Certification Ready Questions

How are files or folders compressed?

1. In File Explorer, right-click the file or folder you want to compress and choose Properties. The Properties dialog box opens. 2. On the General tab, click Advanced. The Advanced Attributes dialog box opens. 3. Select the Compress contents to save disk space check box and click OK. (The files/folders compressed result in a lower size but contents aren't affected - Compressed files/folders will display two small arrows pointing toward each other)

How can you add or remove a printer?

1. Physically connect the printer to a computer with the appropriate cable. 2. Right-click Start and choose Control Panel. 3. In the Control Panel under Hardware and Sound, click View devices and printers. The Devices and Printers window displays 4. Select Add a printer from the menu bar. The Add Printer Wizard starts. 5. On the Choose a device or printer to add to this PC page, click the The Printer that I want isn't listed option. 6. On the Find a printer by other options page (see Figure 5-4), click Add a local printer or network printer with manual settings and click Next. 7. On the Choose a printer port page, click the port that your printer is currently connected to: Use an existing port or Create a new port. Figure 5-5 shows the default existing port. Your choices for creating a new port are Local Port or TCP/IP Port (whereby you enter the IP address or name of a printer). After you select a port, click Next. 8. The Install the printer driver page asks for a printer driver and displays a list of manufacturers and printers. Click the manufacturer of the printer and click the printer (see Figure 5-6). If you do not see your printer, click the Windows Update button to get a more extensive list of printers to choose from. 9. When you've found your printer, click the Have Disk button to open the Install From Disk dialog box. Ensure the CD is in the CD/DVD drive, browse to the appropriate printer model, and then click OK. 10. Type a name for your printer and click Next. 11. The Printer Sharing page (see Figure 5-7) allows you to share the printer so other people can connect to and use the printer across the network. The printer is local for you, but for all others connecting across the network, it's a networked printer. If you would like to share the printer, type the respective information for the Share name, Location, and Comment text boxes. If you do not want to share the printer, click the Do not share this printer option. 12. Click Next. 13. The message You've successfully added printername appears. To ensure that your computer and printer are communicating properly, click Print a test page. 14. If the test page prints properly, click Finish.

How do you access a network printer to print a document?

1.) Go to Devices and Printers through Control Panel 2.) Click on "Add printer" 3.) Select which printer you're looking for

How do you print to a file?

1.) Launch Word 2.) Open the document you want to print to a .prn file 3.) Select File > Print 4.) On the print page, click on the printer's name drop down, then select "Print to file" 5.) Click Print at the top of the page, navigate to a location on your PC, type a file name, then click OK

What is the minimum amount of RAM a computer must have in order to run Windows 10 on a 32-bit processor?

1gb

What is the minimum amount of RAM a computer must have in order to run Windows 10 on a 64-bit processor?

2gb

What is a network printer?

A printer that has a network adapter and is most commonly connected to, and shared from a network server

What is a local printer?

A printer that is connected directly to your computer via a cable, using a serial, parallel, USB, infrared, or other port type.

For what purpose would you use Public folders?

As an easy and convenient way to share files on your computer. (You can share files in your Public folders with other people using the same computer and with people using other computers on your network. Any file or folder you put in a Public folder is automatically shared with the people who have access to your Public folders.)

What are the four service startup types?

Automatic Delayed Start (The service starts approximately two minutes after the system has completed starting the operating system) Automatic (The service starts as the operating system starts) Manual (The service must be started manually) Disabled ( The service is disabled and will not start)

What are common types of drives supported by Windows 10?

Basic disks and dynamic disks

What are the two methods for sharing a folder?

Basic sharing and Advanced sharing

It helps you remove unnecessary files from your computer, such as downloaded program files, temporary internet files, files that are left after running software, and much more.

Disk Cleanup

What is the traditional tool used to configure general Windows settings?

Control Panel

What Windows 10 feature is used to search for and find installed applications?

Cortana

How do you set up internet printing?

Create a website hosted by Internet Information Services (IIS) using the Internet Printing role service

What are the types of removable media installations?

DVD, USB drive

A utility that helps improve your computer's performance by moving sectors of data on the hard disk, so that files are stored sequentially. This minimizes the movement a hard disk's arm must make to read all of the sectors that make up a file or program.

Disk Defragmenter

Which settings can be adjusted by using the Windows Mobility Center?

Display Brightness, Sound Volume, Battery Status, External Display, Sync Center

Which default libraries are included with Windows 10?

Documents, music, pictures, videos

What can you do to sync files from a shared folder so that you can access those files when you are not connected to your corporate network?

Enable Offline Files (When you set up an offline files sync partnership with a folder, any time you disconnect from the network, you can continue to work on the files.)

How does BitLocker encrypt and protect a hard drive?

