA analysis and paternity testing. Which of the following information must they include on the document in order to maintain chain of custody?

Initials of the person transporting the specimen

A medical assistant has orders to collect blood cultures, a CDC, a prothrombin time (PT), and an iron panel. They forget to draw for the PT. Which of the following actions should the assistant take?

Keep the specimens previously collected and draw the PT

A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have difficulty navigating their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?

Meals on Wheels

A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means the practice's healthcare team will focus on improving care for patients who have which of the following types of medical coverage?

Medicare

A medical assistant is preparing to perform a capillary puncture on an adult. Which of the following fingers should they choose?

Middle

Which of the following types of masks is considered a respirator and required when caring for a patient who has COVID-19?

N-95 mask (?)

A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services?

National provider identifier (NPI)

A medical assistant fails to document a patient's preference for not using any blood products during their procedure. This error falls under which of the following legal principles?

Negligent Torts

When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report?

Notify the provider immediately

A medical assistant is preparing the exam room for a patient's general physical examination. Which of the following instruments should be available to the provider for the examination?

Otoscope

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason state is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take?

Submit an appeal for the denied claim.

A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the assistant choose for the venipuncture?

Superficial dorsal hand veins

In which of the following positions should a medical assistant place a patient when preparing to perform a 12-lead EKG in the office?

Supine

Which of the following is the appropriate instruments for removing stitches?

Suture scissors

medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to deny the claim submitted by the specialist?

The specialist provided the service after the expiration date of the preauthorization.

When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe?

The thermometer should be inserted 1/2 inch into the rectum

When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff

To approximately 30 m Hg above the previously measured radial pulse reading

Which of the following diseases should a medical assistant recognize as mandatorily reportable to the state?

Tuberculosis

If a provider writes a prescription for a patient to take a medication BID, how many times a day should the patient take the medication?

Twice

Which of the following techniques involved using sound waves to vibrate and cleanse surgical instruments?

Ultrasonic sanitization

If an EKG tracing has an upward and downward movement of the waveform, which of the following types of artifacts is indicated?

Wandering Baseline

Which of the following types of artifacts does the tracing above contain?

Wandering baseline

A provider wants to ensure that late patients do not impact the appointment schedule in a negative way so they request that three patients be scheduled at the top of each hour to be seen in the order in which they arrive. Which of the following types of scheduling does this describe?

Wave

when a medical assistant is performing a venipuncture procedure, which of the following is preanalytical error that can affect the test results?

adjusting the order of draw

Which of the following statements described the purpose of the right route as part of the rights of medication administration?

administering medication using the physical technique indicated by the provider's written order.

A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use?

autoclave

A medical assistant administers buccal medication to a patient. The assistant should instruct the patient to place the medication in which of the following places?

between the cheek and gums

which of the following assessments of a patient's pulse is demonstrated by an extremely strong and full feeling

bounding pulse

Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?

bulimia nervosa

A medical assistant has a prescription to obtain a CBC, basic metabolic panel, and a PT/INR from an older adult patient who has small veins. Which of the following methods of draw should the assistant use?

butterfly method

Which of the following is used to collect the specimen during a pap test?

cervical spatula

according to OSHA, which of the following is a guideline for disposing of biomedical waste?

collection of containers for biomedical waste should be leake proof and strong

which of the following preventative screenings are matched correctly with the age at which they should be initially completed?

colonoscopy, 45 years old

A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?

dispose of the sharps container once it is completely full (?)

A medical assistant must provide which of the following community resources to a patient who states their partner bent their arm backward until it broke?

domestic violence shelter

A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders?

gonorrhea

When performing venipuncture, which of the following is the correct order of draw?

green, lavender, gray

which of the following supplies are required for the proper handwashing technique?

paper towels

A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?

passive communication

As the body processes medications, which of the following terms best represents absorption, distribution, metabolism, and excretion?

pharmacokinetics

overwhelming experiences often cause which of the following conditions?

posttraumatic stress disorder (PTSD)