Ch 10

________ is part of the ________ process and involves sending goods that are in the warehouse to customers. Configure-to-order; procurement Sell-from-stock; fulfillment Configure-to-order; fulfillment Sell-from-stock; procurement

Sell-from-stock; fulfillment

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. best-of-breed custom vanilla as-is

vanilla

________ is an approach that integrates various automated factory systems. CRM MRP TPS CIM

CIM

________ is an advantage of cloud-based ERP systems. Recovery Security Cost Control

Cost

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP II ERP III ERP IV ERP I

ERP II

________ are designed to correct a lack of communication among _________. ERP; TPS FAIS; TPS FAIS; ERP ERP; FAIS

ERP; FAIS

________ is an extended ERP module. Supply chain management HR management Financial management Operations management

Supply chain management

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. routine drill-down comparative exception

comparative

________ is the correct evolution of POM planning. ERP ARP MRP ERP MRP MRP II MRP MRP II ERP MRP ARP ERP

MRP MRP II ERP

________ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-order; production Make-to-stock; procurement Make-to-stock; production Make-to-order; procurement

Make-to-stock; production

Most organizations design TPS to process transactions as soon as they occur. This is called _________. OLAP batch processing source data processing OLTP

OLTP

egacy systems were developed as _________. DSS Integrating systems Silos ERP

Silos

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. custom as-is vanilla best-of-breed

best-of-breed

A transaction is any business event that generates ________ worthy of being captured and stored in a database. information data knowledge wisdom

data

SCM systems are ________ systems. exterorganizational interorganizational extraorganizational intraorganizational

interorganizational

A(n) ________ report summarizes the performance of critical activities. key indicator drill-down ad hoc comparative

key indicator

Organizations typically invest in cloud-based ERP systems because they are _________. less expensive more secure more accessible less error-prone

less expensive

The ________ process originates in the warehouse department and ends in the accounting department. procurement fulfillment marketing production

procurement

The fulfillment process originates in the ________ department and ends in the ________ department. warehouse; warehouse sales; accounting warehouse; accounting accounting; sales

sales; accounting