Encrypts the entire drive and automatically encrypts new files added to the drive

What are the differences between FAT, FAT32, and NTFS?

FAT- max partition size of 2 GB and max file size of 2 GB FAT32- max partition size of 32 GB and max file size of 4 GB NTFS- max partition size of 256 TB and limited to the size of the volume on which it resides

How does a device get the attention of the processor?

IRQ (Hardware interrupt request)

What is a cloud installation?

Installation performed over the internet

Why is it important to keep your system updated with the newest Windows updates?

Intruders and some viruses, worms, rootkits, spyware, and adware gain access to a system by exploiting security holes in Windows, Internet Explorer, Microsoft Office, or other software applications. Therefore, the first step you should take to protect yourself against malware is to keep your system up to date with the latest service packs, security patches, and other critical fixes.

What is the purpose of System Information?

It displays a wealth of information about your computer's hardware, drivers, and system software. If you're having any type of system-related issues, you should check System Information for possible clues as to the source of the problem.

What is the purpose of BitLocker?

It encrypts an entire disk to prevent unauthorized access (BitLocker To Go protects removable drives, such as external flash drives. You can encrypt drives with BitLocker in Windows Professional, Enterprise, and Education editions only.)

What is the purpose of cloud storage, such as Microsoft OneDrive?

It is a free (up to 1 GB), secure, file-hosting service that enables users to store, sync, and share files across devices using the cloud.

How can Action Center help you maintain a computer?

It provides a single interface in which you can view the status of security and maintenance features. Action Center alerts you to problems you need to correct and usually provides a way to fix it.

Which service or user accounts can you specify a service to use?

Local Service account (can run services in background but has limited access to resources and objects) Network Service account (same as local service but geared for networking services) Local System account (a built-in account that has full control of the operating system) Another account (custom account)

What are the Windows 10 Administrative Tools built on?

MMC (Microsoft Management Console)

Which browser included in Windows 10 is intended to replace Internet Explorer?

Microsoft Edge

Which type of upgrade path is necessary to upgrade from Windows 7 or 8/8.1 to Windows 10?

Must upgrade to similar version. (For example:• If you have Windows 7 Starter, Windows 7 Home Basic, Windows 7 Home Premium, Windows 8, or Windows 8.1, you can upgrade to Windows 10 Home.• If you have Windows 7 Pro, Windows 7 Ultimate, Windows 8.1 Pro, or Windows 8.1 Pro for Student, you can upgrade to Windows 10 Pro.• If you have Windows 7 Enterprise or Windows 8/8.1 Enterprise, you can upgrade to Windows 10 Enterprise.)

Do you need to install drivers for plug-and-play devices?

Not manually, as the PnP ensures that the drivers are automatically installed

How are network applications installed using Group Policy?

Once the software is assigned on each computer, the software is installed the next time the computer starts

What is the primary tool to recover deleted files in OneDrive?

OneDrive Recycle Bin

What is the name of the main window of Windows Media Player?

Player Library

What are the primary differences between Public, basic, and advanced shares?

Public folders are a quick-and-easy way to share files with network users and with other users on your computer. Basic and advanced sharing allows you to control who may access specific files and folders located in your libraries. Advanced sharing offers the most options and is therefore the best choice for protecting confidential information.

Which permissions are available for Windows 10 file sharing?

Read, Change, and Full Control

Which tool allows you to view a user session on a computer running Windows 10 so that you can assist the user through a problem?

Remote Assistance

Which Windows 10 tool allows you to remotely connect to Windows servers and provides a remote desktop and taskbar?

Remote Desktop

What is the smallest addressable unit on a hard disk that is used to store files?

Sector (The size of a block is usually 512 bytes. The storage area for a block at the disk platter is called a sector)

What is a shortcut?

Shortcuts are icons you can click to start a program or go to a location without requiring any extra steps.

Which Windows 10 browser technology is used to protect against phishing activity when visiting websites?

SmartScreen Filter

T or F Windows Defender automatically disables itself if you install another antivirus product.

T

What are the differences between a Standard user account and an Administrator user account?

The Standard user account type has fewer permissions than an Administrator account (but enough permissions to be productive. You should use a Standard user account for day-to-day work. When you're logged on to a Standard user account, you can surf the web, read email, create documents, listen to music, and perform other basic tasks. The Administrator account type provides the broadest permissions and, therefore, the most control over the computer. When you're logged on as an administrator, you can change all settings, install programs, and modify the Windows registry. Use an Administrator account only when you need to make changes or perform maintenance that requires elevated permissions. Elevated permissions generally refer to administrative-level permissions. Using an Administrator account for ordinary (standard-level) computing tasks leaves the computer at a much greater risk of attack. For example, if you visit a malicious website by accident, the site can easily install and execute a Trojan horse program on the computer because of the broad permissions of the Administrator account. A computer administrator can use a Standard user account for most tasks and use the Run as administrator command to start certain tasks or programs with full administrator-level permissions. For example, let's say you want to run a program but get an Access denied error message. Depending on the program, you might be able to right-click the program's menu item or icon and then choose Run as administrator from the shortcut menu. The program will run with full administrator rights. Before running any tasks or programs with elevated privileges, make sure the computer is protected by a firewall and an up-to-date antivirus program or that it's disconnected from the internet.)

