Ch. 10 SG
You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. as-is vanilla best-of-breed custom
best-of-breed
A transaction is any business event that generates ________ worthy of being captured and stored in a database. knowledge wisdom information data
data
________ is an approach that integrates various automated factory systems. MRP TPS CRM CIM
CIM
________ is an advantage of cloud-based ERP systems. Control Recovery Cost Security
cost
ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP III ERP I ERP IV ERP II
ERP II
________ are designed to correct a lack of communication among _________. ERP; FAIS FAIS; TPS ERP; TPS FAIS; ERP
ERP; FAIS
________ is the correct evolution of POM planning. MRP MRP II ERP ERP MRP MRP II MRP ARP ERP ERP ARP MRP
MRP MRP II ERP
________ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-stock; procurement Make-to-order; procurement Make-to-order; production Make-to-stock; production
Make-to-stock; production
________ is part of the ________ process and involves sending goods that are in the warehouse to customers. Configure-to-order; procurement Sell-from-stock; fulfillment Configure-to-order; fulfillment Sell-from-stock; procurement
Sell-from-stock; fulfillment
________ is an extended ERP module. Operations management Supply chain management HR management Financial management
Supply chain management
SCM systems are ________ systems. interorganizational intraorganizational extraorganizational extraorganizational
interorganizational
A(n) ________ report summarizes the performance of critical activities. drill-down key indicator ad hoc comparative
key indicator
Organizations typically invest in cloud-based ERP systems because they are _________. less error-prone more secure less expensive more accessible
less expensive
Most organizations design TPS to process transactions as soon as they occur. This is called _________. source data processing OLAP batch processing OLTP
OLTP
Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. exception comparative drill-down routine
comparative
The ________ process originates in the warehouse department and ends in the accounting department. procurement fulfillment marketing production
procurement
The fulfillment process originates in the ________ department and ends in the ________ department. sales; accounting warehouse; accounting accounting; sales warehouse; warehouse
sales; accounting
Legacy systems were developed as _________. DSS Silos ERP Integrating systems
silos
With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. as-is best-of-breed custom vanilla
vanilla