How do NTFS permissions differ from share permissions?

They apply to files and folders on NTFS volumes and they apply whether the user attempts to access them over the network or locally.

How is the Microsoft Windows Malicious Software Removal Tool used to remove malware from a computer?

This utility scans your computer for dangerous malware and attempts to remove it immediately.(Microsoft releases an updated version of the Malicious Software Removal Tool on Patch Tuesday each month, or more often if security threats are detected before the next Patch Tuesday updates. Microsoft recommends that you run the tool regularly, such as every week or two, as a supplement to your real-time antivirus software)

What is the primary purpose of Windows 10's accessibility options?

To help users who are deaf or visually impaired use Windows more easily and efficiently

How are local, network, and automated backups created?

To schedule a full Windows 10 backup to an external drive, log on with local administrative privileges and perform the following steps. 1. Connect an external drive. This drive must have enough capacity to store the data files and a system image. 2. Right-click Start and choose Control Panel. 3. In the Search Control Panel text box, type File Recovery. From the results, click Backup and Restore (Windows 7). 4. In the Backup and Restore (Windows 7) window, click Set up backup. 5. On the Select where you want to save your backup screen, click the external drive, as shown in Figure 8-2. 6. Click Next. 7. Click Let Windows choose (recommended) and click Next. Windows backs up data files saved in libraries, on the desktop, and in default Windows folders. It also creates a system image (only one per computer can be kept in the backup location), which can be used to restore a computer in case of failure. Another option is to select the Let me choose to select specific libraries and folders option and specify whether you want to include a system image as part of the backup. 8. Review the Backup Summary and click Change schedule. 9. Click Run backup on a schedule (recommended) and click OK to accept the default settings. The backup is now scheduled to run every Sunday at 7:00 p.m. 10. Click the Save settings and run backup button.

Can you describe howto remedy a situation which a process is consuming 100% of the processor utilization for the past 10 minutes?

To stop the process, right-click the process and choose End task

What is the Snipping Tool used for?

To take screenshots, annotate them, and save them

Which security mechanism is used to notify you when a program makes changes to the system?

UAC (User Account Control)

How can you migrate from previous versions of Windows?

User State Migration Tool (USMT)

Which types of video devices are supported by Windows 10?

Video adapter and card, webcams, video capture cards, and TV tuners

What is the advantage of having programs run in user mode instead of kernel mode?

When a program crashes, it usually only affects the individual program instead of the whole system.

What is the simplest method to roll back settings when an application installation causes Windows instability?

Windows 10 System Restore

Which tool allows you to perform a traditional Windows backup of a drive?

Windows 7 File Recovery

It is designed to protect your computer against viruses, spyware, and other types of malware. It protects against these threats by providing real-time protection in which it notifies you if malware attempts to install itself on your computer or when an application tries to change critical settings.

Windows Defender

What set of tools are only found on mobile computers that help manage mobile features?

Windows Mobility Center

How are files and folders encrypted using Encrypting File System (EFS)?

You mark a file for encryption Windows generates an encryption key to encrypt the file The data in an encrypted file is scrambled but still readable and usable by the user who encrypted the file But unauthorized users cannot access encrypted files

Which software component allows a hardware component to interface with the operating system?

device driver

Which types of storage devices are supported by Windows 10?

eSATA, USB, IEEE 1394 (FireWire), iSCSI

What is the purpose of MSConfig?

lets you enable or disable startup services, set boot options such as booting into Safe Mode, access tools like Action Center and Event Viewer, and more

A shortcut to a shared folder or drive on another computer across a network.

mapped drive

Which types of infrared input devices are supported by Windows 10?

optical mice

What is a service dependency?

shows you which services depend on other services to run

Which types of audio devices are supported by Windows 10?

sound card, microphone, headsets, and speakers

What is the purpose of a print queue?

stores documents printing in progress and allows you to pause printing, cancel all documents, and resume, or restart a document.

What is the purpose of BitLocker?

to prevent access by unauthorized users and to protect data stored on a fixed drive

When you schedule a task using Task Scheduler, what is used to specify when the schedule is executed?

trigger

Can you identify and configure the various security features available in Internet Explorer?

yes